The flight experience met my expectation of Korean Air. Keep up the good work.
Pros: "The crew were good and very pleasant."
Cons: "The food was pretty gross. I don't know how you can pass that for food."
Pros: "Crew are great. Plane is cool, A380."
Cons: "Connecting flight is in a hurry, time is tight."
Pros: "Great flight attendants left me alone to sleep."
Cons: "Korean Air cabins always seem a little warn to me by about five degrees."
Pros: "Crew was attentive."
Cons: "Was seated near some noisy distractions i.e. crying baby."
Pros: "Efficient, no worries."
Cons: "Movies out dated"
Pros: "Nicely equipped newer plane with seatback touch screen. Arrive to your seat to find a blanket, water bottle, pillow and packet the paper slippers and toothbrush. Frequent meal, snack, and drink service."
Cons: "Foam earplugs would be a welcome addition."
Pros: "The service was quick and friendly."
Cons: "Maybe a great selection of in flight movies would be nice. (For longer flights)."
Pros: "I love Korean Air"
Cons: "No complaints!"
Pros: "The food is great! The plane is clean. The crew is super nice."
Cons: "The seats are uncomfortable, as with any seats in coach with other airlines."
Pros: "This was the big league of airlines. Great staff, presentation, service, food, entertainment. Felt appreciated as a customer during the entire experience."
Cons: "Extra checked bag fee was very costly, nearly $100.00 (CAD)."
Pros: "The staff was extremely helpful, including bumping up our seats to the front of the plane."
Cons: "The plane was old and cramped. I was dying in there."
Cons: "The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight."
Pros: "Food, professional staff and crew"
Pros: "Got me there and back on time!"
Cons: "Could've had a larger movie selection"
Pros: "The employees were soooo nice and friendly"
Cons: "Wheelchair service"
Pros: "The service during the flight were so impressive. They deserved to be recognized for their efforts attending to passengers. They are beautiful and always ready to help you. Thank you"
Cons: "Landings were a little rough..."
Pros: "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"
Pros: "Considerate and attentive airline staff, clean facilities, great entertainment. Couldn’t ask for a better flight experience!"
Pros: "Friendly service"
Cons: "Didn't dislike anything"
Pros: "Staff was very nice"
Cons: "Very small seats"
Pros: "Good is in Vietnam finish"
Pros: "Nothing our tickets had to be cancelled"
Cons: "Our flight was scheduled with Korean air. We attempted to check in multiple times with issues on the Korean air website. we called and they told us not to worry. Finally, approximately 12 hours before departure we wwere able to check in Only to find out due to the expiration date of our passport we would not be an allowed to check in. We scrambled to get an emergency passport, however by the time it was received we had already missed our flight. Korean air is not willing to aknowledge this as a fault in their system and is instead suggesting this is a kayak issue for allowing us to purchase these flights. I would like the total flight cost refunded as this should never have been allowed to be purchased if Korean air knew at the time of purchase when checking in there would be an issue."
Pros: "Reliable, quick boarding, Incheon is a nice airport"
Pros: "Service, friendliness"
Pros: "The staff is friendly and helpful"
Cons: "There wasnt anything i didnt like for this flight"
Pros: "Food and assistance"
Pros: "Great service, very clean"
Cons: "Flight was delayed"
Cons: "Crew members are fed up with arrogance. I had to beg them to get a cup of water."
Pros: "The flight attendants were great. Food good and drink service also."
Cons: "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."
Pros: "They were helpful in getting us on and off the plane. My daughter spilled a drink and they quickly gave me napkins and wet towels to clean up. Also, the plane had great leg room!"
Pros: "Services are great, the people are kind."
Cons: "Lines for the bathroom mid flight."
Pros: "Getting preferred seating because we were sky team elite plus members"
Cons: "Exiting the plane in the cold Seattle weather."
Pros: "Awesome trip"
Cons: "No complain. The crew did great service."
Pros: "Staff very helpful in every way."
Pros: "Just about everything"
Pros: "food was excellent, service excellent, I will fly Korea air in Asia whenever possible"
Cons: "No plugs for laptops"
Pros: "Korean employees at LAX are no helpful!!!"
Pros: "Collectively, my new wife and I have travelled through dozens of different airlines, including 8-10 international flights, and our journey with Korean Air was the best flight experience we have ever had. The staff was so attentive, the selection of Korean music, and the access to movies, and the comfort of even Economy class was fantastic. Despite the long hours spent on board, Korean Air made it as comfortable as possible. We especially loved the hot towels, and the stickers that allowed the flight attendants to note if we wanted to be woken for meals, or left to sleep!"
Cons: "We have no complaints. Everything was just lovely."
Pros: "Excellent service from staff. Always with a smile. Food was exceptional!!! They even serve icecream on board!!! Food and drinks kept on coming."
Pros: "International flight should be Two luggage check in, all other flights I used they are two luggage to be check in, and one carry on, but not this Korean Air, for sure I wouldn't be using again.,"
Pros: "Seat comfort, space, and service."
Cons: "Nothing was disliked on return flight"
Pros: "Attentive service from flight staff 2 meal service each way in economy"
Pros: "Leg room was more than most economy; however, my seat would not lay down and it was miserable for 11 hr ride from Korea to Los Angeles, California."
Cons: "Seat would not lay down for 11 hours."
Pros: "The flight was on time and the food was acceptable."
Cons: "One of the flight attendants did not speak English so it was hard to communicate with him. The reservationist also told my friend that she had a seat that was like an Isle seat but it was next to the window with no exit access. The only exit access was passing the person next to her which is what she was trying to avoid."
Pros: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Pros: "Food Comfort in seatting"