Pros: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Pros: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Pros: "The service as usual on Qatar is excellent"
Cons: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
Pros: "All crews are helpful especially to parents traveling with young kid."
Cons: "More variety of food would be great"
Pros: "Good Service.Efficient"
Cons: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Pros: "The Crew was amazing. The Seat were the best Selling point fort business class"
Cons: "More space for the arm rest ans legs space"
Pros: "Good service/Crew food quality and choice good."
Cons: "Need more choice of British TV Programmes rather than American"
Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Pros: "Good leg space, friendly crew, excellent plane."
Cons: "This is for ALL airlines: It takes so long to get off the plane!"
Pros: "Plane was very empty so it allowed us to spread out."
Cons: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Service et qualité. Retard départ vol cdg ist, baggage n'a pu arrivé. Temps de transfert très court. Livré le soir.
Pros: "The crew and the seat !"
Cons: "The food because of coronavirus the service was scaled back"
Pros: "Very comfortable overall"
Cons: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."
Pros: "Food is not bad"
Cons: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
Pros: "Great service! Food was very good."
Cons: "That boarding. People who were not in line rushed to the front when boarding started."
Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
Pros: "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"
Pros: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
Pros: "Istanbul Airport has good facilities and F&B options"
Cons: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
Pros: "Flight cancelled on whim of pilot due to a single faulty toilet."
Cons: "Everything."
Flight was delayed, but there was no explanation why. Seats were comfortable and service was good. Food was good and there were more snacks than I expected.
Cons: "None of us who flew from ny , received luggage’s in Dhaka. Still waiting"
Pros: "The plane was very comfortable and the crew were fast and responsive"
Cons: "They searched every bag and person before getting on the plane, the entertainment system is buggy"
Pros: "It was pain in the bot no buddy wanna do he’s work missed the flight was so scared from how people treated me at the airport. And I didn’t go to Washington they changed my flight to JFK NY"
Cons: "If people do them work and they helpful then I was not missing my flight ."
Pros: "Nothing"
Cons: "Earlier notice of the 1 hr delay, compensation of the delay, onboard entertainment,"
Pros: "I like the outgoing flight but i found worst flight ever when i came to karachi i was sick and saudia airline contineously changing their flight schedule and no airport meal offered for the people of karachi so i and other passengers decided that we never ever book saudia arabia airline in future"
Pros: "Everything was absolutely amazing experience"
Cons: "Free wifi access should be given to international passenger at Saudi Airport,"
Cons: "I paid by Credit Card for the trip but Saudia didn’t accepted my payment and paid them cash to get my Boarding Pass I have cash receipt as documents"
Pros: "Very bad customer service Saudi Arabia"
Cons: "After 12 hours flying we landed ro go to the flight going to Cairo the staff at riyadh are main rude careless helpless not understanding what is maining long trip they treat my wife as maid"
Cons: "I booked a returned flight from JFK to JED and back for my younger sister, she arrived on the same flight I booked but when returning flight from JED to JFK her ticket was suspended. The person on the counter said it was suspended due to she never boarded on the plane from JFK to JED. Never again booking on the website."
Pros: "The flight was smooth. Food was on time . Wine is available for the anxious flyers who can’t sleep."
Cons: "Better softer hand soap , sprays and lotion . Sleep mask"
Pros: "The crew was very attentive and most good English"
Cons: "The food could have been better and there could have been a better selection of movies."
Pros: "The crew"
Cons: "Food wasn't great and didn't get the option to pic something not allergy inducing. The chairs were very uncomfortable with no back support or head padding."
Pros: "entertainment was fine"
Cons: "The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often."
Pros: "The flight attendant got me a vegetarian meal without me asking. I thought I had ordered one but I had not? So I thought I would have to skip a meal."
Cons: "I hada middle seat next to a very large man with broad shoulders who was taking up space in my seat (he also had a middle seat). I know he could not help it but the flight was long and very cramped and uncomfortable. I wish larger passengers would not get a middle seat"
Pros: "Friendly Professionalism Promptness"
Cons: "FA’s distributed food but never came back. Also didn’t collect used containers until flight was in decent stage. They were generally unavailable unless you rang the FA button(which I never do)"
Pros: "Seats were ok, and movie selection was ok too."
Cons: "Please, offer decent food - most of the stuff we tried was not edible!"
Cons: "The food box had two bread-like items (a pastry and a cake bread item). I wish the food provided was more diverse in nutrition."
Pros: "This flight was shorter but i felt flight attendants were still very attentive."
Cons: "Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out."
Pros: "Crew was pleasant. Plane was clean and in good repair."
Cons: "Food for two meals was substandard. Few non-action/comic book movies. A few more movies for grownups, please,"
Pros: "Because of our delay, we flew with Air Thai instead of Air China....much better airline"
Pros: "Cabin crew was super nice and the exit row seating has large amounts of leg room."
Cons: "Because the first flight was delayed, we had to run like mad men to our connecting flight or else we wouldve missed it."
Pros: "The seating was comfortable and the boarding process was easier in Beijing than SFO."
Cons: "There was delay for my flight by 2 - 3 hours that really messed up my travel plans"
Cons: "Flight was 2 hours late. No information on why. Food was poor. Seats were very uncomfortable. People very pushy."
Pros: "Good crew, fast boarding, good overhead bin space"
Cons: "boarding by section to avoid rushing, crowd and people moving in/out of seats"
Pros: "Same as my first flight"
Cons: "Same as my first flight, but the delay this time did not cause me to miss a connection as my travel terminated in Bangkok."
Pros: "The plane left much earlier than scheduled. They did not wait for the rest of the passengers to board. I had to catch a flight four hours later. I spent a total of 8 hours in the VERY COLD airport."
Pros: "My trip started off with airplane problems from the beginning. From my flight being delayed multiple times by air china to the overly packed united to the confusion of the non updated confirmation numbers or the e-ticket number. Even on the day I left upon arriving to the airport my confirmation number they had just given me after all the prior problems still didn't work. Air china had mediocre food with okay entertainment except my headset jack on the TV was broke and I couldn't watch anything. On the last air china flight from Bejing to Bangkok. I couldn't even charge my phone, watch any entertainment and basically was just stuck with no WiFi. Justfly wouldn't compensate for the changes on their end and said I myself would have to ask the airlines for compensation which the.the airlines directed me no where for compensation or even to upgrade my seat. Now I'm finally in Thailand but I'm scared of my return."
Pros: "I liked that the crew on the flight was polite . That’s it . Everything else was TERRIBLE."