Find cheap flights to Galway from £76

Customs is always a challenge. The customs officials were real humans, which was nice-not robots programmed on angry 😊. If you’re in a hurry to get through you’ll be stressed out. Allow yourselves plenty of time and it will be a stress free experience.

As four hour wait with no explanation as to why the delay Very unacceptable

My luggage was missing for 3 days. It’s not acceptable

The only issue I had on this long flight was that when the stewardess would come over the speaker, which was several times due to turbulence, it came into our earphones so loud as opposed to just being in a normal volume it made me jump and wake up. Others around me were also commenting on this issue.

the only problem was mechanical and who knows if it could've been prevented or not. but the team made sure we were comfortable regardless. it's a quality staff, that despite circumstances did their best to accommodate it's passengers. overall, everyone i met on the ba flight was very friendly and professional.

2 hour delay with very little information given. Horrible service by BA employees at Heathrow after we missed our connecting flight. Extremely disappointing experience!

It’s such a short flight with so many people it’s hard to see the positives. I have so much more to write about the next flight to Pittsburgh

Lots of problems with your partner airline, American Airlines. They caused massive delays and cancellations. My wife is handicapped and uses a wheelchair. British Airways did not deliver her wheelchair or my walker to the door of the airplane when we arrived in London Heathrow. They evidently didn't find those items until later. When they were finally located, we had to figure which baggage tags were for our bags or for the wheelchair or the walker. Because we had gotten the suitcases in London, American Airlines refused to do anything and required us to take care of the four bags. No help at all, even it was clear that my wife was handicapped, and we needed disability assistance. We experienced the worst travel ever in nearly fifty years of traveling to Europe. Neither British Airways nor American Airlines are reliable. We will never travel with them again.

The crew was great as was in-flight service. Check-in was terrible. Then I was bused in a cramped shuttle out to the plane where customers had to lug heavy carry on luggage up stairs to get on the plane. When I arrived at IAH in Houston I learned my checked luggage was not on the plane. I have not received any communication about it from British Airways - a very poor way to treat a customer on a pricey business class ticket. I doubt I will fly on British Airways in the future when there are better airline options.

Always a pleasure on an A380 even though its the old BA seats. The passenger behind me was constantly coughing and when she was not, she was making strange breathing sounds. It was clear that she had an infection and not coping well with the flight. Thank you for the cabin crew, particularly Lindsay who tried to move us and found me a mask to wear. The lamb bobotie served was really delicious

Excellent special assistance. Nice touch with the morning pastry. All in all excellent

Lost all of our luggage. Departed late. Sat on the tarmac for an hour. Missed our connection in Heathrow. Stood in line at BA customer service with several hundred other stranded travelers who missed BA connections & at 3pm they close the customer service window just before we reach it in line & send the employees home & offer us no new flight, no accommodations & no new information. I thought there was going to be a riot. Hundreds of wary travelers stranded, many without luggage, & no direction. Some were given a £10 food voucher to use after they passed security (with/without their luggage) because that was the only place they could eat there. All but one of the local hotels were fully booked, the most expensive one. £25 for a short taxi ride & hundreds of pounds for the hotel. A 9.5 hour direct flight home became a 36 hour debacle including 5 scheduled & 3 missed flights. One BA that my legs didn’t fit in the seat. One BA plane with a broken seat & entertainment console & no way to charge my phone, which I needed to transfer to the next flight with flight info. BA employees continued to lie to our faces & shuffle us from line to line, & then just walk away from their work stations. I’ve traveled a lot in my professional career. This was criminal corporate behavior at best.