Sat at rear of aircraft and was very cold. As a frequent flyer for many years, this is was the coldest I have ever been. Other passengers and some crew were complaining how cold it was. Sitting near the doors always risks being colder, just the way the aircraft works - but this was exceptional, bring a good jumper. Everything else was pretty standard easyJet - good value low cost carrier.
The best budget airline in Europe. Flight was on time, crew friendly and worked hard during flight and were able to meet our needs. Only downside (not the airline's fault), there were no rear steps.
It was transportation nothing more. I will give a positive rating over Ryanair. We missed our Ryanair flight the night before and received rude and unconcerned treatment from the Ryanair customer service. It was late. We were very tired and stressed after doing our best to get to the airport. The so called customer service ladies were completely unconcerned from the start. Aside from that, the flight to London seemed to be their opportunity for advertising. No time to relax as attendants were constantly in the aisle selling. I will never fly Ryanair again!!
Boarding and disembarking were smooth. Not offering free water was cheap ... I've never encountered that before on a flight.
The plane was postponed for over 2.5 hours, which meant that all four of us missed the check in time for our ongoing trip to Melbourne. We had to buy new tickets for 4 people as we had to forfeit the ones we had. The cost was really unfair. i understand that it was snowing during the first leg of the plane for that morning. Surely the cost could have been shared by the airline and not all by us. I could have bought insurance - but you can see how much I travel. I will need to chose more trustworthy airlines.
The true is that travel from London to Faro on 11/12/2025 by BA was cancelled, so I did not go to Faro, so i did not board easy flight. The mediocre qualification to you was because even when i bought an insurance, i could not change date neither obtain reimbursement. It could be ideal if you do something in order for me not to lose the purchase Thank you
Queuing for quite a while despite using the "speedy boarding".
The food and so are to expensive and old . Crew whas not very friendly . Apparently some other passenger can just Push through the waiting people to board while almost punching me and a father with a child down the stairs. Its always something with easy jet . The seats of row 26 where lose . And for a guy of my size there is absolutely no leg room at all .
Nice to fly out of Orly smaller easier to navigate airport. Being able to receive boarding pass well in advance of trip was comforting to know all travel was in order.
Liked. The check-in was pretty quick as they had 5 desks working.
Limited entertainment. Music - very limited variety of music. Suggest more options in Hindi, Telugu, English for flights leaving from Hyderabad.
Good service, food and comfort in World Traveller Plus. Entertainment was poor - no wifi on the way out and barely working on the way back. Not a great choice of entertainment on the seat back tv.
Food was good. For a long haul flight, there was “0” zero entertainment! What a disappointment. I do try to avoid BA. Next time its Emirates via Dubai to Cairo.
The internet was working on both sectors of the flight so hard to take the flight if you are on business.
Delays on take off, delays at gate on landing, lugging lost to the ether. power on seats not working, couldn't work due to that and no WiFi. The crew was great and boarding was orderly if confused and rushed.
Mumbai airport is a nightmare! Especially going from domestic to international terminal (2). I almost missed my flight. Then i could not check in because I purchased on kayak to British airways and my first flight was an indigo (non partner). So they called me when I was at the security outside the terminal and told me I had a middle seat, not what I paid for! After talking to the desk agent, they could not help but it finally worked out. A bit stressful for no reason. Probably never buy from kayak again this type pf complicated tickets (multi cities).
They had us seating down for one hour just waiting on the plane
Flying with BA is always a good experience—even in economy class. It is better if in business and first class. Timely, breeze through security and timely connections
Easy, straightforward boarding process. Flight attendant was lovely and attentive, food was delicious - especially dinner, I had the roasted chicken in a mushroom sauce with potatoes - and entertainment selection was top notch. I would fly with BA again.
We waited at BOS at the gate for an hour and couldn’t get a drink or anything. Once in the air the service, food and ride was excellent.
Far easier than I expected it to be. Checked in online & had our boarding passes emailed through. Straight through security & boarded on time. No issues.
Shocking. Faults with the plane in both directions which caused delays with no compensation
Very efficient boarding. Plane lready for take ooff10 minutes before time.
Great crew. Seats do not recline :( but it is budget so i should have known. Otherwise comfy leather chair. Slight slim chair but again budget so expected. No entertainment do makes journey boring. Recommend packing plenty of snacks and games or download plenty of films and music in your device. Staff excellent. Clean flight. On time.
Both of my flights had issues with their time slot with air traffic control, so they left over an hour late and the flight back to London was delayed by over an hour. Please provide more clarity about baggage requirements on booking sites, your website and within the app. I had to pay for extra bags at the airport when departing London, because they didn’t specify that your carry on bag can only be a backpack and not a trolley, my trolley bag fit the size requirements of the backpack but still I was made to pay
The crew at Check-in was very helpful. It’s was appreciate.
It’s a budget airline. You get what you pay for. They insisted on getting us out of the gate and into our slot on time. They got us to the destination safely. Aircraft was clean and well maintained. What more could we want
Half an hour delay. Squeezed into a small Departure Lounge with very few seats. Noisy flight with screaming unruly kids. Loud IPads and Phones. Heaven!
Were delayed in the airport for 5 hours with no explanation. Flight kept getting delayed by an hour at a time and wizz air staff were no where to be found
The flight was delayed 5 hours and I'm and invalid,I wan a refund for this
