Boarded and sat on plane for 3.5 hours before taking off, Updates infrequent and no refreshments offered.
I didn't have food, and there was no entertainment as it was a short haul flight, so can't comment on those, The head cabin crew member was addressing the passengers like a telesales person reeling off terms and conditions; we didn't understand a word he was saying. This is the second time this year we have flown with Ryanair, and both times we've had to carry our luggage downstairs to walk to the plane. As were both OAP's this isn't really acceptable. We have another flight booked for September to Lanzarote, so hopefully that will be better.
Smooth journey made good time. The aircraft was littered and did not look very presentable.
Flight was ok until there was a sudden juddering in the plane and a severe sudden loss of height. There were a lot of distressed passengers and not a single word was said by the pilot or crew.
Awful, the plane was on time but Ryan Air chose to use it for another flight that was running late to avoid the 3 hour penalty so our own flight was 1.5 hours late. This meant a 1 am scheduled landing became 2..30 and we missed our car hire which costs us an extra £300 to rebook - bloody shambles
This stupid lugagge rules of ryanair make flying with them always bad
The staff were very helpful with getting the wheelchair for me and bringing my carryon down the stairs from the plane.
As on the tin a fair price for a fair flight ✈️👌✈️
O voo atrasou um bom bocado A tripulação não era comunicativa,não fez vendas... Não abordava os passageiros... A 1°vez que me acontece tal coisa 🤷♀️
Is good airline but their check in process is not simple
Taking the bus from the terminal to the plane isn't an easy experience, especially when traveling with an elderly person and have to carry the carry-on bags up the plane stairs.
ABSOLUTELY THE WORST AIRLINE. LOST LUGGAGE NO CUSTOMER SERVICE. NEVER BOOK
They robbed me, filed a complaint and they ignored me
We missed our connection and they put us in a hotel our luggage didn't get rerouted with us so we arrived with no luggage
The crew was friendly, 5/5 stars. The food was better than ok, 3.5/5 stars. The seats were tight, 3/5 stars. The entertainment was 2/5 stars because of lack of WiFi.
Delay, no announcements, no support to fast track transfer in Casablanca, made the connection despite all but my bag didn’t make it.
Hot plane. No AC for 3 hours in the middle of Summer.
They canceled my flight and they haven’t reimbursed me yet.
The flight attendants were very nice, friendly and went above and beyond in making our journey pleasant.
ldid not like the late departure did not like the late food service. Food should have been serve earlier ro allow more sleeping time. Did not like beeing interrupted just to show announcement about their duty free onboard Finally baggage did not make it to final destination and are still in casablanca.
