Waiting for 2 people to come through security that delayed the flight. Everyone else made it on time, should have left without them. Flight was cold.
The flight was over an hour late taking off. Air traffic control on the outward flight caused the delay. Horrendous passport queue at Malaga. Families with children must dread it. Another Brexit negative
This is my second flight with jet 2. Both been great - lovely helpful staff. Will fly with you again
The food was nice but same pud and crackers as on the way there should be different
Everything from check in to the flight was great. Helpful staff. Immaculate planes. There is nothing I would change
They are organised and customer service is so good from arriving at the airport until finally landing at your destination. The experience is a million times better than travel with Ryanair.
No hot drinks but otherwise a good flight with decent leg room
Flight was ok with a great landing. What could have been better would have been sitting away from the lady behind me who was coughing and sneezing all through the flight. I have been ill with a very bad cold ever since and can only put it down to being sat in front of that lady!
Great flight from malta airport, all on time & no delays, Birmingham Airport a little confusing with the ongoing upgrades!
Boarding time was confusing. On boarding ticket it said 2:50 but then the board said boarding now from 2:20. In the end people were still boarding at 3:00 so it meant people were sitting on the plane for 40 mins. Staff were very friendly from check in to plane to arrival. Plane was fine for the type of journey. Food was adequate and good selection.
Was a really good flight and so fast always try to get the first 5 road if you can
Almost as usual, half an hour take off dilay, on the other hand - the checked in baggage arrived as magic super quickly. By the way - why do you ask to rate the food and entertainment on flights without them? at least offer the option of "Not Relevant" or similar...
Not constantly changing the price DURING a booking. Felt like bait and switch.
All very smooth airside. Check-in counters were understaffed. The wait is too long. Only two, then three counters were open. Waiting time of 35 minutes is too long. Pls review your rota.
Very fast boarding. Crew members were super nice. I loved it!
My luggage got lost and until today there is no solution to the problem. It's still missing
Only food for sale. Did not even offer water. No entertainment
Checking was efficient and quick. Adequate luggage space. Food for purchase only at high prices
The flight was canceled at the last minute. Alternative flight was booked after 6 hours wait in Malaga airport.
Bought check in baggage but couldn’t do it at the kiosk, had to line up just to get baggage tag which was a very long queue with only 1 customer service agent handling all vueling flights. Had to wait about 45mins just to get a bag tag and drop baggage.
Over 2 hours delay, communicated last minute - and no acknowledgement by flight crew
Boarding was terrible. We were all cooped up in a small, claustrophobic space awaiting to be let out to walk to the plane. Very cramped and very uncomfortable.
Rubbish moved my seat don’t know why same seat configuration cost me extra so me and my wife could sit together now I know why no paper ticket so they can do this
Flying from Newquay was an absolute dream! Would 100% recommend flights from there!
Passengers next to me insisted I change seats so they could sit together. I had to frequently move so that when the sear belt sign was on I was in my proper seat! I was returning from helping my mum with my dad's things after his sudden death and didn't feel like arguing with the other passengers.
Good but both flights were delayed by nearly one hour making boarding tedious. We had to wait with no information
Unnecessarily delayed and remarkably inefficient boarding contributed to a significantly delayed departure. Seats/legroom astonishingly uncomfortable even by Ryanair standards (minimal legroom plus reinforced plastic seat backs ensure you get punched hard in the knees every time the person in front moves, and as a 6-foot passenger I had nowhere else to put my legs. Upon late arrival at the gate in Luton we were kept waiting another 20 minutes before being allowed off the plane. Both Easyjet and Wizzair are currently a better bet.
Awful as usual the air stewardess loved her own voice and would not stop talking on coms for 2hrs please please please shut up I can’t hear my headphones and don’t want to buy juty free
expedite passengers through passport control when the airport authorities are processing inefficiently.
Great flight and crew but let down yet again by the disaster that is Birmingham Airport
