Waiting for 2 people to come through security that delayed the flight. Everyone else made it on time, should have left without them. Flight was cold.
The staff are just so friendly travelling alone was a bit scary but they made me feel comfortable and nothing was to much bother I loved how one of the girls was talking to the old ladies she really took time thank you jet2 shame I can’t get home with u guys 🥲
Crew was nice. Plane was crowded, Seats wouldn’t lean back. No free treats or drinks (not even water).
The flight was over an hour late taking off. Air traffic control on the outward flight caused the delay. Horrendous passport queue at Malaga. Families with children must dread it. Another Brexit negative
On time flight. Reasonable comfortable but a bit cramped. Excellent jet 2 staff as usual.
This is my second flight with jet 2. Both been great - lovely helpful staff. Will fly with you again
Felt very cramped, seat quality poor and temp way too warm with little ventilation. Persistent ramming of duty free ‘bargains’ donut throats. Food & drink service glacially slow.
A good flight with friendly crew and check-in but disembarking was chaotic and badly managed
The food was nice but same pud and crackers as on the way there should be different
Flights were on time, boarding was straight forward. Very good attentive staf
Empty seats next to me - wish it had been for a longer flight!!
I’m grateful for the KLM Air France shuttle bus service to Ottawa. However due to construction and other issues related to the chaotic Uber pickup system at YUL, it’s a challenge to find the Kelios bus service to Ottawa. The signs are not clear or even available. No staff to guide passengers. It’s a stressful experience.
Flight was on time, staff are friendly and helpful onboard.
Terrible last row seats many seats available but no offer to move to better seat
Delay on my previous leg, had to run to catch my flight. But that happens. Overall ok.
Flight was ok but lack of communication cost me to literally beg to be put on another flight as connecting flight had departed
Couldn’t get boarding pass in SLC even with help from a redcoat, so had to find a desk in AMS to get boarding pass. Technical problems so not sure why. Very inconvenient. The KLM app is not as user friendly as most apps. Also had to wait almost an hour on the tarmac for a fuel truck, which caused us to miss a connecting bus in LUX.
The immigration hall in Amsterdam was understaffed, so passport checking was slower than it should be for a major airport. They need to get the automatic readers up and running for non EU passport holders. Waiting in line after a long flight feels a bit abusive.
Over 1 Hr delay. No APU so no AC on ground. Plane was hot during boarding and then they closed the doors over 20 minutes before engine start so interior of plane was steamy hot and stuffy. Could have been helped by opening doors until ready to depart.
First of all we couldn’t check in online, then we learn at the airport we were on stand by for KLM’s mistake of overbooking. The seats were not comfy at all. Our luggage got lost.
Boarding and disembarking were smooth. Not offering free water was cheap ... I've never encountered that before on a flight.
Boarding could be better. To get through your gate but to be stood in a corridor for 20 minutes is not great.
The plane was postponed for over 2.5 hours, which meant that all four of us missed the check in time for our ongoing trip to Melbourne. We had to buy new tickets for 4 people as we had to forfeit the ones we had. The cost was really unfair. i understand that it was snowing during the first leg of the plane for that morning. Surely the cost could have been shared by the airline and not all by us. I could have bought insurance - but you can see how much I travel. I will need to chose more trustworthy airlines.
The true is that travel from London to Faro on 11/12/2025 by BA was cancelled, so I did not go to Faro, so i did not board easy flight. The mediocre qualification to you was because even when i bought an insurance, i could not change date neither obtain reimbursement. It could be ideal if you do something in order for me not to lose the purchase Thank you
Would not advise EasyJet for a 5 hour flight…small plane and hence a lot of turbulence. No inflight entertainment so struggle to pass time in cramped seats. We also fell victim to extra charge for our cabin bags, although bag dimensions were ok, but the handle was rigid and slightly fell outside their testing cage!!….never again will we fly with this airline and be party to their scams for making money!
The food and so are to expensive and old . Crew whas not very friendly . Apparently some other passenger can just Push through the waiting people to board while almost punching me and a father with a child down the stairs. Its always something with easy jet . The seats of row 26 where lose . And for a guy of my size there is absolutely no leg room at all .
Nice to fly out of Orly smaller easier to navigate airport. Being able to receive boarding pass well in advance of trip was comforting to know all travel was in order.
Liked. The check-in was pretty quick as they had 5 desks working.
Seats, WC,sizes for today's generation adults, and if technical problems arise a complimentary coffee, water nice for waiting one hours, the rest is perfect (pilot and cabin crew)
Boarding was smooth and quick. Flight departed on time. Equally evacuation upon landing was from both the front door and the back doors. Bags were on the conveyor belts before I got there. Excellent service.
It was very good. Service was friendly and efficient, and food was good.
Paid for exit row at the back of the plane. Window seat with lots of leg space. Food was inedible (as usual). Brought my own.
Efficiency of staff, and comfort and cleanliness of aircraft was all great. Maybe a hot drink without payment at that time in the morning would be good!
Bad! Disaster!! The LH419 was cancelled after 4 hrs on board with no AC and no toilets
The plane was late (as was my flight out from Birmingham the day before)
I ended up in Lufthansa to Zagreb because of our delay
The flight was delayed by an hour. Made the connection uncomfortably tight.
Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.
I’m glad the bus waited for me to connect me to my next flight since we were delayed. Flight was good.
When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.
Really appreciated the care, attention and friendliness of cabin crew. Very comfortable, prompt and efficient flight.
Economy seats were good and spacious. Much better than virgin by a mile.
It’s the old style plane with the old Ying Yang seats doesn’t compare to other airlines with newer planes.
I was unable to board this flight because of visa changes that I was not alerted about and I’ve been unable to contact Kayak to obtain a refund / credit anything.
My touch screen at my seat wasn't working, the films BA advertised on the website for this flight were not available, and the plane was a little dated, food was good and the staff were good, just let down by the aircraft facilities.
The space in the seat was okay, the staff were friendly, the entertainment system, my touch screen was not working and some of the films listed on the website for the flight were not available.
Did not like the seating configuration at all with 2+3+2 in business class. Lacking total privacy and comfort
Check-in experience, for business call please provide a premium experience
Lost my luggage, ran out of food choices in business class, ground crew was completely unapologetic.
Excellent. The crew and flight were great. Checking in was easy and everyone was very helpful.
