Find Cheap Flights from London Heathrow to Florence

Pros: Seat was not super comfortable.

Pros: Crew was very friendly. Liked that you can see how far away and how much longer the flight was.

Cons: Flights to be more on time

Cons: On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort.

Pros: Good crew.

Cons: More comfortable seating.

Pros: Crew was great.

Cons: The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined.

Pros: Crew was friendly and attentive. Piloting was on time and precise.

Cons: Space in economy seats is minimal and not comfortable for a 6' 190# guy like me.

Pros: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Pros: Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious

Cons: Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good

Pros: Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,

Cons: Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA.

Cons: Food is a joke

Cons: Wasn't able to online check-in thus losing my window seat 21A I had selected.

Cons: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Cons: Flight was delayed in Frankfurt due to technical issues. That was fixed, but ended up missing the flight to Minneapolis. Lufthansa provided vouchers to hotel and shuttle to the hotel (holiday inn express) and back to the airport. We stood out in the cold for 45 mins but the shuttle did not show up. Ended up taking Uber to the hotel only to find out their shuttle service does not start in the morning before 5:30 am. They booked me on a 6 am flight with 5:45 boarding time. The hotel scheduled a taxi to pick me up at 3:30 am to make back to the airport on time. I ended up spending $70 and I’m totally exhausted. I wished I just stayed at the airport. Not to mention the quality of the hotel accommodations is less than average. Very disappointed with how this whole situation was managed.

Pros: Cabin crew were great.

Cons: Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer

Pros: Well, maybe except of these "preferred sitting" arrangement. The sit was in front of open space and restrooms. Constantly people were standing and waiting for the restroom. Their butts were literally at the "preferred sited" passengers faces. I felt, I would be way more happy in a regular sit.

Cons: Such sits should not be declared preferred and cost more.

Pros: Crew was very good. Food was OK.

Cons: Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Cons: Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage.

Pros: Entertainment options were great crew was very friendly

Cons: Seat could be more comfortable

Cons: Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone.

Pros: Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day...

Cons: It’s an international flight. It is what it is!

Pros: The seats were very comfortable

Cons: The entertainment

Pros: Nice support people

Cons: Temperature too warm No room Couldn’t get an upgrade

Pros: Crew

Cons: We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack

Cons: Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone.

Cons: None

Pros: We had a “light” fare which didn’t include checked bags, but airline let us check our carryon bags for free

Cons: Nothing

Pros: Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious

Cons: Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good

Cons: Food was a little underwhelming for First Class.

Pros: Crew was great. The food Was good.

Cons: Seats were very uncomfortable and there was no air control.

Pros: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Pros: Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV

Cons: I paid $100 extra for extra leg room. I was put right next to the bathrooms. All night long people were standing in line to use the bathroom. My extra leg room was taken by people standing in the space and actually stepping on my foot. Not worth the extra $100.

Cons: There were a couple of flight delays. Other that that, I love Lufthansa.

Cons: Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!

Pros: TV series “The Name of the Rose” that I really wanted to watch for some time

Cons: Water, water, water... I almost died from dehydration