Flight and entertainment great. Food needs to be improved, only one choice on the menu. Staff worked well throughout.
Very good from the beginning to the end. Amazing experience
This777-300 is configured 2/3/2 for Biz class straight out of the 80s!!! Not to mention seats are narrow, bed does NOT FULLY RECLINE FLAT as advertised, and purser didn’t know that!! ARM REST HAS A REMOTE TABLET ON IT FURTHER CONFINING THE ALREADY NARROW SPACE!!! WHO thought this was a good design?? After flying the new A350-900 biz class Montreal to Dubai , this was a total let down!!
The stewardess took a picture as a gift , if you asked for it. Every thing was very good, Especially the food, big and tasty. The service was good, they served water several times, very frequent.
Mostly good and consistent of Emirates service. Christmas menu was great initiative and tasted good. Taking the bus from terminal to the plane spoilt the experience a little.
I would have liked less packaged snacky stuff, more fruit. The crew was great.
The journey was nice, all the crews were very good and services are excellent
Very poor boarding experience with these remote gates and buses. Also these 777s bardy need a remodeling. Entertainment is a bit laggy. Food and crew is still among the better, but they seriously have to do something with these remote gates.
It was delayed for 2 hrs. Flight attendants were not attentive.
We boarded but due to a technical issue we spent 4.5hrs on the ground waiting for the issue to be resolved
In economy, very cramped. Once the front seat was reclined it was almost impossible to get in and out of our seat. The personnel was excellent.
Selected ovo lacto meal because I’m ok with milk products but not any meat. It was terrible. We had the same selection back in October when we had traveled and it was pretty good at that time. It was gross this time.
See previous answers. Also food options limited, entertainment difficult to use and did not work properly, lay flat bed is quite big but very hard and uncomfortable
Poor links to cathay meaning it's not possible to check in online or reserve seats. Incorrect information provided by cathay regarding check in and transfer at HKG. Delay in flight required is to be escorted / run to make the connecting flight and no opportunity to use the business lounge. Luggage did not make the connection so we arrived in Manchester with no luggage
Very bad Instead 22 hour it take me more that 35 hour to arrive from Los Angeles to Phuket and they changed my flight in Hong Kong to Shanghai china and in order to get my bag I was forced to vet china visa entrry
Vegetarian options should be included with every meal. Even just simple steamed vegetables and whole grains would capture a wide audience.
Flight from Hong Kong to LAX was late, the plane was grubby, overcrowded and hot. I recently flew Starlux and that was a MUCH better experience.
The bed was alright in business class. Food variety and quality were not up to the mark compared to the business class airfare.
I wish there were more bathrooms available on these larger carriers.
The experience was efficient, on time, and provided great service.
Very poor No information given to why we turned around.. No one at airport to help
Qatar Airways has gone down over the last few years.
Extremely uncomfortable seats with very little cushioning, unable to recline enough to sleep comfortably on this 13 hour overnight flight. My body was in pain by the end.
Top, only problem about Weather but not depended Qatar Airways. Anyway staff offered kimbo Refreshments
Impressive as always. It is the airline of my choice, The dessert on the 2nd flight DOH-IAH was somewhat dry (the cake with cream etc) Check-in and boarding experience was fantastic, with the exception of CCU airport where chk-in staff refused to help with aisle seats stating the flight was full and accommodations were beyond him. Once I boarded there were plenty of available aisles. I was disappointed that this could not be done by self during online chk-in nor at the airport. Nothing more to add. Overall a good experience, TY QTR
Friendly and discreet staff. Could have done with a few more offers of water/snacks overnight. Movie and tv selection notably poor. Seats not especially comfortable
Qatar maybe considered one of the best ailines in the world but nowadays it is much of a muchness with the rest
Lobster starter in business class was not good, tough, served cold, and without butter. Movie selection was missing latest releases, did not offer older classic, high quality movies
Paid $10 for wifi for full flight duration and the wifi wasn’t available after initial 2 hours
The check-in and crew staff were wonderful. The food was reasonable. The online side Qatar was very poor. Seats were very tight and not very comfortable for a 14 hour flight!
The seats seemed smaller than other business class offerings. The entertainment menu was limited. Flight crew was good.
Business class ticket should include lounge access and seat selection. The food quality and varieties should be more. It was surpirise that no dessert was offered.
Dear Team, I purchased a full travel package that included 2 checked bags through you and JustFly. However, when I arrived at the airport, my ticket showed 0 checked bags. Since I was traveling internationally to India with 2 bags, It was a $200 per bag at the counter, which was extremely disappointing. For an international trip, why would I ever choose a no‑bag option for only $20–$30 less? This seems like an error in the booking process, and I am requesting clarification and a resolution. I have called JustFly and on phone for 1 hr :53 min and they couldn't help till I show some kind of proof etc which isn't possible but besides that love your service and using it for years !
Awful the whole airline arrived to check baggage and board our flight and the airline desk was closed where none of the passengers could check in baggage, asked for a supervisor and was refused a supervisor, called the airlines from the airport and they refused to refund the flights for their actions in the airport, Etihad and Garuda Airlines absolutely horrible customer service all the way around.
Good one but just notice that you have to ask several time to get water or coffee .
Early arrival. Good boarding. Deplaning this flight is very slow both coming and going. Baggage arrived quickly for Pearson
It was mediocre. Honestly, the flight was late but that didn’t bother me as I had plenty of time. The only thing that bothered me is that the crew never asked to make the beds for us in business class. Maybe the crew was exhausted and that just didn’t occur to them.
From the start of my vacation at Logan Airport, Boston it was chaotic. I'm praying my flight home is better .I'm grateful that we landed safe
The flight was over 1 hour late taking off ,when I arrived in Abu Dhabi ,I missed my connecting flight to Bangkok so I had to wait almost 6 hours for my flight arriving in Bangkok at 6:30 am ,So I missed a whole day of my vacation and my hotel room sat empty so I paid for hotel days that I was not there. In Abu Dhabi there was a woman that worked the desk at transfers that was so professional, courteous , helpful,and may I say absolutely beautiful .she got me food vouchers for my layover and was a very calming presence. Besides that I will never use Etihad again I will pay the Xtra money . I'm sure they won't read or see this but it's my "2 cents" I'll use an airline that respects me and my hard earned dollars
Nice crew , clean cabin , food was delayed due to problem with the quantity .
BA is a fine airline. The problem lies with XCOVER INSURANCE, that KAYAK uses. Very poor service from insurance. No telephone number to contact XCOVER. Their replies are inadequate & overall very bad insurance. I wish kayak uses standard insurance company., such as AIG.
British Airways offers amenities subpar with all other airlines flying internationally. Sharing tis based on my experience with flying at least five other airline between IAD-DEL in the last six months.
The worst parts were not BA’s fault. The chaos of passport control etc was totally unnecessary. One of the Officers who was stamping passports (remember that) told me that if I had a problem, I should contact Boris Johnson! Secondly, the distance from the Lounge to the Gate was beyond acceptable. All in all, the issues with immigration and emigration and the hikes within the airport mean I won’t be returning anytime soon
Worth every penny to upgrade to BC. Treated and felt more like First Class
I missed my flight because I was sick and the medicine the chemist provided made me sleepy. I had to pay $3500 to get home because you classified me as a no-show and would not listen to me otherwise. In addition you wanted to route me through Dubai, which was under siege by the time I arrived home and would’ve been in trouble. Had I taken that route
Limited entertainment. Music - very limited variety of music. Suggest more options in Hindi, Telugu, English for flights leaving from Hyderabad.
Good service, food and comfort in World Traveller Plus. Entertainment was poor - no wifi on the way out and barely working on the way back. Not a great choice of entertainment on the seat back tv.
Food was good. For a long haul flight, there was “0” zero entertainment! What a disappointment. I do try to avoid BA. Next time its Emirates via Dubai to Cairo.
The internet was working on both sectors of the flight so hard to take the flight if you are on business.
Delays on take off, delays at gate on landing, lugging lost to the ether. power on seats not working, couldn't work due to that and no WiFi. The crew was great and boarding was orderly if confused and rushed.
