Offboarding in Dubai was a bit confusing. The bus dropped us off, we passed the security, and then we were again in departure, no clue, no guidance on where to get our luggage
Seat did not recline at all, wi-FI did not work at all. Those are both very unfortunate for a 14 hour flight. Crew and food was of course very nice as always.
Chaos at the gate while boarding - no clear signs or announcements
This777-300 is configured 2/3/2 for Biz class straight out of the 80s!!! Not to mention seats are narrow, bed does NOT FULLY RECLINE FLAT as advertised, and purser didn’t know that!! ARM REST HAS A REMOTE TABLET ON IT FURTHER CONFINING THE ALREADY NARROW SPACE!!! WHO thought this was a good design?? After flying the new A350-900 biz class Montreal to Dubai , this was a total let down!!
Emirates did great! I liked the service, the food, cleanness, and the flight was on time. Much better airline than Qatar Airways I flew with last year.
Mostly good and consistent of Emirates service. Christmas menu was great initiative and tasted good. Taking the bus from terminal to the plane spoilt the experience a little.
Love that you can walk directly to your gate from the Emirates Business class lounge, very convenient
Warm staff, very responsive service. Well furnished cabin and comfortable seat and amenities. Excellent onboard wifi connection and very large comfortable restrooms.
The journey was nice, all the crews were very good and services are excellent
Great flight - Clubhouse met our needs, and the staff provided good service. Boarding felt a little chaotic, but given the size of the aircraft, it's always going to be challenging. Whilst the crew were friendly, the number of passengers meant that we received our breakfast items, but had finished breakfast before we were served a drink. Lunch was much better organised, and throughout the flight, the crew were attentive. Found the seats and ICE to be excellent. Disembarkation was fine, and everything possible to expedite the process was being done.
My journey with Qatar Airways from Ahmedabad to Jacksonville on 3rd February 2026 was truly exceptional. The entire experience reflected comfort, care, and world-class service. Complimentary high-quality Wi-Fi throughout the journey was a welcome luxury, especially on a long-haul flight. The vegetarian meals were thoughtfully prepared, delicious, and served with attention to detail, along with a fine selection of snacks and beverages. What truly elevated the experience was the cabin crew — graceful, courteous, and genuinely attentive, delivering outstanding hospitality at every step. This journey perfectly showcased the premium standard Qatar Airways is known for, and it left a lasting impression. I would gladly fly with them again.
This flight was a very good trip for us. The crew were very friendly and helpful. They made arrangements for my husband to have assistance in boarding. We were not expecting a meal, so it was a pleasant surprise on this short flight to have a meal and beverage from a very courteous crew.
Our experience on the Doha to Hyderabad segment was extremely stressful due to prolonged delays and a lack of clear communication from the airline. We were traveling as a family, including children, and the uncertainty around timing and next steps caused significant distress. There was very little proactive information provided during the delay, and we were not given clear written explanations about what was happening or how long it might take. This made it difficult to manage the situation, especially while caring for children in a transit environment. In addition, one member of our party was ultimately unable to continue travel, which added to the emotional strain and disruption of the trip. Overall, the experience highlighted gaps in communication, customer care, and handling of unexpected situations. We are sharing this feedback so that future passengers, especially families, are supported with clearer communication and better assistance during irregular operations.
I always fly with Qatar air and you are the best. Keep up the good wor, after travelling with Qatar Air More than 80 times, you never offer to upgrade me.but it happened to my friend companion some time. Any how i still enjoying travelling with Qatar air and wait one day to upgrade me too. Best Regards
Looks like a local flight. Food was horrible. No entertainment system.
I appreciated the vailability of wheelchair services for persons with mobility issues all the way up to the aircraft. What could be better would be the food choices.
Crew and food was good, ok leg room if you don’t have a big box under the seat. And the seats are so narrow (I’m only 70kg), will consider an alternate airline next time
Food was absolutely pathetic. I wasted so much food which I thought was inedible. I also loathe the inflight entertainment system which has very little content
I prebooked a comfort plus seat on this flight and therefore the flight was comfy. I got the correct seat in the correct section of the plane that I have booked, that's this. Flight was comfortable. Staff were average on the flight, appearing to be rushed and short in engagement with travellers, perhaps this to maximise there rest time on the flight.
My flight was with American Airlines 120. The flight was delayed 3 hours and I missed my connection. When I arrived in Doha, the AA staff told me to call an 800 number to rebook a different flight, which was unacceptable. Eventually a Qatar Air staff member helped rebook me on a flight to Manila, that was 12 hours later. They offered me a hotel and meal voucher which I declined, because I didn’t want to leave the airport. Long story short, I spent 12 hours in the Doha airport waiting for my next flight.
The entertainment could have been better, better choice / better headphones, but overall very satisfied
The friendly staff. They kept time. Was suprised to get some drinks.
We did not even get on this flight as the plane never left London. I missed the email that was sent mid morning USA time, so we were not aware the flight was cancelled. There was absolutely no help from the staff at the Norse check in gates, we were told to take a picture of the board they were holding up, to try and claim our money back. We were told to book our own flights to London which ended up costing $10000 due to the last minute. And now we have to return to Miami in 2 weeks. I am not holding my breath about getting on board for that flight either.
Great experience. The flight was smooth with very little turbulence. We were in premium classic, so lots of leg room.
Didn’t know you had to pay for earbuds and food on flight. Sounds awesome and better way to not waste food or items. Comfort of flight is was amazing other than that
Unexpectedly was surprised with the space on flight in economy and the price.
I was not expecting having to pay for headphones, water and basic food in a 9 hours flight. Price for this flight was as high as any other, still I had to pay 4 lbs for a can of sprite. On top of that flight attendance gave a bothered look when I asked her for some ice for my soda. She reluctantly when to get it, brought me literally 3 cubes and walked away without looking at me to avoid another request. I couldn’t believe it. She was soooo rude. I will never book on Norse again and I will let everyone I know about this. Unforgivable, very bad customer service.
Great crew. Customer support is pretty much non existent. I had 2 tickets that were not used, the flight was overbooked. I think I should have been reimbursed for the unused tickets.
The movies were super old. The crew did not offer WATER???? 5 hours os flight and did not get WATER? Norse is the worst company I ever used and never will use again.
Why call us to board if we’re going to be made to stand in the tunnel for 20 minutes. Really hard for people with little children. Plus it took me ages to check in because my seat in Premium was overbooked so I didn’t actually have a seat. I did end up receiving my seat in Premium but there was a lot of stress and confusion beforehand. Hope is it possible to overbook seats? Especially in Premium!
The flight was delayed by 2 hours, although to their credit they delayed my connecting flight so people could reach it. Also their site is a nightmare to navigate on a phone. Everything else was good.
The ticket was last minute buy so no concerns about the pricing this time, but the crew in general could have been more accommodating, helpful.
CTU-KMG-CNX with 1.5 hr connection at KMG. Doable but just barely bc immigration exit from China is at the last flight leg, here: KMG to CNX. We hauled out of the domestic terminal to reenter at the international departures (luggage checked thru to CNX thankfully). Immigration had only two agents, even though KMG gets a HUGE number of foreigners. It took forever for such a shot line. Then security also took a while, so I just just made the connection. Recommend if you exit China with domestic international transfer, plan for 2+ hrs to avoid a heart attack. Airline personnel don’t suffer if you miss the flight, you do. Plan accordingly.
China Eastern as a member of Sky Alliance airlines should have the same standards overall of their partners, Besides the seats comforts everything else is bellow the standard for a business class travelers. A BIG ISSUE FOR NON-CHINESE PASSENGERS IS THE ABILITY TO CHECK IN ONLINE, by making so difficult or almost impossible there is no chance to get a seat assignment ahead of time then go to the airport and get what is left. THIS IS NOT a SKY TEAM modality.
China Eastern as a member of Sky Alliance airlines should have the same standards overall of their partners, Besides the seats comforts everything else is bellow the standard for a business class travelers.
2 parts to the journey. First leg covered in a newer plane with decent staff + POOR FOOD QUALITY but the second half didn’t leave a positive impression at all as the plane itself was an older built and the crew didn’t serve properly. Language is an issue with China Eastern flights as always, but unmotivated crew just makes it even bad.
Small plane with only two lavatories at the back. You must have a good plan to use it before or after the meal, if you make a bad decision, you will end up with standing in front of the toilet for a while till the food carts empty. The good thing is even there’s a slightly delayed, the plane is still arriving on time which is superb!!
The only personel that smiled at all were the flights attendants. Desk agents, lounge people none of them had a smile or even a hello. They were like dealing with dead fish. Again flight attendants were good. All other personnel looked like they didn’t want to be there or help.
good flight. food is only so so. I actually did not eat the snack. it does not look too good on the passenger next to me.
Food no variations only beef of chicken no veggie meals
The luggage problem I previously mentioned was actually this flight
The flight was delayed due to snow in Frankfurt. There wasn't much information from BA or the airport, but Kayak was great and kept me informed of the delay and gate changes.
Late takeoff, but on time landing. Lost bags, 3 days to find them, still in transit to my location. Power outlets broken, Wi-Fi not working, so much for working on the long flight.
Good. For a long flight. The comfort of the seat could be better. Also, the food was « normal » plane food. Not indian plane food unfortunately! Everything else was smooth and great.
The seats were comfortable. So many empty seats allowed for stretching out and sleeping. The onboard entertainment was pretty good. The cabin crew were so kind and kept the passengers well- hydrated, and well fed.
We had American Airlines on our return and it was confusing if we were going with Aa or BA I had 2 different flight numbers and didn’t get our gate until it was boarding. So we were a bit nervous as the which it was
No WiFi. No food. 250 ml of water only drink option. No entertainment options. Extremely bare bones flight
Economy seats were good and spacious. Much better than virgin by a mile.
It’s the old style plane with the old Ying Yang seats doesn’t compare to other airlines with newer planes.
I was unable to board this flight because of visa changes that I was not alerted about and I’ve been unable to contact Kayak to obtain a refund / credit anything.
