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(Return)
Airports
Origin
Manchester
£22
only
£22
London
£26
only
£26
Birmingham
£87
only
£87
Destination
Shannon
£22
only
£22
Mon, 22 Jan
MAN
SNN
1h 15m
Wed, 24 Jan
SNN
MAN
1h 15m
Trip: 3 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 2 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
LGW
DUB
Mediocre 2.0

Screwed up airport - if you're just flying through, Dublin is a MAJOR hassle. Had to leave the airport and go through security once again to connect.

BCN
SXF
OK 5.6

Crew was kind and the ride was easy and mostly on time.

Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

SXF
SKG
OK 4.0

Timing and congestion at airport

CTA
MLA
OK 5.5

Plane and flight were fine once we got aboard and underway.

Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion.

RIX
MAN
Excellent 10.0

Everything. Staff was wonderful.

Sat, 20 Jan
MAN
SNN
1h 15m
Sun, 21 Jan
SNN
MAN
1h 15m
Trip: 2 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 2 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
SXF
SKG
OK 4.0

Timing and congestion at airport

MAN
SNN
OK 4.0

Plane was late and no reason given until we were sitting on the plane.

TNG
CRL
Mediocre 2.0

Nothing.

It was cancelled with less than 24 hours notice.

PFO
STN
Mediocre 2.0

Nothing

1. Flight expensive....and ontop you pay 40€ for 20kg 2. Flight was at 13:35, when booking online, it says u can check in online 2 hrs before flight. If u dont you pay 50€ fee to checkin at airport ( absolutely rediculous to start with!!!!!) However, i tried to checkin online at 09:40 and payed for my suitcase, once i payed for my case, not only it didnt send me confirmation of payment or receipt, it asked for my passport details and date of birth which i entered... and then it told me the flight has already departed and wouldnt let me checkin. after 4 attempts trying.... my father called ryanair to ask for advise on what to do with this situation, and was told that we can checkin at the airport. We go to Pafos airport, where staff of ryanair at checkin were extremely rude.... and after explaining the situation... told us we must pay €50 to check in and get on my flight... told us to go to the other side of the airport to pay. We tried to explain the situation to another extreeeemely rude member of staff called Evi... who says she needs proof that i couldnt check in... so i showed her the emails i had received from ryanair.... and she said she could see it on her screen that i was in the ryanair site... but said she needed a print screen to prove it.... how pathetic!!! Then when questioning why emails from ryanair were not sufficient proof she said she is just doing her job and she doesnt care because she doesnt work for ryanair. Ironicaly told us to pay and have a nice day. We paid. And will make a huge complaint... and advertise how pathetic this airline is... not only the rules, they even ignore their own rules, as they have the rudest staff both ground and on board im sure they need the extra money to understandably employ better staff or maybe get better planes... or hopefully follow monarch so bad airlines get out and leave the good ones to do their job professionally. The way they service ob is another story. Staff look exhausted... unmotivated and very unhappy. I work for the crewing dept of an international shipping company... where we arrange travel for officers and crew hourly 24/7 , 365 days a year.....and will make sure that under no circumstances do we use ryanair as it will reflect badly on our company. I paid €250.00 for the ticket + €40.00 20kg + €50.00 because they wouldnt let me check in. = €340.00 €340.00 i could have gone with a better airline... had a happier flight.... not feel ripped off...and not been spoken to so rudely. I never complain. But this experience was continuously awful. And i will make sure this is expressed world wide. Cheating people is unacceptable. If i was late to try check in, or i did something wrong, or i was rude, or if the flight cost was rediculously low. i would understand.. but i paid good money for a ticket, too much money for a 14kg bag and ontop extra for the fault of the airlines webpage & acepted attitude!!Lesson learned!! For sure they will lose alot more than 1 customer!!!!

AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

Wed, 17 Jan
STN
SNN
1h 30m
Sat, 27 Jan
SNN
STN
1h 35m
Trip: 11 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
LIS
CIA
Mediocre 2.0

Have to take the bus from aircraft to terminal.

RIX
MAN
Excellent 10.0

Everything. Staff was wonderful.

STN
SNN
Mediocre 2.0

Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not.

STN
SNN
Mediocre 2.6

On time flight

Walking through endless sales & loud music to get to airplane

PFO
STN
Mediocre 2.0

Nothing

1. Flight expensive....and ontop you pay 40€ for 20kg 2. Flight was at 13:35, when booking online, it says u can check in online 2 hrs before flight. If u dont you pay 50€ fee to checkin at airport ( absolutely rediculous to start with!!!!!) However, i tried to checkin online at 09:40 and payed for my suitcase, once i payed for my case, not only it didnt send me confirmation of payment or receipt, it asked for my passport details and date of birth which i entered... and then it told me the flight has already departed and wouldnt let me checkin. after 4 attempts trying.... my father called ryanair to ask for advise on what to do with this situation, and was told that we can checkin at the airport. We go to Pafos airport, where staff of ryanair at checkin were extremely rude.... and after explaining the situation... told us we must pay €50 to check in and get on my flight... told us to go to the other side of the airport to pay. We tried to explain the situation to another extreeeemely rude member of staff called Evi... who says she needs proof that i couldnt check in... so i showed her the emails i had received from ryanair.... and she said she could see it on her screen that i was in the ryanair site... but said she needed a print screen to prove it.... how pathetic!!! Then when questioning why emails from ryanair were not sufficient proof she said she is just doing her job and she doesnt care because she doesnt work for ryanair. Ironicaly told us to pay and have a nice day. We paid. And will make a huge complaint... and advertise how pathetic this airline is... not only the rules, they even ignore their own rules, as they have the rudest staff both ground and on board im sure they need the extra money to understandably employ better staff or maybe get better planes... or hopefully follow monarch so bad airlines get out and leave the good ones to do their job professionally. The way they service ob is another story. Staff look exhausted... unmotivated and very unhappy. I work for the crewing dept of an international shipping company... where we arrange travel for officers and crew hourly 24/7 , 365 days a year.....and will make sure that under no circumstances do we use ryanair as it will reflect badly on our company. I paid €250.00 for the ticket + €40.00 20kg + €50.00 because they wouldnt let me check in. = €340.00 €340.00 i could have gone with a better airline... had a happier flight.... not feel ripped off...and not been spoken to so rudely. I never complain. But this experience was continuously awful. And i will make sure this is expressed world wide. Cheating people is unacceptable. If i was late to try check in, or i did something wrong, or i was rude, or if the flight cost was rediculously low. i would understand.. but i paid good money for a ticket, too much money for a 14kg bag and ontop extra for the fault of the airlines webpage & acepted attitude!!Lesson learned!! For sure they will lose alot more than 1 customer!!!!

Tue, 14 Nov
STN
SNN
1h 30m
Tue, 21 Nov
SNN
STN
1h 35m
Trip: 8 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
STN
SNN
Good 7.0

When we arrived at eh queue for boarding the line was a bit serpentine since no staff was there to keep straight. This was okay until another group came into the area and then it was a disaster. i went to the desk to seek help and was abruptly told don't worry it will be sorted out. Never was and as a result people who had arrived early then ended up back in the lien and were forced to check carry on luggage. Ryan needs to set up a person at the entry lines as there are up to 7 flights that could be queuing at the same time . Not good

STN
SNN
Mediocre 2.6

On time flight

Walking through endless sales & loud music to get to airplane

LIS
CIA
Mediocre 2.0

Have to take the bus from aircraft to terminal.

BCN
SXF
OK 5.6

Crew was kind and the ride was easy and mostly on time.

Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

SXF
SKG
OK 4.0

Timing and congestion at airport

Wed, 15 Nov
STN
SNN
1h 30m
Tue, 21 Nov
SNN
STN
1h 35m
Trip: 7 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

PFO
STN
Mediocre 2.0

Nothing

1. Flight expensive....and ontop you pay 40€ for 20kg 2. Flight was at 13:35, when booking online, it says u can check in online 2 hrs before flight. If u dont you pay 50€ fee to checkin at airport ( absolutely rediculous to start with!!!!!) However, i tried to checkin online at 09:40 and payed for my suitcase, once i payed for my case, not only it didnt send me confirmation of payment or receipt, it asked for my passport details and date of birth which i entered... and then it told me the flight has already departed and wouldnt let me checkin. after 4 attempts trying.... my father called ryanair to ask for advise on what to do with this situation, and was told that we can checkin at the airport. We go to Pafos airport, where staff of ryanair at checkin were extremely rude.... and after explaining the situation... told us we must pay €50 to check in and get on my flight... told us to go to the other side of the airport to pay. We tried to explain the situation to another extreeeemely rude member of staff called Evi... who says she needs proof that i couldnt check in... so i showed her the emails i had received from ryanair.... and she said she could see it on her screen that i was in the ryanair site... but said she needed a print screen to prove it.... how pathetic!!! Then when questioning why emails from ryanair were not sufficient proof she said she is just doing her job and she doesnt care because she doesnt work for ryanair. Ironicaly told us to pay and have a nice day. We paid. And will make a huge complaint... and advertise how pathetic this airline is... not only the rules, they even ignore their own rules, as they have the rudest staff both ground and on board im sure they need the extra money to understandably employ better staff or maybe get better planes... or hopefully follow monarch so bad airlines get out and leave the good ones to do their job professionally. The way they service ob is another story. Staff look exhausted... unmotivated and very unhappy. I work for the crewing dept of an international shipping company... where we arrange travel for officers and crew hourly 24/7 , 365 days a year.....and will make sure that under no circumstances do we use ryanair as it will reflect badly on our company. I paid €250.00 for the ticket + €40.00 20kg + €50.00 because they wouldnt let me check in. = €340.00 €340.00 i could have gone with a better airline... had a happier flight.... not feel ripped off...and not been spoken to so rudely. I never complain. But this experience was continuously awful. And i will make sure this is expressed world wide. Cheating people is unacceptable. If i was late to try check in, or i did something wrong, or i was rude, or if the flight cost was rediculously low. i would understand.. but i paid good money for a ticket, too much money for a 14kg bag and ontop extra for the fault of the airlines webpage & acepted attitude!!Lesson learned!! For sure they will lose alot more than 1 customer!!!!

RIX
MAN
Excellent 10.0

Everything. Staff was wonderful.

SXF
SKG
OK 4.0

Timing and congestion at airport

BCN
SXF
OK 5.6

Crew was kind and the ride was easy and mostly on time.

Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

Thu, 16 Nov
STN
SNN
1h 30m
Tue, 21 Nov
SNN
STN
1h 35m
Trip: 6 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
LIS
CIA
Mediocre 2.0

Have to take the bus from aircraft to terminal.

BCN
SXF
OK 5.6

Crew was kind and the ride was easy and mostly on time.

Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

SXF
SKG
OK 4.0

Timing and congestion at airport

RIX
MAN
Excellent 10.0

Everything. Staff was wonderful.

STN
SNN
OK 4.6

Good price, but no food. That's OK

Tue, 31 Oct
BHX
SNN
1h 40m
Thu, 30 Nov
SNN
BHX
1h 35m
Trip: 31 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 1 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
ORK
Good 7.3

Lovely crew

Aer Lingus are always late departing, but it was a blessing this time as I'd have missed the connection otherwise!

BOS
DUB
Mediocre 2.0

Flight delayed by a day. No reasonable efforts to get us there through another airline.

DUB
SFO
Excellent 8.0

Flights were on time. Planes were clean and comfortable. The food was ok - the ice cream was great as was the extra water.

Some better food quality would be great.

EDI
DUB
Good 7.0

Short flight. No extra services. Good staffnothing

DUB
ORD
Excellent 9.6

Seating location was as expected and service was great. We enjoyed the overall flight experience. In hindsight, I did appreciate the customs check in Dublin versus having to do it in Chicago. That ended up being a nice surprise.

Not as rushed as with Milan, but still a lot of confusing check points with poor instruction along the way. More of an airport design than anything, but still it was 'unnecessarily' confusing.

Tue, 14 Nov
STN
SNN
1h 30m
Sat, 18 Nov
SNN
STN
1h 35m
Trip: 5 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
RIX
MAN
Excellent 10.0

Everything. Staff was wonderful.

LIS
CIA
Mediocre 2.0

Have to take the bus from aircraft to terminal.

STN
SNN
Good 7.0

When we arrived at eh queue for boarding the line was a bit serpentine since no staff was there to keep straight. This was okay until another group came into the area and then it was a disaster. i went to the desk to seek help and was abruptly told don't worry it will be sorted out. Never was and as a result people who had arrived early then ended up back in the lien and were forced to check carry on luggage. Ryan needs to set up a person at the entry lines as there are up to 7 flights that could be queuing at the same time . Not good

STN
SNN
Mediocre 2.0

Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not.

BCN
SXF
OK 5.6

Crew was kind and the ride was easy and mostly on time.

Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

Tue, 21 Nov
STN
SNN
1h 30m
Fri, 24 Nov
SNN
STN
1h 35m
Trip: 4 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
BCN
SXF
OK 5.6

Crew was kind and the ride was easy and mostly on time.

Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

STN
SNN
Mediocre 2.0

Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not.

STN
SNN
Good 7.0

When we arrived at eh queue for boarding the line was a bit serpentine since no staff was there to keep straight. This was okay until another group came into the area and then it was a disaster. i went to the desk to seek help and was abruptly told don't worry it will be sorted out. Never was and as a result people who had arrived early then ended up back in the lien and were forced to check carry on luggage. Ryan needs to set up a person at the entry lines as there are up to 7 flights that could be queuing at the same time . Not good

RIX
MAN
Excellent 10.0

Everything. Staff was wonderful.

SXF
SKG
OK 4.0

Timing and congestion at airport

Thu, 18 Jan
STN
SNN
1h 30m
Sun, 28 Jan
SNN
STN
1h 35m
Trip: 11 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
PFO
STN
Mediocre 2.0

Nothing

1. Flight expensive....and ontop you pay 40€ for 20kg 2. Flight was at 13:35, when booking online, it says u can check in online 2 hrs before flight. If u dont you pay 50€ fee to checkin at airport ( absolutely rediculous to start with!!!!!) However, i tried to checkin online at 09:40 and payed for my suitcase, once i payed for my case, not only it didnt send me confirmation of payment or receipt, it asked for my passport details and date of birth which i entered... and then it told me the flight has already departed and wouldnt let me checkin. after 4 attempts trying.... my father called ryanair to ask for advise on what to do with this situation, and was told that we can checkin at the airport. We go to Pafos airport, where staff of ryanair at checkin were extremely rude.... and after explaining the situation... told us we must pay €50 to check in and get on my flight... told us to go to the other side of the airport to pay. We tried to explain the situation to another extreeeemely rude member of staff called Evi... who says she needs proof that i couldnt check in... so i showed her the emails i had received from ryanair.... and she said she could see it on her screen that i was in the ryanair site... but said she needed a print screen to prove it.... how pathetic!!! Then when questioning why emails from ryanair were not sufficient proof she said she is just doing her job and she doesnt care because she doesnt work for ryanair. Ironicaly told us to pay and have a nice day. We paid. And will make a huge complaint... and advertise how pathetic this airline is... not only the rules, they even ignore their own rules, as they have the rudest staff both ground and on board im sure they need the extra money to understandably employ better staff or maybe get better planes... or hopefully follow monarch so bad airlines get out and leave the good ones to do their job professionally. The way they service ob is another story. Staff look exhausted... unmotivated and very unhappy. I work for the crewing dept of an international shipping company... where we arrange travel for officers and crew hourly 24/7 , 365 days a year.....and will make sure that under no circumstances do we use ryanair as it will reflect badly on our company. I paid €250.00 for the ticket + €40.00 20kg + €50.00 because they wouldnt let me check in. = €340.00 €340.00 i could have gone with a better airline... had a happier flight.... not feel ripped off...and not been spoken to so rudely. I never complain. But this experience was continuously awful. And i will make sure this is expressed world wide. Cheating people is unacceptable. If i was late to try check in, or i did something wrong, or i was rude, or if the flight cost was rediculously low. i would understand.. but i paid good money for a ticket, too much money for a 14kg bag and ontop extra for the fault of the airlines webpage & acepted attitude!!Lesson learned!! For sure they will lose alot more than 1 customer!!!!

AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

STN
SNN
OK 4.6

Good price, but no food. That's OK

CTA
MLA
OK 5.5

Plane and flight were fine once we got aboard and underway.

Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion.

STN
SNN
Mediocre 2.0

Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not.

Sat, 18 Nov
STN
SNN
1h 30m
Tue, 21 Nov
SNN
STN
1h 35m
Trip: 4 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
STN
SNN
Mediocre 2.6

On time flight

Walking through endless sales & loud music to get to airplane

AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

PFO
STN
Mediocre 2.0

Nothing

1. Flight expensive....and ontop you pay 40€ for 20kg 2. Flight was at 13:35, when booking online, it says u can check in online 2 hrs before flight. If u dont you pay 50€ fee to checkin at airport ( absolutely rediculous to start with!!!!!) However, i tried to checkin online at 09:40 and payed for my suitcase, once i payed for my case, not only it didnt send me confirmation of payment or receipt, it asked for my passport details and date of birth which i entered... and then it told me the flight has already departed and wouldnt let me checkin. after 4 attempts trying.... my father called ryanair to ask for advise on what to do with this situation, and was told that we can checkin at the airport. We go to Pafos airport, where staff of ryanair at checkin were extremely rude.... and after explaining the situation... told us we must pay €50 to check in and get on my flight... told us to go to the other side of the airport to pay. We tried to explain the situation to another extreeeemely rude member of staff called Evi... who says she needs proof that i couldnt check in... so i showed her the emails i had received from ryanair.... and she said she could see it on her screen that i was in the ryanair site... but said she needed a print screen to prove it.... how pathetic!!! Then when questioning why emails from ryanair were not sufficient proof she said she is just doing her job and she doesnt care because she doesnt work for ryanair. Ironicaly told us to pay and have a nice day. We paid. And will make a huge complaint... and advertise how pathetic this airline is... not only the rules, they even ignore their own rules, as they have the rudest staff both ground and on board im sure they need the extra money to understandably employ better staff or maybe get better planes... or hopefully follow monarch so bad airlines get out and leave the good ones to do their job professionally. The way they service ob is another story. Staff look exhausted... unmotivated and very unhappy. I work for the crewing dept of an international shipping company... where we arrange travel for officers and crew hourly 24/7 , 365 days a year.....and will make sure that under no circumstances do we use ryanair as it will reflect badly on our company. I paid €250.00 for the ticket + €40.00 20kg + €50.00 because they wouldnt let me check in. = €340.00 €340.00 i could have gone with a better airline... had a happier flight.... not feel ripped off...and not been spoken to so rudely. I never complain. But this experience was continuously awful. And i will make sure this is expressed world wide. Cheating people is unacceptable. If i was late to try check in, or i did something wrong, or i was rude, or if the flight cost was rediculously low. i would understand.. but i paid good money for a ticket, too much money for a 14kg bag and ontop extra for the fault of the airlines webpage & acepted attitude!!Lesson learned!! For sure they will lose alot more than 1 customer!!!!

STN
SNN
Good 7.0

When we arrived at eh queue for boarding the line was a bit serpentine since no staff was there to keep straight. This was okay until another group came into the area and then it was a disaster. i went to the desk to seek help and was abruptly told don't worry it will be sorted out. Never was and as a result people who had arrived early then ended up back in the lien and were forced to check carry on luggage. Ryan needs to set up a person at the entry lines as there are up to 7 flights that could be queuing at the same time . Not good

SXF
SKG
OK 4.0

Timing and congestion at airport

Sun, 19 Nov
STN
SNN
1h 30m
Tue, 21 Nov
SNN
STN
1h 35m
Trip: 3 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
PFO
STN
Mediocre 2.0

Nothing

1. Flight expensive....and ontop you pay 40€ for 20kg 2. Flight was at 13:35, when booking online, it says u can check in online 2 hrs before flight. If u dont you pay 50€ fee to checkin at airport ( absolutely rediculous to start with!!!!!) However, i tried to checkin online at 09:40 and payed for my suitcase, once i payed for my case, not only it didnt send me confirmation of payment or receipt, it asked for my passport details and date of birth which i entered... and then it told me the flight has already departed and wouldnt let me checkin. after 4 attempts trying.... my father called ryanair to ask for advise on what to do with this situation, and was told that we can checkin at the airport. We go to Pafos airport, where staff of ryanair at checkin were extremely rude.... and after explaining the situation... told us we must pay €50 to check in and get on my flight... told us to go to the other side of the airport to pay. We tried to explain the situation to another extreeeemely rude member of staff called Evi... who says she needs proof that i couldnt check in... so i showed her the emails i had received from ryanair.... and she said she could see it on her screen that i was in the ryanair site... but said she needed a print screen to prove it.... how pathetic!!! Then when questioning why emails from ryanair were not sufficient proof she said she is just doing her job and she doesnt care because she doesnt work for ryanair. Ironicaly told us to pay and have a nice day. We paid. And will make a huge complaint... and advertise how pathetic this airline is... not only the rules, they even ignore their own rules, as they have the rudest staff both ground and on board im sure they need the extra money to understandably employ better staff or maybe get better planes... or hopefully follow monarch so bad airlines get out and leave the good ones to do their job professionally. The way they service ob is another story. Staff look exhausted... unmotivated and very unhappy. I work for the crewing dept of an international shipping company... where we arrange travel for officers and crew hourly 24/7 , 365 days a year.....and will make sure that under no circumstances do we use ryanair as it will reflect badly on our company. I paid €250.00 for the ticket + €40.00 20kg + €50.00 because they wouldnt let me check in. = €340.00 €340.00 i could have gone with a better airline... had a happier flight.... not feel ripped off...and not been spoken to so rudely. I never complain. But this experience was continuously awful. And i will make sure this is expressed world wide. Cheating people is unacceptable. If i was late to try check in, or i did something wrong, or i was rude, or if the flight cost was rediculously low. i would understand.. but i paid good money for a ticket, too much money for a 14kg bag and ontop extra for the fault of the airlines webpage & acepted attitude!!Lesson learned!! For sure they will lose alot more than 1 customer!!!!

LIS
CIA
Mediocre 2.0

Have to take the bus from aircraft to terminal.

SXF
SKG
OK 4.0

Timing and congestion at airport

AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

STN
SNN
Good 7.0

When we arrived at eh queue for boarding the line was a bit serpentine since no staff was there to keep straight. This was okay until another group came into the area and then it was a disaster. i went to the desk to seek help and was abruptly told don't worry it will be sorted out. Never was and as a result people who had arrived early then ended up back in the lien and were forced to check carry on luggage. Ryan needs to set up a person at the entry lines as there are up to 7 flights that could be queuing at the same time . Not good

Mon, 20 Nov
STN
SNN
1h 30m
Tue, 21 Nov
SNN
STN
1h 35m
Trip: 2 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

TNG
CRL
Mediocre 2.0

Nothing.

It was cancelled with less than 24 hours notice.

CTA
MLA
OK 5.5

Plane and flight were fine once we got aboard and underway.

Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion.

RIX
MAN
Excellent 10.0

Everything. Staff was wonderful.

STN
SNN
Good 7.0

When we arrived at eh queue for boarding the line was a bit serpentine since no staff was there to keep straight. This was okay until another group came into the area and then it was a disaster. i went to the desk to seek help and was abruptly told don't worry it will be sorted out. Never was and as a result people who had arrived early then ended up back in the lien and were forced to check carry on luggage. Ryan needs to set up a person at the entry lines as there are up to 7 flights that could be queuing at the same time . Not good

Thu, 14 Dec
STN
SNN
1h 30m
Sun, 17 Dec
SNN
STN
1h 35m
Trip: 4 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
TNG
CRL
Mediocre 2.0

Nothing.

It was cancelled with less than 24 hours notice.

STN
SNN
Good 7.0

When we arrived at eh queue for boarding the line was a bit serpentine since no staff was there to keep straight. This was okay until another group came into the area and then it was a disaster. i went to the desk to seek help and was abruptly told don't worry it will be sorted out. Never was and as a result people who had arrived early then ended up back in the lien and were forced to check carry on luggage. Ryan needs to set up a person at the entry lines as there are up to 7 flights that could be queuing at the same time . Not good

BCN
SXF
OK 5.6

Crew was kind and the ride was easy and mostly on time.

Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

STN
SNN
Mediocre 2.6

On time flight

Walking through endless sales & loud music to get to airplane

STN
SNN
Mediocre 2.0

Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not.

Fri, 9 Feb
BHX
SNN
1h 40m
Sun, 11 Feb
SNN
BHX
1h 35m
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 1 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
SNN
OK 4.0

Nothing.

First time I flew with Aer Lingus and can't say I will do it again. Didn't realize I was flying across continents in such a small plane. The flight attendants were barely civil; the bin above me housed supplies and on more than one occasion an attendant with visibly wet armpits leaned over me without nary an excuse me.

DUB
ORD
Excellent 9.6

Seating location was as expected and service was great. We enjoyed the overall flight experience. In hindsight, I did appreciate the customs check in Dublin versus having to do it in Chicago. That ended up being a nice surprise.

Not as rushed as with Milan, but still a lot of confusing check points with poor instruction along the way. More of an airport design than anything, but still it was 'unnecessarily' confusing.

BOS
DUB
Mediocre 2.0

Flight delayed by a day. No reasonable efforts to get us there through another airline.

DUB
IAD
Excellent 10.0

Didn't have the opportunity to book seats on return trip. Booked the seats on outgoing and found out when we got to airport they were already assigned to someone else.

DUB
SFO
Excellent 8.0

Flights were on time. Planes were clean and comfortable. The food was ok - the ice cream was great as was the extra water.

Some better food quality would be great.

Fri, 17 Nov
STN
SNN
1h 30m
Tue, 21 Nov
SNN
STN
1h 35m
Trip: 5 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
BCN
SXF
OK 5.6

Crew was kind and the ride was easy and mostly on time.

Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

STN
SNN
Good 7.0

When we arrived at eh queue for boarding the line was a bit serpentine since no staff was there to keep straight. This was okay until another group came into the area and then it was a disaster. i went to the desk to seek help and was abruptly told don't worry it will be sorted out. Never was and as a result people who had arrived early then ended up back in the lien and were forced to check carry on luggage. Ryan needs to set up a person at the entry lines as there are up to 7 flights that could be queuing at the same time . Not good

CTA
MLA
OK 5.5

Plane and flight were fine once we got aboard and underway.

Flight was over an hour late and that was very inconvenient since people were waiting for me. Boarding was disorganized and practically a riot. Airport at Catania changed departure gate 3 times, causing great confusion.

SXF
SKG
OK 4.0

Timing and congestion at airport

LIS
CIA
Mediocre 2.0

Have to take the bus from aircraft to terminal.

Wed, 21 Feb
BHX
SNN
1h 40m
Tue, 27 Feb
SNN
BHX
1h 35m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 1 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
DUB
SFO
Excellent 8.0

Flights were on time. Planes were clean and comfortable. The food was ok - the ice cream was great as was the extra water.

Some better food quality would be great.

DUB
LAX
Good 6.6

The crew

Food not good , entertainment system old un updated and slow

BHX
SNN
Good 6.3

On time. Reached early

No compliments of drinks

DUB
IAD
Excellent 10.0

Didn't have the opportunity to book seats on return trip. Booked the seats on outgoing and found out when we got to airport they were already assigned to someone else.

LHR
ORK
Good 7.3

Lovely crew

Aer Lingus are always late departing, but it was a blessing this time as I'd have missed the connection otherwise!

Sat, 25 Nov
STN
SNN
1h 30m
Sat, 2 Dec
SNN
STN
1h 35m
Trip: 8 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
STN
SNN
Good 7.0

When we arrived at eh queue for boarding the line was a bit serpentine since no staff was there to keep straight. This was okay until another group came into the area and then it was a disaster. i went to the desk to seek help and was abruptly told don't worry it will be sorted out. Never was and as a result people who had arrived early then ended up back in the lien and were forced to check carry on luggage. Ryan needs to set up a person at the entry lines as there are up to 7 flights that could be queuing at the same time . Not good

TNG
CRL
Mediocre 2.0

Nothing.

It was cancelled with less than 24 hours notice.

RIX
MAN
Excellent 10.0

Everything. Staff was wonderful.

STN
SNN
Mediocre 2.0

Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not.

STN
SNN
Mediocre 2.6

On time flight

Walking through endless sales & loud music to get to airplane

Sat, 25 Nov
BHX
SNN
1h 40m
Sat, 2 Dec
SNN
BHX
1h 40m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 1 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
BOS
DUB
Mediocre 2.0

Flight delayed by a day. No reasonable efforts to get us there through another airline.

DUB
ORD
Excellent 8.0

delay before take off was one hour

BHX
SNN
Good 6.3

On time. Reached early

No compliments of drinks

BRU
DUB
Good 7.0

The crew

Food not good , entertainment system old un updated and slow

LHR
SNN
OK 4.0

Nothing.

First time I flew with Aer Lingus and can't say I will do it again. Didn't realize I was flying across continents in such a small plane. The flight attendants were barely civil; the bin above me housed supplies and on more than one occasion an attendant with visibly wet armpits leaned over me without nary an excuse me.

Sun, 3 Dec
STN
SNN
1h 30m
Mon, 4 Dec
SNN
STN
1h 35m
Trip: 2 days
Overall 5.5 OK
Based on 10 reviews
Overall
6.5
Boarding
6.3
Comfort
6.0
Crew
7.1
Entertainment
5.1
Food
5.4
STN
SNN
Mediocre 2.0

Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not.

BCN
SXF
OK 5.6

Crew was kind and the ride was easy and mostly on time.

Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

AGP
BHX
Good 6.0

The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

PFO
STN
Mediocre 2.0

Nothing

1. Flight expensive....and ontop you pay 40€ for 20kg 2. Flight was at 13:35, when booking online, it says u can check in online 2 hrs before flight. If u dont you pay 50€ fee to checkin at airport ( absolutely rediculous to start with!!!!!) However, i tried to checkin online at 09:40 and payed for my suitcase, once i payed for my case, not only it didnt send me confirmation of payment or receipt, it asked for my passport details and date of birth which i entered... and then it told me the flight has already departed and wouldnt let me checkin. after 4 attempts trying.... my father called ryanair to ask for advise on what to do with this situation, and was told that we can checkin at the airport. We go to Pafos airport, where staff of ryanair at checkin were extremely rude.... and after explaining the situation... told us we must pay €50 to check in and get on my flight... told us to go to the other side of the airport to pay. We tried to explain the situation to another extreeeemely rude member of staff called Evi... who says she needs proof that i couldnt check in... so i showed her the emails i had received from ryanair.... and she said she could see it on her screen that i was in the ryanair site... but said she needed a print screen to prove it.... how pathetic!!! Then when questioning why emails from ryanair were not sufficient proof she said she is just doing her job and she doesnt care because she doesnt work for ryanair. Ironicaly told us to pay and have a nice day. We paid. And will make a huge complaint... and advertise how pathetic this airline is... not only the rules, they even ignore their own rules, as they have the rudest staff both ground and on board im sure they need the extra money to understandably employ better staff or maybe get better planes... or hopefully follow monarch so bad airlines get out and leave the good ones to do their job professionally. The way they service ob is another story. Staff look exhausted... unmotivated and very unhappy. I work for the crewing dept of an international shipping company... where we arrange travel for officers and crew hourly 24/7 , 365 days a year.....and will make sure that under no circumstances do we use ryanair as it will reflect badly on our company. I paid €250.00 for the ticket + €40.00 20kg + €50.00 because they wouldnt let me check in. = €340.00 €340.00 i could have gone with a better airline... had a happier flight.... not feel ripped off...and not been spoken to so rudely. I never complain. But this experience was continuously awful. And i will make sure this is expressed world wide. Cheating people is unacceptable. If i was late to try check in, or i did something wrong, or i was rude, or if the flight cost was rediculously low. i would understand.. but i paid good money for a ticket, too much money for a 14kg bag and ontop extra for the fault of the airlines webpage & acepted attitude!!Lesson learned!! For sure they will lose alot more than 1 customer!!!!

STN
SNN
Good 7.0

When we arrived at eh queue for boarding the line was a bit serpentine since no staff was there to keep straight. This was okay until another group came into the area and then it was a disaster. i went to the desk to seek help and was abruptly told don't worry it will be sorted out. Never was and as a result people who had arrived early then ended up back in the lien and were forced to check carry on luggage. Ryan needs to set up a person at the entry lines as there are up to 7 flights that could be queuing at the same time . Not good

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