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When we arrived at eh queue for boarding the line was a bit serpentine since no staff was there to keep straight. This was okay until another group came into the area and then it was a disaster. i went to the desk to seek help and was abruptly told don't worry it will be sorted out. Never was and as a result people who had arrived early then ended up back in the lien and were forced to check carry on luggage. Ryan needs to set up a person at the entry lines as there are up to 7 flights that could be queuing at the same time . Not good

Good price, but no food. That's OK

Quick boarding, when it did eventually happen, almost 45 minutes late, due to late arrival of incoming flight.

I didn't like arriving at a different terminal and then having to walk through long corridors for nearly 10 minutes. I didn't like having to wait over 40 minutes for my baggage in a hall where the lights kept being turned off and on. I didn't like that there was no official there to apologise and offer some compensation, even in the way of a coffee voucher. I didn't like the fact that the luggage customer service guy couldn't get anyone in loading to answer his call, and that his only option then was to fill out a report. Not really much help to the guy whose wheelchair had so far failed to materialise. I didn't like the total lack of explanation or apology when it became clear that our luggage had seemingly been loaded on a later flight and that we were waiting for that plane to land. I didn't like that there are about 10 seats in the entire baggage hall, totally inadequate when a flightfull of people is waiting. Finally, I didn't like that it took 80 from the plane landing to my leaving the car park.

WE were delayed by a computer breakdown at Check in followed by the Captain informing us that some passengers had not turned up but their luggage was on board. We waited for a physical check on boar and then left the stand to taxi away only to be informed by the Captain that the luggage was still on board! We thentytaxied back to the stand for a fw more minutes to be told everything was correct.The passengers and luggage were matched.

The boarding at Gate C 31 was terrible, There were a lot of other people in the boarding area waiting for a flight to Budapest and the area was congested with a total lack of seating.

I was recently on a 5 week tour of South America where I took 13 flights. They had a boarding system whereby you boarded by numbers with the highest numbers boarding first and they had 3 designated small queues 1-15 16- 30 30 -46 and this worked extremely well

This is how a flight sould be lots of leg room the seat went back ,the flight was from Heathrow unlike other airlines that fly from the worst airport I have ever been to that's Luton

Noting

Very full flight but all went efficiently and smoothly. Staff excellent as usual.

Nothing I can think of.

Staff

Boarding and disembarking was very badly controlled

Apart from the boarding everything was o.k.

4* star airline...hahahaha... yeah,because charging for a newspaper and for headphones is 4 star stuff!!!! Staff are unprofessional and rude sometimes

USA immigration at Dublin aerport

Buying drinks st ridiculous high prices on the flight. Sests with restricted legroom because of entertainment boxes.