|Avg. flight duration||6h 31m|
|Flights arrive in||Bangkok Suvarnabhumi & other airports|
|Flights depart from||Tokyo|
|Airlines||Scoot, Vietnam Airlines, Air Macau, China Eastern, NokScoot, Thai AirAsia X, Cebu Pacific, Jeju Air, Tigerair Taiwan, Air China, Thai Airways, Cathay Pacific, Malaysia Airlines, China Airlines, Japan Airlines, Philippine Airlines, Korean Air|
Cons: Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination.
Pros: on time and departed early
Cons: none. is budget airline
Pros: Extremely rude.
Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.
Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.
Cons: Was ok
Pros: Vietnam Airlines is doing an excellent job flying from the homeland to Paris and back. They have the last generation aeroplanes, decent seating in Economy Premium class. The crew is doing their jobs quickly and efficiently. I could sleep most of the 12 1/2 hours that it takes from SGN to CDG. And the prices are attractive, too.
Pros: Boarding by rows - great!
Pros: Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable
Cons: No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing
Cons: Delayed by almost 2 hours.
Cons: Delay time was too much
Pros: Flight times
Cons: Movie choice , no onboard TV
Pros: Not a thing
Cons: Your airline did not consider we were travelling with an infant, just provided us with any sitting arrangement. Extremely disgraceful. First and last time travelling on your airline.
Cons: Delay time was too much!
Pros: we did not fly as we missed the flight due to freeway accident delayed 1.5 hours
Cons: airline told to come back next day and would have to pay another change fee for each leg of the flight totaling $1,000 USD. Opted for another airline to leave same day for same price and spare the cost of another hotel night's stay and taxi charges. airline agents really did not care.
Cons: It’s no fault of crew that the flight is difficult due to length of time from Pudong to Vancouver! But the seats are too close for such a long flight and my tv only had one ear plug working (yes, we changed plugs to try to get it to work, but because the plug-in jack on the tv itself was broken, it just wasn’t able to be fixed during my flight), and the tv is the only thing that makes the flight remotely bearable!!
Pros: Fast check in&boarding Crew Seats space for legs Flying stable
Cons: Flight delayed Food doesn’t have any sign for halal/muslim food! Entertainment was boaring
Pros: The crew, the plane, the professionalism.
Cons: More legroom!
Pros: Crew was amazing especially for such a long flight. Nice to get food too. Great on flight entertainment
Cons: Breakfast was not nice. On line check in could have been easier.
Cons: We have to claim the baggage outside and then come back to check in and get the new ticket to Bangkok again it’s terrible
Pros: The crew were friendly and the flight was smooth.
Cons: The seats were small, I couldn't find a way to sit comfortably. I think they might have been better than other budget carriers, but still too small for a 180cm person. They were missing some food items, disappointingly.
Pros: Overall flight was good. The pilots seemed young but landed the plane so smoothly I didn’t even feel us touching down. Seats were a bit small but as this was a rather empty flight, I ended up finding a whole row to myself at the rear of the airplane and slept through the whole flight. Flight attendant seemed nice. Boarding in DMK was terrible though. As they had a single janitor cleaning the giant waiting hall, all the passengers had to wait for hours outside with no chairs. It was chaos getting in.
Cons: -Boarding process (prepare to feel likes herded cows) -narrow seats (it’s what canned sardines feel like)
Cons: Airline provided no water on a 5 hour flight and wouldn't accept credit card or dollars, only baht. Since I was leaving Thailand I had none so the told me to drink from the sink by the toilet that said "do not drink."
Pros: I fly about 50 times a year and this trip by far has been my worst flight. The service is horrible. Customer service is nonexistent.
Cons: Everything from the second I checked in was terrible. I cannot find one thing I was happy with.
Pros: Surprisingly they had a check in at the regular terminals (normally low cost carriers are at terminal 3, which you need to take a bus or walk to). The boarding was smooth and efficient though a bus gate.
Cons: Food came out our maybe 4 hours into the flight. No entertainment of course. The seats were very small and cramped. Not sure how a bigger person would do but I was in the middle seat and rubbing shoulders with both people. We also flew into Don mueang airport at Bangkok which had extraordinarily slow and long immigration lines. Spent an extra 90 minutes there. Overall a rough trip and the LCC was just part of it.
Cons: We were not offered any drinks or food (on a fairly long flight) on over a six hour flight, so obviously I didn't like the service. I doubt I will ever fly on this airline again!
Cons: Crowded seats, no entertainment and no provided food or beverages for a 7 hour flight. Air asia does not care about your comfort, they just want your money.
Cons: My flight reservation couldn’t be found when I tried to check in online so I have to buy another ticket the day of for $400. When I got to the check in counter it turns out I already had a ticket. Kayak and Cebu were very unhelpful.
Pros: Seats were comfortable. Lavatory was spacious. Airplane was clean.
Cons: I know that the ground crew can’t control passengers from lining up even if it’s not their turn yet but there should be enough space for families with small kids and senior citizens to go up to the front to board ahead.
Cons: Its a cheap airline.what do u expect?
Pros: Crew were very friendly
Pros: Nice new equipment A321 and FA always nice
Cons: Baording is always a cattle call, they attempt to go by rows this time but still a mess of crowding and shoving. The gate announced boarding and everyone jumped, then they tried to refuse those in line making it even worse. Poor gate agents!!! Then as always they blame manila teaffic for delays....so irritating. Almost an hour late...no reason it was sunny at both airports and this schedule is set weeks ahead and they still claim heavy traffic..ridiculous
Cons: low price air ticket doesn't mean low quality service!
Pros: The CS is very good and we boarded the plane with a SWA level of efficiency.
Cons: The inbound plane was delayed.
Pros: Price is great if you are lucky enough to get a promotion ticket. Free luggage is included in the ticket During the flight, crews provided water sufficiently.
Cons: Basically nothing considering what LCCs provide.
Pros: Good service for what you've paid for. Luggage allowance included in the fare could be a bit more.
Pros: Smiling stewardess
Cons: So far so good
Pros: On time flight, quick boarding process.
Cons: More than double charge for purchasing checked bag at the airport. Very little legroom. No online check-in and must pay for seat selection. No mobile boarding pass. Very outdated airline.
Cons: China Air was handling Tigerair boarding. I told them I tried to add checked in luggage 4 hours prior boarding as website indicates, but I could not. It is much cheaper to buy online than at the counter, but they said there is nothing the can do, and I paid full price. I understand Tigerair is budget airline, but they should obey my minimum rules, if their website was not working, I should not pay for it. Anyway that is the last was the first and would be the last time I am flying with them. I make sure my friends who fly frequently know about that too.
Pros: It's so cheap that you can even book a ticket 1 week ago.
Cons: It delays a lot. Make your schedule flexible. It doesn't provide free water on the plane so prepare a bottle water before boarding.
Pros: Leg room is ok, and on schedule, and it is Taiwan company, good. Next time I will fly it again
Pros: Only food for purchase on board.
Pros: Yes they where excellent on everyway possible but the 1st hour of the flight was rough.
Cons: Seems like airchina have no experience in aviation business
Cons: Barely any legs room to move around and I’m 5”3
Pros: Refunded or compensated
Pros: Food and service was great.
Cons: Old plane, headset did not work well.
Pros: Short flight but full service with flat bed business class, was not expecting that!
Pros: Good friendly staff. Good flights
Cons: Food wasn’t good. Movies selection is not good.
Pros: crew was pleasant.
Cons: very cramped seats in economy class had to take a bus and walk up the stairs to get to the plane medicocre meal (but it was a short flight)
Cons: More friendly crew
Cons: Ok perfect will do it again
Pros: I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks
Cons: My earphones was broken, a little bed for me. Entertainment without sport news.
Pros: Airport checkin crew sucked, in-flight crew were fantastic!!
Cons: They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??
Pros: Really good flight, no complaints here. Friendly and efficient staff.
Cons: The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs..
Pros: Crew on board did their best.
Cons: Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.
Pros: Everything. Just a simple, very short haul flight: nothing too complicated.
Cons: There was nothing to fault.
Cons: aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard.
Cons: Crew service
Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing
Cons: It was overall good goong there, however my trip back from Manila to Ontario was cancelled due to employee strike and i had a 12 hr lay over in Taipei and diverted my flight to LAX and have to pay almost $100 for my Uber ride. I will have to ask China Airlines to reimburse my Uber expenses.
Pros: I like the staff was very nice, and boarding process was not bad.
Cons: The aircraft was extremely dirty, also my seat was saturated with a spilled drink and it was all over the seat and the tray table and tv, there was old food crusted on the seat back. I didn’t want to touch a thing thank god it was only a two hour flight. Very very outdated.
Pros: Excellent customer service with every question
Cons: One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.
Pros: the headphone was so great that i was away from the noise, and i do had a good sleep on the plane.
Cons: it’s a pity that i missed the hot snack of premium economy.
Pros: Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!
Cons: As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.
Pros: Spacious leg room.
Cons: The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell.
Pros: The food the service and the staff
Pros: As always
Cons: The food and drinks were sub-par
Pros: Great service
Pros: Boarding by rows - great!
Pros: Don't expect to be ontime, or have announcements when there is a gate change. Airport employees are more annoyed that you are visiting then what you would expect. Air doesn't run on the plane until your 10k up. HOWEVER, we got there safely and my bag showed up so all in all its fine.
Pros: Standard process
Cons: Informed gate personnel of a physical disability within our party. Instead of allowing us to board with another party utilizing the wheelchair service, they conveniently suggested that a line was also forming right before boarding the plane.
Pros: Very quick procedures! Check in, boarding, disembarking
Cons: Seats are not comfortable
Pros: Entertainment was good... boarding was good.
Cons: Totally uncomfortable.... big guy had his legs almost on top of mine under the seat in front of me. He was so wide, his shoulders and arms were on top of my chest at some points of the journey. Bigger people should not be able to buy coach seats. They should have size and weight restrictions.
Pros: The chair was comfy! It could adjust to ANY position you need.
Cons: My crab cakes were just mush and my tv remote didn’t work.
Pros: plane and crew
Cons: mla airport is at its worse
Pros: Truly friendly, service minded and happy cabin crew.
Cons: A bit messy for the boarding but partly as unruly passengers
Pros: not much.
Cons: lousy entertainment system, old plane, food mediocre, kept the plane freezing cold, check in process a gong show.
Cons: I am not sure why they were delayed.
Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded
Pros: The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.
Cons: As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.
Pros: boarding is thru gate and not tarmac
Cons: food are expensive.
Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.
Cons: Could not recline chair
Pros: Service was great and flight landed safe. Korean food was delicious.
Pros: The entertainment
Cons: More food selection like vegetarian
Pros: service, food, kindness
Pros: crew was amazing and movie selection was good
Cons: poor business class seats and small screens
Pros: Exceptionally trained and attentive staff. Clean plane.
Cons: More entertainment options.
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