Find cheap flights from Santiago to England

Find cheap flights from Santiago to England

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Santiago (SCL)
England
Fri 31/12
Fri 7/1
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Good to know - Cheap tickets from Santiago to England

Low season

March

High season

October

Average price (return flight)

£714

Good deal (return flight)

£548

Good deal one-way

£276
Best time to beat the crowds (3% less expensive on average)
Most popular time to fly (9% more expensive on average)
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding a cheap flight from Santiago to England

  • Looking for a cheap flight from Santiago to England? 25% of our users found tickets from Santiago to England for the following prices or less: to London £279 one-way - £561 round-trip, to Manchester £284 one-way - £615 round-trip
  • High season is considered to be January, February and December. The cheapest month to fly from Santiago to England is January.
  • Morning departure is around 573% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking Santiago to England flights

Which airlines have a flexible cancellation policy for flights from Santiago to England due to COVID-19?

How long is the flight to England from Santiago?

What is the cheapest flight to England from Santiago?

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How does KAYAK find such low prices on flights from Santiago to England?

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Top 5 airlines serving Santiago Arturo Merino Benitez to England

Scores according to KAYAK customer reviews

7.9
Avianca
Overall score based on 13,375 reviews
8.0
Boarding
8.0
Comfort
8.3
Crew
7.9
Entertainment
7.5
Food
Airline reviews

Pros: "Fruit and bread was good"
Cons: "The sandwich wasn’t good"

Pros: "Snacks"
Cons: "El boarding fue en una puerta muy alejada"

Pros: "Crew is always super friendly services are really good."
Cons: "Food is not what it is to be,"

Cons: "On time. Good flight"

Pros: "Monica the crew leader was excellent, always with a smile"

Cons: "Entertainment system need to be improved ASAP."

Pros: "Crew professional, available and helpful."
Cons: "Business class seats are outdated."

Cons: "Food served on plane"

Cons: "Customer service"

Pros: "Good timing and safe plane"
Cons: "Movies coludidos be better, to much oldies. Food coludidos be improve."

Pros: "The crew"
Cons: "La experiencia con la conexión... tenía poco tiempo para realizar la conexión y el proceso fue lento (sin manga, escalera con personas en silla de rueda lo que hizo perder tiempo a los que estábamos en el bus esperando ser trasladados) además de las personas en tierra no fueron amables"

Pros: "Decent food on long-haul flight, and good entertainment."
Cons: "The flight crew was an hour late. Therefore our flight was delayed and we missed our connection. They then separated me and husband on our next flight and put us in the back of the plane. No one apologized once and the entire crew appeared quite indifferent and unfriendly."

Pros: "Nice staff"
Cons: "Slow tv, overhead bins small, no personal fans, when boarding no designated spot for group f"

Pros: "Food. Smooth flight. Nice/helpful staff."
Cons: "Flight delayed, nonentertainment on flight. Was out of order"

Pros: "absolutley nothing, total bullshit airline. Was delayed going, and was cancelled twice on return trip."
Cons: "1. Departure flight was delayed over four hours in El Salvador. Had to be put on another airline and they lost my luggage. 2. Return flight was cancelled not once, but twice. Spent over 27 hours in airport before I finally began flying. WAS NOT COMPENSATED FOR MY HASSLE and lost money on hotels and lost wages."

Pros: "Nothing"
Cons: "Plane was switched. Seats given away. Were placed on other flights arriving to our destination 7 hours after we were suppose to. Horrible experience. We didn’t travel through city we were suppose to. Worse flying experience in years. Our seats had been confirmed upon booking which apparently means nothing."

Cons: "Old planes. Bad attitude of the crew. Remote unboarding"

Pros: "Good entertainment and food."
Cons: "The flight was quite delayed, and also had to wait a while once landed. Not much leg space."

Pros: "I don’t like surprise on a booking if I book business it shot be all flights not some of them be careful when you book with kayak there is hidden flight combination so the price looks better"

Cons: "Entertainment only in Spanish is very poor for a long haul flight, as there were many English on board to Heathrow. When questioning this we were simply told it was technical, nothing could be done."

Pros: "Nothing"
Cons: "After one hour waiting to claim my bag, mine was the first to show up, but it was open. The airline staff broke the lock and took the jewels I had inside. Now, the airline is not assuming the responsibility for what they stole from me."

Pros: "Great crew, flight and, onboard service."

Pros: "Flat bed. New plane. Amenities such as a Tumi bag given out were good"
Cons: "We had seats in 6th row which was right behind the galley area where the flight attendants had their seats. One sat in left side of plane and one on right side. They talked talked talked to each other the entire flight. Not good. They we’re not next to each other so their voices were quite raised. This was th case on all our connecting flights"

Cons: "2 hours waiting at the check in with just two counters open fot most of the time. Poor English of the staff. A lot of people jumped the queue both at check in and while boatding. Total chaos and disorganization. Staff unhelpful, lax and passive."

Pros: "The price was much cheaper than other airlines so it was worth the hassle."
Cons: "Check-in at Lima was awful. The line was extremely long snaking back probably a few hundred feet. Stood in line for well over an hour. This resulted in a very rushed boarding process. Our breakfast tasted awful. I had called customer service ahead of time to check on luggage policies and everything they told me differed from what I actually experienced. The flight attendants were helpful though. Bags were handled fine."

Pros: "Comfortable seats. We were given an exit row so space was wonderful. Plane left on time and arrived early."
Cons: "Nothing"

Cons: "Avianca Airlines down loaded my two check in bags in Bobota, Columbia and left them behind. Still waiting for the bags to arrive in London. Very inconvenient."

Cons: "I purchased this ticket for my CEO's associate. She had to fly economy, but we had purchased business class tickets. Myself, I don't know what happened. Supposedly, there was an issue in Spain."

Cons: "Delayed 3 hours lost conection to Istanbul and change the business for economy in the last fly"

Pros: "Generally very good but when boarding, we had to stand in a long hot corridor before actually getting on the plane"

Pros: "Comfort Seats Service"
Cons: "Food"

Pros: "Perfecto"

Cons: "The food consist only of a sandwich and a drink. Other companies give a hot meal and dessert"

Pros: "The flights wers on time"

Pros: "Staff was friendly"
Cons: "Seats were clunky, I couldn't recline my seat during a 10 hours night flight."

Pros: "Las películas"

Pros: "great selection of movies...outstanding crew"
Cons: "Earphones were pretty bad, could hardly hear...good thing I had brought my own"

Pros: "Everything was spot on. Great creature comfort."

Pros: "Food was good."
Cons: "Staff in Santiago deliberately lied regarding status of connecting flight in Bogota. When I asked for clarification the supervisor was dismissive. No update on flight delay provided at gate. In flight entertainment for our row did not work on a 5 hour flight! Flight crew made no effort to compensate for the huge inconvenience."

Cons: "No fueron puntuales"

Cons: "They overbooked the flight from Santiago to Bogota so I had to travel for 15 more hours."

Pros: "The plane was good, so was the entertainment."
Cons: "We left late, lost our connection, and our bags were a day late. The ground staff in Bogota was horrible."

Pros: "Clean and professional"
Cons: "Food was lacking."

Pros: "The crew on the flight was excellent."
Cons: "The boarding was a bit delayed, but there was no reason / explanation by the staff. Would have been nice to have been kept informed of the delays at the gate."

Pros: "I would say the crew is nice and boarding process was easy."
Cons: "The flight was delayed 2 hours in Santiago while on the runway due to technical difficulties. This caused my missed connection in Lima, therefore I had to wait from 10:45am to 5:30pm in Lima airport for a flight to Bogota, then after that catch another flight to Miami. I lost a whole day I had planned in Miami, arrived at 2:30AM when nobody could pick me up. Avianca didn't give me a voucher for food or transportation or even access to VIP lounges in Lima. I will never fly Avianca."

Pros: "Los empleados de.mostrador solucionaron rápidamente cada consulta y la tripulación fue muy simpática. El avión estaba en muy buenas condiciones y limpieza. Pude elegir el asiento en el checkin online lo que fue genial para.mi gusto. Una compañía que trabaja en simpatizar con sus clientes. Al.menos lo sentí así en este viaje y en las otras.conexiones saludos"

Pros: "Your flight was the most comfortable coach flight I have ever taken. No other airline I've taken for as long as I can remember has provided the leg room and comfort that your airline provides for coach"

Pros: "Food, service and comfort"

Cons: "I didn't like that the entertainment on board didn't work !!! They also stole two phones from my bags"

"This was the worst meal I ever had on a flight. It was undercooked pasta with unflavored tomato paste. Horrible."

Cons: "It was very hot inside the plane"

Pros: "It was crew amazing"

Pros: "As usual traveling with THY was perfect, all was OK. But pls when I buy THY tickets, it is mean that I want to travel with THY not with Anadolojet. Flight with Anadolojet Istanbul-Izmir was awful. The rest of the journey was awesome. Many thanks."
Cons: "In stead of Anadklujet could be THY :))"

Cons: "Crew could have been more pleasant"

Pros: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Cons: "In-flight entertainment films were a bit limited"

Pros: "It was a great flight thank you kayak thanks ti THY"

Pros: "The crew were friendly and responsive"
Cons: "N/A"

Pros: "Most"
Cons: "Small legroom"

Pros: "My languages are all damaged."
Cons: "My languages are all damaged"

Pros: "Staff friendly."
Cons: "Seats too tight. Very little leg space."

Pros: "The flight was quite good, with pretty tasty food, plenty of food and drinks, chairs reclined quite a bit, little extra and gifts for kids, slippers, socks, ear plugs."
Cons: "Boarding prices very disorganized. No announcements and a crowd sprig where everyone just pulled at the gate. Very few announcements in general."

Pros: "The cabin crew was very kind. The kofte tasted good."
Cons: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."

Pros: "Plane clean, newish. Went up, took us there, landed."
Cons: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Pros: "I like the fact that they were ready to inform the New York passengers of the boarding time at instanbul. I was able to go through the security faster than the other passengers."
Cons: "I didn't like the food. It taste sour. The foods needs improvement."

Pros: "Every thing. Food travel and crew"

Pros: "kayak was poop for help for me."
Cons: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Pros: "everything"
Cons: "nothing"

Cons: "They have canceled my flight even though I have booked it long time ago. They climed its because they have overbooked the flight. Crew was rude and short tempered, didn't understand the urgency of having to go to that flight"

Pros: "The staff is very nice and good service and very helpful"
Cons: "The Delay and the rough landing"

Pros: "Polite and efficient crew"
Cons: "Crowded conditions. Passengers with too many carry-on items. Passengers removing shoes AND SOCKS for entire flight (unsanitary!). Dirty restrooms."

Cons: "Turkish Canelled my flight"

Pros: "The cabin crew were awesome."
Cons: "My trip from Houston to Istanbul was awesome and smooth."

Pros: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"

Pros: "You guys are blessed and best of all of time"
Cons: "I didn't hate nothing it was the best"

Cons: "Lost my luggage"

Pros: "I already posted my remarks above"
Cons: "Same wrote above"

Pros: "Friendly and at tentative staff. Being timely."
Cons: "That there was nowhere at the Berlin airport that we were told to drop luggage at B25....all we saw was to board at A4 which is where we sat until it was time to board. Then they guy said I could not carry on my bag, I had done so coming to Berlin from SFO, so made no sense to me. So we had to dash to B 25 and then back to A4. The other thing, having an extremely painful back, there was nowhere for me to sit during the time of going through security etc. All caused stress and enormous pain."

Pros: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."

Cons: "The flight was delayed for 47 minutes and the boarding was a mess because they changed the plane at the last minute and everybody's seats were mixed. Then it was understood that there's over booking on the flight then they again lost time for searching for volunteers to drop their flight and take a further flight."

Pros: "The seats in economy were very comfortable, food was excellent (and surprising given it was a short flight), crew was friendly and accommodating, entertainment selection was excellent"
Cons: "Boarding was slightly chaotic--no one boarded according to group number and people who were not priority used the priority line anyway once all of the members had gone through."

Pros: "Staff was nice and the food was good"
Cons: "We were 2 hours late taking off with no communications. The seats aren't strongly comfortable either"

Pros: "Seatback entertaininment options were amazing. Food wasn't always designed for the American palette, but most of it was pretty good, and they put a good effort into it, unlike US carriers. Flight attendants were great. Boarding was organized and smooth."
Cons: "It's just hard to make a 14 hour flight in economy comfortable. Another inch or two of space would have helped, but I understand the tradeoffs involved in that. Baggage collection at IAH took about 30 minutes, but that may have been the airport's fault and not the airline's."

Pros: "Offered us a free meal for the poor service."
Cons: "Old, uncomfortable plane. Took off 30-40 minutes late. Poor quality food. Circled Istanbul airport for 15 minutes without any communication. Flight arrived late, but no info. on connecting flights provided. At least eight passengers ran through the Istanbul airport to catch the connecting flight to Rome and, despite the fact that the plane was still at the gate, the gate staff person would not allow any of us on the flight. Customer service staff were unhelpful and had a negative attitude. The transfer were helpful."

Pros: "I really enjoyed having all of my concerns over delayed flights and possible missed connections rudely dismissed or outright ignored."
Cons: "Flight was over an hour late boarding and spent nearly 45 aboard the plane waiting to depart. No updates from the staff about our departure status or boarding status throughout the almost 2 hour delay. Got an email from Turkish airlines about this issue and they claim the flight was only 25 minutes late departing. Exaggerations occur sometimes when people are inconvenienced so I checked my call logs and social media accounts and found I completed multiple phone calls and status updates from New York over and hour after Turkish airlines tells me I left. One of us is lying and at this point I'm inclined to agree with facebook that I was still in JFK airport an hour after my flight was scheduled to leave when I updated my status to gripe about the delays."

Cons: "The tickets were booked on Turkish air but serviced by Air Canada. Neither company could change flights, check in or check me out of each other's systems. This caused most of my late night delays and struggles. Beware when using either or other online companies serving other vendors"

Pros: "Nice staff"

Cons: "we had to stop in berlin. we were not informed about the length of the stop. food service stopped in the middle and then resumed 4 hrs later. the crew did not offer snacks instead. wifi did not work on the plane so we could not inform our families of the delay. headset was not working on both ears. boarding was very long due to extra security checks. not sure why u need to go through this twice..."

Pros: "Nothing"
Cons: "The delay, the service, the fact that my bag was only delivered to me two days after I landed, and after receiving the bag I discovered that it had been opened and things were missing."

Pros: "Service is excellent. Ground support was okay, not overly friendly."
Cons: "Istanbul airport has too many people not a lot of place to sit and rest. Very difficult to use the internet."

Pros: "on time, pleasant flight"
Cons: "no issues"

Pros: "Friendly comfortable service."
Cons: "Boarding could be a bit more orderly."

Pros: "Not much"
Cons: "The grew was not very happy almost upset perhaps they were tired the ladies were okay but one of the men was very moody and unpleasant to be around"

Pros: "The food was good, the crew was very professional and friendly."
Cons: "The seats are too crammed and there's barely any room in the economy class."

Pros: "A lot of food and drink, toothbrush, slippers, etc."
Cons: "The audio jack didn't work well on my last flight and one attendant kept accidentally hitting my arm and getting my order wrong."

Pros: "- the food was great! not the usual bad airplane quality, we felt we're eating at a restaurant"
Cons: "- Screen from Madrid to Istanbul wasn't working even though crew members restarted it several times"

Pros: "Pretty much everything"
Cons: "Was late taking off"

Pros: "Direct flight, well priced, good food & service & entertainment."

Cons: "Groud crew told the passanger off. You want to fly sit down now."

Pros: "Very kind and helpful crew members Lots of stuff provided: drinks, food, kits etc"

"The flight crew was very rude to people they thought were ignoring mask mandate. There was a lady that said her mask had slipped down and the flight attendant was very rude to her. When is the mask mandate going to be lifted? I wore my mask the whole time but really ridiculous that I have to still wear it. I have been fully vaccinated since February."

Pros: "Seating is better than most other airlines. In seat entertainment option, bring headphones. Accommodating crew. Beverage and snacks provided at no cost."

Pros: "I loved all the updated COVID protocols and the commitment to a safe comfortable flight. The crew did everything possible to ensure the trace experience was as smooth as it possibly could have been and showed a great deal of patience with my family of five that moves kinda slow sometimes."
Cons: "Biscoff cookies in every snack bag. Those cookies one of the most integral parts of flying delta for me"

Pros: "The crew was helpful but left you alone unless you needed something."
Cons: "Travelers who have already had covid need to stop wearing masks!"

Pros: "Comfort and safety"

Pros: "They left the bags at LAX. We we’re driving to Sun Valley and don’t have our ski clothes and equipment"
Cons: "Get our bags to us in the morning"

Pros: "Most humorous crew I have had in a long time. Had regular beverage service, coffee service and a water service!"
Cons: "I can’t think of a thing."

Cons: "Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight."

Pros: "Nothing remarkable"
Cons: "Delta was ordinary"

Cons: "The delay was totally unexpected and frustrating particularly when no bad weather around!"

Cons: "Never made it on the flight"

Cons: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."

Cons: "Passengers should have the option to ask for additional snacks."

Pros: "The seat was great, I wish all seats on the plane were that comfortable"
Cons: "Nothing, everyone was great"

Pros: "The turkey sandwich was okay."
Cons: "I was seated next to an extremely large man. I possessed only half of my seat for the duration of the six hour flight. I asked a flight attendant to move me but she said the flight was full. There should be a protocol for passengers over 300 lbs."

Cons: "No delays. And have the terminal bridge in working order"

Pros: "The crew was totally understanding with the huge delay."
Cons: "The communication from Delta on the delay."

Pros: "Helpful"
Cons: "More print media to read on"

Pros: "We got on we took off and arrived on schedule just as it should be."
Cons: "N/A"

Cons: "Wait time because of Atlanta crowding.Re:hurricaine?"

Pros: "Everything went smoothly - very happy"

Pros: "The ticket agents and other airport personnel were tremendously understanding and helpful! As a matter of fact, a few said this happens more often than it should, which is sad and shocking! Had it not been for their help this would have been much worse!!!"
Cons: "Our original flight included a connection that overlapped and needed to be changed. I brought this to the attention of Kayak/Aeromexico and the flight appeared to changed for our entire party of six. When we arrived to depart from Akron-Canton there were MAJOR issues with Delta acknowledging the change on their end. We waited at check-in for an hour and half before this was resolved. This also happened when we left Cancun and almost missed our flight. Our daughter also had to put on stand-by in Atlanta due to this fiasco. We spent another two hours working with Delta customer service trying to get her a seat on our flight back to Akron-Canton. Had we not been to Cancun airport extra early AND had our flight delayed in Atlanta we would have missed both flights. This was without a doubt the worse experience we have ever had!! It should have been caught and resolved before I ever had to get involved. I am very disappointed and unhappy with the service offered for the tickets we purchased. This was extremely stressful for my wife and kids and tarnished our vacation. This was totally and completely avoidable!!! You can and should do better to service your customers!!"

Cons: "Separated from my wife even with pre-assigned seats. And One of the stewardess would not take my banana peel and has asked me to dump it into lavatory trash myself. She did not want to handle banana peel without a glove."

Pros: "Entertainment"
Cons: "The crew do not know precisely their proceedings. This cost me alot of money, effort, and time."

Pros: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."

Pros: "Great airline stewards"
Cons: "Suggestion- Overhead bin should be assigned to the seat the person is seated in."

Pros: "Amenities, service, and punctuation of flight"

Cons: "delays after delays"

Pros: "Friendly staffs and on time flights"

Cons: "Bags never arrived at the listed baggage claim. After 45 min, I saw bags on a different claim station and I notified everyone standing around. BUT, I filed a claim with Delta and was immediately given 2500 miles, as guaranteed!"

Pros: "It got me there in one piece. USB ports, entertainment system a good distraction."
Cons: "Terrible food, aisles too tight, seats not very comfortable. 777’s are very noisy. Visas on arrival a ridiculous disaster- 100’s of people standing in lines for over an hour while 3 people slowly stamp your passport. Know that is not the airline’s fault!"

Pros: "Every thing good"

Pros: "Very satisfied. Great service"

Cons: "Customs officials are incredibly un-helpful and slow. I almost missed the next flight because of how slow was that part. I hope Delta can speak up for the passengers, because we cannot express that to these rude people."

Pros: "Understanding crew, and a helping attitude"

Pros: "How they take off and land"
Cons: "The price versus other companies"

Pros: "Everything"
Cons: "Nothing"

Pros: "Excellent service and upgraded snacks in economy"
Cons: "Nothing"

Pros: "entertainment"
Cons: "rescheduling Putting my wife on a different flight seating us in middle seats"

Pros: "Crew was friendly and efficient"
Cons: "Very minimal legroom. Screaming children behind me kicking my seat during flight"

Cons: "I have the worst opinion of the Delta company, when I was flying to Atlanta on October 20 they changed my flight at the last minute I had to leave until my job to take another flight. Just today when returning my suitcase did not arrive they sent it to another destination. I think the company gives very bad service."

Pros: "Left on time, got here early and the capitan was just super nice"

Pros: "I like that if you're willing to gate check your bag, Delta allows you to check in with Zone 1 boarding. Seats did have plugs, which is a huge plus."
Cons: "Touch screens on the in-seat TV were not sensitive enough, technology on board was somewhat outdated."

Cons: "I'm sure it was an excellent flight. I don't know though because Delta didn't manage to get me on it."

Pros: "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
Cons: "No complaints!"

Pros: "Movie selection"
Cons: "They want us there at 4:20 for a 6:20am flight but Clear doesn't open until 5. I was through checkin by 4:23. Why bother if one can't get to the breakfast facilities for another half hour plus? Then Peet's had no pastries."

Pros: "Food was good for coach. Took off and landed on time"
Cons: "Cramped in coach. Observed a little bickering between crew members on movement of carts down the aisles. Seat back entertainment controls very slow in response time."

Pros: "Check in, gate, and plane staff all friendly and efficient. Plane clean and flight on time. Overhead space with full plane was no problem. Service inflight was quick and cheerful."
Cons: "Drop off in San Antonio always a mess. Traffic delays driving up to drop off. Security check 20 minute with no pre approval. Seats crowded. Snack choices predictable."

Pros: "we got there"
Cons: "not much to like. a 55 minute delay from a small airport to the hub is going to cause you to miss your connection. Sure enough I missed my flight home and got to spend 41/2 hours in Detroit. They said it was a weather delay. But folks getting off the plane said it was a crew problem."

Pros: "There was a great selection of available movies"
Cons: "Again, crew was rude at the check-in counter"

Pros: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Cons: "No suggestions."

Pros: "Yes, Very good"

Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"

Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Pros: "The crew was very kind"

Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"

Pros: "Everything works and quick to get to destination."

Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."

Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."

Pros: "The aircraft"
Cons: "No overbooking next time!"

Cons: "I congratulate the KLM crew!"

Pros: "Great plane and staff"
Cons: "Delayed"

Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."

Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."

Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Cons: "Need more leg room!!! Larger meals needed."

Pros: "The service"
Cons: "The food."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Pros: "The service"
Cons: "The seats"

Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"

Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pros: "Easy to board and easy flight."

Cons: "Flight was cancelled."

Pros: "Wifi on Board"
Cons: "Nothing"

Pros: "Good Experience"
Cons: "Nothing much"

Pros: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Cons: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Pros: "Lovely staff, good food, great movies."

Pros: "Nice seats, comfortable."
Cons: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Pros: "was very quick"

Cons: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Pros: "Thankful for coffee being served without charge. Not all airlines do that."

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."

Pros: "Great food"
Cons: "Sears we're toooo small"

Pros: "Eveything is well arranged"
Cons: "Nothing"

Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"

Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Cons: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Cons: "I missed my flight because of MU"

Pros: "Nothing"
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Cons: "seats on Jet air flight are very uncomfortable"

Pros: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Cons: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Pros: "All good"
Cons: "To drop the bag was very messy"

Cons: "Muy mal el embarque y la entrega de maleta express pésimo servicio, al embarque me hicieron entrar como si estuviera abordando y luego me hicieron esperas como si estuviera afuera esperando el llamado de mi fila en zona de embarque"

Pros: "Yes ..... but you have to pay in order to fly confirtable , they dont give you alternative!"
Cons: "Not to pay for ítems that are bebefits with Workdmember credit CARD Santander I paíd luggage and they dont return money baca even if you made the mistake"

Pros: "Free flight change."
Cons: "Meal selection was average."

Pros: "Nothing"
Cons: "I could have been warned that you need to get a pass to go to Hanga Roa before you can board. I had checked because I had heard there was a fee but upon investigation, it was said that this requirement had been eliminated. Wrong!! You still need the pass but you don’t get charged a fee. The extra time required for this tedious meant we missed our chance to check bags and do incurred hundreds of dollars more to get on the same flight the next day. No Bueno!!! This should be highlighted up front!!"

Pros: "The flight was canceled and Latam did nothing to help get me on a new flight."
Cons: "Latam has zero customer service skills I went around and around in circles trying to get a new flight."

Cons: "Food quality can be improved a little"

Pros: "I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?"
Cons: "The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!"

Pros: "Nothing"
Cons: "Try to avoid LATAM. Actually low cost competition is offering a better service. Latam grew too much and the service is bad. They are making too many mistakes such as not delivering basic information such as where to pick up luggage claim. Honest advice: look for alternatives and avoid big headaches"

Pros: "Nothing."
Cons: "The Wamos airlines really bad plane, no tv working."

Pros: "Flight staff, food, seating, Personnal space, restrooms were clean, landing was smooth"
Cons: "Checking in at the counter and boarding the aircraft can use some polishing. The boarding process is confusing due to lack of communication to customers and faulty speaker/PA systems at LATAM gates."

Pros: "Seats were newish, crew was very friendly"
Cons: "They mistakenly sent one of my bags on a later flight so I couldn't pick it up at the airport and instead need to wait for them to deliver it tomorrow"

Cons: "The stewards were rude and they overbooked the flight. These arrived at the gate at 6:15 and were told we could not board our plane which was to take off at 7:30. Absolute nonsense."

Pros: "Plane was clean, videos worked well. Cabin attendants were gracious and spoke excellent English. Food was good."

Pros: "Entretenimiento"
Cons: "Retraso en el abordaje y salida De Santiag y retraso en la entrega del equipaje en Lima"

Pros: "In-flight entertainment is very good with a good selection of movies and TV shows."
Cons: "Flight was first delayed 1 hour then jumped to 3 more hours. Gate was constantly changing so we relaxed at a nearby gate. Never heard a boarding call. Then there's a security check right before you get on the plane so we have to throw away bottles of water that were bought in the terminal after passing initial security. Ridiculous!! How are we to keep hydrated on a 10 hour flight without being able to bring water on the plane?? The flight attendants should, at least, come around with cups of water. Service on LAN was excellent 10 years ago but has deteriorated when it changed to LATAM."

Cons: "Entertainment kept crashing so we had to keep going back to find where we were with our movies"

Pros: "the entertainment console's on the seat backs are modern and have a lot of content."
Cons: "LATAM made me pour out all the water at the gate that I purchased on the concourse after security. they also made me throw away my food. I am very displeased that I had to throw out $15+ dollars of food and drink and that I had zero water when getting on an 11 hour flight. that's outrageous."

Cons: "They lost my bag and I had to wait a full day to get it back."

Pros: "Flight attendants."
Cons: "To go through security again in Lima to Miami in spite that we just came from another plane."

Pros: "Menu for dinner and breakfast Nice designed heavy-duty plastic fork and knife Extremely comfortable blanket Meals were tasty"
Cons: "As always in last class, no leg room."

Pros: "Smooth boarding. On time. Good crew."
Cons: "For a rather long flight, amazed that we had to pay even for water. This isn't a low cost airline! Painful lack of legroom (I'm 5'10"). When the kid in front of me leaned back it was like a hammer on my kneecaps."

Pros: "Pretty much everything other than the fact we had to return to Santiago two hours into the flight for mechanical issues. On the upside, they had a plane and crew ready to go when we returned to Santiago"
Cons: "The turn around resulting Ina five hour delay"

Pros: "The entertainment system is exceptional. The food, in my opinion, has always been good. I've flown Lan Airlines since before the merger for at least a decade. The crew was efficient, in particular given the size of the flight."
Cons: "Oddly, the seats were slightly less comfortable on this larger jet than on the LATAM flight from Santiago to Lima which was a smaller jet with one aisle and 3 seats per row."

Cons: "Boarding was very disorganized and not on time. My seat assignment was changed upon boarding the plane. They had assigned 3 people to my seat which was an isle seat I had chosen upon purchasing my ticket 5 months prior. I was changed to a middle seat. They had an extra (makeshift) security check point on the actual boarding ramp. They made everyone open their carry-on bags and suitcases on folding tables just before entering the plane. They also took beverages bought at the gift shops, right before getting on the plane which was unusual. Overall ground crew was not very customer service oriented. In flight crew was better."

Pros: "I left a scarf on the plain when we landed in NY. And a lamd team member, Kelly, went out of her way to get it back for me right at the airport, and I did!!!! So helpful and efficient and curtious!!! Thank you!!!"
Cons: "There was a 1hour delay leaving Chile, but they made up some time in the air."

Cons: "It actually was all good"

Pros: "Service on board great people"
Cons: "Overbooked flight we had to wait with baby and 4 years old kid till last minute to know if we could get on board or not. Latam wanted us to fly in three different seats we told them that we were happy to flight next day but they pushed till last minute waiting. When that said yes you're flying they forced us to move faster otherwise the fly would be delayed. Mdvela@gmail.com or 0064212154973 if you want to known more ( there is more). Will fly airnz only from now on and will advise everybody to do so."

Pros: "Great entertainment choices, the best airline food I've ever had, attentive service, lots of amenities, new and modern plane"

Cons: "The boarding had to be done by bus, then climbing stairs with carry-on luggage. It was cold at 8:30 am. It was not comfortable. Same thing happened in Guarulhos, SPaulo, en flight MVD-GRU"

Pros: "The crew were very nice and friendly."
Cons: "It was a little slow to get on and get off the airplane."

Cons: "I received a confirmation email and flight information but was unable to check into my flight upon arrival and was not in their system for the flight. Very upsetting and unreliable."

Pros: "El avión era un 787-9 en excelente estado y muy cómodo La tripulación muy amable"
Cons: "El snack era un croissant jamón-queso que venía casi congelado, malisimo"

Cons: "I'm still in Miami airport having spent the night here. I understand I will need to spend the night tonight in Sdantiago airport prior to going to Córdoba tomorrow. Not one apology from the airline for this debacle. Despicable"

Pros: "Enjoyed the large choice video possibilities."
Cons: "Too long of a layover in Lima. My screen kept popping back to restart during the video I was watching."

Cons: "Foods service was very very slow. Foods were not good at all"

Pros: "The flight was smooth and the crew was courteous."
Cons: "After about 40 minutes of waiting in line to check in almost all employees left and left just one person to check people in. Not sure what happened as the employees pretended not to speak English. Also, everybody in our group was given seat multiple rows apart."

Cons: "Latam could not link with American Airlines. It was like I had two separate tickets even though they had a code share with AA. I couldn't get a boarding pass across airlines and my seat assignments were a real problem."

Pros: "Despite having a high "Sapphire" status with this One World Partner and being promised "preferente" seats by the airline when I reserved seats months ago, I was unable to view the seats or check in online. Both their App and their online system were down and unavailable. We were never able to view our actual seats online. The "preferred seats" my group on 5 could not have been worse!! We were seated consistently in row 11 or the very last row of the aircraft immediately in front of the lavatory, where the seats do not recline at all and where you hear and smell the bathroom for the entire flight.. There was NO space to breathe in our seats. I have traveled on dozens of airlines and this experience and these seats were the WORST! After this happened once, I specifically asked to insure that it would not happen again and was told that seats on my next flights were good but they were the same horrible seats. Part of our itinerary was on LAN and part was on TAM, who have now combined into 1 airline, but still operate on separate systems. So LAN customer service could not see the seats for TAM flights and vice versa. Their online system reflected a changed time for our return flight from 145pm to 250pm from Rio. We verified it 3 times (even though we could not check in or view our seats because of "technical difficulties" we could see the new departure tie, and the change was confirmed by our Sheraton concierge, but when we arrived to the airport they informed us that we had arrived to late for our 145pm flight! We showed them the app that showed our flight was changed to 250pm and they could not explain the problem. We were delayed 4 hours and arrived too late for dinner in Santiago. The final 4 hour flight at 4am flight from Santiago to Lima was torture. The seat in front was literally 6 inches in front of my face when they reclined and I could not recline. It was absolute TORTURE! Avoid this airline! To add the agony, they have lost my bag and do not know where it is!"
Cons: "HORRIBLE seats with NO space and no Recline as a "preferred" clients. Impossible and inaccurate online App and check in process that was always unavailable. Unfriendly and poor customer service at check in, and inaccurate information (being told that we had good preferred seats, for example) Lost luggage still pending."

Cons: "One of my bags was damaged on the direct flight from Santiago to Miami. It looked like it had been dragged down the runway. I showed this to Latan representative Angel Pupulin in Miami who's first statement was, "Latan is not responsible." He was rude and initially refused to even fill out a damaged bag report. I explained that I would call my credit card company and put a non-authorization on $2500 worth of tickets. He continued to speak to me in Spanish although I told him, " No habla Espanol." He spoke English but was trying to jerk me around in every way possible. This is not going to be ignored! One employee screwed up all the positives of multiple flights with Latan. I will avoid flying Latan in the future and will not recommend Latan to others."

Pros: "Loading the back of the plane first."
Cons: "Canceling a flight, and not telling passengers what gate the flight is at till 2 hours before and then still switching gates. At one point the gate switched 5 minutes before boarding to the other side of the airport."

Pros: "Most of the crew was really nice. The plane was extremely new."
Cons: "One crew member jacked my blanket and gave it to a different passenger. Also, my originally assigned window seat was reserved for cabin crew, so I was moved to an aisle seat that was narrower than my previous seat due to its in-armrest tray table."

Pros: "Staff was nice but still in an airplane not moving"
Cons: "Waiting and no contact as no cell phone or internet conection to inform hotel you are not going to arrive in time to use their room"

Cons: "To short connection"

Cons: "It took forever to load the plane and they overbooked a few seats. The crew was clueless about how to handle seating a nice family whose seats were taken. 20 minutes later, the crew finally got it together. Also, the sandwich sucked. Some type of cream cheese on a lousy roll. Unbelievably bad and a calorie waste; tasted like wall paste."

Pros: "The schedule"
Cons: "The stop in Lima"

Pros: "I am deaf, almost 68y. Old. They insisted to escort me to the gate, I was very happy to be escorted by a beautiful young girl. I would have been a little lost had I gone through the screening by myself. The indicated gate number was changed as well."
Cons: "Nothing"

Cons: "LAN told us our bags were coming in the next 2hrs all day & they never arrived! They were clearly telling us lies the whole time."

Pros: "crew and cleanliness"
Cons: "Uncomfortable spacing of seats on short flights a nightmare on long hauls. Have to assume the distance between seat and seatback ahead is now a safety issue should an emergency evac. be necessary. Had to argue over an imposed seat change despite holding a 2 hour old agent issued boarding pass. Gate agent plainly lied in claiming an equipment change was making it necessary. At start of trip (1/14), not allowed to board connection and suffered an additional 5hr. layover delay due to baggage transfer problem. No compensation of any type graciously offered for any of the inconveniences."

Pros: "A business class upgrade, lay flat bed, very comfortable. Overall wonderful, made me want to take this flight every time I travel to Chile for business."
Cons: "The flight attendants were not very attentive compared to other business class flights I've been on, especially Delta. Seemed a little rushed, felt as if I wasn't able to enjoy the business class amenities."

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COVID-19 information

Safety measures for airlines flying from Santiago to England

Airlines flying from Santiago to England have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Santiago to England

Mandatory masks

Masks required on board, masks provided on flights from Santiago to England

Social distancing seating

Middle seats unavailable to book on flights from Santiago to England

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Santiago to England

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