I know it’s a budget airline. However, I felt really cramped with my elbows touching the person next to me and was thankful for an aisle seat so the brushing elbows was only on one side. For context, I am 5.3 and size 10, The lady next to me was smaller than me.
30 minute delay. Not informed by Jet2 just left to stand outside terminal on a ramp waiting for the bus. Only knew of delays due to Kayak notification.
Tivat airport was really terrible, but the flight was excellent
Kayak told me in the morning that the 16.40 flight would be late! It arrived late to pick us up and arrived at Manchester 35 minutes late. We then had to wait quite a while for the luggage to come through. Missed our train because of this!
Apart from the 3 hour delay, the flight was fine. The seats could have been a little more comfortable, but the staff were great! The seats are not as functional - removing the place to put your book / tablet is a real inconvenience. The food choices could be a little more varied / healthy.
Meals could improve Very plain and poor quality. I wouldn't mind payın more for better.
Seat spacing good ( I am tall), very friendly and competent cabin crew. Good updates from flight deck. Excellent boarding and disembarcation
Waiting for 2 people to come through security that delayed the flight. Everyone else made it on time, should have left without them. Flight was cold.
Felt very cramped, seat quality poor and temp way too warm with little ventilation. Persistent ramming of duty free ‘bargains’ donut throats. Food & drink service glacially slow.
Late again to leave and late to arrive. Seats are too hard.
They knew what the weather forcast was so should have put us through a tunnel we all got wet through getting on the plane so was cold all the way home also we were running around tge airport from gat to gate changed from 1 to other 45 minute walk each way people didnt know what was happening old people were ending up ill it was to much for them.
Got what we paid for. Food option. Need to carry more stock.
Usual slick event. All the basics covered well. On time, plane full.
The staff were lovely but the plane was very cold .
The flight departured two hours and a half later than the original time flight. We loose our bus and it cost us 108 £. We are not repeating
Has always great flight. You get what you pay for.
3 hours delay, little communication, no refreshments provided despite legal requirements
On time! The wait to board standing outside was miserable. The “priority” boarding is misleading as it does not help the boarding process at all. The bag charges were very high and my expected carry on did not quite fit in the measurement box. The lobby experience at the airport was terrible! Signage and directions were inadequate. The staff was all lovely.
Late boarding as our plane was late arriving from previous flight, then 3 hours sat on the tarmac waiting for a time slot. Then, when we arrive at Birmingham airport, we had to lug our bags down the plane steps, cross the tarmac and lug our bags up the stairs to enter the airport. Horrendous!
The lady at the boarding gate was so rude. She was challenging people being in priority and looking them up and down as if they weren’t dressed for first class. This was Ryan air priority. We all sit in the same seats. She loudly called out to embarrass a man who she believed had cheated and got in the priority line. He had a valid priority ticket and even worked for Ryanair. Also challenging visas insisting people download them until they proved on the government website it wasn’t required to print. The Ryanair employee who was challenged said she is always like this. She also pulled people from regular boarding as they were fashionably dressed and upgraded them to priority and changed their seats. That was comical. I think she felt she should be working for Emirates first class, although they would t have stood for her rude behaviour
Easyjet staff very helpful at airport as I need assistance. Flight slightly delayed both ways but soon made up the difference.
Flight was cancelled. Then left virtually completely in the lurch
The workers checking passengers from the boarding gate stole money from people whose luggage was perfectly fitting inside the carry-on sizer.
Whole way through - far more professional and slick than I expected
Good news was that Bag Check was open two and a half hours before the flight, which is essential with the chaotic immigration process. Flight was okay, but sitting at the back of the aircraft, 3 overhead bins on both sides were filled with crew bags and other misc items, so we couldn't put our cabin bags anywhere near us. To add insult, twice the crew managed to drop items that they were taking out of the overhead bins onto my wife's head, who was sitting in an aisle seat.
You need to make signage at Berlin Airport clearer. Having checked in online we had our boarding passes onlour phones. You do not make it clear that you need to check in again to receive a printed luggage tag. You get to baggage drop off and it says you can only do it with a luggage tag BUT not how to get this.
It was good except they could offer free water and tea/coffe
Sat at rear of aircraft and was very cold. As a frequent flyer for many years, this is was the coldest I have ever been. Other passengers and some crew were complaining how cold it was. Sitting near the doors always risks being colder, just the way the aircraft works - but this was exceptional, bring a good jumper. Everything else was pretty standard easyJet - good value low cost carrier.
The plane was postponed for over 2.5 hours, which meant that all four of us missed the check in time for our ongoing trip to Melbourne. We had to buy new tickets for 4 people as we had to forfeit the ones we had. The cost was really unfair. i understand that it was snowing during the first leg of the plane for that morning. Surely the cost could have been shared by the airline and not all by us. I could have bought insurance - but you can see how much I travel. I will need to chose more trustworthy airlines.
The true is that travel from London to Faro on 11/12/2025 by BA was cancelled, so I did not go to Faro, so i did not board easy flight. The mediocre qualification to you was because even when i bought an insurance, i could not change date neither obtain reimbursement. It could be ideal if you do something in order for me not to lose the purchase Thank you
My flight from Athens to London was delayed 30 minutes. I got automatically booked on a different flight before the plane landed. However, I never received any notification about the new booking so I had zero knowledge about the flight number or even where to go. Checking in: it was absolutely impossible to check in for my flight online. I literally had to call British Airways to check in for my flight and select a seat. It was very inconvenient and a bit stressful.
The service was wonderful. Heads above the flight out on American. I love British Airways
It made me feel safe that the crew diligently check our seatbelts. One crew member was so very patient with a passenger in explaining to him why his daughter’s car seat had to be buckled in a certain way. This passenger and his wife were quite argumentative and she maintained her composure brilliantly.
Although we paid for pre-assigned seat assignments to sit together, on our flight from LHR to BOS our seats were reassigned at boarding with my 10 year old daughter seated apart from us in an exit row. We were assigned the last boarding group with little overhead space left when boarding. As a result my carryon was at my feet the entire flight making it very cramped.
The worst experience with British airways that left me with a delayed flight until the next day and no hotel accommodations available or food voucher. I still have had anyone follow up on this matter
Nothing! They canceled our flight to Greece the morning we were supposed to leave and offered us another one 5 days later (for a 9 day trip). They said it was an “operational decision”! Yeah a 777 that was 2/3rds empty, so they probably sent it to the Middle East to make a fortune getting people out of there!!
They sat my 2 year old in the seat behind me, separate from myself and my 5 year-old daughter. When I asked them to fix it they told me to speak to the gate agent in London. When I asked in London they told me to talk to the cabin crew. Then a “Supervisor” stuck us in row 39 at the back of the plane when we were originally sitting in row 25/26. They ran out of food which was gross anyway, and the entertain didn’t work the first hour of the flight. Overall terrible experience.
Last minute charge for 1 checked luggage before boarding which wasn’t mentioned when we bought the tickets months ago. It was an unexpected surprise. We had no choice but to pay to board. Most airlines allow your first luggage free.
The flight from London to Thessaloniki was great. The return flight was not. Many issues with flight attendants and not having proper products to eat and drink.
I love flying British Airways. The process is efficient and the crews are tremendous.