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London to Jamaica flight information

Flights arrive in Jamaica
Flights depart from London
Flight price £530
Airlines TUI Airways, Delta, Virgin Atlantic, British Airways, WestJet, KLM

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Book cheap flights from London to Jamaica (return)

Airports
Origin
London
£539
only
£539
£1166
only
£1166
£530
only
£530
Destination
Montego Bay
£530
only
£530
Kingston
£624
only
£624
Tue, 10 Mar
LGW
London Gatwick
MBJ
Montego Bay Sangster Intl
10h 05m
Tue, 24 Mar
MBJ
Montego Bay Sangster Intl
LGW
London Gatwick
8h 40m
£530
Trip: 15 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 63 reviews
Boarding
8.1
Comfort
7.7
Crew
8.3
Entertainment
6.5
Food
7.2
LGW
BGI
Okay 4.6

Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

BHX
LCA
Good 6.3

Pros: They kept us up to date about delays

Cons: The delays

ONT
SFO
Okay 4.0

Cons: Still sitting in the San Francisco airport With some luck l will be in Minneapolis by midnight

AGP
MAD
Good 6.3

Cons: Boarding down the rain and cold morning was not oaky

LGW
AGP
Mediocre 3.3

Pros: The aircraft (787)

Cons: The booking & checking system was terrible: online check-in didn't work, adding a bag didnt work. When calling the helpline an unhelpful agent explained that 3 days before the flight I could neither check in online nor add a bag! I've never heard or seen this with any other airline. I was told I would have to pay excess at the airport, around 10GBP per kilo! When I asked to speak to someone else I was told there was noone I could speak to! So, one of the largest travel companies in the world has noone to speak to when you have a problem... think about that for a moment. I felt like I was in a Kafkaesque novel. Crazily, when I phoned back in desperation later that day, it was suddenly no problem to add a bag. At the airport it was a similar fiasco: Thomson insists on a ridiculous 5kg for the on-board luggage. Most board cases already weigh 2-3 kilos before you've put anything in them! Not just this, the case was weighed at check-in. Again, I haven't experienced this in years. So the not very competent check-in agent had me juggling weight between two cases, just to comply with the rules, rules which seem exlusive to Thomson. This was the worst pre-flight experience I have ever had, and I have flown more than 25 times a year on average for the last 20 years. Thomson needs to revise its website, procedures & customer service urgently.

Tue, 4 Feb
LHR
London Heathrow
MBJ
Montego Bay Sangster Intl
26h 19m
Tue, 25 Feb
MBJ
Montego Bay Sangster Intl
LHR
London Heathrow
13h 30m
£539
Trip: 22 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 26,794 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
ZRH
JFK
Excellent 9.3

Pros: The crewe members were great.

DEN
LGA
Okay 4.0

Pros: Nothing

Cons: Idk terrible flight experience with delta

SEA
YVR
Mediocre 2.0

Pros: Nothing

Cons: 13 hour delay

FAI
SEA
Okay 5.2

Cons: A/C was not working well, cabin was too warm and stuffy. Long delay on take off. Can not hear and understand pilot through PA system.

YUL
LGA
Mediocre 2.6

Pros: Not much

Cons: Being on time. Trapped in plane for 2 hours

Fri, 10 Jan
LHR
London Heathrow
MBJ
Montego Bay Sangster Intl
23h 52m
Sat, 25 Jan
MBJ
Montego Bay Sangster Intl
LHR
London Heathrow
13h 15m
£554
Trip: 16 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 1,506 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
MEL
HKG
Excellent 10.0

Pros: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!

Cons: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.

BOS
LHR
Okay 5.0

Pros: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.

Cons: Seat was shockingly small, even for economy class. TV was poor quality.

BNE
LAX
Good 6.6

Cons: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.

LHR
ATL
Good 6.3

Cons: My tv screen could not show the movies

RAR
AKL
Excellent 10.0

Pros: The crew looked after us well

Cons: It was all good

Mon, 13 Jan
LGW
London Gatwick
KIN
Kingston Norman Manley
10h 05m
Mon, 3 Feb
KIN
Kingston Norman Manley
LGW
London Gatwick
8h 55m
£624
Trip: 22 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
DUB
LHR
Good 7.0

Pros: Friendly

Cons: Lost my luggage

LGW
MCO
Okay 5.3

Pros: The crew was great, as always. Unfortunately, my seat mate was very overweight, pushing into my space. No fault of BA except that bigger seats would help the "growing" population of travelers.

Cons: Bigger seats for bigger travelers. Especially on long flights. Those of us that are less full figured would be more comfortable. Go back to the system that includes one checked bag and one carry on as included in the advertised price. I know that airlines need to be more competitive, but the ala carte for luggage is not acceptable. Instead, offer an opportunity for customers t donate to offset the carbon impact. Thanks

LHR
LBA
Mediocre 2.0

Pros: No the crew was average

Cons: Need to improve your seats.

LHR
DEN
Good 6.3

Cons: My flight was serviced by British Airways. The temperature in the cabinet was very warm and there were no fan controls. The seats are very narrow. Miserable 9hr flight from London to Denver

LGW
DBV
Okay 5.6

Cons: Could have been on time and better prediction of delay length

Tue, 3 Mar
LGW
London Gatwick
MBJ
Montego Bay Sangster Intl
31h 18m
Sat, 14 Mar
MBJ
Montego Bay Sangster Intl
LGW
London Gatwick
34h 10m
£760
Trip: 11 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 8,708 reviews
Overall
8.0
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
YYC
LGW
Excellent 10.0

Pros: The usual efficient, friendly WestJet crew. Nice to fly in one of the new Dreamliner. Super smooth landing.

Cons: Nothing.

LAS
YYZ
Excellent 9.6

Pros: The crew was entertaining. Settle right in and left on time.

Cons: More snack options.

YYC
YKA
Excellent 8.0

Pros: Everyone was very nice.

Cons: The seats were very uncomfortable.

BOS
YYZ
Good 6.0

Pros: Flight was cramped and plane was small, but the crew were nice.

YVR
LAX
Okay 5.0

Pros: Flight was late, crew didn't do anything to expedite boarding and it took the longest I have ever seen to board a plane.

Cons: Boarding process was slow and chaotic

Tue, 14 Jan
LGW
London Gatwick
MBJ
Montego Bay Sangster Intl
10h 05m
Tue, 28 Jan
MBJ
Montego Bay Sangster Intl
LGW
London Gatwick
8h 40m
£539
Trip: 15 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 63 reviews
Boarding
8.1
Comfort
7.7
Crew
8.3
Entertainment
6.5
Food
7.2
PUJ
BRU
Excellent 10.0

Pros: Very modern

Cons: Newer movies

FNC
LGW
Good 7.6

Pros: A lot of leg room. On time departure, on time arrival.

Cons: Food on board a bit pricey.

STN
ZTH
Mediocre 3.0

Pros: It took me to Zante

Cons: We checked in online but still had to wait 45 just to drop our bags. waiting for an hour on the plane before take off. The captain not giving accurate timings. Circling so many times before landing I was nearly sick. And a very hard landing so much so I hit my head on the seat in front of me.

LGW
BGI
Okay 4.6

Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

AGP
MAD
Good 6.3

Cons: Boarding down the rain and cold morning was not oaky

Sat, 26 Oct
LHR
London Heathrow
MBJ
Montego Bay Sangster Intl
30h 34m
Sat, 2 Nov
MBJ
Montego Bay Sangster Intl
LHR
London Heathrow
33h 54m
£556
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 26,794 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
DTW
DEN
Excellent 8.0

Pros: Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately.

Cons: No US carrier seems able to master smooth boarding without standing waits.

MCO
ATL
Mediocre 3.5

Cons: I checked in last night for my flight and get to the airport early to check my bag but My seat Was given away because they said I did not check in, even though I went through security WITH MY BOARDING PASS. Then they Assign me a new seat and when I got on the flight, someone was in my seat

TPA
AMS
Good 6.6

Cons: Delta Comfort isn’t so comfortable. Seats are too skinny.

TPA
DTW
Excellent 10.0

Cons: The website could work for starters

SEA
NRT
Excellent 9.0

Pros: Flight was comfortable and smooth all the way

Cons: Tastier food options

Fri, 31 Jan
LHR
London Heathrow
MBJ
Montego Bay Sangster Intl
23h 29m
Tue, 11 Feb
MBJ
Montego Bay Sangster Intl
LHR
London Heathrow
12h 25m
£558
Trip: 12 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 1,506 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
MIA
Good 7.0

Pros: Not crowded. Crew was good.

Cons: Not taking a bus to board the plane.

MEL
HKG
Excellent 10.0

Pros: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!

Cons: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.

LHR
LAS
Excellent 10.0

Cons: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.

LHR
ATL
Good 6.3

Cons: My tv screen could not show the movies

BGI
LGW
Excellent 9.6

Pros: crew / cabin staff always seem very friendly and genuine and a willingness to help

Wed, 30 Oct
LCY
London City
KIN
Kingston Norman Manley
35h 03m
Wed, 13 Nov
KIN
Kingston Norman Manley
LCY
London City
20h 24m
£1166
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,411 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
LAX
AMS
Excellent 8.3

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

DUB
AMS
Okay 5.3

Cons: Information on arrival time was not correct

AMS
PRG
Excellent 8.4

Pros: Usual faultless KLM experience

Cons: Nothing.

NBO
AMS
Good 6.6

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

AMS
GLA
Okay 5.2

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Fri, 10 Jan
LGW
London Gatwick
MBJ
Montego Bay Sangster Intl
10h 05m
Fri, 24 Jan
MBJ
Montego Bay Sangster Intl
LGW
London Gatwick
8h 40m
£547
Trip: 15 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 63 reviews
Boarding
8.1
Comfort
7.7
Crew
8.3
Entertainment
6.5
Food
7.2
PUJ
BRU
Excellent 10.0

Pros: Very modern

Cons: Newer movies

ONT
SFO
Okay 4.0

Cons: Still sitting in the San Francisco airport With some luck l will be in Minneapolis by midnight

MAN
LPA
Okay 5.0

Pros: Once through security boarding was relatively quick. Small seats though with very little leg room. Pleasant cabin crew though. I do wish that the airlines would invest in decent seats, on both the 757 (outbound) and the 737 (inbound) I suffered really bad with cramp and ANNOYINGLY this policy of having seats that recline on a short haul flight is silly. There is barely enough room already with the seat in front reclining ...

Cons: Check-In was ridiculous at Manchester Airport on the outbound flight with a long single very slow moving queue. 6 Check-In staff for about 7 or 8 flights all leaving within the hour! And then frustratingly the same on the way home - just 4 desks open for 4 flights all leaving within a hour of each other.

BHX
LCA
Good 6.3

Pros: They kept us up to date about delays

Cons: The delays

LGW
BGI
Okay 4.6

Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

Sun, 10 Nov
LHR
London Heathrow
MBJ
Montego Bay Sangster Intl
22h 24m
Tue, 26 Nov
MBJ
Montego Bay Sangster Intl
LHR
London Heathrow
12h 35m
£556
Trip: 17 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 26,794 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
TPA
DTW
Excellent 10.0

Cons: The website could work for starters

ATL
JNB
Mediocre 3.3

Pros: Not a lot

Cons: Customer service

ATL
PNS
Excellent 10.0

Pros: Fast boarding, quick flight, friendly attendants.

JFK
MEX
Poor 0.0

Cons: Everything

TPA
AMS
Good 6.6

Cons: Delta Comfort isn’t so comfortable. Seats are too skinny.

Fri, 10 Jan
LHR
London Heathrow
MBJ
Montego Bay Sangster Intl
20h 49m
Fri, 24 Jan
MBJ
Montego Bay Sangster Intl
LHR
London Heathrow
33h 55m
£566
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 1,506 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LAX
BNE
Excellent 10.0

Pros: Excellent airline

Cons: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience

DPS
BNE
Good 7.0

Cons: Squishy space and very late flight unfortunately

LHR
MIA
Good 7.6

Cons: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.

LHR
BOS
Excellent 8.6

Pros: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.

Cons: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.

BNE
LAX
Good 6.6

Cons: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.

Wed, 20 Nov
LGW
London Gatwick
KIN
Kingston Norman Manley
10h 05m
Wed, 11 Dec
KIN
Kingston Norman Manley
LGW
London Gatwick
8h 55m
£628
Trip: 22 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LGW
FLL
Excellent 9.6

Pros: Flight space was quite empty in my section so that was AMAZING. Crew was lovely and helped with a few requests for myself and travel companions. Very good selection on tv and movies and the refurbished aircraft was very comfortable for me on this flight. Probably helps having seat to self.

Cons: Nothing on this occasion

LHR
MXP
Good 6.0

Cons: Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5

LGW
DBV
Okay 5.6

Cons: Could have been on time and better prediction of delay length

EDI
PHL
Excellent 10.0

Pros: Lovely staff

LHR
LAX
Excellent 8.3

Cons: Just not enough room in the economy class, especially when the person in front reclines their seat.

Fri, 7 Feb
LGW
London Gatwick
MBJ
Montego Bay Sangster Intl
10h 05m
Fri, 14 Feb
MBJ
Montego Bay Sangster Intl
LGW
London Gatwick
8h 40m
£551
Trip: 8 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 63 reviews
Boarding
8.1
Comfort
7.7
Crew
8.3
Entertainment
6.5
Food
7.2
LTN
NAP
Okay 4.6

Pros: Easy boarding with no wait time, very straightforward transfers to hotels on arrival with Thomson organised coaches.

Cons: Very small and confined seats led to an uncomfortable flight. Cabin crew were not attentive.

BRU
MIA
Mediocre 2.0

Pros: On time and fast

Cons: The plane was old, and falling apart. They didn't allow me to return to my home country, made me miss my flight, and forced me to buy another ticket. Never will I go with them again! Poor customer service! Also morning flights are so early no train makes it at that hour. You'd have to spend the night at the airport.

STN
ZTH
Mediocre 3.0

Pros: It took me to Zante

Cons: We checked in online but still had to wait 45 just to drop our bags. waiting for an hour on the plane before take off. The captain not giving accurate timings. Circling so many times before landing I was nearly sick. And a very hard landing so much so I hit my head on the seat in front of me.

MAN
LPA
Okay 5.0

Pros: Once through security boarding was relatively quick. Small seats though with very little leg room. Pleasant cabin crew though. I do wish that the airlines would invest in decent seats, on both the 757 (outbound) and the 737 (inbound) I suffered really bad with cramp and ANNOYINGLY this policy of having seats that recline on a short haul flight is silly. There is barely enough room already with the seat in front reclining ...

Cons: Check-In was ridiculous at Manchester Airport on the outbound flight with a long single very slow moving queue. 6 Check-In staff for about 7 or 8 flights all leaving within the hour! And then frustratingly the same on the way home - just 4 desks open for 4 flights all leaving within a hour of each other.

CPT
DUR
Excellent 10.0

Pros: Easy check in and great in-flight service. Nice to have a full meal and bar service.

Cons: Slightly delayed, but nothing much.

Fri, 1 Nov
LHR
London Heathrow
MBJ
Montego Bay Sangster Intl
28h 11m
Wed, 13 Nov
MBJ
Montego Bay Sangster Intl
LHR
London Heathrow
13h 40m
£557
Trip: 13 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 26,794 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
MIA
ATL
Excellent 10.0

Pros: The crew is always smiling and ready to help you and I really like that.

NRT
SEA
Excellent 10.0

Pros: the crew were amazing, very friendly, welcoming and attentive.

LAS
SJC
Mediocre 3.2

Pros: Nice on board crew.

Cons: More arm & leg room in basic seating. Tray tables are flimsy and seem worn.

ATL
NAS
Excellent 9.0

Pros: Yes crew was great

Cons: More leg space

JFK
ORD
Good 6.0

Cons: The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful.

Mon, 9 Mar
LGW
London Gatwick
KIN
Kingston Norman Manley
10h 05m
Mon, 16 Mar
KIN
Kingston Norman Manley
LGW
London Gatwick
8h 55m
£628
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
MXP
Good 6.0

Cons: Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5

ORD
LHR
Excellent 10.0

Pros: Super friendly and never skipped the details.

YVR
LHR
Okay 4.0

Pros: The crew was ok. They seemed really hectic between Heathrow to Rome.

Cons: The seats were too tiny for business class. Nowhere to put anything. So close to next passenger. I would not fly business class again on BA Terrible entertainment. No interesting movies. I guess they tried to have movies only with British actors/actresses. Nothing current. That’s pretty bad for almost. 10 hours flt. He seats in business class between Heathrow to Rome were like regular seats except with the middle seat blocked off. Food was just ok.

BOS
LHR
Excellent 10.0

Pros: Impressed with food and crew!!

PMI
MAD
Mediocre 3.0

Cons: You could have not cancelled my flight after rebooking a connection

Tue, 10 Dec
LHR
London Heathrow
MBJ
Montego Bay Sangster Intl
28h 20m
Sun, 26 Jan
MBJ
Montego Bay Sangster Intl
LHR
London Heathrow
13h 30m
£559
Trip: 48 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 26,794 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
ATL
PNS
Excellent 10.0

Pros: Fast boarding, quick flight, friendly attendants.

ORD
JFK
Excellent 8.0

Pros: All good.

Cons: Price

LHR
DTW
Okay 5.6

Pros: Packed flight. Ground crew did best to minimize carryon luggage. Flight crew were accommodating and cheerful despite almost 1H delay in departure.

Cons: Pilot had no control over turbulence during last 3H of flight. He did his best to minimize but still a jittery

ZRH
JFK
Excellent 9.3

Pros: The crewe members were great.

ATL
EWR
Good 6.0

Cons: just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable

Tue, 3 Mar
LGW
London Gatwick
MBJ
Montego Bay Sangster Intl
10h 10m
Tue, 10 Mar
MBJ
Montego Bay Sangster Intl
LGW
London Gatwick
8h 50m
£616
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 1,506 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
JFK
Okay 4.6

Pros: Crew was nice

Cons: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows

ATL
MAN
Excellent 8.6

Pros: The crew was outstanding and the good choices were excellent

Cons: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system

SEA
LHR
Excellent 10.0

Pros: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.

LGW
MCO
Excellent 9.0

Pros: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!

Cons: USB socket on the entertainment on both flight out and return was broken.

LHR
SFO
Excellent 10.0

Pros: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent

Cons: No. Keep up the good work!

Thu, 31 Oct
LGW
London Gatwick
MBJ
Montego Bay Sangster Intl
9h 45m
Thu, 14 Nov
MBJ
Montego Bay Sangster Intl
LGW
London Gatwick
8h 40m
£562
Trip: 15 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 63 reviews
Boarding
8.1
Comfort
7.7
Crew
8.3
Entertainment
6.5
Food
7.2
LGW
AGP
Mediocre 3.3

Pros: The aircraft (787)

Cons: The booking & checking system was terrible: online check-in didn't work, adding a bag didnt work. When calling the helpline an unhelpful agent explained that 3 days before the flight I could neither check in online nor add a bag! I've never heard or seen this with any other airline. I was told I would have to pay excess at the airport, around 10GBP per kilo! When I asked to speak to someone else I was told there was noone I could speak to! So, one of the largest travel companies in the world has noone to speak to when you have a problem... think about that for a moment. I felt like I was in a Kafkaesque novel. Crazily, when I phoned back in desperation later that day, it was suddenly no problem to add a bag. At the airport it was a similar fiasco: Thomson insists on a ridiculous 5kg for the on-board luggage. Most board cases already weigh 2-3 kilos before you've put anything in them! Not just this, the case was weighed at check-in. Again, I haven't experienced this in years. So the not very competent check-in agent had me juggling weight between two cases, just to comply with the rules, rules which seem exlusive to Thomson. This was the worst pre-flight experience I have ever had, and I have flown more than 25 times a year on average for the last 20 years. Thomson needs to revise its website, procedures & customer service urgently.

BHX
LCA
Good 6.3

Pros: They kept us up to date about delays

Cons: The delays

AGP
MAD
Good 6.3

Cons: Boarding down the rain and cold morning was not oaky

LGW
BGI
Okay 4.6

Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

MAN
LPA
Okay 5.0

Pros: Once through security boarding was relatively quick. Small seats though with very little leg room. Pleasant cabin crew though. I do wish that the airlines would invest in decent seats, on both the 757 (outbound) and the 737 (inbound) I suffered really bad with cramp and ANNOYINGLY this policy of having seats that recline on a short haul flight is silly. There is barely enough room already with the seat in front reclining ...

Cons: Check-In was ridiculous at Manchester Airport on the outbound flight with a long single very slow moving queue. 6 Check-In staff for about 7 or 8 flights all leaving within the hour! And then frustratingly the same on the way home - just 4 desks open for 4 flights all leaving within a hour of each other.

Mon, 10 Feb
LGW
London Gatwick
KIN
Kingston Norman Manley
10h 05m
Mon, 2 Mar
KIN
Kingston Norman Manley
LGW
London Gatwick
8h 55m
£642
Trip: 22 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
IST
LHR
Okay 4.3

Cons: Old plane

LHR
LAX
Excellent 8.3

Cons: Just not enough room in the economy class, especially when the person in front reclines their seat.

LHR
LAS
Okay 5.2

Pros: No

FCO
LGW
Excellent 8.3

Cons: Needs WiFi

BOM
LHR
Mediocre 3.6

Pros: It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money.

Cons: Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA.

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