£395 Find Cheap Flights from South Africa to Inverness

Moved me away from my family and refused to fix it.

I noticed the crew was so much nicer and friendlier. It would be nice if British Airways would serve soft drinks during the flight

Must have had an elderly tour on the trip. Plane boarded via tarmac and had both front and tail stairway access. We waited about ten minutes at the rear entrance while elderly folks entered the forward access and walked all the way back to last rows of the aircraft! We could not access the row until every one of them finally reached the final rows. There should have been an agent directing folks Forward and Aft based on seat row. It was comical.

The airport experience at check-in, just to drop a bag, was horrible. The were two agents working, two watching. We stood in line for just short of one hour. I asked the agent if this were normal and he said, "Well, yes. Just two computer terminals." No apologies. BA needs to fix this ASAP. Meanwhile, I've moved BA to the very bottom of my booking list.

Good shuttle to Europe. Face check boarding needs overhaul. 2 stations for 200 people and still with passport check. Why have both? Why is this now slower than 5 years ago?

Tickets get checked 4 separate times by different staff, would save time if only the person at the entrance and the person who scans the tickets checks them!

I have always been pleased with their service. Would not change a thing

Both flights Heathrow and to SFO were delayed significantly. Walking up outside steps to aircraft with suitcase was a challenge and I am a healthy 63 year old!

Why don't they board from the back of the plane to the front. We have to move by all the people and their luggage to get to the seats.

Seating and food was the worst we have experienced in 35 years of traveling for both personal and busines .