budget airline, not a lot of amenities but perfectly priced for a 3.5hr flight. Crew/Pilots were great, communicative, and overall provided a great experience for the price point. Have flown with Norwegian when coming in/out of Norway for the past x10 years now!
Unfriendly staff at boarding gate. Unclear announcement at about gate change. Low cost airline with no amenities on board. Bring your own water.
Terrible communication about cancellation of flight. Put on a flight the day after our departure day even though there were seats the following day
…not even a power outlet. Nothing but uncomfortable seating with unhelpful staff.
Overall flight was fantastic.i really enjoy the whole journey .
Little more legroom would have been nice. But it's a very short flight, so it was fine really.
Short flight, some waiting to board, but no issues and no frills.
No staff at the gate and the flights were not posted on the board so we missed our flight. Horrible experience. Be VERY careful flying Norwegian. Super limited ability to communicate with their slim staffing and restricted hours.
Tickets were cheap but it says no where that food was not included, I travel Austrian, Swiss and Turkish airlines all the time always food is included, never flew Norwegian again
Only one choice for meal seats had no leg room
I didn't book special seats but the ones I got were great. The food wasn't good but on par with other airlines
I paid extra for our seats on the way coming back from Stockholm to New York the seats were changed and it was totally waved. This happened to three more passengers.
Online check in of SAS is very poor. Even the kiosks at London had system problems. Either it would print boarding tickets or luggage tags. Many other customers had problems . SAS staff was good and helped.
I really enjoyed how clean and big the aircraft was, as well as how friendly the crew was.
The seats have no legroom. I was bruised on my knees for having them pressed up against the seat in front of me. Then I got food poisoning from the special meal I ordered. Pretty horrible all around.
Airline left me stranded in the U.S. gave me an unrequested refund of 40% of booking and canceled my trip back! When I asked why, the said “we don’t have to tell you why”. “But you can rebook”. Never again! Paid 2x and rebooked on Austrian. What a joke!
I liked the free wifi in business class and the food and beverages.
I loved it the staff across the terminal process from entry to airport and boarding of flight excellent. Onboard aircraft the flight attendants crew were fabooois lovely and always assisting
I love it the scandavians know hospitality travel and are very friendly peopu
A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.
The plane was late to Frankfurt and I almost missed my connection and my checkt in bag didn’t catch the second flight! Poor
Seating was average for a first class seat. It very modern. I expected better.
The seating arrangement by having privacy screens would have been more appealing. If you sit in the business class, you pay for extra comfort and privacy. Other than that, the service was excellent and the staff very professional.
Easy checkin. Things went off without a hitch. The the movie selection for the flight wasn’t great, though.
It was good service. The very low economic seats where not comfortable
It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London
Liked - efficiency of boarding with 2 jetways. Checkin was with kiosks with helpful and plentiful workers to help with the process. Munich airport security was very automated, efficient and effective. Free wine and beer! Cons - food was only okay in economy class. Plane bathrooms could have been cleaner.
Discover needs to offer better food and drink options in Economy class.
Cancelled and left stranded with two babies. They couldn’t rebook and I have no way to get home. 100 phone calls later the calls kept getting dropped. When I asked to cancel and rebook elsewhere they couldn’t promise me any type of refund even though they canceled the flight without alternative options
