£37 Find Cheap Flights from Kolkata to New Delhi

Aircraft condition poor, no inflight entertainment, broken seats, seats worn, split armrests, flat seat cushions and seat would recline. Aircraft needs refitting completely!

There’s no comparison for new avatar of air India. Long live Air India. Amazing hospitality and ultra soft polite charming crew

Bad seats. Broken entertainment system. Charging port not working. Seats were broken worn out. Crew was amazing. They helped as much as they could.

my experience with kayak was terrible. Team kayak just left me with a booking and limbo and preffered not to contact me.. Instead when I contacted the team they said the booking is cancelled. Seriously 5 days after booking u were waiting of my call to inform me of the incompetence of the team. This will be taken up with higher authorities

Poor hygiene in the lavatories. Limited control of passengers who often were up standing around my seat talking loudly with their friends.

Too many changes in departure time (4-5 times before the actual departure time was determined) with no reasons provided.

It was far better than what others had led me to expect. I would fly with them again. Don't expect all features of the entertainment system to work.

The plane interior was incredibly outdated. Nothing worked. My tray table was taped together (yes, TAPED!). None of the TV monitors worked. There were no buttons to turn on the overhead lights or call for a flight attendant. There was no indication of where we were or how long it would be till we got to our destination. This was a 15 hour flight btw. I was seated near the bathrooms and after a few hours on the flight, it smelled strongly of urine. It was sickening. There was only a USB charging outlet and you had to use your phone to watch movies through their WiFi. Somehow the outdated charger made it take so long to charge my devices. I paid for my seats and they definitely did a bait and switch on me. The seats I paid for were NOT the seats that I got. I will NEVER use this airline again and I highly recommend that others don't.

Good experience, comfortable seats. Entertainment did not work but vista wifi and entertainment worked great.

Ok, where do I start, hmm! Good things first - the meals/food was tasty, the seats are comfortable and legroom in Economy was ample and foot rest with message roller is simply amazing, Wi-Fi Entertainment works well. Bad things - in-flight entertainment screens and remotes either had physical damage and or simply not working. This was the case for more than 1/2 the flight. Flight that was long haul - 12+hrs non-stop. If you want a cracker or a biscuit with your tea - forget it, they carry none. Feel like having a chilled beer - forget it as they will serve you room temperature always and every time. The crew seem young and inexperienced. Will I fly again, yes I would only because it gets me from Sydney to Delhi in 12.5 odd hours (fastest), otherwise I will never. It has been what a year or so since TATA took over but I have not seen any change, I really hope this changes.