All up to great standard for Economy seats. Appreciated careful approach to COVID protocols and efficient service throughout. Also minimum delays at Dubai. Will definitely consider Emirates first for next UK/Europe trip! Only improvement could be the breakfasts being too starchy - too many breads, rolls etc, otherwise good.
The on ground check in staff could have been more efficient.
I would say that Emirates rates high in every category. If I could fly with them on all my international flights, I would not ride with any other airline.
Emirates didn't give hotel in Dubai, though our stay was more than 10 hours.
They claimed no fees to change ticket flight yet they made me pay 400 dollars to change the flight date. Very very very expensive for no reason.
Pros: "Excellent care of crew to ensure social distancing is adhered at all times."
Pros: "Good selection of movies. Lights changing color on ceiling through the flight"
Cons: "Need more water service throughout the flight!! So dehydrated! Couldn't get up and disturb my seatmate, but really needed more water!"
Pros: "Food and crew was good"
Cons: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"
Cons: "Food, crew service"
Pros: "Crew was very nice and helpful"
Cons: "Boarding with Nigerians is always difficult"
Pros: "Fast boarding, on time, movies."
Cons: "Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!"
Pros: "Service was good. Staff was efficient."
Cons: "Cabin was overly warm. Sweatie hot."
Pros: "Food was good"
Cons: "Flight attendants could have been nicer. Seats were not that comfortable."
Cons: "I carried the same exact baggage from my SFO-DXB flight into DXB-MAA flight but was still charged excess baggage. Even after being asked to checkin my luggage I found that I could carry it in and there was more than enough space to accomodate everyone."
Pros: "Relaxing Cabin crew were awesome"
Cons: "Not that I can think if"
Cons: "It took a long time to get a beverage and food"
Pros: "Every thing was great"
Pros: "We survived"
Cons: "Plane was cramped and old. We watched all of our luggage sit on the tarmac and told attendants who did nothing. Who knows when we will get it back"
Cons: "Seat bookings in just fly are messed up. Kayak took me to just fly for the bookings. The seats for the the 16hr+ flight on just fly we're window seats however at time of check-in I got middle seats in the center 4 seats. It was the worst flight booking experience on kayak so far."
Pros: "Everything is really amazing about UAE, service, amenities, entertainment options, leg room."
Cons: "Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience."
Pros: "Expenting better from the Airline and Airport. Airpor has only 2 lounges at other terminals for passengers flying either Delta or United, Not for Emirstes and no Priority Pass. The service was not as expected, took me more than 25 min to get a flight attendant to reach my seat to request a glass of water... when I went to the back of the plane to get water I was told to get back to my sest since seatbelt sign was on (it happend to be turned on for 12 hrs over a 14hr flight... Other than that service is better, than modt of US airlines. I flight frequently and I have boarded Emirates before, economy and business, I feel that they do not deserve best airline qualification for economy, fir example KLM is much better."
Cons: "Attention of Flight Attendants Wait before boarding No major airline alliance or frequent flyer program For pay WIFI a complicated selection in the menu and no runs for extra water or drinks Old headphones not compatible eith other comercialized and used by the rest of the world."
Pros: "Bar in business class"
Pros: "Great service and airplane!!!"
Pros: "In every way this was an excellent flight."
Pros: "Helpful staff,gave me seats requested,meals pretty good,good entertainment,even got to see despicable me 3 and didn't need a kid."
Cons: "Would have loved business class,but what can u do,only thing was I had to remind about my skywards miles.."
Pros: "Crew were great"
Cons: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."
Cons: "it was late and it was not informed until we all sat."
Cons: "We already quoted vegetarian but they failed to serve vegetarian, but they arranged substitute that is happy to me."
Pros: "We liked the excellent crew. They were very curtious and made sure every small request was fullfilled. We met couple of friends on the same flight. And so kids had excellent time during the 14 hour journey. The crew were very sweet to all the kids. Very patient and fullied there numerous requests."
Pros: "We got upgraded which was a lovely surprise!"
Cons: "Nothing with the actual flight."
Cons: "It was delayed for 50 mins"
Pros: "I liked everything :) And the stuff was great I really enjoyed it ;)"
Pros: "Efficiency and personnel excelled in client service"
Pros: "Good flight with decent amenities Entertainment can be better. Food quality is going down byt still better than most"
Pros: "Entertainment system was good"
Cons: "On an 18 hour flight I was offered 1/3 of a cup of water or liquid about 3-4 times. They even rationed ice cubes. I had to ring the assistance bell any every 1-2 hours in order to stay hydrated the meals Consisted of a reheated TV dinner and 5 plastic wrapped versions of bread or processeed foods (bread sticks, cracked, cheese stick) normal you just overlook this stuff but when it's 18 hour flight you need actual food and water or else you'll risk dehydration."
Pros: "Everything is very well organised"
Cons: "All was good"
Pros: "The entertainment system was okay. The cabin crew did the best they could, but did run out of the [honestly very mediocre] food."
Cons: "Emirates' economy cabin is extremely crowded. The food is mediocre even for airplane food."
Pros: "Was a very average flight from Dubai to Kuwait nothing special."
Cons: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"
Pros: "It was a short flight but I was able to look at the entertainment section and when I compared it to the previous flight on Korean Air is was far better."
Pros: "Air hostesses were very polite in general I like the leg space food was delicious"
Cons: "- crew pick wake me up to ask for my blanket 30 mins before landing - pick up head set when i had 10 mins left on the movie - did not like not having enough space to fit my hand luggage into overhead compartment for the exit seat. - need free internet - could not get online at all"
Pros: "الخدمه ممتازه جدا جدا والمضيفين روعه والخدمات كامله"
Cons: "اتمنى كل التوفيق لطيران الامارات والتقدم والازدهار والرقي الخدمات ممتازه جدا وبارك الله فيكم"
Pros: "Connection flights less time spent in transit"
Cons: "Crew not very friendly"
Cons: "The fact that I can only carry 30 kg and also that it is very expensive to add extra luggage."
Pros: "Overall fully satisfied with a safe journey package"
Pros: "nice plane , good crew, on time,"
Cons: "I booked 2 tickets way over 6 months in advance for our honey moon and they did not sit us together on our 8 hr flight to milan. I always hear how people get complimentary upgrades in such a situation. Apparently not for us."
Pros: "Food was good in quality an quantity. Drink selection was also good, especially alcoholic drinks. Moves were okay, television selection was okay. I was a bit underwhelmed with the new movie selection."