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(Return)
Airports
Origin
London
£418
only
£418
£465
only
£465
£280
only
£280
Manchester
£400
only
£400
Newcastle upon Tyne
£430
only
£430
Destination
Pittsburgh
£280
only
£280
Wed, 22 Nov
LGW
PIT
11h 05m
Sun, 26 Nov
PIT
LGW
10h 15m
£280
Trip: 5 days
Overall 5.8 OK
Based on 914 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.1
Food
4.7
EWR
KEF
Excellent 8.0

straightforward, decently cheap last minute flight.

seats not comfortable, water is not free (that should be illegal)

CDG
KEF
Good 7.6

So inexpensive for the same amount of discomfort as a regular airline. On time, service fine. Then my United connection was an hour late connecting to Phoenix from my WOW on-time flight to LAX, (For which I paid half as much as I did on WOW all the way to Paris. ) I swear the bad reviews are all shills for the full priced airlines.

I lucked out cuz the seat next to me was empty, otherwise I might have had short leg room. I am very short anyway, but this would be bad for tall people.

BOS
KEF
OK 5.0

Having to pay an extra $200 for a normal amount of suitcases. 2 fliers with 1@ carry on and 1@ checked bag. WOW, alright. :( And not even a drink of water.

KEF
BOS
Excellent 8.0

New plane with charging ports. Cheap tickets

Not sure how to feel about waiting 40 mins for another flight. Good for those passengers but what about my plans (and 100 other people on the plane)?

SXF
KEF
Excellent 10.0

The flight attendants are very easy to look at. The food on board is also surprisingly good.

Nothing!

Mon, 20 Nov
LGW
PIT
13h 55m
Mon, 27 Nov
PIT
LGW
14h 00m
£364
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 2 Feb
LHR
PIT
34h 40m
Sun, 4 Feb
PIT
LHR
23h 10m
£418
Trip: 3 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 880 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
SYD
LAX
Excellent 8.0

On time.

.

LOS
LHR
Excellent 10.0

From the check in to the service on board was very good. Staff were polite and respectful.

The food was small. There did not serve bread with the meal

APW
SYD
Good 7.3

Helpful flight attendants

Delay at the airport due to system down where agents had to check in everyone manually

LHR
SFO
Mediocre 2.0

I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!

Refund of the whole flight.

LHR
LAX
Mediocre 3.3

During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again.

Tue, 23 Jan
NCL
PIT
22h 08m
Sat, 3 Feb
PIT
NCL
18h 55m
£430
Trip: 12 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 12776 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SLC
AUS
Excellent 10.0

Perfect flight

HNL
SEA
Excellent 8.0

We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta.

Bad turbulence

YUL
DTW
Excellent 10.0

Same as above.

JAX
ATL
Good 6.3

Friendly crew

Long layover in Atlanta. Terrible terminal setup in LAX . Although we were on two connecting Delta flights, we had to leave the arriving terminal and take a bus to another. The second terminal (Terminal 2) was small, crowded, and had few food options.

MCO
ATL
Excellent 9.6

I was told there was no more room for luggage on the plane. I had to check my luggage in and a lady behind me went with her luggage --- in fact 3 more people slip in.

Sat, 3 Feb
LCY
PIT
17h 38m
Sun, 4 Feb
PIT
LCY
12h 53m
£465
Trip: 2 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1368 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
CDG
Good 6.6

Timing & efficiency. Good food though only a sandwich.

Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight

MUC
AMS
OK 4.3

That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster.

SFO
AMS
Excellent 10.0

Great crew service. Among the best ever.

JRO
DAR
Good 6.3

The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good.

The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle.

AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

Tue, 23 Jan
LCY
PIT
16h 54m
Tue, 6 Mar
PIT
LCY
15h 55m
£524
Trip: 43 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16169 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
VIE
FRA
OK 5.0

Nothing

Plane delayed. Then when on board, pilot apologized due to the very warm cabin as "the auxilariary power unit isn't working." Then long delay because the baggage ground crew messed up and again according to the pilot "we apologize for the ground crew's failure to do their job properly and some baggage wasn't loaded properly." Once we landed we had like 20 minutes to go through security AGAIN and nearly missed the final flight to our Seattle destination. No mention of local time upon landing, no one at gate to direct lots of people rushing for connections.

MUC
EWR
Excellent 10.0

Departure was a bit late but we were informed. Even with that delay arrived on time. Coach seat was okay for me. Movies offered could be better but there was enough for my taste. It was a night flight anyway, so I was asleep most of the time.

TLV
FRA
Good 7.3

the seat was cool, txting home while flying was nice. charging phone is always great

seat was tough, food was not fabulous...

SOF
MUC
Excellent 10.0

Service, friendly crews. Everything.

Simply the best.Thank you.

MUC
YYZ
Good 6.6

One of the restrooms was out of service for most of the flight. The other ran out of toilet paper.

Fri, 2 Feb
LHR
PIT
22h 17m
Mon, 5 Feb
PIT
LHR
19h 20m
£541
Trip: 4 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2673 reviews
Overall
7.6
Boarding
7.6
Comfort
7.5
Crew
8.1
Entertainment
6.9
Food
7.2
LIS
EWR
OK 5.3

Good movie selection. Kind staff.

Attendants did not check on us for about four hours, and it was not a red-eye. So, a snack or drink would have been noce.

CCS
LIS
OK 5.6

Nice crew.

Entertainment. Small spaces.

LIS
MXP
Excellent 8.0

Half an hour late and waiting additional 15 minutes before being able to leave the aircraft

EWR
LIS
OK 5.6

My round trip ticket was purchased and in the confirmation it stated that it included one free checked bag. i also went online to reserve a window seat which cost 12.95. When I got to the airport I was told I had to pay 110 for my one checked bag as well as they had moved me to an aisle seat. Basically scammed me out of 122.95. I have complained with ygthe airline and if it is not resolved I will not be flying with them again.

FAO
LIS
OK 4.0

car rental service SIXT

having to check bags that we didn't on the way to Faro was annoying long line at entry (my husband and I used EU) but they made my mom and sister go in the other longer line this time we had to run for connecting flight and my mother is elderly

Tue, 23 Jan
LHR
PIT
17h 09m
Tue, 6 Mar
PIT
LHR
14h 50m
£547
Trip: 43 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1341 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.5
Food
6.4
MAD
BRU
Mediocre 3.3

The crew was polite

The fight was delayed and cause me to lose my second flight even though they were the same airline and the second plane was still sitting at the airport. It added 6 hours to my journey.

BRU
FLR
OK 4.0

I was not allowed to get on board even though the plane was sitting at the airport still and it was the airlines delay that I made me late.

YYZ
BRU
Good 6.0

Even after meal request few days back, no veg meal available for this long journey

BRU
TLV
Mediocre 2.6

Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight.

FCO
BRU
Mediocre 2.0

3€ coffee, no space, flight overbooked.

Tue, 23 Jan
LGW
PIT
26h 45m
Tue, 6 Mar
PIT
LGW
16h 42m
£567
Trip: 43 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 12392 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
MCO
LGW
OK 4.6

Nonstop flight to London from Orlando

My special meal request was ignored on both my outbound and return flight. The plane was dirty and my seat was worn. The technology on both flights was anequated and in much need of updating.

LIN
LHR
Excellent 9.3

The craft, the crew, the food was excellent

Ackward media control

MAD
LHR
Mediocre 2.0

British Airways rescheduled our flights. The BA website was easy to find out how to claim additional costs incurred from the rescheduled flight.

The flight was rescheduled within 18 hours of departure. We were in Spain on vacation which meant attempting to figure out how to get home with Iberia at the Madrid airport, who helped but was super agitated with us the entire time. When we asked for advice on how to proceed, as this has never happened to us before, they just kept telling us it was British Airways fault and that they had no answers for us. This took about two hours plus an additional hour back at the hotel to cancel our reservations in London and figure out how we were going to get reimbursed for the extra night at the hotel and additional costs. It would've been nice to get all of this information in an email, with the new ticket and instructions on how to claim the extra costs instead of us running around and taking time out of our vacation.

LHR
ARN
OK 4.6

Effective communication from the pilot

Still mind blown that they lost our suitcase.

BWI
LHR
Good 6.3

Entertainment selection was above average, curried chicken dinner was good too!

They lost our suitcase full of outdoor gear (boots, coats, underwear, socks and thermals) days before we head to the inside of the arctic circle on an anniversary trip. Pretty upsetting to say the least

Mon, 12 Feb
LHR
PIT
30h 21m
Wed, 28 Feb
PIT
LHR
17h 45m
£580
Trip: 17 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5256 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
PRG
Excellent 10.0

Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you

ZRH
EWR
Excellent 10.0

on time, good food, pleasant service

ATH
ZRH
Good 6.6

Crew was attentive and friendly

Very disorganized boarding.

ZRH
EWR
OK 5.6

Excellent food.

Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures.

BOS
ZRH
Excellent 8.0

Kindness, courtesy and smiles

nothing in particular

Wed, 31 Jan
LGW
PIT
11h 05m
Fri, 2 Feb
PIT
LGW
10h 15m
£294
Trip: 3 days
Overall 5.8 OK
Based on 914 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.1
Food
4.7
KEF
LGW
Good 7.0

Everything went smoothly enough.

There is no real place for passengers to sit near the gate in Keflavik airport while waiting to board. At least not enough seats to accommodate a huge jet full of people. So this results in giant, awkward lines of people. But once the boarding process started, it went fairly quickly.

BOS
KEF
OK 5.0

Having to pay an extra $200 for a normal amount of suitcases. 2 fliers with 1@ carry on and 1@ checked bag. WOW, alright. :( And not even a drink of water.

BWI
KEF
Good 6.0

Prices. The staff.

No food or water. Paid carry on. No leg room

KEF
LAX
Good 7.6

On time & quite adequate,So inexpensive for the same amount of discomfort as a regular airline. On time, service fine. Then my United connection was an hour late connecting to Phoenix from my WOW on-time flight to LAX, (For which I paid half as much as I did on WOW all the way to Paris. ) I swear the bad reviews are all shills for the full priced airlines.

Long flight - leg room would be bad for tall people.WOW is fine with me.

KEF
SXF
Mediocre 2.0

No one informed us an international flight don't provide snack meal or at least water for free

Fri, 2 Feb
LGW
PIT
11h 05m
Sun, 4 Feb
PIT
LGW
10h 15m
£294
Trip: 3 days
Overall 5.8 OK
Based on 914 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.1
Food
4.7
EWR
KEF
Excellent 8.0

straightforward, decently cheap last minute flight.

seats not comfortable, water is not free (that should be illegal)

CDG
KEF
Good 7.6

So inexpensive for the same amount of discomfort as a regular airline. On time, service fine. Then my United connection was an hour late connecting to Phoenix from my WOW on-time flight to LAX, (For which I paid half as much as I did on WOW all the way to Paris. ) I swear the bad reviews are all shills for the full priced airlines.

I lucked out cuz the seat next to me was empty, otherwise I might have had short leg room. I am very short anyway, but this would be bad for tall people.

KEF
SXF
Mediocre 2.0

No one informed us an international flight don't provide snack meal or at least water for free

KEF
BOS
Excellent 8.0

New plane with charging ports. Cheap tickets

Not sure how to feel about waiting 40 mins for another flight. Good for those passengers but what about my plans (and 100 other people on the plane)?

SXF
KEF
Excellent 10.0

The flight attendants are very easy to look at. The food on board is also surprisingly good.

Nothing!

Fri, 10 Nov
LGW
PIT
11h 05m
Mon, 13 Nov
PIT
LGW
10h 15m
£295
Trip: 4 days
Overall 5.8 OK
Based on 914 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.1
Food
4.7
KEF
SXF
Mediocre 2.0

No one informed us an international flight don't provide snack meal or at least water for free

PIT
KEF
Good 7.0

Extremely polite and professional staff who spoke English perfectly. Very impressive. And the flights were all on time, which was very much appreciated.

Wish we could have had access to movies. Even if we had to pay to watch them. Overseas flights are too long for no in flight entertainment.

KEF
LAX
Good 7.6

On time & quite adequate,So inexpensive for the same amount of discomfort as a regular airline. On time, service fine. Then my United connection was an hour late connecting to Phoenix from my WOW on-time flight to LAX, (For which I paid half as much as I did on WOW all the way to Paris. ) I swear the bad reviews are all shills for the full priced airlines.

Long flight - leg room would be bad for tall people.WOW is fine with me.

CDG
KEF
Good 7.6

So inexpensive for the same amount of discomfort as a regular airline. On time, service fine. Then my United connection was an hour late connecting to Phoenix from my WOW on-time flight to LAX, (For which I paid half as much as I did on WOW all the way to Paris. ) I swear the bad reviews are all shills for the full priced airlines.

I lucked out cuz the seat next to me was empty, otherwise I might have had short leg room. I am very short anyway, but this would be bad for tall people.

SXF
KEF
Excellent 10.0

The flight attendants are very easy to look at. The food on board is also surprisingly good.

Nothing!

Wed, 31 Jan
LGW
PIT
11h 05m
Tue, 6 Feb
PIT
LGW
13h 40m
£399
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 20 Nov
LGW
PIT
11h 05m
Sun, 26 Nov
PIT
LGW
10h 15m
£308
Trip: 7 days
Overall 5.8 OK
Based on 914 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.1
Food
4.7
BOS
KEF
OK 5.0

Having to pay an extra $200 for a normal amount of suitcases. 2 fliers with 1@ carry on and 1@ checked bag. WOW, alright. :( And not even a drink of water.

KEF
LAX
Good 7.6

On time & quite adequate,So inexpensive for the same amount of discomfort as a regular airline. On time, service fine. Then my United connection was an hour late connecting to Phoenix from my WOW on-time flight to LAX, (For which I paid half as much as I did on WOW all the way to Paris. ) I swear the bad reviews are all shills for the full priced airlines.

Long flight - leg room would be bad for tall people.WOW is fine with me.

BWI
KEF
Good 6.0

Prices. The staff.

No food or water. Paid carry on. No leg room

KEF
LGW
Good 7.0

Everything went smoothly enough.

There is no real place for passengers to sit near the gate in Keflavik airport while waiting to board. At least not enough seats to accommodate a huge jet full of people. So this results in giant, awkward lines of people. But once the boarding process started, it went fairly quickly.

SFO
KEF
Mediocre 2.0

Cancelled my flight lost out on thousands

Wed, 1 Nov
MAN
PIT
14h 15m
Wed, 29 Nov
PIT
MAN
15h 00m
£400
Trip: 29 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 9 Feb
LHR
PIT
30h 58m
Sun, 11 Feb
PIT
LHR
28h 40m
£455
Trip: 3 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 880 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
SYD
LAX
Excellent 8.0

On time.

.

LHR
SFO
Excellent 10.0

Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight.

LHR
LAX
Excellent 10.0

Virgin atlantic is the best airline with Dreamliner

Nothing

SFO
LHR
Excellent 8.3

Good entertainment, food and in-flight crew

Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral.

LHR
SFO
Mediocre 2.0

I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!

Refund of the whole flight.

Sat, 3 Feb
LHR
PIT
17h 21m
Sun, 4 Feb
PIT
LHR
10h 35m
£470
Trip: 2 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1368 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

SFO
AMS
Excellent 10.0

Great crew service. Among the best ever.

AMS
CDG
Good 6.6

Timing & efficiency. Good food though only a sandwich.

Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight

VIE
AMS
Mediocre 2.6

Arriving more or less on time

Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role

AMS
MAN
Good 6.4

The crew were pleasant

Mon, 6 Nov
LGW
PIT
13h 55m
Sun, 12 Nov
PIT
LGW
19h 45m
£418
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 10 Feb
LHR
PIT
17h 21m
Sun, 11 Feb
PIT
LHR
17h 15m
£490
Trip: 2 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1368 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

JRO
DAR
Good 6.3

The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good.

The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle.

VIE
AMS
Mediocre 2.6

Arriving more or less on time

Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role

AMS
MAN
Good 6.4

The crew were pleasant

DAR
AMS
Good 6.0

The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant.

The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food.

*
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