Priority boarding for Silver and Premium Economy was very disorganised, in fact, non-existent.
Okish. But for £550 , I’d have preferred a better experience
The lounge staff at reception were inefficient and robotic. Boarding process was chaotic at the gate with no priority for business and first. At arrival into Dubai, no upper deck door . Food option and quality for this flight was awful . Thankfully the bar is always good.
Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment
The staff were very friendly and helpful. The seats were very comfortable and spacious. The entertainment was amazing, and so was the food!
Emirates is good airlines. But there plane seats were very small and congested. Need to little good and big seats in economy class.
Excellent staff! Flights were delayed due to technical issues after everyone was boarded and we sat in the flight for almost 2 hours before taking off. Not enough vegetarian food was available despite pre-ordering. The staff did an exceptional job dealing with both the problems neither of their making.
When you buy emirates you don’t expect low cost. Boarding by bus. Seat will not incline. Line before emergency exit. Eating tray hits belly (and I didn’t grow lately). Entertainment on demand by payment.
No Vegetarian options onboard, made to wait for a long time for boarding
It was economy plus. That is all. I literally felt like traveling in economy class with a little extra leg room. Poor food. V restricted options. Worst of all POOR CREW ATTITUDE.
It was a good flight. But since this is long flight would be good to have a bit more entertainment on board, like, more movies, WiFi on board. I've enjoyed this flight in general.
Terrible experience top to bottom. Hope to never fly their airline ever again.
One of the worst airlines I have used. My recent flight was delayed taking off, but what was worse is that they allowed us through the gate, got on the bus to the plane to be told in that the plane would not make a the direct flight to London due to fuel shortage and it had to make a stop in another location to pick up fuel. Absolutely shocking!! Can't work out of the A320neo was just short range on that they literally did not have enough fuel at the airport to fuel the plane. Tashkent to London is not a long haul, I have done this before, so therefore I am going to assume it's the lack of fuel at the airport. Not the best staff, they all seem to just go with the flow, no organisation. No control, like herding sheep in a pen at the gate, same when getting off the plane. No control. Food was ok but staff were rude. Better to travel in and out of Tashkent using Turkish airline. I have booked my return flight but will cancel and accept the hit and 1 stop to ensure peace of mind with Turkish airline.
Terrible service and plane Just 3 toilets for over 150 passengers No screen A flights of nearly 8 hours. A disgrace
It was friendly and I enjoyed the flight very much.
We booked business and they offered nothing during the 1 hour flight
Cons: "Sick (flue/high temperature) person was allowed to board the plane. Don't allow sick people on a plane during coronavirus epidemic."
Pros: "Super nice"
Cons: "To give tooth brush and tooth paste for long flight."
Pros: "Yes they was super nice."
Cons: "To give tooth brush and tooth paste for the long flight."
Crew members, pilots and flight attendants are excellent. Beside, that, customer service is very lacking in all aspects of Turkish airlines
Very old plane on the Istanbul to Bangkok flight, had an emergency exit isle row, no where to put anything, on a plus point loads of leg room. Food was the best I have had in 39 years of flying.
Professional & courteous cabin crew. Food was very good even in economy class
Terrible boarding process, no proper line maintained even for business class, crews are not very attentive, business class food quality / variety / quantity have gone down, everything has become cheap.
Check in was not available online. It was super long line to check in
My flight was cancelled with no warning! I had to find out right at the airport when I arrived from my previous flight!
Very poor! It was too hot! It smelled. The food was nasty. The bathroom sink to wash hand was barely working. The tray table was broken. Everything was just wrong!
The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.
Very happy with the service, comfort, and food on Turkish Airlines. Security and check in was great.
I did not like the quality of the food and there was no snacks offered between meals.
