£420 Find Cheap Flights from London City to Brazil – Compare and Save

No complaints. Everything was fine. Very glad I was in premium economy

Really attentive crew in Business class. Best flight Ive had in years!

The flying experience is excellent. The seats are very comfortable and spacious. The staff is professional, attractive and efficient. The ITA business class lounge in Rome is poor. There are no comfortable seats for long layovers. It’s too crowded. The showers are too few and the towels are of extremely poor quality.

Bad experience. Old food that wasn’t even covered. Flight was delayed with no announcement. Boarding gate very far. Rude flight attendants. Refusing to serve Coke Zero for a diabetic person. Refusing to provide diet sweetener for a diabetic. Refusing to provide milk for coffee. Very uncomfortable seats. Dirty toilet. Poor screen entertainment selections. Wouldn’t fly ITA again very bad experience overall. I paid for nothing.

Flight attendant really had bad behavior.. yelled at people when she is trying to defend, to have favor w her people..!

The seats needs to be spruced up , for a long flight very uncomfortable , cushions are worn out but everything else is very good , crew is great.

Overbooked. They left a lot of passengers on the ground

Better consideration for families traveling with a disabled person. They insisted each person hold their own boarding pass on their own devices and gave us a hard time accepting eight boarding passes on a single device.

Paid for a seat I didn’t get. Flight attendant said they would “report “ the problem. Food terrible. No service unless requested. Plane filthy. Seats falling apart. Broken footrest. Bathroom toilet held in place with tape. No gate announcements though delayed 2 hours. Is that enough?

Everything was fine except the food. They really need to work on the quality of the food.