Find cheap flights from London Heathrow Airport to Heraklion

Pros: The crew is brilliant Punctual, spot on... 100% service delivery

Cons: Nothing

Pros: Full bottle of water and continuous refreshments in flight.

Cons: Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies

Pros: Business class upgrade

Cons: Sitting in window next time

Pros: Great service, tasty sandwich.

Cons: Boarding was a bit of a scrum.

Pros: Crew and food

Pros: Nothing

Cons: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.

Pros: too crowded , not organised enough

Cons: organisation

Cons: Departure was slightly late (passengers still exiting the plane when gate was called)

Pros: Great smooth flight, crew were friendly and many movies and shoes to choose from.

Cons: Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.

Pros: Crew

Cons: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.

Pros: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.

Pros: Salmon dinner was the best dish Lufthansa ever served

Cons: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Pros: Good enough.

Pros: The crew is very nice.

Cons: Communicate with the other airports for delays....we got home 9 hours later and missed events which were planned because of a failed paperwork delay in Milano.

Cons: I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!

Pros: Seats were comfortable. The crews were helpful.

Cons: Cleaner bathroom on the plane.

Cons: This airline is borderline budget airline even in business class.

Pros: Early morning flight so left on time and arrived early. Staff excellent.

Cons: Seats are grim like most European carriers in coach...

Pros: Nothing

Cons: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.

Cons: 50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline.

Pros: Drinks served on flight. Comfortable seats.

Cons: Food.

Pros: Everything is well organized, crew members were great.

Cons: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Pros: Comfy seats in United Polaris

Cons: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Pros: The crew was very nice.

Cons: The seats had such little cushion that it made the flight extremely uncomfortable.

Pros: Excellent

Pros: Crew was friendly

Cons: Food

Pros: Taking off on time. Good service and helpful from all the stuff.

Cons: Keep it like that

Pros: The crew reacted good to the change of plane

Cons: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience

Pros: The flight crew were amazing and had lovely gifts for our daughter

Cons: the flight was late and no food or drinks were available without paying rather high prices

Pros: Good seats

Cons: Boarding process and Entertainment options. Availability of Snacks would also been good

Cons: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.

Cons: The sitting was so very small, I never traveled so crumpled.

Cons: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Pros: The crew was very nice.

Cons: The seats had such little cushion that it made the flight extremely uncomfortable.

Pros: Seats were comfortable

Cons: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Pros: Very confusing going through security.

Cons: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.

Pros: It was an uneventful flight. The entertainment system worked well and food was good.

Cons: The lights kept coming on every few minutes making sleep nearly impossible.

Cons: Everything

Pros: Boarding was crazy and confusing. Ground crew poor communication and rude

Pros: Helpful crew Good food

Cons: Our luggage came back damaged and open !

Cons: I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Cons: More food choice and more snacks should avialable during flight time Both serving food is very bad

Pros: Crew was helpful and ver polite and efficient

Cons: At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss.