It was all good. Lovely attention by the crew. I lost my glasses but they did everything and eventually found them. They clean the toilets regularly which is a big plus for me.
Limited food options. I dont like chicken or even fish but that’s the only option. Sad to say not impress
Really great service throughout and the food was really nice. I can highly recommend thank you very much.
Best service airline. The cabin crew is attentive and friendly. Inflight entertainment system is good
Service excellent would chose Singapore airlines as my first choice
Crews are not allowed to perform any service whenever the captain deems there’s a chance of turbulence. Even if it is perfectly smooth air.
They ran out of food for breakfast They did not offer tea or coffee The staff appeared very inexperienced The cabin was very cold, even with a blanket
Perfect experience from boarding through to leaving the flight, comfortable and personalised service from all staff, highly recommended
The male traveller seated in the row in front diagonally opposite my husbands seat across the aisle as soon as the seatbelt sign went off moved across the aisle into the seat in front of my husband for the entire journey from London to Singapore he had his seat reclined and pushed back and the seat touching my husbands knees for the entire journey from London to Singapore. very uncomfortable for my husband.
More Baggage limit Alternative of virtual check in at airport , prefer personal touch with “real person”check in counter for baggage drop
I thought I already provided this feedback. 12 hours with no wifi is unacceptable. Lay flat is nice but a bit cramped.
The aircraft was little tired but the food and service was outstanding
The flight boarded and departed pretty much on time as it’s just a one hour flight there is no food or entertainment so I marked that at the neutral but they do offer water and I’m sure if you needed some food you could bring your own onboard. This was our third internal flight with Vietnam Airways and I recommend them.
Lovely staff, comfortable seats. Transit time was short but they had great processes in place to get us on the plane.
2 hours delay, time changes started already 2 days before the flight
Ensure there is a choice of food for all customers and also enough food
An excellent airline; polite and courteous cabin crew, excellent meal and drink service. Highly recommended.
No space in between the seats as per them the average height of human is 5’3” and weight as 55, so seats are designed as per the same. Also, the aircraft was dirty and full of insects
Flight was good but they cancelled return direct flight so they provide us connecting flight through hanoi
The most attentive crew and although we were a little late leaving ( missing passenger) flight experience more than compensated . Best flight attendants I have flown with in 50 years !!
I was in the premier economy and enjoyed the room and the comfort. Although I will say that it would take a real expert to make the location of the place to plug in headsets and chargers more difficult. With all of the room available it makes no sense to bury those connections and to make it so difficult to use them. The couple in front of me needed to use the cell phone light in order to see where to plug in a charger. The seats are comfortable and the food was good.
Excellent flight. The crew was exceptionally attentive and organized. Attention to details is unmatched.
Loved the courtesy and punctuality. Very professional and most importantly on time.
My layover in Vienna was supposed to be 35 minutes but because my flight was canceled I had to wait in the airport for an additional 8 hours.
They had me unpack a handbag 2 lbs overweight into another handbag 8 lbs underweight for a Bible.
Austrian Airlines help and service was fine, but Kayak misled us into believing we had purchased a Business Class ticket. In fact, the tickets were only upgraded Coach Class tickets with luggage restrictions that belonged to the Coach Class. Very disappointed! Paid over $$$$ 9K for the two tickets. Very disappointing!
I love this airline.God bless CAO and the whole staff of this company
It was on time. Snacks could have been provided for free.
From all the segments I flew it was the only one I did not get the option to choose ni seat, I did not get the quality of seat I had paid for. Crew was nice, airplane was clean, but no food, only water and a small courtesy chocolate. Everything else you had to pay for.
Very bad experience with them and they canceled my flight three hours ahead and they just don’t care
The flight was canceled and I was directed to Air France two days later than my plan departure day. This involve getting two more days of hotel and also not being able to get a boarding pass until I got to the Istanbul Air France boarding desk. It has been a troubling time.
I didn’t take that flight. My original flight was cancelled from Los Angeles. They rebooked me following day through Montreal My flight was LAX to YUL and YUL GVA
It makes no sense for several types of drinks to already be out of stock in the middle of the flight.
Pleasant and friendly staff. Comfortable aircraft. Speedy boarding. Took off on time. Arrived earlier than scheduled. Overall very enjoyable flight.
I have a walker I need it to get from the plane to customs and baggage claim. It had a huge orange tag on it saying it should be given to me as I got off the plane. It was not and the flight staff didn’t know where it was—both on my flight to London and on the return. In It was very frustrating
They forced me to check my wheel bag because there was a full flight. This was very frustrating. I went out of my way when planning my trip to not have to check any bags. Usually, they ask people if they are willing to check a bag they do not force people. This felt like bad planning on the part of the airline.
Had a plane! Have a plan! Have my luggage! 10 hours of travel turned into 50 hours. Good Lord!
Those seats were very comfortable. Nice leg room and food was great 👍
because the previous flight operated by BA was delayed, when arrived to the gate, I was surprised that I was taken out of this flight and they rebook me but with a different seat
We arrived at 430a for our flight. We only had carry on so we were sent to security. The BA person was tagging all carryon in case a shortage of bin space. We were on the plane like 20th and told we had to check carryon because it had a tag. Unexpected and unnecessary
