£168 Find Cheap Flights from North America to London City

At the boarding gate, passengers were offered the option of checking in their carry-on luggage, as the plane was full. However, they failed to specify that they would not be dropping it off at the exit. Instead, everyone had to wait over 30 minutes at the airport carousel, and to everyone's surprise, not even the carry-on luggage, but the checked luggage, was the first to arrive. An hour later, we finally collected our bags. Lesson learned: I will never check my carry-on luggage with Swiss Air / Helvetic Airways again.

I purchased a one way business class ticket from Geneva to Miami but the check in agent said I had an economy ticket and later upgraded to business class. This was not the case, I had a single business class transaction. I was forced to pay for my second checked bag. I am unsure of why this happened. But I won’t use Kayak again for business class tickets.

The food was good. Most the staff was pleasant. The flight would be drastically improved with WiFi on a long international flight.

The crew was very friendly and nice! Very smooth flight.

Each flight we took was late with little or no updates or information.

Delayed 30 mins Forced to check in my carry on luggage

The service was flawless. The trip went great. I flew from Venice, Italy to Tampa, Florida. The issue is my bag (that I checked for free when checking into the flight) was ripped along the side when I collected it from baggage claim in Tampa, last night. I thought of talking with the Tampa baggage claim employees about it and see what could be done, but my bag isn’t a very expensive bag and I didn’t want to make a big deal of it. I’m not sure if I’ll be checking a bag anymore in the future.

We are glinting with united , but over all very disappointed

I like how professional, fast and good the whole experience was.

The plane was good - on time! But can the stewardesses smile or actually be nice - not to bark the commands