Daily cleaning, installation of cabin HEPA filters on flights from Newark Liberty Airport to London City
Most visitors from Newark Liberty Airport need to provide a negative COVID-19 test result and/or quarantine to enter London City.
Read more about travel restrictions for London City
Visitors from Newark Liberty Airport will need to quarantine for 10 days upon entering London City.
Visitors from Newark Liberty Airport must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to London City.
Current regulations for vaccinated travelers to London City: most visitors from Newark Liberty Airport may enter London City but may still need to provide proof of negative COVID test.
Mandatory passenger locator form
Submit the form any time in the 48 hours before arriving in the UK. Show the form when checking in your plane, train or ferry to the UK.
Managed quarantine package for Scotland
All travelers arriving directly to Scotland are required to book their Managed Quarantine Package prior to travel.
COVID-19 testing package
All travelers must book and pay for a COVID-19 Testing Package prior to travel to England and Scotland.
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 05m.
In the past 3 days, the cheapest one-way tickets were found on SWISS (£234) and Lufthansa (£236), and the lowest round-trip tickets have been found on Aer Lingus (£428) and Multiple Airlines (£431).
For Newark Liberty Airport to London City, Friday is the cheapest day to fly on average and Thursday is the most expensive. Flying from London City back to Newark Liberty Airport, the best deals are generally found on Tuesday, with Wednesday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Newark Liberty Airport to London City.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to London City from Newark Liberty Airport is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to London City with an airline and back to Newark Liberty Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to London City from Newark Liberty Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."
Cons: "The food is good k"
Pros: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."
Pros: "The entertainment was good"
Cons: "The food on the 2nd flight was bad"
Pros: "Crew was great. Phenomenal even."
Cons: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."
Cons: "Actually making the flight"
Cons: "Movies , Wi-Fi , Live Shows"
Cons: "On time"
Pros: "Crew was very nice and attentive"
Cons: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."
Pros: "The crew was great! The entertainment was pretty good too."
Cons: "The cabin was WAY too warm."
Pros: "Food was good. Crew was kind and gracious."
Cons: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."
Pros: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Cons: "A slight delay"
Pros: "Great staff and air flight attendants"
Pros: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Cons: "The delay to fly was the only issue"
Cons: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."
Pros: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Cons: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."
Pros: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Cons: "Several delays and gate changes."
Pros: "All very comfortable"
Cons: "It was delayed"
Cons: "The way the movies, needed extra parts. No touch screen"
Cons: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."
Cons: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"
Pros: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Cons: "Boarding and in-flight experience were excellent."
Pros: "Everything except the seats."
Pros: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Cons: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."
Pros: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."
Cons: "The flight was delayed by 85 minutes from Newark to Zurich"
Pros: "Good staff, good boarding, good announcements"
Cons: "The chairs are so small!"
Pros: "Clean, modern plane, friendly and attentive crew"
Cons: "Cramped space in economy!"
Cons: "It was very late, with us on it."
Pros: "Comfortable flight. The crew was very nice and amenities were fine."
Cons: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."
Pros: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."
Pros: "Friendly Staff"
Pros: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."
Pros: "Stewards are very kind and friendly unlike those in US flights."
Cons: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"
Pros: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Pros: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Cons: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."
Pros: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Cons: "The seats were old and uncomfortable and the arm rests did not go all the way up."
Pros: "good food, excellent entertainment selection"
Cons: "late boarding, late take off, missed my connection"
Cons: "Seating and foot space was uncomfortable to me."
Pros: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Cons: "It was delayed a little."
Cons: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."
Pros: "zurich a great airport."
Cons: "cheese roll"
Cons: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."
Pros: "Newer plane"
Cons: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"
Cons: "I had a good seat, the plane was comfortable and the crew was nice"
Cons: "Chrap food"
Pros: "Night flight. Food is fine."
Pros: "Perfect service, on time"
Pros: "Seats very comfortable"
Pros: "Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious"
Cons: "Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good"
Pros: "Lufthansa always great. Comfortable seats, good and safe service."
Cons: "They run out of chicken and only had pasta dinner left. I don't like pasta ."
Pros: "Flight was ontime"
Cons: "The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior"
Cons: "Late, missed connection"
Pros: "Great crew, food, entertainment and drinks."
Cons: "Only thing that could be improved is comfort. They provide a small pillow and blanket, but even with those, it is very difficult to sleep."
Pros: "Great crew."
Cons: "Working TVs"
Pros: "Nice comfortable flight"
Cons: "misspellt my name!"
Pros: "Priority boarding for parents with children was a huge help. Provided extra blankets and most of the crew's friendliness was very appreciated."
Cons: "Provided bassinet is much too small for even a 17 months old. Also very hard bedding made it impossible for the kid to sleep. We observed same with the other parents. Alone with that, the height of the bassinet makes it easy for the kid to get distracted. WORSE PART: Our daughter couldn't get comfortable to sleep and got fussy, so I took her for a walk which didn't help much. Since it was bedtime 11pm with 0 to little traffic, and to avoid her crying from disturbing everyone I resorted to one of the bathrooms with her. She did fall asleep for about 1 hour until one the FA came literally BANGING on the door. Very rude even after I calmly explained the situation. So sorry for such people with no compassion nor understanding in their hearts."
Pros: "This space intentionally left blank"
Cons: "For starters, they sat my 12 year old daughter 6 rows away and both of us in center seats so no one would switch with us. Mid flight, my daughter asked to switch with me since the guy next to her kept asking personal questions and was making her uncomfortable. Second, the in flight entertainment did not work. Third, I had pre-ordered a diabetic meal, they “think they may have given it to someone else.” Fourth, one hour delay making for a tight connection. And finally... they lost my suitcase. Should arrive in a few days."
Pros: "The service and the entertainment system"
Cons: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."
Cons: "I did not like the delays over one hour delayed"
Pros: "The Cabin Crew was excellent! Very impressed"
Pros: "Flight was good. Boarding was delayed, but the time was made up during flight. Comfortable seats."
Cons: "It is always about baggage. Bags with priority tags should atleast be sent on a "priority". With LH this never is the case. Priority tagged bags are sometimes the last ones to come on the belt."
Pros: "Clean, modern place. Professional staff."
Cons: "Crew at Newark airport unpleasant and dismissive."
Pros: "Friendly flight attendants, good wine, good entertainment (which I actually don't watch), beautiful airplane, A 340, especially the downstairs restrooms."
Cons: "Very uncomfortable seats, minimal leg room, mediocre food."
Pros: "ground services"
Cons: "seats with little leg room"
Pros: "That I was able to arrive at Munich Airport"
Cons: "Delay and no information or explanation and help from Lufthansa."
Pros: "The staff was good to me when I became ill on the flight with a migraine."
Cons: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."
Pros: "Screen monitor and flight map"
Cons: "Flight was delayed and it was kinda cramped"
Pros: "Had a row to myself coming and going."
Cons: "Missed transfer, despite assurance before takeoff."
Cons: "Luggage didn’t make a Lufthansa connection even though both flights w."
Pros: "Nothing really. It was an overall terrible flight."
Cons: "The crew was so bad. When asked for my special meal 2.5 hrs into the flight, they said you haven’t ordered any, which in fact I had a month before my flight. The crew member instead insisted that ”you should've brought your own food” not once but twice. No courtesy nothing. I was super disappointed. I fly a lot and this was hands down my worst flight. Also, the aircraft and seats were terribly uncomfortable (Boeing 747-8 Economy). Boarding took forever as well. Overall a very shocking experience from a very experienced airline otherwise."
Cons: "Did not like them charging extra for a seat assignment."
Cons: "Boarding was an unorganized free-for-all"
Pros: "Seat comfort, easy of boarding."
Pros: "Hasn't happened. Still waiting."
Pros: "The service and space on the airplane were excellent."
Cons: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."
Pros: "Boarding to exit all went smooth"
Cons: "Air was sometimes stale"
Cons: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Pros: "The crew was really nice and helpful"
Cons: "The person sitting next to me on my right side was disrespectful and putting his head and legs up on my seat even after I told him not to do that and even spoke with the flight attendant. I felt uncomfortable with his behavior and the way it was managed by just telling him not to do that. I asked for a different seat but wasn't moved. For the price I paid for the seat and his behavior of taking up my spot and the empty spot in between us (he took up 2 chairs because he was laying down to sleep) I was very disappointed and uncomfortable during the flight."
Cons: "Seating space too narrow"
Pros: "Plenty of room"
Cons: "Lack of good movies"
Pros: "I love the food and service Excellent ..50."
Cons: "Lufthansa has been a excellent company and it was the first time that traveling with them.50."
Pros: "I loved the choice of movies"
Cons: "Lack of space"
Pros: "Entertainment options vastly expanded and improved Attentive staff Good check-in Decent boarding - some organisation of boarding by seat - prevents roadblocks by people trying to get to back while those in front are still putting their stuff away and blocking aisle."
Cons: "Given menus for a mediocre meal Booked window seat to sleep - given aisle at last minute when boarding Given drink then meal for overnight flight - meal would be nice - more time to sleep"
Pros: "Such a nice plane. So clean and new and professional staff."
Cons: "Boarding a little disorganized. But it was the airports fault I think."
Pros: "New airplane"
Cons: "The front seat has sharp edges at knee level. Wen the front passenger recline his seat it killed my knees."
Cons: "Breakfast was just a roll. I would have preferred eggs."
Cons: "The Newark airport is a swamp of unpleasant facilities and personnel."
Pros: "In my experience Lufthansa is almost always on time and very professional in how they manage their flights."
Pros: "we were treated like royalty"
Pros: "Professional and courteous flight attendants."
Pros: "Food was good. Attendants were helpful and courteous . Airline was on time."
Cons: "boarding was pretty chaotic. Check in was difficult getting seat assignments. Could not do it on line."
Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Cons: "When its rain we shouldn’t walk to the air plain"
Pros: "Usual faultless KLM experience"
Cons: "Information on arrival time was not correct"
Pros: "Everything works and quick to get to destination."
Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "Fantastic gate agents!"
Cons: "The food was terrible."
Pros: "The aircraft"
Cons: "No overbooking next time!"
Cons: "Don’t be late"
Pros: "The friendliness of the crew"
Pros: "Nice attention and good food. Plane and seats are confortable"
Cons: "Delays, took my hand luggage into the hold,"
Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Pros: "The crew!!"
Cons: "No reading light in my seat..."
Pros: "The service"
Cons: "The food."
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "Great food"
Cons: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Pros: "good service"
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Cons: "Long stop over at Schiphol. Too Long!!!!"
Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Cons: "magazines very dog eared and some badly torn"
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"
Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"
Pros: "Loads of leg room"
Cons: "Loved everything"
Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Pros: "captain was great."
Pros: "Was able to check in online, very convenient and easy to access site."
Cons: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Pros: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Cons: "Cabin noise and air conditioning too cold, didn't sleep well"
Cons: "I missed my flight because of MU"
Cons: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Cons: "Opodo messed up my booking. I reached the airport only to find out that the booking was cancelled by Opodo though I received an email from Opodo 24 hours before advising me to check in on the flight. As I was busy with some construction work at home I thought I would check in at the airport. Opodo advisors were not helpful on the phone and I ended up missing a family get together due to their incompatibility."
Pros: "Staff was great"
Cons: "There should be a choice of Halal meal also, while booking the seat"
Pros: "Crew was great!"
Pros: "The crew on the plane and at the Dublin airport were nice. We haven’t made it to Dubrovnik. Plane from Newark was delayed, we missed our connection, our luggage was misplaced, then they didn’t have another flight until the next day, and they sent us to a hotel that didn’t have any rooms available."
Cons: "What couldn’t have? Thanks Aer Lingus."
Pros: "Crew was very nice. Food was ok."
Cons: "Seats were not very comfortable."
Cons: "The plane is very old and dirty. They need to overhaul their planes to make them worth flying. Some seats recline way to far, some don’t recline at all, entire plane smells like stale cigarettes."
Pros: "Same comments"
Cons: "Same comments"
Pros: "Overall everything went better than expected. Flew Aer Lingus from East Coast through Dublin to Rome. Making the connection in Dublin was the easiest connection I’ve ever made and I fly multiple times every month. I would fly Aer Lingus to Europe again for sure."
Cons: "We did not get to select the seats. I did get an extremely low priced fare so I was prepared. The seats were in the very back of the plane from Dublin to Rome even though there were many seats open throughout the plane. I couldn’t figure out how to purchase upgrades using the app."
Pros: "The welcome, hospitality and service by the crew were all excellent"
Pros: "Both ground crew and flight crew were courteous and friendly."
Cons: "The meal was between edible and mediocre. It would have been nice if the hot beverages were served with the mini breakfast before landing."
Pros: "The food"
Cons: "Crew bare minimum service entertainment not functioning properly check in difficult flight operated by aer lingus"
Pros: "Dublin efficient airport"
Cons: "Food pretty lousy"
Pros: "Staff on board were friendly"
Cons: "7 hour delay with no effort to facilitate passengers"
Pros: "Absolutely nothing"
Cons: "Traveling for important business trip. Flight got canceled for “operational issues” and I Never received a notification from the airline or booking agency. I was told I couldn’t get a flight until 24-48 hours later. There were flights available through other airlines, so I asked if they could get me on one of those flights. I then sat on hold for 45 mins to be told that the airline wasn’t responding and the only thing they could do is refund me. I ended up purchasing a new round trip airfare 4 hours before departure which cost me $1000 more than what I paid for my original flights. I was experiencing a lot of anxiety and stress during this period again with no help from the agents. I expect someone to get back to me regarding this and offer some options on how to make this situation right."
Cons: "My flight from the US to Dublin was delayed by 3.5 hours because the original inbound plane broke down and they sent a smaller replacement. Then they could not locate a crew."
Pros: "Quick, short"
Cons: "Left late"
Pros: "The crew was very helpful and has provided lots of water now and then, wich was really relieving on the long distance. The seats were quite comfortable, the food quite all right."
Cons: "The flight was delayed wich caused a lot of stress bevor, while and after it, 'cause of the connection flight, that we were afraid to miss. We've got the connection at the end, but the luggage didn't come with us, so a luggage investigation was needed. A lot of paperwork and stress, hopefully I'll at least get it back soon. Entertainment wasn't available for several hours, it was an error in the system or something. Some of the seats have had it, others have had not. It took them hours to fix it."
Pros: "Excellent price and great service"
Cons: "Not a lot of legroom"
Pros: "The seating was comfortable"
Cons: "The fact you even had to pay for coffee is absurd . There also should be some in flight entertainment"
Cons: "We tried to get a checked bag when checking it online but the site kept shutting down. When we got to the airport they told us it was $100 for each of our checked bags. They would not let us back away from the counter and check in online, even though it was only $45 online. The man who helped us was fine but his boss was rude and totally unhelpful. We will not fly Aer Lingus again if possible, which is sad because we are Irish and like the rest of the experience usually."
Pros: "The crew was very pleasant. The food was actually good! The flight was exactly on time! And they didn’t loose my luggage! It was perfect"
Pros: "Crew were efficient and courteous. Food was tasty."
Cons: "Seat in front of me was broken and leaned back too far. Audio plug wouldn’t accept two prong headset. Video screen was nonfunctional on flight to Dublin."
Pros: "I got from point a to point b just fine"
Cons: "It was very cold on the flight, the boarding process could be more organized, nothing complementary."
Pros: "It landed early"
Cons: "After dinner, seat belt sign was on for the rest of flight. They didn't want anyone to use the bathroom...for over 4 hours. There was really no turbulence. Basically it seemed to be a reason to not provide service and trap people in their seats. You also had to pay for alcohol. Worst international flight I ever had in terms of customer service"
Pros: "The Crew was lovely on the Transatlantic flight. The Dublin-HH crew was polite, one older lady was warm. Of course I would have like free wine, but I imagine many passengers might abuse the offer..."
Cons: "Narrow seats, not spacy feet place (fortunately a nice gentleman in the middle of us, 2 people, found a seat with more space - he was a very long and not too skinny man. Only 3 toilets for both isles of passengers on a TRANSATLANTIC flight."
Pros: "Really comfortable seat"
Cons: "Had to divert to Shannon due to fig. Bussed in FREEZING ancient vehicle to Cork"
Cons: "very little leg room"
Cons: "More room for passengers in economy class. It is becoming utterly unpleasant. I would like not to be forced to check-in the carry-on when the plane is full. Make more room, sell less, or don't tell me I have right too a carry-on."
Cons: "I was absolutely appalled by the service, I was in the rear of the plane both flights and by the time the food had got to me there was no choice of meals . The flight attendants just threw it down in front of me . I found the staff rude and I could hear them making fun of passengers. Also the tables were insteady so you had to put something under it so it was level. Headphones hurt your ears. And the fact that when I booked my flights they did not mention that the flight from Dublin to Newark was a domestic flight so no free alcohol. I was very disappointed in this flight to and from"
Pros: "The flight crew arranged for assistance at the arriving airport."
Cons: "The staff at EWR took the wheelchair that I was in and told me that someone would be along with another one. One never arrived. I went to the desk when boarding began. I requested a wheelchair and I was told that I could walk down the ramp without assistance by one of the boarding staff. I was able to but with great pain and much energy. If it had not been for the crew of the flight I probably would never fly on Aer Lingus again."
Pros: "Nothing to like"
Cons: "At Frankfurt Main airport there was only one person at the check in counter and the lines were very long. Maybe after 30 minutes they opened another counter."
Pros: "The shepherds pie was excellent !"
Cons: "The seat cushion was worn out and lumpy"
Pros: "Quiet, short"
Pros: "same as above"
Cons: "same as above"
Pros: "Flight and service was fine - food was probably better than average in coach."
Cons: "I have come to expect charging outlet for devices - this aircraft had none. Entertainment consisted of a few older movies - no newer releases."
Cons: "First of all, they were not able to locate my reservations even after I showed them the e ticket. I had to be on call with Etihad for 1 hour to figure out my reservation. I had a small 7-year-old son with me and we were at the airport from one day. Since my other flight got cancelled I ended up boarding taking Etihad. I was first in the line at the check-in counter and ended up boarding at the end with all the hassle. I requested the vegetarian food twice and confirmed it while the reservation, but still didn't get the food. My son and myself were hungry for few hours. The crew was not very supportive to accommodate any food."
Pros: "Everything was good overall."
Cons: "Seats got a little uncomfortable after a while."
Pros: "Clean plane, great service, delicious food with a menu card to boot - nice touch - good entertainment: I highly recommend Aer Lingus!"
Cons: "The American pre-clearance in Dublin did not mind running me a half an hour late to be the last to board the plane with everyone waiting and ready to go, very stressful!"
Cons: "Did not likevthe fact that beer and wine was not included on a trans Atlantic flight."
Pros: "Got Shuffled off by British Airways onto them the seats were good and the plane was new model"
Cons: "Staff did not know how to behave when asking you a question, seemed upset and your comfort was none of there concern."
Pros: "Constant attention to comfort"
Cons: "Smell the smoke from outside while boarding or landing. Pay for wine Luggage allowance, NO PERSONAL bag?? Movies not so many options"
Cons: "In the US we board by row numbers. With Aer Lingus, the boarding was weird & illogical."
Pros: "Efficient flight, left a bit late door reasons beyond control of the airline."
Cons: "Website was difficult to navigate. Check in required filling lots of necessary information and if you did not do it quickly, it blanks it all out and you have to do it over. There is no indication of it timing out. Boarding announcements were difficult to understand as were announcements on the plane."
Cons: "The plane was delayed by an hour, they didnt have a plane so gave us a random budget airline plane from a company noone has heard of. Wasnt a big enough plane, so requested we check our hand luggage. Got on the plane and for a 7 hour flight there was no entertainment- unless you had a fully charged phone or tablet as they had an app but no where to charge your phone or tablet. Half way though the flight, it was announced that we had gone from 4 toilets to 1.5 (????) Landed in the us and it took an extra 30 minutes for luggage to show up on the conveyor / carousel. What a joke!"
Pros: "Very professional, friendly, on time, food was fine"
Cons: "Took very long to retrieve checked luggage....from time we landed - to deplane, secure luggage, tram to long term parking and leaving lot took over 1 hour. Most of the time was waiting for luggage on turnstile...."
Pros: "This was the first time I've flown Aer Lingus... and it won't be the last!! Great experience!!"
Pros: "Free movies and plenty of food"
Cons: "Would have liked to been able to afford better seats"
Cons: "Let us board, then flight was delayed. Sat on tarmac 2 hours. Didn't offer any snacks. Dinner options were poor."
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