£33 Find Cheap Flights from Sofia to Scotland – Compare and Save

flight delay was announced after passengers were staged to board the flight. Communication regarding subsequent gate changes was poor.

Ground staff a baggage drop in Palma were generally unhelpful. The flight was delayed and the boards were never updated and there was no communication on the length of the delay.

Over 2 hours delay, communicated last minute - and no acknowledgement by flight crew

Boarding was terrible. We were all cooped up in a small, claustrophobic space awaiting to be let out to walk to the plane. Very cramped and very uncomfortable.

Delay in boarding with no explanation why. Stood for about 40 mins waiting to board

This was the worst boarding ever. We were kept in the boarding bus for almost 40 minutes without any information or update. Very uncomfortable beings squished with another 50 people and not knowing what was happening.

Crowded, little leg room, little lateral room. Hour late, then all funnelled into a small room with a couple of bench seats for 150 people. Most sitting on the floor or standing for 30 mins before chaotic boarding.

You can only check in maximum 2 hours before your flight. But it’s not written anywhere on your ticket or your boarding pass or in any of your emails. The only sign is at the beginning of a huge snake queue on the barrier which is easily blocked by people. So you queue for half an hour only to be turned back. Plus on the flight we paid for priority which included two carry on bags in addition to our backpacks plus I had a letter from Ryanair for my CPAP machine to be allowed as free carry on as well. As it happened, we only had one carry on and the CPAP and two backpacks and the agent insisted I shove my CPAP under my seat which I refused as it wouldn’t fit without jamming it. They had oversold priority (or didn’t check bags) and there was an enormous fuss about overhead storage. Poorly managed and the inflight ordering service didn’t work. It was awful. I will never fly them again. And before you say it was cheap, it was most certainly not. So Ryanair can kiss my business goodbye.

The system of checkin by online only not good at all.. Because not everyone knows how to to do it and when the people go the airport without checking online it charge him, this really unfair 55 Euro this too much for nothing.. Thanks

On time and reasonably comfortable. These airlines need to find a way of sitting their passengers in queues whilst waiting to board