Find cheap flights from London Heathrow Airport to Jomo Kenyatta Airport, Nairobi

Cons: Seat recline was broken- wouldn’t hold position.

Pros: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Cons: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Pros: Good selection of movies.

Cons: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Pros: Entertainment programs

Cons: New variety of food

Cons: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Cons: Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first.

Pros: Clean aircraft.

Cons: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Cons: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.

Cons: 1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines.

Cons: 1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated. Movie options were not as great as other airlines.

Cons: Could have a better seat like 30A on Boieng 387-8 Quantity of food should be improved Quality of food should be improved

Cons: Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner.

Pros: The crew were very good. Seats were small.

Pros: Staff was very friendly and loved the food.

Cons: For economy class, nothing.

Pros: Great attentive crew.

Cons: Boarding has no groups, seats are small

Pros: The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good.

Cons: The offer of wine. The wifi options.

Cons: Delayed by 4 hours, no explanation!

Pros: Nothing

Cons: You cancelled my trip without informing me and I need to be rembushed Me transportation to Logan airport and going back for six people and 16 bags please

Cons: Seating

Pros: Yes the crew was amazing

Cons: Provide food for kids first before even the special meals people

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: Impressive service... amazing crew, very friendly and professional

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Cons: Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!

Cons: Cabin temperature was too warm

Cons: Cabin temperature too warm

Pros:

Cons: Canceled flight without warning. Terrible crew coordination to help with the issue. Not flying Turkish again.

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Cons: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: Crew good, food okish.

Cons: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Pros: Crew was great!

Cons: entertainment system - very old and no way to get power for personal devices. This is a problem for such long flights

Pros: Boarding, friendly people in London and Hamburg

Cons: Flight attendants, plane, food

Cons: The airplane was really old.

Cons: Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again.

Pros: Very good service

Pros: Very good leg room and comfortable seat.

Pros: Crew was fantastic!

Cons: I wish they would use newer planes on this long route but other than that everything was excellent!

Cons: When its rain we shouldn’t walk to the air plain

Pros: Confort and kindness

Cons: It was too cold

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: Food portions and selections were great. We got slippers and eye masks for a ten hour red eye flight.

Cons: Prices have gone up

Cons: Air circulation on the jfk ist flight was absent and my wife almost suffocated and has to get closer to an exit door to get some air. Last time to use turkish airline

Cons: If the disembarking didn't take 45 minutes.

Cons: The airport is not proper for travels , you need at least 2 hours to finish from the long lines and finding your way to the right location before the immigration and run to the gate if you are in good shape minimum from 10 to 15 minutes