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The flight was delayed by an hour. Made the connection uncomfortably tight.

helpful and friendly. The Lufthanza people I dealt with before my holiday were so unhelpful by comparison.

When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.

Seat cushioning, and having at least 1 checked bag free, I dont understand why international flight would not include a checked bag.

Not what I expected for the last leg of a $5100 business class experience. Boarding was a nightmare. The flight was delayed and I had to keep checking my email to ensure I was at the right gate since the airline or the terminal had no clue until 15 mins prior to boarding. Food was gross, limited drink options.

Flights scheduled with impossible connections - Lufthansa apparently believes it takes 7mins to change terminals, go through passport control, re-clear security and walk 1.8kms…..and everything will work perfectly (which it never does at Frankfurt). No staff on hand to assist with transfers on delayed flights. No transfer guidance provided by app. No compensation offered for 6hr delay to connecting flight.

They are professional. Nice crew. Still flying Boeing 747. Thank you for that. I love this airplane. Traditional.

Sorry, I’m not a fan of United. The seats are just too cramped and uncomfortable if you are traveling very far.

Crew were friendly and very helpful Plane was clean and the legroom is standard. Overall a good flight, no complaints.

Flight was cancelled and I got rebooked with anther airline. Also had booked a direct flight and got a layover.