This was the worst flight of my life. I was placed in 33D which should not even be considered a seat. If anything it should be a heavily discounted seat. Aside from the usual more tolerable issues (no leg room, delays, poor snacks, the air vent smelling moldy, etc), this location was plagued by being placed directly in front of the bathroom door with all of the fun smells and sounds. The worst part was that there was a dozen available seats on this flight and was unable to moved my seat to any of them. I find it unbelievable that this seat was first assigned over any of those. Very disappointing.
Captain talked to us. View from f in can was stunning along shore
It was friendly. Also, we had some turbulence due to the wing of a plane in front of us, and I was grateful the pilot explained that reason to us. It made me feel like we were safer than if there were no explanation and it was inherently interesting to learn.
Our original flight was cancelled and we were rebooked on a flight the next afternoon. Finally gotten it straightened out at guest services and we were able to get on a delayed flight that departed about an hour later that our original flight. The Guest Services and Gate staff were very helpful!!
Wonderful except my seat cushion had no “cushion” left Cs. It was quite hard and I’m very petite and can us some padding on my back side lol. Other than that we were very happy.
Smooth boarding process and comfy seats! Will definitely fly Alaska Airlines again!
Stop with the fake cheerfulness and the too often expressed sentiment that all you care about is our safety. Bull…. You use that as an excuse to keep us cowering in our seats. How about you go back to the old standby of telling the truth… like why you overbook, why you are delayed, why we don’t get vouchers for your screwups.
No communication on fact flight was delayed. Sat in sweltering plane for 45 min without explanation. Sat on airplane without explanation again after landing.understand delays happen but lack of communication and concern for my lost time was disappointing
Very good. Plane was newly renovated so everything was very clean
My first leg was canceled 3 hr before leaving. My return trip left late. I leave it to Alaska higher ups to figure out what can be improved. Just put yourself in the passengers position.
I liked how it boarded fast. I do not like how the seats are just too narrow, and I’m not a big person.
had to check bag at gate when there was still overhead bin space. As usual the WIFI didn't really work.
Red eye from San Diego. Temperature of the cabin was way too warm and the air duct flowed very little air.
Great job Southwest! My family doesn't fly often but we felt safe the whole time.
Comfortable. Easy. No problems. Just wish they had gf options for snacks.
The charges were ridiculous for an hour flight and the turbulence was very scary.
The seats are now more narrow. I paid for front row the seats in the front are even more narrow than before.
The boarding and seat assignment system no longer works for me, but I know it is being replaced. Otherwise, I am good with the overall experience.
San Diego airport is brand new, spacious, airy and very smooth checkin at SW baggage drop.
No trays in our seats, we sat in first row, purchased a business class fare. Had to hold our drinks and snack in our hands. No plugs for our cell phones. Had to pay for it a drink cocktail each. Seats so uncomfortable.
I really enjoyed the flight…and food and the hospitality but didn’t get the food I requested for.
A/C temp. was way too cold during the flight.
I was booked in Premium Economy and never given a chance to choose to purchase my own seat. Ended up with a middle seat, which was very difficult for me. The airline then left my bag in London so when I arrived in Instanbul it was not there. They delivered it to me the next day but many valuable items had been stolen. I've been flying with BA for years and this was the first time I had such a bizarre and bad experience with them.
Check-in in SAN was long. ORD was good. Flight delayed On board crew was ok. No warmth or personality. LHrR barely made connection
Flying with BA is always a good experience—even in economy class. It is better if in business and first class. Timely, breeze through security and timely connections
Awful it always is unfortunately is the only way to fly direct to london
I’ll fly with any other airline. Besides all the fees and not being able to change a flight even to a later flight without paying £150 charge. Or that the last flight the WiFi didn’t work, the food was so bad, and ran out of options. Seat didn’t recline. And the headset jack didn’t work. This isn’t my first flight with them, and on every flight there is always something wrong that makes the long 10 hours feel like an eternity. Never flying them again.
Horrible. Never again. Wouldn’t let us use the lounge. We had to pay for another lounge to have access.
Lost our bags in Heathrow, We didn’t receive bags in Mallorca for 3 days, out of a 7 day cycling vacation. Really inconvenient and disappointing!
Busy flight and less room to rest on overnight flight.
