LON - PHX

£215 Find Cheap Flights from London to Phoenix

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from London to Phoenix departing on 8/9. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Phoenix Sky Harbor Intl Airport

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Phoenix.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Phoenix.
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Cheap Flights from London to Phoenix (LON-PHX)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for return flights from London to Phoenix that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent return flight deals from London to Phoenix

Sun, 14 Sep - Sun, 21 Sep
 Logo
14:00 - 12:23LGW-PHX
30h 23m2 stops
 Logo
06:30 - 10:55PHX-LGW
20h 25m1 stop
Thu, 4 Sep - Sun, 21 Sep
 Logo
10:45 - 23:29LGW-PHX
20h 44m1 stop
 Logo
06:30 - 10:55PHX-LGW
20h 25m1 stop
Tue, 28 Oct - Tue, 4 Nov
JetBlue Logo
07:25 - 20:57LHR-PHX
20h 32m1 stop
JetBlue Logo
23:59 - 20:45PHX-LHR
13h 46m1 stop
£521JetBlue
Find Deal
Wed, 3 Sep - Wed, 15 Oct
JetBlue Logo
08:15 - 21:59LHR-PHX
21h 44m1 stop
JetBlue Logo
21:59 - 20:45PHX-LHR
14h 46m1 stop
£529JetBlue
Find Deal
Mon, 25 Aug - Tue, 9 Sep
British Airways Logo
11:15 - 14:10LHR-PHX
10h 55mdirect
British Airways Logo
20:40 - 14:40PHX-LHR
10h 00mdirect
£533British Airways
Find Deal
Mon, 25 Aug - Tue, 9 Sep
British Airways Logo
11:15 - 14:10LHR-PHX
10h 55mdirect
British Airways Logo
18:40 - 12:50PHX-LHR
10h 10mdirect
£535British Airways
Find Deal
Wed, 3 Dec - Wed, 17 Dec
Lufthansa Logo
09:30 - 22:42LHR-PHX
20h 12m2 stops
Lufthansa Logo
11:20 - 07:30PHX-LHR
13h 10m1 stop
£546Lufthansa
Find Deal
Mon, 25 Aug - Tue, 9 Sep
Lufthansa Logo
09:55 - 20:17LCY-PHX
18h 22m2 stops
Lufthansa Logo
13:35 - 16:25PHX-LCY
18h 50m2 stops
£588Lufthansa
Find Deal
Sat, 6 Sep - Sat, 20 Sep
Virgin Atlantic Logo
08:40 - 22:49LCY-PHX
22h 09m2 stops
Virgin Atlantic Logo
15:05 - 18:35PHX-LCY
19h 30m2 stops
£714Virgin Atlantic
Find Deal
Sat, 6 Sep - Sat, 20 Sep
Virgin Atlantic Logo
08:40 - 22:49LCY-PHX
22h 09m2 stops
Virgin Atlantic Logo
15:05 - 18:35PHX-LCY
19h 30m2 stops
£765Virgin Atlantic
Find Deal
Expert advice

Expert advice for your flight from London to Phoenix

 
Snippets provided in this section are AI-generated based on a summarisation of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
British Airways

BA's premium economy offers 18 cm extra legroom, ideal for long-haul comfort.


BA's new Airbus A350 serves Phoenix, offering a modern long-haul experience.

Finnair

Finnair's A350 features lower cabin altitude and higher humidity, enhancing passenger comfort.


Finnair's Economy Comfort offers extra legroom, enhancing long-haul travel comfort.

Read more about Finnairby Gabriel Leigh
Iberia

Iberia's business class offers all-aisle access and Wi-Fi, perfect for long-haul comfort.


Iberia's A350 offers larger windows and improved cabin climate for a better economy experience.

Read more about Iberiaby Marisa Garcia
Our travel experts
Duncan Madden

Duncan Madden

Expert on British Airways

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Gabriel Leigh

Gabriel Leigh

Expert on Finnair

Gabriel Leigh

Gabriel Leigh

Gabriel is a writer and video creator. As senior content producer for Flightradar24 and Monocle’s transport correspondent, he keeps a close eye on aviation in particular. He has also written travel articles for the likes of The New York Times. Born in New York but raised around the world, he now lives in Sweden. He’s been to 75 countries, flying 2.3 million miles on 113 airlines and through 234 airports in the process.

Read more
Marisa Garcia

Marisa Garcia

Expert on Iberia

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialising in airline interiors and regulations. 10 years ago, she pivoted to journalism. She shares her insights in leading aviation, travel and business publications and on her site, FlightChic.

Read more
Booking Insights

KAYAK's insights & trends for London to Phoenix flights

Get data-powered insights and trends into flights from London to Phoenix to help you find the cheapest flights, the best time to fly and much more.

What is the cheapest London to Phoenix Sky Harbor Intl Airport flight route?

The cheapest price for flight routes found by users searching on KAYAK in the last 2 weeks for round-trip flights from London to Phoenix Sky Harbor Intl Airport.

Our data shows that the cheapest route for a return flight from London to Phoenix Sky Harbor Intl Airport cost £497 and was between London Heathrow Airport (LHR) and Phoenix Sky Harbor Intl Airport (PHX). On average, the best prices are found if you fly this route. The average price for a return flight for this route is £497.

What’s the cheapest day of the week to fly from London to Phoenix?

The average price of all round-trip flights from London to Phoenix Sky Harbor Intl Airport clicked on KAYAK for each day over the last 12 months.

If you are looking for a flight deal from London to Phoenix, look for departures on Wednesdays and avoid leaving on a Sunday, as it's usually the priciest day. When flying back from Phoenix, Wednesday is the cheapest day to fly and Sunday is the most expensive.

What is the cheapest month to fly from London to Phoenix Sky Harbor Intl Airport?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London to Phoenix Sky Harbor Intl Airport, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London to Phoenix Sky Harbor Intl Airport is September, where tickets cost £593 (return) on average. On the other hand, the most expensive months are July and August, where the average cost of round-trip tickets is £815 and £814 respectively.

Can I save money by flying with a stopover from London to Phoenix Sky Harbor Intl Airport?

The average return price for all direct flights, flights with one stopover, and flights with two stopovers for the route found by users searching on KAYAK in the last 2 weeks.

No, with an average price for the route of £1,461, prices are generally cheapest when you fly direct.

How far in advance should I book a flight from London to Phoenix Sky Harbor Intl Airport?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London to Phoenix Sky Harbor Intl Airport, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London to Phoenix Sky Harbor Intl Airport, you should book around 6 weeks before departure, which saves you about 32% compared to booking last minute. For the absolute cheapest price, our data suggests you should book 22 weeks before departure.


Good to know - Cheap tickets from London to Phoenix

Low seasonJune
Cheapest flight£215
Best time to beat the crowds (0% less expensive on average)
Most popular time to fly and prices are also 9% lower on average.
Flight from London Gatwick Airport to Phoenix

When to book flights from London to Phoenix

Are your dates flexible? Find out the best times to travel from London to Phoenix based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated return price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or returns with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking London to Phoenix flights

  • Can I fly from London Heathrow to Phoenix nonstop?

    There are direct flights from London Heathrow to Phoenix Airport with Iberia and British Airways. You can also opt to fly via American Airlines and Finnair, which operate flights with at least one stop en route to Phoenix Airport from London Heathrow. The plane will likely fly via Los Angeles and touch down around 15h after take-off.

  • Where are passengers picked up at Phoenix Airport?

    Phoenix Airport has a designated pick-up area at Terminal 4 on south and north kerbs. There is also a pick-up area at the 44th Street PHX Sky Train Station. Relax at the Cell Phone Waiting Lot as you wait for your ride-share driver. Travellers using Terminal 2 are dropped off on level 2, south and north kerbs, while those using Terminal 4 are dropped on level 1.

  • Does London Heathrow have sleep Cabins?

    Sleep cabins in Terminal 4 guarantee uninterrupted sleep before taking a flight to Phoenix. The Heathrow Lounge and several other hotels are also connected to Terminal 4 and 5, and they offer comfortable rest zones. Lounges at Terminal 3 charge around £34 for up to 6h, while the Plaza Premium Lounge at Terminal 4 charges about £56 for staying in the hotel between 3-6h.

  • Are there VIP services available at London Heathrow Airport?

    First Class and Business passengers can take advantage of the Heathrow VIP service on direct and connecting flights. A luxury chauffeur will be on standby to pick you up at your hotel room or home and drive you to the Heathrow VIP entrance.

  • What other cities does Phoenix Airport serve?

    Phoenix Airport is well located for passengers to reach various cities. For instance, you can drive from the terminal from Tucson in about 1h 30min, Glendale in around 20min and Scottsdale in approximately 15 minutes.

  • Where can I hire a car at Phoenix Airport?

    Once you land at Phoenix Airport, you can get ultimate flexibility with your onward journey by getting a hire car. Inside the airport terminal, there are agencies such as Europcar, whereas other agencies, such as Avis, require you to get an airport shuttle to the car hire branch.

  • How can I lower my carbon emissions by taking a specific flight from London to Phoenix?

    If you want to reduce your carbon footprint, you can get flights that release fewer CO2 emissions. For instance, Delta operates the London to Phoenix route emitting up to 52% less carbon emissions. This means it releases roughly 936 kg of CO2 per passenger rather than around 1,937kg.

  • Which airlines provide Wi-Fi on flights from London to Phoenix Airport?

    If you’re flying to Phoenix for work, you can look for airlines that provide internet during the journey. For example, American Airlines provides Wi-Fi to its passengers throughout.  

  • What is the cheapest flight from London to Phoenix Sky Harbor Intl Airport?

    In the last 3 days, the lowest price for a flight from London to Phoenix Sky Harbor Intl Airport was £285 for a one-way ticket and £526 for a return.

  • Which airlines offer Wi-Fi service onboard planes from London to Phoenix?

    KLM, American Airlines, Air France, and Virgin Atlantic offer inflight Wi-Fi service on the London to Phoenix flight route.

  • Which aircraft models fly most regularly from London to Phoenix?

    The Airbus A350-1000 is the aircraft model that flies most regularly on the London to Phoenix flight route.

  • Which airline alliances offer flights from London to Phoenix?

    oneworld is the only airline alliance operating flights between London and Phoenix.

  • On which days can I fly direct from London to Phoenix?

    There are direct flights from London to Phoenix on a daily basis.

  • Which is the best airline for flights from London to Phoenix, Virgin Atlantic or United Airlines?

    The two airlines most popular with KAYAK users for flights from London to Phoenix are Virgin Atlantic and United Airlines. With an average price for the route of £648 and an overall rating of 7.4, Virgin Atlantic is the most popular choice. United Airlines is also a great choice for the route, with an average price of £660 and an overall rating of 7.4.

  • How does KAYAK find such low prices on flights from London to Phoenix?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to Phoenix.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London to Phoenix?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Phoenix from London is likely to change within 7 days, so travellers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London to Phoenix?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Phoenix with an airline and back to London with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London to Phoenix?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Phoenix from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London to Phoenix Sky Harbor Intl Airport

  • Looking for a cheap flight from Phoenix to London? 25% of our users found flights on this route for £755 or less one-way and £583 or less round-trip.
  • London Heathrow (LHR) is London’s largest airport and is the main airport for British Airways. It is the gateway for most flights between London and Phoenix. Flights from other London airports like London Gatwick (LGW) and London City Airport (LCY) usually require at least 2 stopovers, which makes flights from these airports significantly longer.
  • Shared shuttles are the perfect transfer option from Phoenix Airport (PHX) to downtown Phoenix, however, shuttle, private cars, and van services offer the quickest transfer option from downtown Phoenix to Phoenix Airport. Private companies available at the airport include Citicar, Britannia Airport Cars, and Able2Tour.
  • BBA Heathrow is an agency tasked with assisting passengers with reduced mobility and special needs around the airport, however, it is advisable for passengers requiring special assistance to contact their airline before departure to arrange for aid once the plane touches down.
  • There are four lounges at Phoenix Airport, including American Airlines Admirals Club, USO Lounge, Delta Sky Club and United Club. Amenities available at these facilities include hotspot printing, alcoholic and non-alcoholic beverages, workstations, free Wi-Fi, television, and much more.
  • Phoenix Airport users who want to connect to another airline can use PHX Sky Train to change terminals. Valley Metro Rail and East Economy Parking are connected to Terminals 2 and 3 by the covered walkway.
  • The train is generally the fastest transfer option to London Heathrow airport from the city centre. A ride on Heathrow Express to London Heathrow costs around £22, and it takes just under 15min from Paddington Station in the city centre. The London Underground is a quick and cheaper means of transport from the the city centre to the airport.
  • If you arrive at Phoenix Sky Harbor International Airport (PHX) late at night, you can use nearby hotels before you continue your journey. For instance, Hilton Garden Inn Phoenix Airport North is only a short walk from the terminal building. It is also open 24/7, so you can arrive throughout the night.
  • UK citizens getting flights from London to Phoenix Airport must have an Electronic System for Travel Authorisation (ESTA) before they arrive in the USA. If you don’t, you will be denied entry. You can apply for your ESTA online, but make sure you do it well in advance of flying. Your passport also needs to be valid for the entirety of your stay.

Prefer to fly direct from London to Phoenix?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from London to Phoenix Sky Harbor Intl.
Find which airlines fly direct from London to Phoenix Sky Harbor Intl Airport, which days they fly and book direct flights.

Direct departures

London to Phoenix Sky Harbor Intl

Monday

American Airlines, British Airways

American Airlines, British Airways

Tuesday

American Airlines, British Airways

American Airlines, British Airways

Wednesday

American Airlines, British Airways

American Airlines, British Airways

Thursday

American Airlines, British Airways

American Airlines, British Airways

Friday

American Airlines, British Airways

American Airlines, British Airways

Saturday

American Airlines, British Airways

American Airlines, British Airways

Sunday

American Airlines, British Airways

American Airlines, British Airways

See more direct flights

Direct returns

Phoenix Sky Harbor Intl to London

Monday

American Airlines, British Airways

American Airlines, British Airways

Tuesday

American Airlines, British Airways

American Airlines, British Airways

Wednesday

American Airlines, British Airways

American Airlines, British Airways

Thursday

American Airlines, British Airways

American Airlines, British Airways

Friday

American Airlines, British Airways

American Airlines, British Airways

Saturday

American Airlines, British Airways

American Airlines, British Airways

Sunday

American Airlines, British Airways

American Airlines, British Airways

See more direct flights

Reviews of the top 5 airlines flying from London to Phoenix

 
See real verified KAYAK customer reviews for airlines flying from London to Phoenix. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from London to Phoenix? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.6
FinnairOverall score based on 1316 reviews
6.9Entertainment
7.5Comfort
7.6Boarding
6.7Food
8.1Crew
Airline reviews

It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.

6.0 GoodAnonymous, Jul 2025HEL - DFW
Read more Finnair reviews

It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.

Wish that everyone would board the back of the plane first. Also let kids on first. The gate wasn’t open at arrival and we waited 45 minutes to takeoff. They made up for time in the air.

This was an absolutely exceptional flight. The flight attendants were extremely attentive and very friendly. They seemed to go out of their way to make us comfortable and to make sure that we had everything we needed., We were in business and were very happy with the size and the details for our pods. We would definitely recommend Finnair and will definitely be flying with them again.

We had an excellent trip with Finnair. This was our first time and we’re very pleased. The only issue was with the boarding - it was a little bit confusing and needs a little bit of streamlining.

Crew very lovely. Arrived an hour late due to bad weather. We were given new tickets to an other flight but it could have been organised better, so we did not have to run through the whole airport to.

Flight delayed over an hour. They said they would hold our connection but then did not.

Major problems checking in at Alaska counter. They could not find our booking code because it came from Finnair.

Do not use KAYAK or Finair for future travel. Unless you purchase the tickets directly from the airline, you were going to have a difficult time checking in. Kayak canceled my flights twice and ended up causing great difficulty in me getting back from Europe because they double sold my tickets between American Airlines and Finair. The event caused significant delays and led to me having to rebook my flights.

The staff were all particularly great. The plane was clean and fresh. The bassinet worked great. It was all very nice.

Boarding uncomfortable. Stewardess said I would have to check my carry on as there was no room in the overhead bins. Another passenger helped me find a spot.

Great crew - old style upper class seats on the older fleet now feels dated

Premium economy more comfortable than economy, but not by much. Did was awful, do not try the omelette. Flight crew were helpful. Flight was delayed by over an hour. Overall but bad, arrived safely and thank God.

Food was excellent. Service was very good. Staff was very helpful to all passengers.

The crew was excellent as ever on Virgin. The special meal was poor unfortunately. More significantly when we arrived at Manchester Airport there was no air bridge provided and we had to exit the plane down a rickety stair case. This is unacceptable for a transatlantic flight. Whilst I understand that this is the airport’s fault at the end of the day the airline is responsible for our transportation and needs to do something.

Super friendly and helpful staff, from check-in desk to cabin crew.

Following a paid seat upgrade for enhanced comfort, I encountered an unacceptable odor in my assigned area. It took three hours for the crew to relocate me, and the replacement seat was unacceptably close to the lavatory, offering no improvement.

Good overall. Cannot fault the airlines. I have had better entertainment systems before ie ice in Emirates but it was not too bad. Food was decent and staff were friendly.

I did not fly by vergin atlantic from bangalore to vasco da gama

Your flight delayed at Heathrow n I almost missed my mother funeral.you idiots. I had to waste 10 hours in different airports. Thank your stars I'm not suing you.

Miami airport needs more thorough signage. It was a long walk from my transport point to the check in desk,

Worst flight experience ever flights canceled. JetBlue told us just did not even bother standing in line to come back in one and a half hours then without any information we had to go pick up all of our luggage and spend over $2000 in accommodation just to get home. JetBlue said that the next flight available for us to get home would be three days later. Absolutely absurd hasn’t offered to give us any compensation do not fly JetBlue horrible company. They said it was based on the weather and the weather is great in all locations that we would’ve been flying to total hoax. I think it’s a conspiracy theory.

The captain gave good announcements and the flight attendants were friendly. The WiFi was pretty good. The plane itself looked very old inside and the seats were very uncomfortable. The screens in the seat backs were the smallest I’ve ever seen. There were so many loud and obnoxious kids on this flight and the parents didn’t do much to try to quiet them down. Some had videos and games on tablets with higher than necessary volume going the whole time.

Too many long delays with JetBlue. Worst major airline that serves JFK but unfortunately I keep going back because of the prices.

My JetBlue experience was nice. The flights ran on time, the aircraft was clean and comfortable, and the flight attendants were attentive. My only issue, which is isolated to the low-cost (budget) option at JetBlue, is that the check in process makes the user feel that they have to buy their seats. The seats offered for purchase are upgrades from the budget seats you get (which are essentially the last seats remaining). The interface should not make it feel like you must purchase a seat.

The plane was late to leave.. Internet was lousy. TV was not working. when we arrived, We stayed on the plane for a long time before we got to the gate. It took us a long time to retrieve our luggage because they didn’t know what carousel to send them to. It was a bad experience.

flight cancelled after 2 delays. left us sitting in JFK at 1am. no customer service to assist rebooking.

To not have food or proper snacks on a 5 hour flight was the worst.

I especially liked the lead crew officer. His boarding and safety announcements were made with a bit of novelty and humor. The flight also left the gate 10 minutes early and we landed about 20 minutes early… It was a delightful flight…

There were mutliple delays. There was inconsistent, delayed, and poor communication regarding the delays.

Spend hours delayed with no food, water anything sitting on the aieplane with no ability to eat or use the restroom. My entire experience was the absolute worst. I will never fly jet Blue again.

Horrible almost missed my flight because my 1st flight was delayed. Airline crew is so unprofessional. The people on the plane do whatever they want kids running screaming. Will never fly this airline again Suitcases never arrived

Check in needed to be in person, not nice. Also I won’t do connections in Charlotte again because you need to go through security again and short connections become a problem

It was good but I did not appreciate not being able to check in online

Boarding was odd. Gates switched and had to take a bus to the plane. Luggage got lost. Still waiting on one bag. Flight itself was very nice!

Do Not Fly Iberia. Horrible experience. Iberia changes things at random -like the date of the flight and seat you have bought. After buying my flight, they contacted me and told me I had to return a day later. Then when I was boarding the flight, I discovered they had changed my window seat in a row away from the wing, to an aisle seat in front of the toilet! The worse seat on the plane. But it wasn’t just me- a family was scattered all over the plane. I was able to trade my seat because a father was separated from his son. Unfortunately the seat was the window seat directly over the wing, the loudest seat in the plane. I couldn’t sleep, even with noise cancelling earphones. Also, I ordered gluten free meal-which was tasteless and gave me cramps.

I described my experience in the previous window. I didn't realize that there would be another opportunity for this flight. Please look at my response in the previous window.

I have nothing but great things to say about the crew of the American Airlines flight from Madrid to Dallas. They were fantastic! I do, however, have some disregard for the flight attendant that was late in Dallas, causing us to further delay the boarding of our flight to Portland, and leading to the eventual cancellation of that flight. Because that crew-member was so late, we got caught-up in a weather-related ground stop, eventually causing our pilots to "time-out". So we couldn't get out of Dallas. We would have departed DFW on-time (and before the arrival of the thunderstorm) if not for the lateness of that crew member. The whole time the pilots couldn't tell us whether the flight would be cancelled, and that they couldn't get any information from the airline. By the time we knew the flight was cancelled, all of the flights for the following day were full. So, we didn't even get offered a viable option to get home. The American Airlines customer service desk at DFW was grossly under-staffed. And there were several people who waited in line for four-hours before being helped at that desk. We waited in line for almost 2-hours, until I was able to speak with a customer service agent on the phone (after being on-hold for over an hour). So, once we knew the information about how to get our bag in PDX, and that there weren't any options for flights the next day, we left the line & began searching for another way home. We eventually had to purchase a ticket home on a different airline, in order to get my wife to work on Monday. And we are pursuing a refund of that DFW-PDX leg of the journey. The good news is that the late flight attendant's hair was perfect. And she looked fantastic as she departed the airport & headed back home, while we all hunkered down to sleep in the terminal for the night.

One of the crew members hit me with the car and not even says anything

They need to start flying on time. We lost 2 days of our time because they delayed flight both ways.

As always a terrible experience. AA stole a day from my vacation days planned to be spent with my Family. Response: delays related to weather issues.

Everything about the flight check-in was smooth no line the plane is clean and bathroom

Excellent everywhere but Philly, the most rotten airport in the world.

Check in was not the greatest as had to talk to an agent to clarify things and then he transferred us to another agent who had difficulty processing my credit card as there was a system glitch and not a card error.

I was put into business class. Wow! My flight attendant was great! The food amazing’

The gate at London Gatwick had confusing signs for the different zones and the staff seemed harried because people didn't know when it was their turn to come to the desk. Plus, with there were too many carry-on bag travelers, myself included. The charge scheme for checking bags is frustrating. If you travel light, you want the freedom to leave as soon as you deplane. When you are forced to gate-check your bag simply because the flight is fully booked, you lose whatever time you'd hoped to save because you're still stuck waiting for your bag to come off the conveyor belt.

Not so good with their baggage handling as they damaged one of my check in luggage

All went well on the flight, not happy of course with having to pay for a seat and in hold luggage of £50

We never made it onto this flight due to BA's lackluster organisation.

The air hostess were good, cheerful, but I didn't like the boarding. My son and I initially bought our flight tickets, making sure it included 1 luggage and a carry on. Tickets were purchased for British airlines, but we were merged with American Airlines. At checking in our languages, we were told, we don't have luggage prepaid so we had to pay extra $125 each and almost £60 on our way back. I think that's unfair.

Economy seats are so small and compacted so close together that comfort is negatively affected, especially on long flights. However that is due to aircraft design, not anything the airline can do about it.

Everything you need to know for your flight from London to Phoenix

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