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New plane

Some passengers a bit too noisy.

Price and reliability. Ryanair remain my airline of choice.

Onboard sale of scratch cards. You are still asking for a rating on food and entertainment - you should offer "No Opinion"

45 minute delay on take off

The crew were professional and VERY entertaining

Crew very pleasant Flight on time

Had to reming staff about priotity boarding - very disorganised Bag prices are crazy - encurages people take ridiculous sized hand luggage on board and they are not stopped

We were left on the plane for 1 1/2 hours as they missed their slot

Quick boarding, when it did eventually happen, almost 45 minutes late, due to late arrival of incoming flight.

I didn't like arriving at a different terminal and then having to walk through long corridors for nearly 10 minutes. I didn't like having to wait over 40 minutes for my baggage in a hall where the lights kept being turned off and on. I didn't like that there was no official there to apologise and offer some compensation, even in the way of a coffee voucher. I didn't like the fact that the luggage customer service guy couldn't get anyone in loading to answer his call, and that his only option then was to fill out a report. Not really much help to the guy whose wheelchair had so far failed to materialise. I didn't like the total lack of explanation or apology when it became clear that our luggage had seemingly been loaded on a later flight and that we were waiting for that plane to land. I didn't like that there are about 10 seats in the entire baggage hall, totally inadequate when a flightfull of people is waiting. Finally, I didn't like that it took 80 from the plane landing to my leaving the car park.

WE were delayed by a computer breakdown at Check in followed by the Captain informing us that some passengers had not turned up but their luggage was on board. We waited for a physical check on boar and then left the stand to taxi away only to be informed by the Captain that the luggage was still on board! We thentytaxied back to the stand for a fw more minutes to be told everything was correct.The passengers and luggage were matched.

Getting off the plane

Arrogance of crew, I guess it's what's expected and the norm nowadays

I have flown LHR - DUB a couple of times in the last month with BA and a couple more times in the last year from LHR-DUB and not once has the flight left LHR on time and landed in DUB on time. I find this very frustrating, they appear to always be delayed by 1hr + which make it very challenging to make onward travel plans and has resulted in overnight stays at my own expense.

The boarding at Gate C 31 was terrible, There were a lot of other people in the boarding area waiting for a flight to Budapest and the area was congested with a total lack of seating.

One hour late

Great views over Ireland

They've stopped giving a complimentary snack on this service.

The staff were good as usual.

Someones knees in my back all journey. Hot chocolate was increased in price from €2.50 to €3.00 20% in one go! I have just had my last one on Aer Lingus.