Flight didn’t happen because both my connections were lost and Toronto wouldn’t let me board. I was checked in to all 3 flights at the check-in fest in Dublin.
Very short flight. No food or entertainment required. Nice crew. Flight left late.
8 hrs. Of waiting instead of couple of hours..the only good thing I'm still able to go to my destination...
When I purchased the flights I included the luggage, the luggage was not added and got charged the full price anyway. Had to pay for the luggage at check in. Initial flight was delayed, we missed our 9am connection (flew with my wife), then the airline rebooks us to the next flights, putting my wife in at 1.40pm and me at 4pm, what a crazy wait time. We managed to fix it with customer service and they put me in the 1:40pm flight too, but they left my baggage behind in the 4pm flight. When arrived to my destination, of course no luggage. It was delivered to the address thankfully late at night. The experience sucked.
First flight out in the morning is often the best chance of running on time. Not in this case, which unfortunately is now what passengers can expect as what is common. - If you are late for a flight, too bad for you. - If West Jet is late, too bad for you. - Bags don't make it? Too bad for you. - Flight change by 1+ days, too bad for you Prices continue to increase, while customer service nosedives. This is backwards and in any other develop country would be considered unacceptable - except for Canada. Too bad for us.
If I wanted to leave on a Monday I would have booked to leave on Monday. Instead, thanks the west jet i spent another night in a hotel on my dime because they don’t even have a number you can call that works. It’s just says due to the high call volume we can’t take your call, that’s it. Our a Canadian airline industry needs an overhaul.
The fight was delayed for 30 minutes. The Dash 8 Q400 was not my favourite plane it was very tight for space. Next time I fly with Westjet I will book a larger plane.
I got home. I won’t fly in a dash8Q400 again. It’s way too small of a plane.
1.5 hours late departing YVR for a 14-minute flight. Packed waiting area. Full plane. Families with tired, screaming kids. 40-minute wait for baggage at YYJ. For a Dash-8. Obviously there was some kind of breakdown but there was no communication from anyone. Most of this was not WestJet's fault but it was an unpleasant night overall. I fell asleep in a chair waiting for the luggage carousel to start.
The service cart didn't bother to stop at my row...
The flight from Vancouver to Victoria is a fun little hop. The crew are friendly and helpful.
I was through check-in right away and on the plane before I knew it perfect in every way
Short flight, you can't do much. On nice days, announce the islands they're flying over.
I liked the flight but the check in was horrendous. I have booked with you before but not ever had to pay extra for luggage, it was not clear on booking, I didn't know there was different categories of economy that meant different allowances. So was alarmed when we had to pay a further £120 at the check-in at a point of not changing.
Board from the back of the plane to the front - it just makes sense. Try it.
My bag was sent to lost and found. It was taken out of the plane without asking passengers if the bag owner is in the plane. I had valuables in my bag. I am very disappointed at this behaviour
Excellent bit seats are still a little too small and there's that $75 baggage charge.
Was delayed, did not end up flying to Victoria. Was not offered alternative accomodation or travel. Very dissapointed. Had to pay out of pocket for taxi, ferry, food etc.
I like air Canada. Very efficient… all on time and staff v good and engaging. If I have a criticism it’s that despite being provided with a gluten free meal (which was fine), there were none of the snacks that other passengers received (or a gluten free version) meaning that I was really very hungry but the something else was provided (after a 6-7 hour wait). I’m sure they could be a little more creative.
Relatively smooth flight and on time... Poor attitude / Customer Service from one Crew Member whom clearly was displeased when I asked her for a glass with ice and a can of coke..?
