It’s a business class ticket but they didn’t give a lounge access
Wish the flight attendants were more attentive in serving food
More leg space than other flights, but felt like *maybe* narrower seats?
My baggage was not boarded and is still missing. I was only carring one piece of luggage and that is misplaced now I am stuck at mumbai without luggage. I had an onward journey from here
I was charged $604 for a bag that weighed 17 kg. I was given three different prices until they landed on the most expensive one and didn't budge a penny. It's ironic and a bit enraging because the total cost of my ticket was $468. I've traveled the world and never experienced these kind of prices for only one piece of checked luggage.
Etihad charged me for 2 check in bags. On Kayak search results price was showing 2 check in bags were included. Kayak need to reimburse me for these additional charges and metal agony and distress. Thanks.
In Colombo when I-drop my baggage Sri Lanka air line crew not polite way talk very rude
Same problem place in the middle so small Im 1,85 m so not good 👍
Old plane, old entertainment system. It wasn't working throughout the entire flight. I was offered to connect to their system via Wifi to watch on my phone. Crew wasn't very helpful except one lady who turned the experience around.
Stewardess was attentive and was actively roamin to check the passengers on the biz class
Lion Air aircrafts always switch off A/C while parking in the tarmac and let its boarded passenger feel "the sauna". I believe modern aircraft has what so called APU to power the AC while waiting for boatding procesd
There was a stopover and they didn't tell us we had to deplane, our ticket didn't show this stopover and there was no time for a layover, just 10 minutes to run from one plane through security to another plane with the same flight number. They don't serve even water on the plane, it was awful.
One hour Late to board. An additional hour later to arrive at our stop. Not running A/C while boarding so even the cabin crew were sweating profusely. My knees were into the next seat for the first time in my life. Cabin seemed in okay condition.
Flight was delayed by 2 hours, there was a pack of biscuits and water included as compensation. It seemed to happen a lot as some people knew it was going to be delayed..
We were upgraded to better seats. No entertainment. Food mediocre
Flight was half an hour delayed and gate was changed only once but not very far. Weather was good so smooth flight. So all in all was a good flight on a Sunday.
Boarding was on time and orderly. Crew was efficient. Departure as scheduled. I did not order food.
The overall flight was okay. Aircraft was a bit run down like the toilets, seat and table. The worse was checking in and boarding. They had no priority for people with children (young infants and babies included) even when we requested. Unhelpful staff.
Flight was booked with a hacked credit card and flyer was allowed to board despite airline being advised. Shameful behaviour.
I did not book or take this flight. This was a fraudulent credit card purchase using my (now cancelled) card. Air Asia was advised that this was a fraudulent booking a week before the flight. If this service was allowed AirAsia is contributing to credit fraud. If they didn’t take that seriously how serious are they about protecting your details?
Due to very heavy rain in Jakarta which caused bad floods on the highways the captain kindly delayed the departure to allow many passengers to reach the plane with almost 2 hours delay. Otherwise the flight was smooth and uneventful. I was disappointed that given the long delays the passengers were not even treated to a free bottle of water. I had to buy a packet of salted peanuts and bottle of water since I missed lunch.
They don t offer even a glass of water need to buy a drink if you are tursty they can save money and timeby cancel the food offer for 1 hr fly both fly nobody buy and try sale on boad thinkthe we can buyduty free store
Compared with other LCC, Air Asia is a lot better
AirAsia is running a bait scam by listing a lot of flights to get as much booking as possible but ending up merging the flights to fill the seat. They will change the schedule as much as they would like. Just beware when booking their flights and if you are tight on schedule. Prepare to be disappointed.