JAL offers Sky Wider economy seats with a 2-4-2 configuration on 787 aircraft, enhancing comfort.
JAL Business Class features Sky Suite seats with direct aisle access and enhanced privacy.

| Low season | June | 
|---|---|
| High season | December | 
| Cheapest flight | £218 | 
Direct departures
Tokyo to Colombo Bandaranaike Intl
Tuesday
SriLankan Airlines
SriLankan Airlines
Thursday
SriLankan Airlines
SriLankan Airlines
Saturday
SriLankan Airlines
SriLankan Airlines
Sunday
SriLankan Airlines
SriLankan Airlines
Direct returns
Colombo Bandaranaike Intl to Tokyo
Monday
SriLankan Airlines
SriLankan Airlines
Wednesday
SriLankan Airlines
SriLankan Airlines
Friday
SriLankan Airlines
SriLankan Airlines
Saturday
SriLankan Airlines
SriLankan Airlines
Close to excellent. The only problem is when I try to charge my phone on the USB in front of my seat, the battery level is decreasing rather than increasing. Why?
Close to excellent. The only problem is when I try to charge my phone on the USB in front of my seat, the battery level is decreasing rather than increasing. Why?
If my return flight was not so much better, I would have given an excellent review.
A lot of things Never flying with this airline again Had an emergency landing
They downgraded me from premium economy to regular economy and me had 2 major lay over and had to have an emergency landing due to engine failure mid flight Don’t use them worst experience I have ever had still dealing with the trauma
My connecting flight was canceled or never existed. My stopover went from 1 hour and a half to 10 hours. It was a long day that I wasn't prepared for and it would have been nice to know that ahead of time. Cathay is great though. Great staff, entertainment and food.
Overall pretty good experience. It would be nice to have caught the attendants even they were flying down the aisle with snacks, and if they could cater to multiple dietary restrictions (bland and no lactose. The customer service chat is a bad experience), but otherwise no complaints.
Boarding at the airport was not well managed. Otherwise, had a good flight sitting in the first row (which I paid for). Crew was pretty friendly, and flight was smooth.
There was a flight attendant named Angela who took care of me because I injured my foot badly right before the flight. Because of the service she provided I will always fly Cathay.
I was only given 2 meals, and my screen showed that there were 3 meals. Second meal was 1-2 hours late according to the screen.
Just want to do a little more clean up so does not smell like urine.
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