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Massachusetts to United Kingdom flight information

Flights arrive in United Kingdom
Flights depart from Massachusetts
Flight price £227
Airlines Lufthansa, SWISS, Norwegian Air UK, Virgin Atlantic, British Airways, Delta, KLM, Icelandair, Aer Lingus

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Book cheap flights from Massachusetts to United Kingdom (return)

Airports
Origin
Boston
£227
only
£227
Destination
London
£227
only
£227
£302
only
£302
£255
only
£255
Glasgow
£397
only
£397
Fri, 8 Nov
BOS
Boston Logan Intl
LHR
London Heathrow
19h 35m
Sun, 10 Nov
LHR
London Heathrow
BOS
Boston Logan Intl
24h 30m
£227
Trip: 3 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 26,738 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.6
FRA
IAD
Excellent 10.0

Pros: Seat, entertainment, food, plane

Cons: Crew attitude

FRA
MIA
Okay 4.6

Pros: The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable.

Cons: Boardingvwas delayed so we left a good 50 minute late. Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left.

NAP
FRA
Excellent 10.0

Cons:

KRK
FRA
Okay 5.6

Pros: Crew was great

Cons: So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic.

DUB
FRA
Excellent 10.0

Pros: Nearly all Flights on time

Fri, 6 Dec
BOS
Boston Logan Intl
LHR
London Heathrow
13h 30m
Sun, 8 Dec
LHR
London Heathrow
BOS
Boston Logan Intl
16h 41m
£233
Trip: 3 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 8,628 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
7.9
GVA
JFK
Excellent 8.0

Cons: Need more leg room. Cramped for 8 hours is not a good thing

ZRH
BOS
Excellent 8.3

Pros: Amazing crew and great comfort

Cons: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.

ATH
ZRH
Excellent 8.0

Cons: Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled"

ZRH
DEL
Okay 5.0

Pros: Food was ok

Cons: AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only

CDG
ZRH
Excellent 9.3

Pros: Crew was amazing. Good food. Comfortable seats

Cons: Music options along with the movies

Sat, 9 Nov
BOS
Boston Logan Intl
LGW
London Gatwick
6h 20m
Tue, 12 Nov
LGW
London Gatwick
BOS
Boston Logan Intl
7h 30m
£255
Trip: 4 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 8 reviews
Boarding
6.4
Comfort
6.2
Crew
6.7
Entertainment
6.3
Food
5.3
SFO
LGW
Okay 4.3

Pros: One very nice crew member and one who refused to fill my very small bottle with water since I did not want to use plastic for ethical reasons. If I wanted water I was forced to go against my principles.

Cons: Beverage service after takeoff and before landing. I couldnt believe they didn’t even serve drinks. Larger seats. Thanks.

SFO
LGW
Okay 5.2

Cons: Never sent boarding pass nor options to purcahse bags. Had to pay $100 baggage fee at the counter.

SFO
LGW
Good 7.2

Pros: Easy flight, on time, polite and informative crew

Cons: It was pretty standard— very functional, which is what we expected

BOS
LGW
Good 6.0

Pros: Crew was nice and the seats were fine. It was a short flight so I didn’t expect any more than the basics. I do find it strange to have to pay for little snacks or a can of soda.

Cons: Free snack/soda

LAX
LGW
Excellent 10.0

Cons: We just hoped that we were given an advanced explanation on the Luggae Allowance we were allowed based on our ticket as coordinated by Kiwi.com

Mon, 11 Nov
BOS
Boston Logan Intl
LHR
London Heathrow
6h 40m
Fri, 22 Nov
LHR
London Heathrow
BOS
Boston Logan Intl
7h 30m
£265
Trip: 12 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 34 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
ATL
Good 6.3

Cons: My tv screen could not show the movies

MAN
LAX
Excellent 10.0

Pros: Crew was very attentive...food selection was excellent

Cons: Nothing

LHR
SEA
Excellent 8.6

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

BOS
LHR
Okay 5.0

Pros: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.

Cons: Seat was shockingly small, even for economy class. TV was poor quality.

BOS
LHR
Good 7.0

Pros: Crew is well trained and efficient. Lounge food and service are excellent.

Cons: Podlike seating in business class. Someone thought the zigzag a way of ensuring privacy. In fact you can't talk to your travel companion nor look out a window. Seats are either up or down and only a crew member can operate them.

Tue, 22 Oct
BOS
Boston Logan Intl
LGW
London Gatwick
11h 50m
Sun, 17 Nov
LGW
London Gatwick
BOS
Boston Logan Intl
12h 31m
£269
Trip: 27 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 21,955 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
FRA
Excellent 10.0

Pros: Speed boarding and organized overall. Nice crew.

SAN
LHR
Good 6.3

Pros: Food

Cons: Organization

DBV
LGW
Excellent 8.0

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!

LHR
BUD
Good 7.0

Pros: Crew was nice. No water or basic beverage service

Cons: Water or basic beverage service

LHR
ORD
Okay 4.0

Cons: The entertainment system broke down and the flight attendants seemed sassy

Sun, 1 Dec
BOS
Boston Logan Intl
LHR
London Heathrow
6h 15m
Sun, 8 Dec
LHR
London Heathrow
BOS
Boston Logan Intl
15h 15m
£272
Trip: 8 days
9.1ExcellentShow reviews
Overall 9.1 Excellent
Based on 15 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
SEA
ATL
Okay 4.6

Pros: Confort for a supposed 5 hours flights was ok. Entertainment system worked good

Cons: The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers.

RDM
SLC
Excellent 10.0

Pros: New plane, friendly crew.

Cons: Departure time

BOS
LHR
Good 7.0

Cons: Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

SEA
SFO
Mediocre 2.0

Cons: We weren't alerted there was a chance of delays. Over two hours late.

MSP
YVR
Excellent 9.2

Pros: Good service great aircraft

Cons: Takes along time to get off airplane with everyone getting their bags from the overhead bins

Thu, 6 Feb
BOS
Boston Logan Intl
LHR
London Heathrow
6h 38m
Thu, 13 Feb
LHR
London Heathrow
BOS
Boston Logan Intl
10h 57m
£272
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,398 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
CDG
AMS
Good 6.8

Pros: Crew was nice and pleasant

Cons: Flight very late

SJO
PTY
Good 7.6

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

AMS
IAD
Excellent 8.6

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

ARN
AMS
Okay 4.4

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

LAX
AMS
Excellent 8.3

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Tue, 15 Oct
BOS
Boston Logan Intl
GLA
Glasgow Intl
8h 45m
Thu, 31 Oct
GLA
Glasgow Intl
BOS
Boston Logan Intl
10h 35m
£397
Trip: 17 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 9,125 reviews
Overall
7.5
Boarding
7.2
Comfort
7.3
Crew
8.1
Entertainment
7.6
Food
6.2
GVA
KEF
Okay 4.3

Cons: iceland air was disappointing. i paid for extra leg room in the front of the plane and as i was boarding i got a new seat assignment: last row. very much not cool at all. i likely will not fly this airline again.

KEF
SEA
Good 6.6

Cons: 7.5 hours flight..not even a complimentary snack is offered!!

GLA
KEF
Excellent 10.0

Pros: It's just so nice on a long flight to not be jammed in like sardines!

Cons: Missing our original connection because Icelandair had to extract fuel, and having to wait an extra 4 hours meant we had a stressful leg to Chicago. The bus we booked had its last trip only 10 minutes after we landed and we just made it - not without some worry.

ARN
KEF
Mediocre 2.4

Pros: Getting off the plane but even that wasn’t fast enough

Cons: Extra legroom seats are no different than normal seats. No meals served - everything is cash only except drinks. Flight attendants were rude. Bathroom was leaking - the sink and toilet weren’t working and when I told the attendant she walked in flushed the toilet and walked out w/out addressing issu

ZRH
KEF
Good 7.3

Pros: The crew

Cons: Food on bord

Sat, 14 Mar
BOS
Boston Logan Intl
LCY
London City
10h 00m
Sat, 21 Mar
LCY
London City
BOS
Boston Logan Intl
12h 00m
£449
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,890 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.1
Food
6.9
EWR
DUB
Excellent 10.0

Pros: Crew was great!

DUB
GVA
Good 6.5

Pros: Front and rear boarding is nice, makes the process go a little bit faster

Cons: Seems stingy not to offer any free drinks on a flight, not even water. I'm glad the major US airlines have not started doing that. Checked bag fees are based on weight which is fair in a way, but annoying that I have to pack a travel scale and weigh it the night before to avoid being overcharged.

LAX
DUB
Excellent 10.0

Pros: Entertainment was fantastic!

AMS
DUB
Okay 4.0

Cons: The first plane was absolutely filthy. I paid for Wifi and when connection was spotty put my laptop down still with half of the data I purchased unused, but then it wouldn't let me back on later. Food was awful. On the first flight they skipped me for drink service entirely.

DUB
CDG
Good 6.0

Pros: Quick boarding, kind crew

Cons: All food and drinks for a cost. I had to run to make it to my gate which was quite a distance and a shuttle ride away.

Sat, 14 Mar
BOS
Boston Logan Intl
LGW
London Gatwick
6h 20m
Sat, 21 Mar
LGW
London Gatwick
BOS
Boston Logan Intl
7h 30m
£255
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 8 reviews
Boarding
6.4
Comfort
6.2
Crew
6.7
Entertainment
6.3
Food
5.3
LAX
LGW
Okay 5.6

Cons: I don't like the fact that they nickle and dime you for food and different comforts

LAX
LGW
Okay 4.0

Cons: They didn't offer any beverages at all for a 10 hour flight! Not even water.

SEA
LGW
Okay 4.0

Pros: comfortable seat cushions

Cons: USB outlets did not work. no outlets to plug in my laptop. no free water or coffee or juice on a 9+ hours transcontinental flight??!!! outrageous!! not many choices for food. need a better menu more legroom needed. crew was not pleasant or friendly movie selection too limited

MIA
LGW
Mediocre 3.0

Pros: Not much

Cons: The flight could have been flown by the airline awe booked not by another airline from another country

SFO
LGW
Okay 5.2

Cons: Never sent boarding pass nor options to purcahse bags. Had to pay $100 baggage fee at the counter.

Wed, 4 Mar
BOS
Boston Logan Intl
LHR
London Heathrow
6h 40m
Thu, 12 Mar
LHR
London Heathrow
BOS
Boston Logan Intl
10h 54m
£272
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,398 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
ABZ
Good 6.0

Pros: very nice crew

Cons: my bagfage was lost

VIE
AMS
Excellent 8.0

Pros: Customer care was super supportive

Cons: Inflight sandwiches

AMS
JFK
Excellent 10.0

Pros: Yes

Cons: Everything was good

DUB
AMS
Good 6.4

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

DAR
AMS
Excellent 10.0

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Fri, 13 Mar
BOS
Boston Logan Intl
LHR
London Heathrow
6h 15m
Sun, 22 Mar
LHR
London Heathrow
BOS
Boston Logan Intl
7h 50m
£280
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 34 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LGW
MCO
Excellent 8.3

Pros: The crew were all excellent

Cons: Dinner choice was poor. Starter was just a few salad leaves.

LHR
LAS
Excellent 9.3

Pros: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized

Cons: Checking in bags and printing boarding passes were long unorganized lines of people

BOS
LHR
Excellent 8.0

Cons: Very small leg room

BOS
LHR
Okay 5.3

Pros: Courteous flight attendants; good cockpit crew

Cons: Delays kept getting longer. On the plane for three hours before takeoff. Seat very uncomfortable -- reclining function didn't work, and no extra space -- and had paid extra for a "comfort" seat.

MAN
ATL
Excellent 8.0

Pros: The food was good. The lane was comfortable

Cons: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.

Thu, 7 Nov
BOS
Boston Logan Intl
LHR
London Heathrow
6h 30m
Tue, 12 Nov
LHR
London Heathrow
BOS
Boston Logan Intl
7h 45m
£280
Trip: 6 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 300 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
BOS
LHR
Excellent 10.0

Pros: Clean plane and excellent flight overall. The food was very good and the cabin crew were very nice.

BOS
LHR
Good 7.6

Pros: Great crew

Cons: Old entertainment system

BOS
LHR
Good 6.0

Pros: Airline accommodated the delay with free room and meal voucher.

Cons: Flight was delayed 24 hours. Text message was sent on route that the flight was on time. Mechanical problems.

BOS
LHR
Excellent 8.0

Pros: This flight was easy and well run - the seats were comfortable and service good. The flight was timely.

Cons: The seats just made the grade of comfortable. Flight was packed - good for Iberian bad for passengers.

BOS
LHR
Mediocre 2.0

Pros: Ticket price

Cons: It's third time British airways lost our baggage. Come on BA, you can do better than this!

Thu, 16 Jan
BOS
Boston Logan Intl
LGW
London Gatwick
6h 20m
Sun, 19 Jan
LGW
London Gatwick
BOS
Boston Logan Intl
7h 30m
£259
Trip: 4 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 8 reviews
Boarding
6.4
Comfort
6.2
Crew
6.7
Entertainment
6.3
Food
5.3
ORD
LGW
Okay 5.2

Pros: Zero frills. Not a glass of water, a set of head phones or glance of the staff unless you paid for it. You get what you pay for and nothing came without a cost

Cons: More leg room would have been nice. Maybe one complimentary drink for over a 7 hour flight. Don’t forget to fill up your water bottle

DEN
LGW
Good 6.8

Cons: No movie on a long flight?

MCO
LGW
Good 6.0

Cons: Be careful when booking as without paying extra for a food package (which I didn't know about through any communication with Kayak or Norwegian airlines) you won't even get water. The crew didn't even make eye contact to those of us without the food package.

DEN
LGW
Okay 4.0

Cons: They couldn't check my luggage all the way to Tallinn. Ot was a real nuisance picking it up, waiting two hours for Air Baltic to open so I could check in and through security again. Not pleasant! Also I booked with Norwegian, but we flew in a less comfortable plane.

BOS
LGW
Good 6.0

Pros: Crew was nice and the seats were fine. It was a short flight so I didn’t expect any more than the basics. I do find it strange to have to pay for little snacks or a can of soda.

Cons: Free snack/soda

Fri, 6 Mar
BOS
Boston Logan Intl
LHR
London Heathrow
6h 40m
Fri, 13 Mar
LHR
London Heathrow
BOS
Boston Logan Intl
15h 15m
£272
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,398 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
ATH
AMS
Okay 5.3

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

LIS
AMS
Good 6.4

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

MAN
AMS
Okay 5.6

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

ARN
AMS
Okay 4.4

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

KBP
AMS
Excellent 10.0

Pros: Newer plane, crew was amazing, seats were adjustable

Mon, 11 Nov
BOS
Boston Logan Intl
LCY
London City
13h 50m
Fri, 22 Nov
LCY
London City
BOS
Boston Logan Intl
11h 35m
£302
Trip: 12 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 8,628 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
7.9
ORD
ZRH
Excellent 9.0

Pros: Service was excellent

Cons: Carry on baggage size misleading

LAS
ORD
Okay 5.3

Pros: Food was good .

Cons: Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class

JFK
ZRH
Mediocre 2.0

Pros: Nothing

Cons: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA

EWR
ZRH
Good 7.6

Pros: The entertainment was good

Cons: The food on the 2nd flight was bad

ZRH
KBP
Mediocre 2.0

Pros: I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line.

Cons: It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined.

Fri, 13 Dec
BOS
Boston Logan Intl
LHR
London Heathrow
6h 30m
Sat, 28 Dec
LHR
London Heathrow
BOS
Boston Logan Intl
7h 40m
£280
Trip: 16 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 300 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
BOS
LHR
Excellent 8.0

Pros: This flight was easy and well run - the seats were comfortable and service good. The flight was timely.

Cons: The seats just made the grade of comfortable. Flight was packed - good for Iberian bad for passengers.

BOS
LHR
Mediocre 3.0

Pros: 6 hours, no audio port to listen to movies or music or news, poor food “Mechanical” steward service

BOS
LHR
Good 7.6

Pros: Great crew

Cons: Old entertainment system

BOS
LHR
Excellent 9.6

Pros: Flew BA to India. The flight was really nice. Crew was very helpful and friendly. Food was quite good. Solid selection of entertainment. All in all, one of the best trips to India.

Cons: The only negative was that the plane was an older plane. Thus, some of the features found in newer planes were lacking. For example, the video screens were lower resolution than other flights. These were all minor issues that really didn’t impact the overall experience.

BOS
LHR
Good 7.0

Pros: The crew was very polite and nice.

Cons: I have never seen seats with such little leg room.

Fri, 7 Feb
BOS
Boston Logan Intl
LGW
London Gatwick
6h 20m
Tue, 11 Feb
LGW
London Gatwick
BOS
Boston Logan Intl
7h 30m
£259
Trip: 5 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 8 reviews
Boarding
6.4
Comfort
6.2
Crew
6.7
Entertainment
6.3
Food
5.3
MIA
LGW
Mediocre 3.3

Pros: The seat Reclined back.

Cons: No meal was included, the TV screen was too small, no free drinks and to pay for enough coffee..

LGW
MCO
Excellent 8.3

Pros: Crew great, seat comfortable (Hi Fly)

Cons: My wife and I had a long gap between hydrating and wished the crew could have offered beverage service more often.

JFK
LGW
Okay 4.6

Pros: Nothing... terrible experience. I’m 6’.3” tall absolutely no legroom. I verything was for sale during the 9 hours flight. Not even some free water. The cabin crew members were unfriendly.... nasty!

Cons: This airline need to go out of business ASAP.... very poor customer service.

JFK
LGW
Good 7.0

Pros: There was a long delay that cause me to miss my Transfer. Staff was not really helpful.

Cons: Staff could improve their service.

LGW
DEN
Good 6.0

Pros: It was good

Mon, 4 Nov
BOS
Boston Logan Intl
LCY
London City
13h 50m
Mon, 11 Nov
LCY
London City
BOS
Boston Logan Intl
30h 45m
£306
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 8,628 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
7.9
CAI
ZRH
Excellent 8.0

Pros: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago

Cons: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.

LAX
ZRH
Excellent 10.0

Pros: Liked the time of the flight.

Cons: It left late.

GVA
ZRH
Excellent 10.0

Pros: Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking

JFK
ZRH
Good 6.0

Pros: I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!

Cons: Email updates before flight! Not a single email sent!!

TLV
ZRH
Good 7.3

Pros: vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though.

Sun, 13 Oct
BOS
Boston Logan Intl
LHR
London Heathrow
6h 30m
Tue, 22 Oct
LHR
London Heathrow
BOS
Boston Logan Intl
7h 20m
£282
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 300 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
BOS
LHR
Excellent 8.0

Pros: Wonderful crew!

Cons: It is impossible to get comfortable in those seats.

BOS
LHR
Mediocre 2.0

Pros: Did not even fly

Cons: Our flight was cancelled due to weather. This happens. But it was the worst customer service experience I have ever had. I spoke with four people at British Airways and five people at the booking agent. Nobody wwpuld verify anything. British Air even said at one point “you are not a customer because you booked through an agent”. That gentleman would not even transfer me to a supervisor for help. He told me “they didn’t exist”. I will never attempt to fly them again.

BOS
LHR
Excellent 10.0

Pros: It was a comfortable flight and plane.

Cons: It was a tad cold but most planes are.

BOS
LHR
Good 6.0

Pros: Airline accommodated the delay with free room and meal voucher.

Cons: Flight was delayed 24 hours. Text message was sent on route that the flight was on time. Mechanical problems.

BOS
LHR
Okay 4.3

Pros: Crew and staff were very nice.

Cons: Flight was overbooked even though we booked the flight 2 months ahead of time

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