£392 Find Cheap Flights from Umeå to England

The flight was cancelled without explanation, and the replacement flight was late

The staff were great, the food was good. I just hate being crammed in a tuna can for 10 hours cause I can’t afford a better seat.

Baggage was mis-handled; food and grocery items in the baggage were damaged.

Service, food was outstanding. They make every effort to make sure that your long flight is as comfortable as possible. The only reason I did not rate them excellent is the way they handled our cancelled flight. They were great about re-booking except for the hotel. A communication breakdown ensued regarding who was booking the hotel for our overnight stay: the city where the flight was cancelled or the city where we were going to lay over for the night. In the end, neither of them did, so we ended up doing it ourselves and were extremely lucky to get a room at all. Given that, I still would not hesitate to fly with them anytime.

I paid extra for our seats on the way coming back from Stockholm to New York the seats were changed and it was totally waved. This happened to three more passengers.

It was great, used to fly them a lot back 20 years ago but since did KLM as my flight route changed, but very happy with my experience and will come again!

I love it the scandavians know hospitality travel and are very friendly peopu

I paid for the seat with more leg room but on the day of my departure my seat was changed. I brought it to the airline costumer service and he was able to change it back. The person sitting next to me had the same exact issue.

Food could have been better. My pasta was microwaved into a solid block. Inedible.

SAS is very good at service, the lounge was great, and flights were on time. Boarding is fast and efficient!