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Pros: Crew were very good

Cons: We had a delay caused by over filling of fuel

Pros: Glad to have flat beds and not the fake B class you sometimes get in Europe

Cons: Not crazy about this seat arrangement in which every other passenger faces backwards.

Pros: The crew was very attentive and professional. The seats were comfortable and food was good!

Cons: Keep the lights off :)

Cons: We have been waiting 30 hours for our luggage which was left in London and didn't make it to Rome.

Pros: Crew were wonderful when I was nauseous from turbulence

Pros: Free drinks! Lots of food and good entertainment. Glad to have a free blanket and headphones as well.

Cons: Economy seating wasn’t that comfortable

Cons: There is no entertainment, not really required on a short flight but nice when offered.

Pros: Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy.

Cons: Meals were very small but tasty. Movie options were random but enough to keep you occupied.

Pros: The flight crew was so friendly and the food was really good.

Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Pros: Crew was friendly

Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.

Cons: Everything was very good.

Cons: Safe and happy travel!

Pros: While biased since I was in First class, everything was enjoyable and as expected of a first class experience. The free Wi-Fi on this flight made it extra special- can’t wait until its standard on all flights!!

Cons: Only real complaint is that Delta doesn’t seem to restrict size of bags taken as carry on and the time wasted but some trying to squeeze their obviously oversized bags into overhead compartments is painful.

Cons: They could improve the boarding process.

Cons: Seat assignment with Economy ticket.

Pros: Not too much

Cons: Check-in staff lied about premium class from MAN to CDG. One clas aircraft without notice and 4 hours delayed at CUN. Lost luggage at CDG and nobody to help

Pros: Same as above

Pros: The crew was very nice.

Cons: The seats where VERY uncomfurtable

Pros: The pilot kept us undated as to where we were etc

Pros: Great food. Plenty of restrooms

Cons: Late arrival. Had to run to catch the next flight

Pros: The crew was o.k.

Pros: Cheerful and very helpful

Cons: The food could be better

Pros: Crew

Cons: All great

Cons: Economy seats are very uncomfortable for a long flight

Pros: Crew and check-in staff were welcoming. My wife walks with the aid of a stick and we were offered priority boarding at Gatwick without having to ask.

Cons: Seats in the 777 were not that comfortable, in-flight entertainment system is showing its age and the food continues to be mediocre in Economy, at least it wasn't all spicy this time. Breakfast consisted solely of an uninspiring dry bagel and a crunchy bar. Taking to bringing food onto the plane with us as a substitute/supplement.

Pros: Glad to have flat beds and not the fake B class you sometimes get in Europe

Cons: Not crazy about this seat arrangement in which every other passenger faces backwards.

Pros: The crew was good

Cons: The seats

Cons: small uncomfortable seat,poor air circulation. Could not book my checked bag through final destination, impossible to collect and recheck in time, lost the bag finally got it two days later. Condor needs to coordinate with other airlines for bag flow. Very unimpressed with Condor will avoid in the future.

Pros: Excellent service and employee attitudes.

Pros: Enough room between the seats. Very nice and helpful crew.

Cons: One has to pay extra money to get a decent video program. There were only two movies available in the economy class .

Pros: The flight was only delayed 45min instead of 48hrs (like our original flight was).

Cons: Delays, terrible food, the guy roaming around the pre boarding area whose only job is to weigh random bags and charge $75 when you're over the unpublished weight limit (and the bags were fine on the trip over, so not sure what changed). Expensive inflight entertainment.

Cons: Whole flight was so cold like in refrigerator.

Pros: It was Air Canada to Geneva and Swiss to Lisbon!

Cons: Leave on time Air Canada!!

Pros: The crew was very cool

Cons: The food was ok

Cons: We took off late

Cons: Charged exhorbitant fees delayed the flight and barely apologized

Pros: new plane

Cons: horrible check in and boarding experience

Cons: the boarding was slow

Pros: It was good

Pros: Karl was amazing! So helpful and sweet!

Cons: Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise.

Pros: Comfortable seat. Great crew!

Pros: The flight was so delayed I missed my connecting flight to jfk.

Cons: The flight was so delayed I missed my connecting flight to jfk.

Pros: As usual, punctual flight with friendly crew.

Cons: Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights).

Pros: The entertainment was amazing

Cons: The seats were a bit hard

Pros: The crew was great but the seat wasn't as comfortable and didn't have much leg room.

Pros: Overall KLM experience is good

Cons: Food quality was mediocre for a business class flight.

Pros: Entertainment was amazing

Cons: Seats a bit hard

Pros: individual TVs

Cons: it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off.

Pros: Bags were waiting on Carousel

Cons: Slightly delayed due to incoming flight delayed

Pros: Nothing special

Cons: That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help.

Cons: There was huge issues with our original plane and the lady at the desk was horrible with communication to all the passengers waiting for the flight updates. The one time I finally asked her if there was any updates, after almost 1.5 hours of delay and waiting, she took a very rude and snappy tone.

Cons: I asked and confirmed twice on two separate phone calls that we would need a wheel chair assistance and they assured that it s notified on her ticket .. and still nothing was there for her .. she went by herself in London to the information desk asking for the wheel chair and in Lax no one even met

Pros: Food was ok and they were pretty generous with the alcohol which I needed since the guy in front of me had a seat which allowed him to lean almost all the way back. He ignored several of my comments and none of the staff had anything to say about this even though it was pretty obvious.

Cons: Too cramped.The guy in front of me was laying in my lap the whole trip I have short legs and my legs were hitting the seat in front. Flight left late causing problem all along the way i.e. lost luggage for three days. Nobody was particularly helpful or knew what was going on. I had to make several calls just to have somebody find the luggage. We had to go all over the place just to find somebody to give us new connecting flights. The airport there is a disorganized mess which is beyond words. Nobody wanted to take responsibility for the loss between British air and Aer Lingus and my impression over the phone was that nobody cared one wit what happened.

Pros: Plane changed to an A380

Cons: Waited over half an hour to get off at Heathrow owing to staff shortage so the air bridge took a while to happen!

Pros: Great !

Cons: Kosher meal a bit hard to open

Pros: Amazing and helpful crew. Great seat.

Pros: The roomie seats, the USB port, and in flight entertainment

Cons: Child free section

Cons: Getting home 5 hrs later than planned

Pros: I liked the movies

Cons: Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep

Pros: Cabin facilities

Cons: They didn’t bring one of my bags

Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Pros: Nothing!

Cons: We were told they were holding our flight, we ran 3 terminals and they’d already left.

Cons: The plane was very hot

Pros: Attentive crew, plenty to drink

Cons: Not crazy about the seat arrangement on this plane

Pros: Arriving before the schedule

Pros: Great !

Cons: Kosher meal a bit hard to open

Cons: Received a text that changed the flight departure to a later time. Missed the flight. Cost me baanaadditional

Pros: Crew was nice

Cons: It would have been better if the flight wasn’t 3 hours late.

Cons: There was huge issues with our original plane and the lady at the desk was horrible with communication to all the passengers waiting for the flight updates. The one time I finally asked her if there was any updates, after almost 1.5 hours of delay and waiting, she took a very rude and snappy tone.

Cons: Late taking off. Let's leave on time

Pros: Food and movies

Pros: No

Pros: Non stop flight, boarding

Cons: Food was terrible and seat comfort is bad

Pros: Unable to check in online. Not from phone. Not on website. Called directly and waited forever. And told must do at airport. Arrived and was told flight booked and full so bumped from the flight. Paid $2000 for a coach ticket and not able to get on either flight from Boston - so missed all meeting.

Cons: Join TSA you amateur / cut rate airline. Fix reservation system.

Cons: Over 90 minutes delayed. Plane was so hot it was uncomfortable

Pros: Crew was friendly

Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Pros: Awful

Cons: Everything

Pros: Nice aircraft

Cons: Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay

Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.

Cons: Everything was very good.