Daily cleaning, installation of cabin HEPA filters on flights to Baku
Azerbaijan Airlines has waived its change and cancellation fees on flights to Baku Heydar Aliyev. Confirm policy on booking site.
The cheapest airline ticket to Baku from the United Kingdom in the last 72 hours was £123 one-way, and £222 round-trip on the route from London to Baku. The most popular route is from London to Baku and the cheapest ticket found on this route in the last 72 hours was £222 round-trip.
In general from United Kingdom, Azerbaijan Airlines flies the most to Baku. The most popular route is from the United Kingdom, and Azerbaijan Airlines flies this route the most.
Baku Airport is 12 miles from the centre of Baku. View on map.
Baku is served by Baku Heydar Aliyev Airport, also commonly referred to as Heydar Aliyev, Heydar Aliyev Intl, or simply Baku Airport. The airport code is GYD.
Most visitors from United Kingdom need to provide a negative COVID-19 test result and/or quarantine to enter Baku.
Read more about travel restrictions for Baku
Visitors from United Kingdom are not required to quarantine after entering Baku.
Visitors from United Kingdom must present a negative RT-PCR (NAAT) test taken 48 hours before departing to Baku.
Current regulations for vaccinated travelers to Baku: most visitors from United Kingdom may enter Baku but may still need to provide proof of negative COVID test.
Masks: Required in enclosed environments.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Baku is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Baku with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Baku up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Got to ride on a Boeing 747 Intercontinental!"
Cons: "It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares."
Pros: "Crew excellent...seats small and not too comfortable for business class."
Cons: "Poorly equipped aircraft. No charging stations. No video of any kind. Pitiful food offerings. It's a four hour flight. Gotta do better."
Pros: "crew was good food was good"
Cons: "Light was delayed 3 hours. I had to wait 9 hours for a next plane to my final destination"
Cons: "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."
Cons: "Did not get aboard"
Pros: "The crew was polite and did their best"
Cons: "Connection time was way too tight, Plane was overcrowded, food was abysmal, bathrooms filthy, seats are designed to be as uncomfortable as possible, missing and broken parts, tiny pitch, not usable for work, no place for personal device, freezing cold cabin. Worst transatlantic coach experience I’ve had in years, including budget airlines."
Pros: "Staff were very nice. Flight arrived on time."
Cons: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Cons: "Great airline"
Cons: "Media screens were very unresponsive and we never did find music"
Cons: "Flight late"
Pros: "Service is good"
Cons: "Food is not good. But you can't expect that with any airline today anymore. Entertainment system wasn't working at my seat."
Pros: "Short flight"
Cons: "Baggage delivery was terrible given airplane so close. It took way too long to begin. Mechanism kept stopping. Frankfurt Airport needs serious upgrade. People movers need to be installed to get passengers through that huge terminal. Signs are also confusing. I’m glad I will be routed through a different airport on the way home."
Pros: "Great departure time. Super comfortable even in coach."
Cons: "The second meal was a bit skimpy and not so tasty."
Cons: "Flight was canceled one hour before departure. There was no explanation except that the crew decided not to fly from Boston to Washington DC. We waited for two hours in a line to get rebooked. We lost our tickets on another flight connecting us to our final destination. Therefore, we had to re-book that flight and incur charges. Lufthansa Considers this consequential loss not responsible for fees incurred. This service is unacceptable and will make us reconsider ever flying this airline again."
Cons: "Gate changed ast minute so we had to walk a long way to get to it with 3 kids. Airplane with no entertainment at all. Also the worst was getting to Beirut without 2 of our bags. We got one of them 1 day later and the second 5 days after. When we got the second bag few of our things were gone."
Cons: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."
Cons: "Seats very crowded. No leg room at all."
Pros: "The flight attendants were very attentive. It's clear they hire for people with high EQs."
Cons: "Not enough leg room. Media box under the seat in front of me so no room to put my carry on under the seat. Also, breakfast was skimpy. Some fruit and a muffin."
Cons: "No body helped me. My first flight got delayed and missed my connecting flight. People were rude and showed that they didn’t care. I had to wait 4 hours for the next flight. I received little compensation"
Cons: "Check-in process. Baggage fees."
Pros: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Cons: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Cons: "My luggage didn’t arrived in Santiago And it was so frustrating start my vacation Here without medicines, winter clothes, Phones cables and chargers etc et I would like to know When I can have my suitcases"
Pros: "Entertainment system"
Cons: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."
Cons: "Not making the flight dinto issues caused by the airline."
Pros: "My booking and ticketing went very well Lufthansa was great"
Pros: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Pros: "Prem Econ was good. Space, crew, etc."
Cons: "Could have had additional snacks or drinks during the flight."
Pros: "Lovely crew Plenty of alcohol if that is your thing Great movie selection on the return leg"
Cons: "Food was really disappointing- and I am not a picky eater TV screen did not work at my or a number of other passengers' seats on the flight over to Frankfurt"
Pros: "Very friendly. Overall very pleasant experience."
Cons: "The seats were not as comfortable as other airlines."
Pros: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Cons: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."
Cons: "Flight was an hour and a half late!"
Pros: "Overall good."
Cons: "Quantity of food served was very less. They could have given more."
Pros: "It was so much better in all ways from the United flight we had from Newark, NJ to Milano."
Cons: "It was IMPOSSIBLE to check in 'on-line' at my cousins the day before or even that morning. We wasted an enormous amount of time trying to do that, rather than walking & talking & enjoying each others company, the first time we've seen each other in 12 yrs."
Pros: "Lufthansa crew is generally efficient, polite, and professional."
Cons: "Wifi was slow."
Pros: "Flight was on time and uneventful. Plane was a bit cool and most passengers were required to put their jackets back on. No complaints otherwise."
Cons: "Newark is not my preferred airport. We had to leave secure area between flights. Upon reentry, security stations were undermanned and wait times were long."
Pros: "Exceptional! The new plane was excellent. Like the downstairs toilet arrangement. Food was the best ever for overseas flight. Entertainment center was also excellent."
Pros: "Most of all."
Pros: "You fed us a lot, which was appreciated. The food was pretty good, especially for airline food. And you were generous with the alcohol:-)"
Cons: "My seat mate was very difficult. I'd appreciate more movie selection, like newer US films."
Pros: "Just much more professional than US carriers... Also much more leg room in economy class then most US carriers"
Pros: "Lufthansa went out of their way to provide a meal accommodating my son's food allergies. I was quite impressed, since it was beyond their standard/listed offerings."
Pros: "The food, the crew and the entertainment were top-notch, best flight I've been on. Economy was more comfortable than other flights :) will always try to fly with Lufthansa in the future!"
Cons: "Boarding was very chaotic"
Pros: "The food was nice and the stewardess were professional."
Cons: "My ticket didn't specifically say I'm not allowed to have check-in luggage, so I needed to pay extra for that. I also got too little transfer time and barely made it because my flight arrived late. Then, my luggage got lost during the transfer, so I had to wait for 5 hours, which made my plans a mess. Overall not satisfied with my flight"
Pros: "The service was friendly and helpful. The ride was smooth, the plane was clean and comfortable and everything was in top notch shape."
Cons: "It needs bigger seats More comfortable for far flights"
Pros: "Good was great. Had a decent amount of overhead bin space, so, unlike with domestic flights, I didn't have to fight for bin space, or stuff my wheel-less carry-on under my seat because people with bags that should be checked brought 3 carry-on bags and were taking bin space above other people's seats. Crew came by frequently to offer drinks and snacks which was much appreciated."
Cons: "Crew seemed overwhelmed and frequently forgot to ask me if I needed anything, despite asking my two seat mates. Headphones on board were dinky and my pair didn't work well. Had to sit in front of a passenger who was constantly hacking very wet-sounding coughs, full of phlegm and not covering her mouth. No one asked her to use a napkin or came by to offer water or suggest she cover her mouth when coughing."
Pros: "Ground staff (check-in) not the happiest or most welcoming."
Cons: "Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed."
Cons: "food could be a bit better and more entertainment options"
Pros: "Crew was very friendly and attentive."
Pros: "Price of the ticket"
Cons: "1) Not allowed to choose my own sit for free - no free sit selection when logged in for a check in 2) Very low quality food and very far intervals between feedings, such a long flight and almost hungry all the time 3)Aircraft seems old and noisy, not so comfortable either"
Cons: "Any other Airline first of all one hour late departure the airplane was way too hot ventilation did not work water leaking from the roof during the flight the food was worst I ever experienced on any Airline and overall will never ever fly that airline or recomend to anybody"
Cons: "Seat was changed during boarding"
Cons: "Non losing my baggage"
Cons: "Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!"
Pros: "The baggage reclaim was the fastest I've ever had in all my years of flying."
Cons: "Their English is slurred, garbled, and I could hardly understand any in-flight announcements. Also, there is nothing for free on the flight except one small cup of water ."
Pros: "Flight was fine. No complaints there."
Cons: "I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in."
Cons: "The flight was packed with Jewish people,unfortunately very rude and uncontrollable by the cabin staff,I could see there growing frustration,at telling them to sit down,or stay in your seats! This was relayed by conversations with the other passengers.No consideration for others!which overall ruined the flight"
Pros: "good plane, good value for money"
Cons: "service was slow due to many transactions. would be better if the water were provided in parallel and more quickly than the for-pay service"
Pros: "Despite paying for luggage in Venice my wife was charged a second time for checked bags €55 per bag."
Cons: "Despite paying for luggage in Venice my wife was charged a second time for checked bags €55 per bag."
Cons: "Website does not work for checkin on phones"
Cons: "Staff is unreasonable. Planes are old and outdated."
Pros: "Staff were very helpful"
Cons: "Assistance was booked but not very helpful"
Pros: "It's a point A to point B airline. There are no amenities but they do offer accepting 2 checked in bags."
Cons: "Outdated interiors. No space. On a 6hr flight, they offered food and snacks at a price. There was no entertainment. Then, my continuing flight which was 10hrs long, they finally fed us. Offered us food and snacks but still no entertainment. I really didn't like what they had to offer."
Cons: "they charge me 10 eur for the boarding pass because i came less then 2 hrs before the departure. Very rude personal. No free food- just a water"
Cons: "The worst customer service"
Cons: "2 hours delay"
Pros: "Everything was ok."
Cons: "Рейс задержали на час без особых пояснений, всё, как обычно."
Cons: "Boarding pass extra charges made the tekits cost more than other's"
Pros: "The plane was clean and the crew was v competent. We landed safely."
Cons: "The plane is an older model, nowhere to charge a phone. They showed movies on screens over the middle seats. When we took off it was so choppy I thought we were going to crash or have to turn around. Landing was also rough and left me nauseated for the first time in years. We took off late and landed late."
Pros: "Efficient and quick boarding ,great service!!!"
Cons: "UIA doesnt offer any in flight entertainment on this and other international flights that I have flown with them..."
Pros: "Idont like any thing"
Cons: "Airport....services.....dealy....Administration in the plan"
Pros: "Plane was normal"
Cons: "Chaotic boarding and disembarkment. Flight attendants did not try to keep order or follow rules."
Pros: "le didn't boarding,because it was no information about check in stopped 1 hr before departure. and I lost a many and time to get kiev next flyght."
Cons: "The plane was to hot and uncomfortable. The air conditioning worked only in the back of the plan and in first class."
Pros: "Nothing I liked honestly speaking"
Cons: "My family and I were treated badly at check in, refused to weigh my luggage, sent us off to another area to weigh things , then when we came back to the counter, working with different clerk he shouted over everyone head and shouting telling her be careful they have over weight , that was bad behavior and not professional, I asked for the supervisor and I waited for 30 min and no one showed up and I requested his name the Indian man to report him then he disappeared and no one helped me and I almost missed my flight and barely made it, I would never fly on this flight and I don't recommend anyone to use it , flight attendance are not qualified and poorly speak English"
Cons: "The flight from Kaunas was canceled two months before departure. No messages were sent to me."
Cons: "wasn't worth the money. everything on the flight besides water was NOT included and you were asked to pay extra money for a cup of juice or coffee. the chairs weren't comfortable at all and very dense. the airplane was old and not in a good condition. that will absolutely be my last flight with this company. I'm very disappointed."
Cons: "Flight Kiev Baku late 3 hours nobody came to inform us. Asymmetric luggage - payed one way only. Angry faces."
Pros: "Only the fact that it got me from point A to point B, and was cheap."
Cons: "About an hour long line to check in, due to their only having a couple of counters open to check in a huge, and completely full, international flight. On both departure and return trips, flights were delayed. On our departure, this led to us not being allowed to go to our connecting flight (even though there was some time remaining and we had only carry-on luggage, but they didn't seem to understand that), and on our return we nearly missed our connecting flight, except for the fact that it, too, was delayed. On one fairly long flight, no refreshments were offered except for purchase, but there was no menu or price list provided, and the service took a very long time. The weight limit for carry-on baggage was different (less) for the return than for the departure. And so on. UIA simply doesn't seem to have its act together. Also, for our own case, our flights took longer than necessary due to UIA having to fly *around* Russia, rather than take a correct route that would go *over* Russia. While I'm sure they can't help this, it is a factor worth considering depending on your route. Overall, I can't recommend UIA. In the future, I will be taking other airlines even if it means spending a significant amount more."
Pros: "I must say that the boarding process was excellent and the landing was perfect; good job captain!"
Cons: "Service was horrible. I asked about a beer and the flight attendant said "international, 4Euros, Ukrainian 2Euro..." He turned his back on me saying "only water free..." I felt like since I was a foreigner, he didn't really want to talk to me. Hard to believe, racism exists here, but it is a reality. I guess that, at least the other flight attendant said, "welcome and goodbye", other than that, worst service ever."
Cons: "Flight attendant should smile and must be educated to say thank you and when giving the change to speak with costumer not to put on table !!"
Pros: "It's an airplane... I like that it travels 550mph as opposed to literally anything slower so I don't have to spend any more time with these people than necessary. The air hostesses were friendly and helpful (the ones on the plane- literally no one else)."
Cons: "The whole experience was absolutely exhausting. Gatwick airport is nothing short of a disaster. The UIA counter can't take payments and the "international" airport can only take certain forms of payment (non of which are dollars- I know it's London, but I've never been anywhere that can't accommodate this). Ukraine international airlines are extortionists that will hold you and your luggage hostage with arbitrary baggage policies. 6kg is the cabin policy by the way. And if you don't read the fine print, you too can spend $80 to check a TSA approved hand bag. That's right. 12kg and all it cost me was EIGHTY US DOLLARS. Then they printed the incorrect boarding pass. When I returned, in a hurry because this whole ordeal lasted 45 minutes, the agent at the check-in counter demanded I "say please" to get my correct boarding pass. I've flown on 4-6 segments per week for the last four years. I understand how to communicate with airline agents, but wow... These people are off their rockers. During this whole conundrum, they even checked two people in under the same name. These people are in no way qualified to be operating an airline or maintaining personal information of any sort."
Pros: "Staff and flight quality"
Cons: "Very hot in the plane and relatively limited space"
Pros: "Hard to say. Budget flight. No"
Cons: "Late boarding. No service. No entertainment. Mediocre service."
Pros: "The crew was great very caring & polight."
Pros: "Straightforward flight at a fair price!"
Cons: "Nothing fancy or extraordinary. Even connecting flights through Ukraine must repeat the security checkpoint, which can be frustrating and repetitive."
Pros: "I got to my destination in one piece"
Cons: "The boarding process was insane Paid for business, didn't get business accommodations They lost my luggage They were delayed The outlets on the plane didn't work There was basically no entertainment I ordered a specific meal based on dietary needs and they didn't have it They let babies sit in business class They don't have a normal process for lost luggage"
Pros: "All was good had no complaints"
Cons: "All was as expected"
Cons: "Crew is unbelievably mean. They are there to make people angry, I thought I was saving some money buy forget it. Never ever in my life I would step into that airlines again. And I am not even talking about 12 hours delay.."
Pros: "No food. Bad attitude at check in They had a delay and kept us 6 hours on the plane instead of deplane. Just horrible service. Avoid it if you can"
Pros: "The flight was affordable and you could check one bag free."
Cons: "Unfortunately our luggage was delayed several days both ways of our trip. When we called the airlines they couldn't give us any information or any help. We just had to give an address and hope for the best. In the meantime we had to buy clothes and toiletries and got zero reimbursement from the company and not even an apology. This is a budget airlines. If you want food you have to buy it. The only thing your given on board is one cup of water for a 3 hour flight. There are no tvs and the legroom is very tight."
Pros: "flight was ok good value for money"
Cons: "while delays are expected, the professional thing to do was inform the passengers, rather than let them figure it out by themselves."
Pros: "Air crew was courteous and helpful."
Cons: "Airline arbitrarily cancelled my return flight reservation, had to repurchase a seat at the airport. Steve"
Pros: "Flights were on time"
Cons: "Bad and shaky seats. The person in front of me almost injured my child when he was reclining due to a problem in the seat."
Pros: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Cons: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("
Cons: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."
Pros: "Good legroom"
Pros: "Crew was good, cheap price"
Cons: "Rough landing, and very poor luggage service upon arrival"
Pros: "The price was good"
Cons: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Pros: "Nothing really"
Cons: "The airline should at least provide a snack. It's 4 hrs of travel."
Pros: "The price"
Cons: "Screens or just at least free water or drink"
Pros: "Good value/price ratio."
Pros: "The crew was fine."
Cons: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Pros: "Not so comfortable and no any food or drink beverage for free of charge"
Cons: "They should at clean and provide food and drink for free of charges"
Pros: "The flight was very uncomfortable and dirty"
Pros: "Evry think"
Cons: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"
Pros: "Easy; fair prices; budget rates"
Cons: "no entertainment (N/A)"
Pros: "Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional."
Cons: "It was hot in the plane, probably cranked up the cabin heat to 25°C :)"
Cons: "Very bad"
Cons: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Pros: "Easy check-in with great allowances for hand baggage and checked baggage."
Cons: "Flight was delayed slightly but probably not the fault of the airline."
Pros: "Got to Barcelona eventually"
Cons: "One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather."
Cons: "This is an international flight and the airline didn't even provide complimentary water or soft drinks"
Cons: "1 hour delay nearly cost me my connection no assistance provided"
Pros: "I liked that it's first and last time"
Pros: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Cons: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Pros: "The plan arrived on time and landed on schedule. It was clean and there were no issues on this very short flight."
Cons: "They stole my money"
Pros: "Nothing , It was veri terrible"
Cons: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Pros: "Easy flight and friendly staff."
Cons: "Space for the leg"
Pros: "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Cons: "The boarding process was unorganized and a bit frustrating."
Pros: "I got to my destination safely"
Cons: "No free drinking water considering it wasn't really that cheap of a flight to say it budget airline"
Pros: "It got me there safely"
Cons: "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."
Cons: "Old plain, looks like second hand from a bad dealer, no entertainment system whatsoever, no flight data provided by the pilots in English."
Pros: "Professional crew paying fit"
Cons: "Paying for drinks"
Cons: "We were delayed 7 hours without any explanation or compensation or apology."
Pros: "Was a save travel"
Cons: "Delay 1 hour."
Pros: "Reasonable drink choices"
Cons: "Where is ayran?!"
Pros: "Fast boarding on time departure nice crew"
Cons: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Pros: "Arrived 30 mins earlier"
Cons: "Nothing to dislike"
Pros: "Desk personnel who checked us in spoke Not One Single Word to us in any language. We were kept standing in line to board even though the plane was late."
Cons: "The plane wasn't cleaned and empty bottle, used tissues and remainders of the meal served on previous flight were on our seats. People were not helped to stow carry ons and many should have been requested to check large carryon bags. They were out of beer even though beverages had just been loaded. Attendants could not clearly communicate the price of a beverage."
Pros: "The seats were not too tight and the food is not extensively expensive"
Cons: "No Internet access at Istanbul airport which isahugh issue nowadays!"
Pros: "On time"
Cons: "I want to make change flight but they where not helpful"
Cons: "We didn't get a glass of water. Shame on you"
Cons: "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."
Pros: "generally the boarding and crew were acceptable."
Cons: "A week before my flight, the flight changed and I was emailed. It had me arriving in Istanbul 2 hours later. They essentially changed my flight to another flight. And then Pegasus Plus frequent flyer never recognizes my PNR number when I try to get credit for my flights. I have flown 6 segments with them and none of the flights are recognized. When I try to do live chat, it only accept Turkish language. I am very disappointed in this airline's pre and post flight services."
Pros: "Great team and great pilot everybody to the baggage people were excellent!"
Pros: "Was first to check-in and received exit-row seat with its extra leg-room."
Cons: "Exit row seats do not recline .. so could not lie-back on this overnight flight."
Pros: "Although the previous flight was late, the boarding has waited for us to come."
Cons: "The staff's English was not understandable at all even for a native speaker."
Cons: "Delay. No apologies not even one."
Pros: "The crew from the Paris to Istanbul flight rushed us to the Beirut flight so that we made it on time."
Cons: "All food is for purchase. No in-flight entertainment."
Airlines flying to Baku have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Baku
Masks required on board, masks provided on flights to Baku
Social distancing seating
Middle seats unavailable to book on flights to Baku
Testing for antibodies, testing for symptoms for flights to Baku
Waiving of change fees. Search flexible flights to Baku