Find Cheap Flights from Massachusetts to United Kingdom

Pros: The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable.

Cons: Boardingvwas delayed so we left a good 50 minute late. Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left.

Cons:

Pros: Crew was great

Cons: So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic.

Pros: Nearly all Flights on time

Pros: Amazing crew and great comfort

Cons: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.

Cons: Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled"

Pros: Food was ok

Cons: AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only

Pros: Crew was amazing. Good food. Comfortable seats

Cons: Music options along with the movies

Cons: Never sent boarding pass nor options to purcahse bags. Had to pay $100 baggage fee at the counter.

Pros: Easy flight, on time, polite and informative crew

Cons: It was pretty standard— very functional, which is what we expected

Pros: Crew was nice and the seats were fine. It was a short flight so I didn’t expect any more than the basics. I do find it strange to have to pay for little snacks or a can of soda.

Cons: Free snack/soda

Cons: We just hoped that we were given an advanced explanation on the Luggae Allowance we were allowed based on our ticket as coordinated by Kiwi.com

Pros: Crew was very attentive...food selection was excellent

Cons: Nothing

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.

Cons: Seat was shockingly small, even for economy class. TV was poor quality.

Pros: Crew is well trained and efficient. Lounge food and service are excellent.

Cons: Podlike seating in business class. Someone thought the zigzag a way of ensuring privacy. In fact you can't talk to your travel companion nor look out a window. Seats are either up or down and only a crew member can operate them.

Pros: Food

Cons: Organization

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Pros: Crew was nice. No water or basic beverage service

Cons: Water or basic beverage service

Cons: The entertainment system broke down and the flight attendants seemed sassy

Pros: New plane, friendly crew.

Cons: Departure time

Cons: Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

Cons: We weren't alerted there was a chance of delays. Over two hours late.

Pros: Good service great aircraft

Cons: Takes along time to get off airplane with everyone getting their bags from the overhead bins

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Cons: 7.5 hours flight..not even a complimentary snack is offered!!

Pros: It's just so nice on a long flight to not be jammed in like sardines!

Cons: Missing our original connection because Icelandair had to extract fuel, and having to wait an extra 4 hours meant we had a stressful leg to Chicago. The bus we booked had its last trip only 10 minutes after we landed and we just made it - not without some worry.

Pros: Getting off the plane but even that wasn’t fast enough

Cons: Extra legroom seats are no different than normal seats. No meals served - everything is cash only except drinks. Flight attendants were rude. Bathroom was leaking - the sink and toilet weren’t working and when I told the attendant she walked in flushed the toilet and walked out w/out addressing issu

Pros: The crew

Cons: Food on bord

Pros: Front and rear boarding is nice, makes the process go a little bit faster

Cons: Seems stingy not to offer any free drinks on a flight, not even water. I'm glad the major US airlines have not started doing that. Checked bag fees are based on weight which is fair in a way, but annoying that I have to pack a travel scale and weigh it the night before to avoid being overcharged.

Pros: Entertainment was fantastic!

Cons: The first plane was absolutely filthy. I paid for Wifi and when connection was spotty put my laptop down still with half of the data I purchased unused, but then it wouldn't let me back on later. Food was awful. On the first flight they skipped me for drink service entirely.

Pros: Quick boarding, kind crew

Cons: All food and drinks for a cost. I had to run to make it to my gate which was quite a distance and a shuttle ride away.

Cons: They didn't offer any beverages at all for a 10 hour flight! Not even water.

Pros: comfortable seat cushions

Cons: USB outlets did not work. no outlets to plug in my laptop. no free water or coffee or juice on a 9+ hours transcontinental flight??!!! outrageous!! not many choices for food. need a better menu more legroom needed. crew was not pleasant or friendly movie selection too limited

Pros: Not much

Cons: The flight could have been flown by the airline awe booked not by another airline from another country

Cons: Never sent boarding pass nor options to purcahse bags. Had to pay $100 baggage fee at the counter.

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Pros: Yes

Cons: Everything was good

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized

Cons: Checking in bags and printing boarding passes were long unorganized lines of people

Cons: Very small leg room

Pros: Courteous flight attendants; good cockpit crew

Cons: Delays kept getting longer. On the plane for three hours before takeoff. Seat very uncomfortable -- reclining function didn't work, and no extra space -- and had paid extra for a "comfort" seat.

Pros: The food was good. The lane was comfortable

Cons: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.

Pros: Great crew

Cons: Old entertainment system

Pros: Airline accommodated the delay with free room and meal voucher.

Cons: Flight was delayed 24 hours. Text message was sent on route that the flight was on time. Mechanical problems.

Pros: This flight was easy and well run - the seats were comfortable and service good. The flight was timely.

Cons: The seats just made the grade of comfortable. Flight was packed - good for Iberian bad for passengers.

Pros: Ticket price

Cons: It's third time British airways lost our baggage. Come on BA, you can do better than this!

Cons: No movie on a long flight?

Cons: Be careful when booking as without paying extra for a food package (which I didn't know about through any communication with Kayak or Norwegian airlines) you won't even get water. The crew didn't even make eye contact to those of us without the food package.

Cons: They couldn't check my luggage all the way to Tallinn. Ot was a real nuisance picking it up, waiting two hours for Air Baltic to open so I could check in and through security again. Not pleasant! Also I booked with Norwegian, but we flew in a less comfortable plane.

Pros: Crew was nice and the seats were fine. It was a short flight so I didn’t expect any more than the basics. I do find it strange to have to pay for little snacks or a can of soda.

Cons: Free snack/soda

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Pros: Newer plane, crew was amazing, seats were adjustable

Pros: Food was good .

Cons: Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class

Pros: Nothing

Cons: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA

Pros: The entertainment was good

Cons: The food on the 2nd flight was bad

Pros: I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line.

Cons: It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined.

Pros: 6 hours, no audio port to listen to movies or music or news, poor food “Mechanical” steward service

Pros: Great crew

Cons: Old entertainment system

Pros: Flew BA to India. The flight was really nice. Crew was very helpful and friendly. Food was quite good. Solid selection of entertainment. All in all, one of the best trips to India.

Cons: The only negative was that the plane was an older plane. Thus, some of the features found in newer planes were lacking. For example, the video screens were lower resolution than other flights. These were all minor issues that really didn’t impact the overall experience.

Pros: The crew was very polite and nice.

Cons: I have never seen seats with such little leg room.

Pros: Crew great, seat comfortable (Hi Fly)

Cons: My wife and I had a long gap between hydrating and wished the crew could have offered beverage service more often.

Pros: Nothing... terrible experience. I’m 6’.3” tall absolutely no legroom. I verything was for sale during the 9 hours flight. Not even some free water. The cabin crew members were unfriendly.... nasty!

Cons: This airline need to go out of business ASAP.... very poor customer service.

Pros: There was a long delay that cause me to miss my Transfer. Staff was not really helpful.

Cons: Staff could improve their service.

Pros: It was good

Pros: Liked the time of the flight.

Cons: It left late.

Pros: Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking

Pros: I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!

Cons: Email updates before flight! Not a single email sent!!

Pros: vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though.

Pros: Did not even fly

Cons: Our flight was cancelled due to weather. This happens. But it was the worst customer service experience I have ever had. I spoke with four people at British Airways and five people at the booking agent. Nobody wwpuld verify anything. British Air even said at one point “you are not a customer because you booked through an agent”. That gentleman would not even transfer me to a supervisor for help. He told me “they didn’t exist”. I will never attempt to fly them again.

Pros: It was a comfortable flight and plane.

Cons: It was a tad cold but most planes are.

Pros: Airline accommodated the delay with free room and meal voucher.

Cons: Flight was delayed 24 hours. Text message was sent on route that the flight was on time. Mechanical problems.

Pros: Crew and staff were very nice.

Cons: Flight was overbooked even though we booked the flight 2 months ahead of time