Daily cleaning, installation of cabin HEPA filters on flights from London City to Colorado
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 33h 14m
Most visitors from London City will not be allowed to enter Colorado. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
Read more about travel restrictions for Colorado
Visitors from London City are not required to quarantine after entering Colorado.
Visitors from London City must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Colorado.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Food was good and plentiful."
Cons: "There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height"
Cons: "You could have had my luggage arrive. Now I don’t know where it is"
Cons: "On time"
Pros: "Crew was amazing. Good movie selection. Pretty comfortable."
Cons: "Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup."
Pros: "Crew was fantastic"
Cons: "Boarding was delayed by 30 minutes. May have been beyond the crew control."
Pros: "Bombardier C Series. Most leg room and comfort of any plane"
Pros: "Great. Very smooth and comfortable!"
Cons: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"
Pros: "The crew were helpful and polite"
Cons: "The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips."
Pros: "The crew were great and boarding went very smoothly."
Cons: "After such a smooth boarding we found we had to sit on the tarmac for an hour because of congestion at Zurich."
Pros: "Customer service excellent even though I was in the economic class they made me feel first class!"
Pros: "Efficient, excellent staff and service, beautiful plane"
Cons: "There was a nearly impossible connection time in Zurich."
Pros: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Cons: "I travel a least 5 times a year and Kayak is always my option."
Cons: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"
Cons: "Outdated plane."
Pros: "Seats were comfortable, food was ok."
Pros: "Crew was always ready to help. It was a very smooth flight."
Cons: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."
Cons: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."
Pros: "Courteous Service and excellent hospitality"
Pros: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Cons: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."
Cons: "The flight was 1:20 hours delay so it arrived at midnight to Vienna. Even they refused to accept all the cabin bags on board. Very disspointed with Swiss. I’m flying twice time a week and I never experience so frustating experience like Swiss Air"
Pros: "Just like everything else the Swiss do, our Swiss air flight was like a well oiled machine. Very friendly crew, very good meals, lots of creatures comforts; blankets, pillows, headphones, warm washcloths in the morning. Great overall experience."
Cons: "The seat room is every bit as tight as any other airline, so if you're tall, and flying an overnight, upgrading to a seat with leg room might be worth the extra cost. Select your roomy seat early - they go fast!"
Pros: "On time, good service, nice crew"
Cons: "Tight space for legs when chair is in flat setting"
Pros: "Prompt and business like"
Cons: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"
Pros: "The service was great, the staff was very friendly and helpful"
Cons: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."
Pros: "Was a very quick flight."
Pros: "Very attentive to children at boarding and in-flight."
Pros: "The flight was good. The flight attendants appeared to be a little cold and hard. The check in process was not so good. Seat selection was not smooth."
Cons: "I didn't have any major malfunctions"
Pros: "The crew was entertaining and pleasant. The flight was short and easy."
Pros: "Very pleasant and friendly attendants. Food good, you'll never feel hungry! Love the chocolates!"
Pros: "From my previous flight, the crew informed the flight attendants to LA about my condition. This crew checked in with me every few hours to make sure I was comfortable and had enough tissues and tea to make it through the 12 hours."
Cons: "Swiss staff was not helpful at all at Zurich airport. I wanted to purchase a day pass in the Business class lounge. They said i could do that but need to do it online. When I couldn't get my device to bring up the right screen they said they couldn't help me. Bad customerbaervixe"
Pros: "the entertainment selection was above an beyond."
Cons: "The food was really not great. The meals were tiny and low quality. I understand there are restrictions when on an aircraft, but the meals were the size of snacks and not understanding of allergies at all. (Ie, cheese was on everything.)"
Pros: "everything, the crew, the journey, the food and the entertainment as well"
Pros: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."
Pros: "The food"
Pros: "Food, service, beverages, film selection."
Pros: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Cons: "Swiss boarding is a Charlie Foxtrot"
Pros: "Crew was really nice, comfortable seat, great experience"
Cons: "I liked everything"
Cons: "The most racist and unfriendly and uncivilized people ever."
Pros: "Easy and quick"
Pros: "went smoothly on our flight from Zurich to Boston. The flight attendants made all the difference! We would fly Swiss Air again."
Cons: "The arm rest would not raise so it was 100% out of the way on our Airbus 330. This was true for all coach seats in the main cabin."
Pros: "mtl to Zuric was t"
Pros: "The plane was very clean and the flight crew was friendly. The food was very good (as airplane food goes) and beverage service was prompt."
Cons: "The seats were quite hard. The temperature on the plane was very hot. We were unable to access our boarding documents or check-in in advance of our flight. The movie selection was mostly geared toward men - a lot of Bond films. Not really sure what that was about. Our flight was delayed because of complications in Boston and our luggage did not make our connecting Swiss flight in Zurich."
Pros: "Quick flight, nice crew"
Cons: "Snack options"
Pros: "Nothing notable"
Cons: "The crew was quite rude for the duration of the trip and too busy to help. The plane was very old and seats poorly padded- like sitting on stone. Most televisions in our section malfunctioned or didn't work at all. Staff did little to help. Unlikely we would travel on this airline again."
Cons: "I was supposed to put my backpack into "bulky baggage". I couldn't find it. When I got on the flight one of the attendants yelled at me for having my bag. Also the signage was incorrect where we had to go thru with our boarding pass. So I stood in a couple of lines that didn't work."
Cons: "Even though I ordered in plenty of time, I was not on their list. I went hungry."
"Germán efficiency with boarding; not superfriendly, but appropriate; they were also mask Nazis with wearing you mask even if it had fallen below your nose while sleeping"
"I'm not really sure what the difference is between Economy and Premium Economy on these long-haul flights, especially when the plan isn't very full and people in Economy can lie down across an entire row. The seats in Premium Economy are a bit bigger, but you can't recline or lie down and I'm pretty sure we get the same food options as regular economy. You get a little goodie bag that you don't really need. Also, there is really no point upgrading to business class on the short flights with Lufthansa. The seat size is the same as the rest of the plane. So, you're paying $50 or so for a pretty small snack/meal and a curtain between you."
Pros: "Easy boarding process"
Cons: "Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep"
Cons: "Flight was delayed 40 minutes and arrived 2 hours later."
Pros: "Not even a bump ...seriously an amazing plane and pilot!"
Cons: "The afternoon snack was disgusting ....(not just my exclusive opinion)"
Pros: "Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival."
Cons: "Cramped uncomfortable seating, USB port on seat-back video display does not charge a handheld device battery."
Pros: "Food was good"
Cons: "Late to board, had to wait on arrival for gate while cabin was getting uncomfortably hot"
Cons: "Again, there was not enough time between flights. It was a HUGE rush in Denver to get to my next flight, and I almost missed it."
Pros: "It didn't crash."
Cons: "Food no screaming babies . Comfy seats and armrests,"
Cons: "Awful layover in Frankfurt. The airport alone is the size of a small city with checkpoints everywhere. Was simply exhausting flying through Frankfurt."
Pros: "Crews was excellent, always refilling water which I can appreciate so much. Keep it up! Loved the United pilot at John Wayne who came out just to say hi, let us know we were in good hands."
Cons: "Had to wait in tarmac forever from Frankfurt to Florence"
Pros: "Outstanding service from the flight crew. The food was even good. The flight crew comes around constantly with drinks, food, and just extras and we were seated in economy. Plus, they acted like they were so happy to be able to serve us. What a great trip. Love Lufthansa!"
Pros: "Very friendly and accommodating"
Pros: "Very nice flight, the food was super delicious and the crew very professional"
Pros: "One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism."
Cons: "I propose to keep on board the plane some bright and interesting toys for calming the children who, for almost the entire 10-hour flight, cry and do not give rest to all the passengers. I understand that parents should have worried about this. But if the parents can not do anything with their child, the new toys could help calm the child, and not turn a long flight into torture for other passengers and crew."
Pros: "Was not allowed on flight"
Cons: "When I missed the connection from the first leg of my flight and purchased the ticket from that leg to finish my itinerary, Lufthansa cancelled ALL of my return tickets. Both Lufthansa and my travel agency pointed the finger at the other and I had to purchase another $1000 ticket to get home. There was no cancellation emails or any notification. I didn’t know my tixkets were cancelled until I was trying to check in. Worst experience ever!!"
Pros: "One airhostess ruined my flight experience. Anyway in the beginning on the journey my daughter was not well and other crew members gave her candies. I liked the sweet gesture."
Cons: "I was traveling with my daughter. There was no food choice left for my child and me. Crew member rudely said there is only beef option left do you want to have it? I said no. I asked her are we not going to get anything to eat since you are out of options. She continuously kept on repeating that I said no and that she kept emphasizing that there is only beef option left. Finally she save the supplement To meal. Her tone was very impolite when especially we pay so much and service we get for a long flight is good"
Pros: "Service. Smooth flight."
Pros: "Good Service , and overall friendly crew"
Cons: "Automaten Check in / boarding Cards, is hard for some people and took really long . Extra help on these machines would be good"
Pros: "Great crew and service."
Cons: "The online check-in didn’t let me select Green Card only Visa. I couldn’t check in and when I called Lufthansa I was on wait for over 30 minutes. When I finally got to speak to someone, this person couldn’t help me. I got terrible seats because of this, luckily they could switch me to a better seat right before the flight. Think Online check-in should be arranged better."
Cons: "The seats are too close. When reclined it's not possible to get out."
Cons: "The flight was transferred to a smaller plane, either because there were few passengers (the first story we heard) or because of mechanical problems on the original craft (the second story). Business class was oversold as a result, and boarding was delayed for an hour while they waited for enough BC passengers to accept 800 euros for the downgrade to economy plus. They repeatedly threatened to cancel the flight rather than raise the offer. Eventually enough knuckled under and we were allowed to leave. Some no doubt missed connections because of this petty brinkmanship. The funny coda is that because the plane was so undersold, anyone in economy that wanted their own row could have one, while economy plus was packed with the embittered and downgraded."
Pros: "I always try to fly with Lufthansa when I do go to Germany to visit my family. At times they might be more expensive then others but you don't pay extra for everything. Also I got a great price at Kayak. The service was excellent and I do love the fact that Lufthansa is now flying directly from Denver to Munich makes it so much easier."
Pros: "online booking"
Cons: "There is no one at Kayak to answer questions on weekends. Message says "call back during 'regular' business hours" but does not specify what that means, nor what time zone they are in. (BTW, most people travel on weekends so ya may want to consider providing customer service then...duh). When I finally was able to reach someone in order to upgrage to Premium Economy, they could not help me but said they would send an email with an answer to how much that would cost. The email never came. I will never book with Kayak again."
Pros: "Same as above."
Cons: "Same as above."
Pros: "Good was yummy and the setwardess were super friendly. Staff was plentiful and the plan was very modern and high tech. Also had a layover in Munich airport and it was amazing. Very high tech, I took advantage of the napcaps and shower facilities. Also the restaurants were on par with great red win."
Cons: "The flight was 11 hours.... can you make that a little quicker next time, I mean come on it's 2017...."
Pros: "They fed us well, and the food was surprisingly good. Feather pillows were a nice touch, and great variety of movies to choose from on the long flight."
Pros: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Cons: "Air didn't work, stewardess were rude"
Pros: "The crew was nice enough and the food was ok. Crew was great and served water and juice so many times during the flight! That was really good!"
Cons: "Movie selection was old and many movies aren't of interest. I tried to purchase something on the plane and the card reader didn't work. Lufthansa should update those card readers! Seats are becoming smaller and thinner which means more uncomfortable than they were already."
Pros: "Best part: Getting off the plane and swearing never to fly with Lufthansa again."
Cons: "Flying to Munich- flight was cancelled. Had to rebook on United for the following day. Arrived almost 2 days late (the original was direct, the United had layovers) and missed a planned trip to Neuschwanstein castle. Flying from Munich- The entertainment screen was broken, completely unusable. After a hard reset by the flight attendant several times... Still broken. She said she thought it would fix itself once we were at cruising altitude. Nope. Notified the flight attendant who said vaguely "I'll see what I can do..." Never came back to check, never got offered any sort of compensation (even something like a free mixed drink would have been nice), offer to move seats, nothing. So- ten hours with no entertainment/nothing to watch, just a malfunctioning screen. Food was mediocre. We boarded late, and left almost 1 hour late because they had to wait for an employee (who was not working, just getting a ride back) to board. Literally there and back with Lufthansa was a fiasco. On top of it, we have been back for 3 weeks and are still waiting to hear back from Lufthansa customer service. Apparently they only communicate by email with complaints. Not over the phone. So after repeated emails, just radio silence. Terrible airline."
Pros: "Everything was wonderful! Lufthansa is spot on from boarding, to in flight service to the moment you leave. They are helpful, friendly, fun and a wonderful crew where I know I'm in good hands!"
Pros: "The aircraft was clean. The service was great. Food was OK. I enjoyed the wine service. Lots of movie choices. HOW does one get "bumped up" to Premium Economy?"
Cons: "The seats in Economy were the most uncomfortable I have ever sat in for such a long time nine and a half hours. All six of us found them to be uncomfortable. No seat bottom cushioning. I had a back pain. Boarding started with the First Class and Business Class first. It took an additional 20 minutes for Economy class to start boarding. The line was very, very long and interfered with other travelers in the airport terminal. "boarding area to Frankfurt was cramped" When we arrived in Denver, only five Custom Agents were on duty to process our arrival passports, although there are 14 control stations at Denver. It appeared as though the Custom Agents were not aware of the arrival of the Lufthansa 747 nor the one that followed. All other Custom in Europe were much more efficient and move people through quickly. What a bad first impress made by the USA Customs people."
Pros: "Good food, friendly flight attendants"
Cons: "Boarding process was torture. Lufthansa invited us to check-in early, but would not allow us to finish the check-in online process the day prior: seemed to be glitch in their computer system. We arrived at the airport early, but no one at Lufthansa could help us with seat assignments in order to seat our 12-yo daughter next to a partent. The airline did not open the gate area until 1+35 prior to the flight (advertised 2-hrs prior), and did not put anyone at the gate-desk until 1-hr prior to departure ...and they still could not help us. Boarding was disorganized; Lufthansa appeared to board by different groups, but there were no announcements as to which group(s) should board. Instead there was just a large crowd milling about, waiting to push their way to a gate agent. Very un-German."
Pros: "Lufthansa is by far the best airline. All crew members were very friendly and attentive. Food was also great."
Pros: "Flight attendants were always there when you needed them and were super nice. The plane was very clean and orderly and the crew just made it a really great flight."
Cons: "I really have no complaints at all. It was a super great flight and I will choose Lufthansa whenever possible when I fly in the future!"
Pros: "First time for flying Lufthansa and I rate it higher than Emirates which was my favorite until now. Reasons? Number one, the crew. On top of every detail for a comfortable flight. Ten hours and I didn't sleep at all( never can sleep sitting up) and I think they came by with extra water and juices at least six times. Two hot meals of delicious food, superb snacks available near the galley, and comfortable seats with better than average legroom."
Cons: "Can't think of anything except the length of the flight which can't be helped."
Pros: "I have a servere hearing problem and was concerned (since we were late leaving Zurich for my changeover in Frankfurt), that I would be late because I can't hear any loudspeaker systems (either on planes or in airports). I felt that I could get easily lost between flights and not have time to get to the Frankfurt/Denver flight. I told this to the person at the gate in Zurich, and he immediately arranged for someone to meet me in Frankfurt and take me there. I was met by Maika in Frankfurt and she was just excellent--personable and efficient and really helpful. I'm sorry I couldn't remember the name of the person at the gate in Zurich. He was also great. I wouldn't have done this if I had had more time, but this really made my day (and my flight!) ! Thank you!"
Pros: "The energetic crew who served with a smile"
Cons: "The tea was not strong and was served lukewarm and movies not up to standard.how about new blankets...and food only a choice between 2...chicken or pasta..why not beef or mutton?"
Pros: "excellent flight crew, and entertainment options. My husband lost his boarding pass in between connections and staff was able to help him out and even was able to arrange that we sat next to each other."
Cons: "Transferring flights it was difficult to make it to our flight on time. More snack options would be nice."
Pros: "Very comfortable"
Pros: "They know what they're doing!!"
Cons: "No complaints at all!"
Pros: "Almost nothing was enjoyable about the overseas Lufthansa flights I took. This particular flight, however, did not make me sick like the initial Lufthansa flight to Europe. I also appreciated that the crew asked the passengers in front of me to put their seats up during meals."
Cons: "The overseas Lufthansa flights have the least space of all the flights and trains I took throughout my trip, including other Lufthansa flights within Europe. The bathrooms were more cramped and fewer in number for an overbooked flight, boarding was disorganized and delayed, the passengers in front of me put their seats all the way back for most of the flight, and seriously, just a few more inches of space would make these long flights 104% better. I think everyone would be happier to fly on less awful planes, including the poor crew who has to deal with miserable passengers."
Pros: "Great food, entertainment, comfort, and crew."
Cons: "Our layover was too short and going through customs, transferring our bag, then going through security again made us miss our connecting United flight."
Pros: "Was rebooked on Iceland Air. Enjoyed that flight very much"
Cons: "That I was bilked on bus, got stuck in traffic and missed flight to Denver"
Cons: "First flight mechanical issue so couldn't make it to any of my connecting flights and they had to reroute me, however they couldn't get me to Torino so they got me to Milan and I had to take a two hour bus and then the metro to get where I needed to be. And it took them over an hour to reroute my flight!"
Cons: "The plain in Denver landed very hard, hit the ground with a very loud noise and people were very scared. After that the pilot said "sorry for the hard landing but at least you guys are awake"..."
Pros: "Long flight. Loved that we had two wonderful meals, hot cloth enough water and other services. If I fly overseas I will always choose this airline. It was wonderful."
Cons: "AUSTRIA AIRLINES, (YOUR OTHER COMPANY), WENT THRU MY BAG IN O'HARE, FLIGHT 66 TO VIENNA. THEY TOOK OUT ALL OF MY HOUSE, AND CAR KEYS , AND MY REMOTE CONTROL FOR MY PICKUP, (ALL ON ONE RING), AND DID N O T PUT THEM BACK INTO MY BAG. I WILL N E V E R FLY AUSTRIA AIRLINES, OR LUFTHANSA AGAIN! I SENT AN EMAIL TO YOUR CUSTOMER RELATIONS DEPT...customer.services@lufthansa 3 times and they failed delivery."
"Great flight Will go again!"
Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."
Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Cons: "Don’t be late"
Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"
Cons: "Head support for 6 feet plus people on seats would be good"
Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Pros: "great crew and comfortable flight."
Cons: "sceens in the plane to show map and direction of travel"
Pros: "All good"
Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."
Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"
Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"
Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Pros: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Cons: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Pros: "Arrived Early!"
Cons: "Left Late :-)"
Cons: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Pros: "Friendly staff, good service and on time departure/arrival."
Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Cons: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Pros: "Very friendly crew"
Pros: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Cons: "Nothing to be honest . All positive."
Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Pros: "The crew were pleasant"
Pros: "Everything - Checkin, crew, food, entertainment"
Pros: "Free wee cake."
Cons: "Nothing in particular."
Pros: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Cons: "lack of meal options"
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "Plane service"
Cons: "1h30min delay at airport"
"The plane was tiny and filled with very tall Icelandic residents. The crew were disinterested in the passengers. We got 8oz of water and a cereal bar for a 3.5 hour international flight."
"Great flight - would have preferred actual business seats but now it seems in Europe this is what it is"
Pros: "We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers"
Cons: "Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area"
Cons: "With 2h30 hours delayed flight I missed my train and had to have a hotel Arcturus airport in Amsterdam and continue my journey only the day after."
Pros: "Great crew—really great"
Cons: "Entertainment screen hard to view. It’s low def. and not bright"
Pros: "Free service Food and coffee"
Cons: "Free service Food and coffee"
Pros: "The best airline in the world!"
Cons: "A plane made any year after 1990... Last minute flight switch caused great discomfort and VERY narrow seats"
Pros: "LCY very efficient baggage drop, flight arrived ahead of schedule"
Cons: "Be on time."
Cons: "Incoming flight delayed so late departure"
Pros: "The flight crew"
Cons: "Never board check in luggage at lcy, they don't know what to do with it"
Pros: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Cons: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."
Pros: "City airport is very convenient from East London. Flight is only 40 minutes"
Pros: "Crew was great!"
Cons: "Boarding was not as efficient as it board by Group and I no indication on the boarding pass a group number.For Premium Economy, I would expect more space."
Pros: "I was flying Business and I couldn’t tell any difference between Business and Economy except the covers on the headrest"
Cons: "No difference between Business and Economy"
Pros: "Flight departed on time, landed early, no queues at passport control and bags were delivered quickly."
Pros: "The Airbus was a real nice ride, with a great entertainment choices."
Cons: "The only thing was the two hour delay getting out of Heathrow. But that was for safety reasons, a bag had been loaded that shouldn't have been."
Cons: "Plane smelled bad. Had to pay for food. Not even water was included. Inside the plane is worn and needs upgrades."
Pros: "Enough said"
Pros: "Good for leg room and nice and the seats are comfy and wide too. Still get a free drink and snack on this flight and the service was friendly and efficient throughout. We were very quick to board and flight landed early, so very happy."
Cons: "I'm guessing this plane was stopping in EDI for the night, so it parked way, way away from the terminal, so we had an extra 15 minutes none of us had been expecting to wait for the bus and transfer."
Cons: "No food available on flight in business class. Kitchen breakdown"
Pros: "Service kind and efficient"
Cons: "The crew were spread thin and not particularly helpful. We were charged for drinks that are usually complimentary (water and ginger ale) and when the credit card slip needed to be signed, my partner's ginger ale was spilled. The attendants couldn't be bothered to give us more than two cocktail napkins to clean up an entire can-worth, and did not offer to replace the drink. I had to dig into my bag to try and find napkins because there was soda covering the tray as well as all over the seat and his lap. I've always had positive experiences on BA flights, but sorry to say this one was sub-par."
Cons: "Drinks not complimentary. The tickets we bought come with one checked bag for free, but the airline said since we bought it on Kayak it doesn't come with a free checked bag. Had to pay an extra $40 for each. Deceptive policy if you ask me on behalf of British Airways."
Pros: "Clean efficient on time Nice staff"
Pros: "Crew was superb, very friendly and helpful as the handle of my bag broke. They did all they could to assist."
Cons: "I was treated with so much disrespect, I wonder why tho. One of the crew members (a plus sized lady) came off to me as racist, she treated everyone else with a smile and cautious attitude but was so fast to tell me off. Would it be a coincident that the rest people are white like herself? I'm never flying BA again."
Cons: "Overpriced and outperformed by the Budget Airlines."
Cons: "the plane had been puked in on the previous flight and was not cleaned well so our flight had a hint of puke smell"
Pros: "Fast Boarding. Easy Airport"
Cons: "Very Rude & Disrespectful Crew"
Pros: "Flight as always great"
Cons: "Delay made me miss two meetings"
Pros: "A bit late getting started but very nice after that."
Cons: "Must you charge for tea?"
Pros: "Individual TV/movie screens."
Cons: "Uninterested service. Left my iPad on the flight. Realized where it was and went to BA customer desk. I had time to collect it, but when they looked at my ticket and saw I was a “world traveler “ they said all I could do was use MissingX to find it."
Cons: "Seats are way too tight. Plane itself was very loud."
Pros: "Easy boarding, quick travel and smooth landing."
Cons: "Basic snacks"
Pros: "Always a good flight out of LCY"
Pros: "I always try to fly British Airways whenever possible."
Cons: "In the last leg ie with breakfast they offered only orange juice coffee or tea but no drinking water."
Cons: "Took hand luggage at gate and waited an hour to get it at baggage claim"
Pros: "Good flight, bit bumpy due to weather."
Cons: "4-hour delay for a 40minute flight"
Pros: "There was sufficient leg room in seating."
Cons: "No drink or snack during flight. Made it seem like a cut-rate airline. Had to board across the tarmac and up the steps as if we were on a "puddle-jumper.""
Pros: "Media/entertainment great for Santiago London leg. Not so mucho for the London Srockholm part."
Cons: "Food was kind of bland."
Pros: "easy boarding, land at T5 which is a very well designed terminal"
Cons: "check is was horrendous. Long queues of people, long wait and not enough people to man the check in counters. Sitting down in my seat my kneeds immediately banged on the seat in front of me. Its clear that this aircraft has less leg space that then usual. And now you have to pay for all food and drink. £9 for a sandwich and G&T."
Pros: "Punctual arrival. Vacant seats between myself and another aisle passenger in the center section provided additional comfort and privacy. Lots of attention from cabin crew."
Pros: "Flight was on time"
Cons: "No preferred boarding for business class. Business class seat was exactly same as economy Food option was not good"
Pros: "Everything was ok."
Pros: "The crew was friendly."
Cons: "The chicken meal was one tiny slab or meat-about two inches by 1 inch (5 cm x 2.5 cm in Metrics). It was dreadful."
Pros: "Good overall. Such a quick flight there's not a lot to experience."
Cons: "Nothing negative, we didn't have entertainment or food service, so can't comment."
Pros: "Comfort of plane"
Cons: "No indication given of delay. kayak knew before ground staff. On arrival parked at cargo terminal and had to get bus. Then stuck on bus for 10 minutes as could not get terminal fooors open. They turned heating up at full blast with no air. Surprised nobody passed out"
Airlines flying from London City to Colorado have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from London City to Colorado
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Cheapest flights to Colorado from London City found in 2021 and 2022