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Flight was delayed for 5hours. Food vouchers just aren’t good enough

It was disappointing to see the huge number of people who were allowed to board who were claiming to either be disabled or needed extra time to board who practically ran to the gate as soon as boarding opened. One of the female flight attendants in the premium economy section refused to let a lady with an infant use the toilet next to row 9 to change her baby even though the path back to the rear toilets was blocked by staff and trolleys and said she would have to carry the baby to the toilet during the descent phase when turbulence was present. The passenger refused and the baby had to wait until landing. It would have been no problem to allow this infringement of weathers petty rules. The flight was also very cold due to a cold draft throughout the flight from the bulkhead ceiling which was not controllable.

What do you expect from a Dash 8 plane? No seats really comfortable.

The snacks could have been better, and maybe some warm drinks instead of just water cause it was very very cold.

A little better seat cushions would be appreciated. Crews were all good.

Premium class - the food could have been much better such as a veggie tray or fruit tray or cheese & crackers.

Worst airlines. I will never fly this again. Please warn customers. They cancelled our first flight and then gave us flight vouchers that were declined.

The online check-in process was not smooth. I encountered error messages while trying to add baggage, and the payment was processed twice. The refund process has also been challenging, and I still haven't received the refund.

2 hours delayed. On top of that...slow taking off Slow deplaning so more like 3 That's on a 1hoyr regional flight Hard to f$k it up but they managed!

They could Isaac's announced our gate at Atlanta. Whet we arrived at the gate he thought we were joking and we didn't board. The plane left without us