Find cheap flights to Rio de Janeiro Santos Dumont

Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Cons: "All of the less than good, obvious!"

Cons: "Time"

Pros: "Planes were on time and connections made."
Cons: "One bag delayed as not put on flight and food could be better."

Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Pros: "Awful"
Cons: "Everything"

Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."

Cons: "Lost all our bags so couldn’t ski"

Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"

Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Cons: "wasn't able to take the flight since I missed it"

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"

Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Cons: "Didn’t happen."

Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Pros: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Cons: "Nothing"

Cons: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pros: "Very friendly staff"

Cons: "I don’t like the limited choice of drinks on these short KLM flights."

Pros: "Flight was on time and quick and comfortable"

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Pros: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Cons: "Nothing!"

Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Cons: "Service"

Cons: "Terrible service in flight and customer service wise .. app functionality was below"

Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Pros: "Service was good"
Cons: "Delay"

Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."

Cons: "I slept didn't have snack offered and no entertainment"

Pros: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Cons: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Cons: "Terrible moslem food, too much lentil with tasteless chicken"

Pros: "Amazing crew"
Cons: "Entretenimento"

Cons: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Cons: "Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior"

Pros: "The free middle seat because the flight was not full."
Cons: "Bigger glass for wine"

Pros: "Crew was helpful, worked to make the passengers feel comfortable."
Cons: "The connection didn’t allow for enough time so I missed my connecting flight. LATAM doesn’t recognize PreCheck, even though US airports do offer that but without the printout boarding pass passengers can’t take advantage of the shorter lines. LATAM also charged for both flights to check baggage instead of charging once for the whole trip."

Cons: "Everything!"

Cons: "Check-in was terrible, the agent checked our suitcase and then found out that we can't take the flight and the suitcase was gone. After waiting 3 hours at Medellin the suitcase was still not found. We left , besides we missed half of our vacation day, and after calling a lot we got the suitcase back in Guatapé. So much trouble for us because the agent was not able to do the check-in properly."

Cons: "The flight was delayed 7 hours"

Pros: "The cleanliness of the aircraft and the staff professionalism"
Cons: "No"

Pros: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Cons: "More choices of TV shows to watch."

Cons: "Better Communication from LATAM. We didn't know if the flight was going to be cancelled due to the unrest in Santiago. All worked out."

Pros: "it was ok flight, but on time, very important to me"
Cons: "the food... cream cracker and very sweet cake..."

Pros: "The flight was very comfortable"
Cons: "The flight should be not delay.. I paid money for been late...45 dollars they don’t appreciate loyalty"

Pros: "The early check in"
Cons: "N/a"

Pros: "Quick check in online"
Cons: "Plane was 2 hours late taking off and we missed our connecting flight."

Cons: "The check-in and boarding process was chaotic. Only one check-in station accepted credit cards to pay for check bags, creating a long delay when the printer broke."

Pros: "Puntual"

Cons: "Nothing. All excelent"

Pros: "The crew was amazing"

Cons: "It was good"

Pros: "It got us there safely."
Cons: "Communication was lacking. there was also no one at the check-in counter."

Pros: "Nothing"
Cons: "In the boarding process one employee very rudemy told me that the cabin wss full a d that I had to send my carry-on as a checked bag, altough I tried to explain her that I had very important personal stuff that I wanted to take with me."

Pros: "Window seat & no one sat next to me"
Cons: "Customer service at baggage check in desk. Very very poor and slow"

Pros: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Cons: "If the passenger name was changed as requested and I would not lose the money."

Cons: "Too tight, no entertaintment"

Pros: "The service is very good and the personal was so nice"

Pros: "the entertainment console's on the seat backs are modern and have a lot of content."
Cons: "LATAM made me pour out all the water at the gate that I purchased on the concourse after security. they also made me throw away my food. I am very displeased that I had to throw out $15+ dollars of food and drink and that I had zero water when getting on an 11 hour flight. that's outrageous."

Pros: "Timely, safe 3-hour flight from Punta Arenas, Patagonia, to Santiago, the capital of Chile. Fine leather seats, interesting in-flight magazine, OK seat recline and pitch. Great in-flight entertainment for as long as it was available. You can watch or listen to for free on your smartphone, tablet or laptop is a great selection of movies, TV series and music."
Cons: "The flight entertainment abruptly ended about 45 minutes before landing. The flight attendant told me they had to reset it because it was not working properly (it was fine as far as I could tell). However, it was not available for the rest of the flight."

Pros: "Se retrasaron varios vuelos, aeropuerto abarrotado y sin espacio. No comentan nada a Los pasajeros, no ofrecen in vaso con agua, se retrasaron en la salida"

Pros: "Gate crew was very nice and efficient"
Cons: "Had to wait 3 hours inside the plane in JFK with no electricity (no AC or lights) before taking off. The crew said it was the airport employees that had caused the problem."

Pros: "Food, movie selection was better than the last flight."
Cons: "The system in Lima did not update to show what gate the Santiago flight left so a lot of people on our connection missed the next flight! We had to stay 6 hours longer in the airport. VERY disappointed! We had to wait for over an hour at the desk for help, just to find out that we had missed our connection. No communication whatsoever from LATAM!"

Pros: "Great entertainment choices, the best airline food I've ever had, attentive service, lots of amenities, new and modern plane"

Pros: "The planes were modern and up to date. Good food and friendly service"
Cons: "I loved it all!"

Cons: "Extremely uncomfortable flight, extremely tight seats, kids running around during most of the flight. Terrible experience seating next to bathrooms, flight attendant keep trowing some sort of air freshener to mask the bathroom disgusting smell, and it didn’t not work well. Ended up breathing the most disgusting smell for hours, arrived to destination with an upside down stomach and nausea."

Pros: "The service"

Cons: "They didnt check my bag from DCA to BOG, so I had to check out my bag in MIA and then run to check in the next flack. I couldnt. They gave me a seat in another flight from another company, so it was OK."

Pros: "Crew was amazing, movies good, boarding fast"
Cons: "Didn't get seat I choose, and food was bad I had pasta was okay, then I had like a toasted ham and cheese and the bread was rock hard didn't even touch it"

Cons: "My fly was delate for 2 hours reason from previous fly cancellation. They didn't notified me."

Pros: "good flight. Good lounge in Santiago. Flight staff very good"
Cons: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Pros: "Dreamliner was great for our 11 hour flight to santiago"

Pros: "What a nice surprise to be able to stretch out after a multi-leg international trip!"
Cons: "Nothing!"

Cons: "Vuelo sobrevendido. Poco serios. Avión súper incómodo... su pitch es vergomzoso"

Pros: "I liked the service. On time leaving. And on time arrival. Luggage was ther. No lost luggage. I would do it again for sure."
Cons: "I didn't like boarding procedure. But overall not bad"

Pros: "Nice crew, helpful and friendly"
Cons: "Late boarding, no television or personal entertainment options, food was not so good."

Pros: "Good service"
Cons: "I lost my luggage (bag). I had to wait about 1 hour to go to the counter. Airport staff told me to go to gate 11 then gate 1 then finally to Latam counter."

Cons: "To short connection"

Cons: "It was cancelled with little explanation from the airlines or airport. And with little help afterwards."

Cons: "Food was horrible. Justo a sort of cupcake as breakfast."

Pros: "The movie choices are endless!"
Cons: "I wish I was told about the Lan app to download before we took off"

Pros: "Everything! :)"
Cons: "Nothing"

Pros: "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Cons: "They should have offered the empty seats to the passenger as soon the plane closed to take off."

Pros: "Nice crew, flight landed on time"
Cons: "Temperature was very hot and embarking procedure took a while to be completed"

Cons: "Include the baggage fee in the price of the ticket"

Pros: "Friendly crew"

Cons: "I missed the flight so I don’t have any feedback."

Pros: "The airplane"
Cons: "Flying on time"

Cons: "The boarding gate was very far, and I had to walk all the way."

Cons: "Seats are horribly close together. The lady in front of me reclined her seat and I had hardly any room. Extremely tiny seating area. Do not recommend."

Pros: "got it on time...even shorter than planned."
Cons: "1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets."

Cons: "El tiempo de espera se retrasó demasiado tiempo"

Pros: "Got me where I wanted on time"
Cons: "Toilet was disgusting, crew spoke over the pa and could not understand a thing, entertainment was an old in the back of the seat player very slow and bad picture. Breakfast was a piece of bread."

Cons: "They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest"

Cons: "didn't like the food at all!"

Pros: "Plane was great"

Pros: "Missed the flight because couldn’t check in on line ! 3 days trying to check in and the company site wouldn’t work ‘"

Pros: "The effort of Air Europa crew to try to accommodate us in seating request"
Cons: "1) Aircraft overall conditions. Aircraft interior needs to be refurbished. The quality of the food served was under normal standards. 2) Boarding of the aircraft was not well organized 3) Aircraft departure scheduled time shown on the screens differed from actual boarding pass printed time thus creating confusion."

Cons: "Modern"

Pros: "I was astonished to see a passenger putting nail polish on during the flight and no flight attendant did anything about the awful smell. Additionally, upon landing it is customary for passengers to unbuckle their seatbelts while taxi-not to the gate and standing up before the seatbelt sign has been turned off. The passengers have no regard for safety or rules."

Cons: "My fare did not include a checked bag. I find it hard to believe that anyone would take an intercontinental flight without checking a bag. The fee to check a bag at the airport is $150. This sounds like something a shady company would pull off. Was very disappointed, not what I expected from Air Europa"

Cons: "A two-hour fog delay in London assured me that I wouldn't make my connecting flight to New York. Both the Air Europa desk attendants at the airport and the customer service agent on the phone took no action, telling me simply that they would take responsibility in Madrid, where I had a layover. Sure enough, I missed the connection, and the Air Europa staff in Madrid were even less helpful, showing practically no problem-solving ability and even less empathy. In the end, I couldn't leave Madrid until 24 hours later and had to cancel half of my weekend plans in New York, frustrating friends and family who were expecting me. Overall, this was a nightmare experience. The indifference shown by Air Europa staff was outrageous."

Cons: "I'm curious with Air Europa for not thoroughly detailing me at the time of booking about the extraneous and very unreasonable check-in baggage fee for €60!! For checkin in 1 bag at the counter! The website was deceptive in its wording with 1 baggag is free and the rest has a fee. Therefore, i understood that i didn't have to purchase a check in luggage fee. That right there is living expense that I depended on for my trip. Thanks Air Europa! The check-in agent and another Air Europa representative at the Madrid airport did little to anull my fee that I felt mislead about. That was terrible customer service! I tried to give my flight a chance, but the touch down landing was probably one of the worst jolted sloppy touchdowns I've experienced. I looked around to see other's surprised reaction. I don't know of how Air Europa stocks or current state of economy are; but after dropping €60 for 1 checked in luggage, I'd expect a free beverage or light snack provided. Even the hot tea was €2.50. Im not happy and warning other's not to use this airline."

Pros: "Crew was very pleasant and helpful"
Cons: "No outlet to charge a phone"

Cons: "No outlet to charge a phone"

Cons: "Plane was not as modern as it could be."

Cons: "The delay"

Pros: "Great plane"
Cons: "Slow baggage delivery in Barajas"

Pros: "Nothing"
Cons: "Everything, no communication, poor handling of the situatition, gate attrndant really rude and looked unprepare or untrainned."

Pros: "My baggage didnt arrive"

Pros: "Brand new airplanes 787"

Cons: "Not on time. Delayed boarding and flight. Was told by customer service on the phone that I would not have to pay for checked luggage from Madrid to Barcelona since I am a tourist....guess what? It was a big fat lie. Had to pay 60 Euros to check me and my daughter's bag!"

Pros: "Air Europa honored my SkyTeam Elite Status!"

Pros: "Great prices without feeling herded."
Cons: "Boarding could have been easier. Back of the plane should board before the front of the plane. Also, don't let people at the back, use the space at the front. Use the space above your own seat!"

Pros: "Nothing"

Pros: "OK for a short flight"

Pros: "flight on time"
Cons: "food"

Pros: "Nothing"
Cons: "- you need to pay for everething !!!!"

Pros: "Crew"
Cons: "Food. Enterteinment."

Pros: "Nothing. Totally dissatisfied."
Cons: "They could have made a better effort to get me on that plane in London. After the facts unfolded, I got the impression it was a race thing."

Pros: "The staff is very helpful and the food is very good."

Pros: "Entertaiment"
Cons: "Fly was delayed and sits were to tied"

Pros: "The staff was friendly, but that´s about all."
Cons: "NO way to fly overseas. I am a 5´0 ft petite woman and I barely had enough room to in my seat, let alone trying to sleep. The window seat was in economy so I did not expect much but I did not expect to have the person in front me in my lap when they put their chair back. The movie player also did not work: sound going in andout, turning off, pausing- it was irritating."

Pros: "Food"
Cons: "No entertainment for long flight except mr bean. The way to Madrid was much more enjoyable. Same airline. Oh and wifi=30$ for 50 MB. I use that in 2 min so way too little data with each package."

Pros: "The crew was pleasant."
Cons: "The checking in/boarding process was absolutely horrible. Attempted to check in through their app to avoid the extremely long line and it wouldn't accept our passport numbers. After finally receiving our boarding passes, the kiosk for our flight read "Gate Closed" and it seemed to be miles away. We got to the airport well in advanced, but due to the long line and fear of missing the flight, we didn't have time to shop at duty free or get food within the airport."

Pros: "I arrived."
Cons: "No entertainment. My husband's system was missing buttons. The person on the next row couldn't lower table. Might need maintenance. My husband and I paid for upgraded seats but they were given away. We had to fight to sit together. Not very happy."

Cons: "The staff was not professional and extremely rude. After the flights were delayed and canceled...they were not accomodating and staff barely could speak my language English. It was very terrifying not being able to get help all alone in a foreign country."

Pros: "Very good service! The best and nicest flight attendats ever! Good food and drink service!!!"
Cons: "The airport terminal in Barajas has nothing to offer compared to other terminals! I wished the airplane could offer individual access for flight entertainment!very good service"

Cons: "I did not like having to go through security procedures twice nor in the long walks both at Gatwick, Madrid and, worst, the mess at Miami International airport mile long walk and shambles of a passport control"

Pros: "timeliness and attentive staff."
Cons: "Tne Air Europa departures site at Barajas is like a State Secret- almost impossible to find. The airport info is no more helpful. Once you do get to Terminal I, there are No signs directing you to their ticketing desks. You have to go askina people and praying they do not mislead you ,to finally find it literally at landsend. It would be very helpful if the airline included information as to the correct terminal and the position of the baggage and boarding pass check in in its reminder of the scheduled flight. I hesitate to travel with them again because of the airport experience, not their service once you find them."

Pros: "Nothing"
Cons: "Very cramped plane, weren't given breakfast or drinks. I just suggest never flying Air Europa. Terrible airline."

Cons: "Not enough legroom! Flight attendants did not seem interested"