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Pros: We were early

Cons: The food

Pros: Crew was fine.

Cons: Boarding could have been more organized.

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Cons: Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first.

Cons: Boarding zones is confusing. What does boarding zone "basic" mean?

Cons: Refueling took over an hour.

Pros: Movies

Cons: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Pros: Crew was great

Cons: Lots of screaming children. Not much to be done about that.

Pros: The crew were lovely and the seats were ok.

Cons: Not a lot to Improve on to Be fair

Pros: The crew looked after us well

Cons: It was all good

Pros: Crew was generally nice and caring.

Cons: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.

Pros: Courteous and attentive crew from baggage check in thru baggage claim.

Pros: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Cons: Only the other trip by air with Finair

Cons: Could be better, say, like with Singapore Airlines..

Pros: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Cons: I hate paying for water but I seem to do this all over town.

Cons: I didn't like putting two family on different seats far from each other

Pros: Crew was great !!!

Cons: Seating in upper class is uncomfortable and bedding is not fresh.

Pros: Crew was very attentive...food selection was excellent

Cons: Nothing

Pros: It was a great flight!

Cons: nothing, pretty much perfect!

Pros: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!

Cons: USB socket on the entertainment on both flight out and return was broken.

Pros: Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew.

Cons: Boarding staff was rude Bus transport from plane to terminal

Pros: Decent service crew

Cons: Boarding, seating, comfort, media, food and general value..

Pros: The crew was very attentive and willing to assist with everything.

Cons: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Cons: More food choice and more snacks should avialable during flight time Both serving food is very bad

Pros: Boarding was crazy and confusing. Ground crew poor communication and rude

Pros: Food was not available for flight.

Cons: Food

Cons: This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.

Pros: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Cons: Food a bit bland and uninspired

Pros: The crew and service were welcoming, caring and attentive

Cons: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Cons: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Pros: meal

Pros: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!

Cons: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Cons: Very cramped business set with no place for storage. Comfort is good though

Pros: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Cons: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Cons: nothing Everything was good

Pros: crew excellent, food excellent, entertainment good.

Cons: Space between seat rows is barely adequate.

Pros: Food was great, service was also amazing.

Cons: The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable

Pros: Food and entertainment was great.

Cons: N/A

Pros: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Cons: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Cons: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Pros: Row of seats to myself. Free coffee.

Cons: Coffee refill.

Cons: No wifi

Pros: Everything is well organized, crew members were great.

Cons: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Pros: Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!

Cons: The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt

Pros: We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic

Pros: Crew, food, and business class pods were super. In fact Lufthansa itself was great BUT read next...

Cons: ...debarkation at SFO was dismal. The nearest bathroom upon debarking was closed for cleaning. The passport control signs were misleading and confusing (the term "residents" was misused). And there was no one at baggage claim to prevent bags from piling up atop each other on the conveyor. I received a bone bruise trying to get my bag off another one. Avoid SFO as an international destination if you can...horrible airport.

Pros: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!

Cons: Very cramped business set with no place for storage. Comfort is good though

Cons: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Pros: Flight took off on time. Boarding was organized.

Cons: Cabin was cramped. Food quality was so so.

Pros: Crew was generally nice and caring.

Cons: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.

Pros: Very friendly crew. The meals are good, nice variety. Hot food is hot.

Cons: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.

Pros: Nice crew

Cons: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.

Pros: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized

Cons: Checking in bags and printing boarding passes were long unorganized lines of people

Pros: Movies

Cons: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Cons: Broken monitor and seat

Pros: How ferindly they where get on airplane and caring they where the hold time on the flight

Cons: They bathroom up front airplane should be first class and back airplane have there bathrooms