Daily cleaning, installation of cabin HEPA filters on flights to Uruguay
Visitors from United Kingdom must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Uruguay.
Health Declaration Form
Can be done thru mobile App Coronavirus UY
Travel Authorization Form
Must be done by travelers without Uruguayan identity card.
Foreign travelers are required to have a valid health insurance with COVID-19 coverage.
Masks: Required in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
Most visitors from United Kingdom will not be allowed to enter Uruguay. Uruguayan citizens, Travelers with resident status, Travelers claiming refugee status, Travelers coming to reunite with family members (including parents, spouses, partners, children under 18 years old or those with disabilities) with the proper documentation, Humanitarian reasons not included in other exceptions, when properly justified and Temporary entry for work, economic, business, or judicial matters where the Ministry has given its consent and where the person must enter immediately are exempt with the restriction.
Read more about travel restrictions for Uruguay
Visitors from United Kingdom will need to quarantine for 14 days upon entering Uruguay.
An average direct flight from the United Kingdom to Uruguay takes 26h 53m, covering a distance of 6857 miles. The most popular route is London - Montevideo with an average flight time of 23h 25m.
The cheapest ticket to Uruguay from the United Kingdom found in the last 72 hours was £407 one-way, and £436 round-trip. The most popular route is London Heathrow to Montevideo Carrasco and the cheapest round-trip airline ticket found on this route in the last 72 hours was £509.
Based on KAYAK flight searches, the most popular destination is Montevideo (100% of total searches to Uruguay).
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Cons: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."
Pros: "Crew was very professional and served snacks and beverages at regular intervals. One of the fellow passengers was over reacting to some minor unintentional neglect by an female crew member and told her to shut up when she was trying to understand the issue. But the crew handled the situation very professionally."
Cons: "Food could’ve been better."
Pros: "Not satisfied"
Cons: "Need improvements"
Cons: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."
Pros: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Cons: "On the A350, the seat doesn't recline much. It was quite uncomfortable."
Pros: "The customer service and food were excellent."
Cons: "Next time I will fly business class for more space and comfort."
Pros: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Cons: "No complains. Qatar has always been my preferred airline."
Pros: "Very efficient and comfortable flight."
Cons: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"
Pros: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Pros: "Crew excellent"
Cons: "Baggage collection at Washington could be improved"
Pros: "Crew was very accommodating"
Pros: "The airlines' film library offers plenty of movies to watch."
Cons: "I had an aisle seat. The crew pushed the service carts in the gangway and hit me a couple of times, and I was very much annoyed because I was waken up while asleep."
Pros: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Cons: "Can't find any fault...Sorry!"
Pros: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Pros: "Super check in, great entertainment options"
Cons: "Cabin crew were not very helpful. Food was average at best."
Pros: "Staff was excellent"
Pros: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Cons: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."
Pros: "crew was excellent, very attentive"
Cons: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"
Pros: "All good thank you + food and crew and entertainment"
Cons: "All good thanks"
Cons: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Pros: "The overall experience"
Pros: "Staff was courteous. Food wasn't too bad. Plane was clean and modern. Ambiance was relaxing. This was a very pleasant flight compared to other airlines."
Pros: "Best host staff"
Pros: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Cons: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."
Pros: "Films Service"
Cons: "Not enough films"
Cons: "Seat number was the same but different position from one reserved online"
Pros: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Cons: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Pros: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Cons: "Delayed for 4.5 hours. Extremely bad customer service"
Pros: "Hospitality, boarding process"
Cons: "Food was slightly undercooked (chicken). Should have better process to check for that"
Pros: "The check in crew needs training and learning the international rules Also they are missing kindness"
Cons: "Need completely replacement with expert crew"
Pros: "best airline food ever"
Cons: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."
Pros: "The professionalism of the staff"
Cons: "No comment"
Pros: "everything was as expected from a world-class in the travel world."
Cons: "In economy class, the seats are not as roomy as I thought and leg room space is not suited for overseas 12+ hours travel comfort."
Pros: "Crew was friendly."
Cons: "Catering not up-to the standard. Ran out of food. Seats too congested"
Pros: "High quality gluten free meals (best I've had on Qatar Airways)."
Cons: "Seating needs to be more spacious."
Cons: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."
Pros: "Flight was good. Cabin crew very good. Food good."
Cons: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."
Pros: "The timing was spot on and I had no major issues. The staff was great. They showed that they truly value customer service and were patient"
Cons: "The song selections were somewhat old and should be looked at."
Pros: "The Steward on this flight was excellent. Very attentive and pleasant. He asked at the end of my flight how was everything. Food was good ."
Cons: "This flight was better than the flight going out to Doha , then to Abu Dhabi. You guys were late landing,and as a result I almost missed my connecting flight, was rushed thru the airport like a lunatic by one of your Reps. Then was told my luggage may not be in Abu Dhabi when I arrive, which it was not. My paid for seat wasn't available and had to sit in the back. Had to fill out a lost luggage report in Abu Dhabi. Was promised my luggage by 4:30 pm . Didn't receive it until 2:30 am next day. Missed my whole first day of vacation as I had no clothes , toiletries, etc . Very angry, and feel I should get a substantial discount on my next flight in March to Dubai. Totally unacceptable !!!!!!!"
Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight."
Pros: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Cons: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."
Cons: "Not much of space in aircraft"
Cons: "1-one hour delay in departure. Although pilot tries his best to reduce the delay time but still lost our connection flight. it is known that the whole operation is complex but still believe that effective cooperation by flight crew, ground personnel and others could result in a better outcome. the hotel chosen by the office at airport was not satisfactory. Qatar Airways customers deserve better treatment."
Pros: "everything was great. huge seats, large legroom."
Pros: "leaving airport"
Cons: "24H delay, no meals, no coordination, no communication."
Pros: "I like each part of service"
Cons: "They didnt let me sit with my family and my seats were changed twice after i was checked in without notifying me. I have anxiety issues and it was really hard"
Pros: "upgrade flight"
Pros: "Excellent Service"
Pros: "Great crew & good complimentary food"
Cons: "More seat pitch"
Pros: "Seats were comfortable"
Cons: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"
Pros: "Wonderful on board service from the crew"
Cons: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."
Cons: "Movies , Wi-Fi , Live Shows"
Cons: "You could have had my luggage arrive. Now I don’t know where it is"
Cons: "Delayed flight."
Pros: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Cons: "Bread of sandwich was dry."
Pros: "It was a lovely easy flight, always lovely flying star alliance."
Cons: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Pros: "friendly and helpful crew"
Cons: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"
Cons: "Boarding time needs to be longer. Also, too little time between connecting flights."
Cons: "Swiss precision"
Cons: "45mn late"
Pros: "Really good flight. Clean,on time, efficient. Early arrival even"
Pros: "Attendants were attentive and efficient"
Cons: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."
Cons: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."
Pros: "Good crew."
Cons: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"
Pros: "Lots of room because plane was half full"
Cons: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."
Cons: "It was delayed"
Pros: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Cons: "TV was a bit small"
Cons: "The seats were uncomfortable, smaller aircraft"
Pros: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Cons: "Nothing it was all great! Even music was playing while we waited on the plane."
Pros: "Check in easy"
Cons: "Weren’t told enough about delays ... very tight seating crew was friendly"
Cons: "30 mins late both ways"
Pros: "Overall excellent. Full professional and caring staff and company."
Pros: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"
Pros: "Good clean service that Swiss is known for."
Cons: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."
Pros: "typical Swiss quality"
Cons: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"
Pros: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Cons: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"
Cons: "The seats in economy were unbearable for anyone of normal size, as I am. It is not possible to sit in even bare comfort in them. Obviously I'll have to find another airline or factor a size upgrade into the price"
Pros: "Loved the smoked salmon!!"
Cons: "No wifi or tv"
Pros: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Pros: "Nice staff"
Cons: "Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan."
Cons: "1h45 departure delayed with no compensation."
Pros: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Pros: "Nice, clean and modern airplane with great service"
Cons: "Over 1h delay Horrible sandwich Very rude staff"
Pros: "Aircraft clean, staff friendly and efficient"
Cons: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"
Pros: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Cons: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."
Pros: "All good"
Cons: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."
Pros: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Cons: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"
Cons: "smooth & efficient friendly crew"
Cons: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"
Pros: "fast boarding, great crew."
Cons: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"
Pros: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"
Pros: "Friendly and attentive. The check-in person was willing to check to see that I had a reclining seat. Friendly and accommodating attendants good wine offered in economy, water offered several times during the 9:30 hour flight. Pilots changed Flt altitude to accommodate for turbulence."
Cons: "Very little not to like on this flight."
Pros: "Gate changes and delays boarding made getting food between flights an impossibility. On board food was appreciated but was a snack and in 12+ hours travelling this made it tough."
Pros: "Flight wasn't full, so we were spread out and had more room"
Cons: "Carry-on allowances continue to be significantly less than other comparable airlines- was only allowed one piece"
Pros: "Everything was amazing"
Cons: "Two hour delay. What the hell is going on here? We’re still waiting on the runway !!!!"
Pros: "The crew was very nice people. It was a good trip."
Pros: "Avianca has many route through South America hence it is convenient."
Cons: "There is always short connections and many times I miss my flights. They do not offer compensation."
Pros: "It was a easy process to check in and the crew took care of us. Very professional"
Cons: "Food is terrible. Avianca's website is not user friendly."
Pros: "Had a row upgrade."
Cons: "They misplaced out luggage and had to wait for more than 90 minutes before they “appeared”, since the ground personnel couldn’t give and explanation of what happened."
Cons: "Nothing Everything was great"
Cons: "Food forcsure"
Pros: "Boarding was efficient"
Cons: "The onboard menu shows an option of salmon or beef. But when the crew came, only lamb was available. Also, the crew didn't seem interested."
Pros: "Crew was nice"
Cons: "Delayed. Then took for ever to get a finger. Then had to be pulled back and 55 min to get luggage. Unacceptable"
Pros: "Pretty much everything was great!"
Cons: "We got there to check our bags about 90 min before check in bc we were trying to avoid the chaos of rush hour time at LAX but avanica wouldn’t take our bags that early so we had to drag them around and wait till there’s were plenty of other people in line. This all could of been avoided and easier."
Cons: "Landng little scary."
Pros: "It’s was all good great service and great stuff"
Cons: "I can’t think of anything...."
Cons: "See comments"
Pros: "Crew checked lots of bags before boarding as they knew the plane was too small for all those carry-ons. Helped speed up the boarding process. Crew was helpful on board as well."
Cons: "Very rough landing. Locals on board said it was normal to miss the landing and circle back, but that was a first for me. Flight was too short for the crew to offer drinks."
Pros: "The crew,workers seemed to try to get people accommodated The straight flight to my destination"
Cons: "My seat was broken, which wasn’t my seat but moved there because I was accommodating to other people with companions that decided to seat where ever they liked but their own seats. The flight attendant asked me to move so I did. I didn’t like that we boarded late with no explanation as to why When they started boarding us , it was chaotic"
Cons: "The fight got delay. They made me loose my connection and then made me wait 9 hour at the airport just to make a change on my schedule. The people from the Avianca counter in Miami is the worst. Also, when I arrive to Lima, got my luggage an one of them was terrible broken with the things that were inside. Will never use AVIANCA in my life!"
Pros: "I like the fact that you had so many options for entertainment."
Cons: "The flight got in about 7:30 AM and it would have been great to have breakfast before landing."
Cons: "Avianca has no respect for passengers, they chance your flight without notice, lie, change your seat assignment without notice or train"
Cons: "Terrible flight was delayed baggage was missing TVs didn’t work, bad customer service overall not a great experience."
Cons: "I had to ask for a pillow 3 times, twice from the same flight attendant who never bothered to comply. The food and entertainment were good though."
Pros: "Good movie selection"
Cons: "A few broken things in the bathroom gave the impression that the plane wasn't well maintained"
Pros: "The flight was delayed 8 hours however the airline took care of us. A paid hotel and a dinner for the night as well as a voucher. No worries in bogata thanks to avianca."
Pros: "Excelente servicio al cliente y desayuno"
Pros: "Entertainment system, pillows, blankets and earphones!!"
Cons: "Food was awful"
Cons: "30 passengers that were connecting to Montevideo missed their connection flight, because of the airline's lack of concern for its customers."
Pros: "Excellet plane"
Pros: "Very comprehensive service. They don’t charge anything extra, the entertainment options are good, the service excellent, the food okay. Much better than most US airlines."
Pros: "Comfortable newer aircraft On time departure on both outbound and return flights Full meal service with free beverage including wine and beer offered in economy class. Two free checked bags per passenger in economy class. All of the above are far superior to any airline at a competitive price"
Pros: "Very smooth day at the airport and in travel. Thank you Avianca"
Pros: "Comfortable chairs great staff"
Pros: "The experience was good"
Cons: "Arriving in NY a little early but it took forever to get a gate"
Pros: "Same as above"
Pros: "People tring to help"
Cons: "The airport lacks information for flights and for travelers"
Pros: "The crew and ither travelers were good"
Cons: "For a 10 hour flight it felt like there was no room for your legs and I am quite short"
Pros: "The crew was super nice"
Cons: "The food was terrible, as terrible as any other plane food I ever tried. Next time, save some money and have a proper dinner in the airport before you go into the plane."
Pros: "The 787 was very comfortable and new. Plenty of food. The ground staff compensated us for our lost bags and had them delivered to our hotel the next day."
Cons: "The lost bags."
Pros: "Perfect with no problems. Everything was on time."
Pros: "The flights wers on time"
Pros: "Overall I love flying of them. The items that I have given them a lower grade or not important to me. The crew was terrific. The planes are excellent. And I love being with them. The US customs area is terrible at Fort Lauderdale airport. It's a shame they haven't made the experience going through there much better."
Pros: "Glad to get a good meal. And free entertainment."
Cons: "Seat was a little hard after 4hrs."
Pros: "Their timing was good. Not much at all besides that. The crew was just pissed off for no reason."
Cons: "No comfort, the comfort was terrible. Only 1 option of food - with no ingredient allergy warning. The entertainment was glitchy."
Pros: "Atención de los sobrecargos"
Cons: "Tamaño de los asientos"
Pros: "Landing on time"
Pros: "I had an emergency row seat, giving me more space."
Cons: "This was an older plane both SFO-SAL and SAL-SFO. The ride back had tv screens every 5 seats or so."
Pros: "The attention I received."
Cons: "The food."
Cons: "Flight was almost an hour late, everyone lined up to board and they didn't boder to make any announcement or explanation. How rude!"
Pros: "The crew was friendly and helpful."
Cons: "The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too."
Pros: "The flight and crew were excellent. Turkish Airlines business is always good."
Cons: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."
Pros: "Excellent crew"
Cons: "Flight delayed and no reason Food very bad"
Pros: "Comfortable for that sort of journey"
Cons: "Everything is Good."
Pros: "The new aircraft is well put together and comfortable."
Cons: "Boarding and disembarking delays on both sides."
Cons: "My bags were misplaced I have to wait for an extra day to get it"
Pros: "I love the food❤️"
Cons: "2 hours delayed"
Pros: "Smooth from beginning to end Well done !"
Cons: "I can’t find my luggage"
Pros: "Professional nice food"
Pros: "The food was quite good"
Cons: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
Pros: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"
Cons: "Good food"
Pros: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"
Pros: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Cons: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
Pros: "Food was great."
Cons: "Long waits, poor communication, either too warm or too cold"
Cons: "It was a struggle to get our hotel from the turkish hotel desk crew. We were travelling from Cape Town to Toronto with a little baby and had a layover of approx 10 hours at Istanbul. They claimed that our layover was 9 hr 40 mins (and not 10 hours) and I had to argue before we finally got a transit hotel. Their customer service is poor."
Pros: "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Cons: "Eight hours waiting for a connecting flight at Istanbul airport."
Pros: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
Cons: "Ordered veggie meal didn't turn up!"
Pros: "They keep time and any delay is explained. Otherwise a good airline which I can recommend and will use it anytime."
Cons: "The food is dry like rice and beef is dry and the the pasta is too plain, just pasta and some blended tomatoes is not balanced"
Cons: "Staff at Business Class checkin walking off the desk when we tried to check in. The on-line check failed and that was the only reason to go to the counter, but, alas, it then took an hour to get things sorted because the single staff person just walked off because no one was there to relieve her."
Pros: "Very good customer service and entertainment"
Pros: "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
Cons: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
Pros: "Efficiency and customer service"
Cons: "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"
Pros: "I liked your services but I have 2 things The airplane Wi-Fi like nothing I didn't use it because just for Turkish news what the different !!! N 2 : this plane is not comfortable because the space between the chairs is too tiny of the other airline company But in general it's okay but we are not happy too much Thank you"
Pros: "Crew are always available and helpful"
Cons: "Food was dreadful. I thought I had chosen a seat online, but discovered I was in a middle seat. Having 3 seats on the sides makes it very difficult for the window seat occupant to maneuver."
Pros: "Attentiveness of staff."
Cons: "The check-in was quite hectic."
Pros: "The entertainment specially the Turkish airline safety part"
Cons: "for short trip no need for mugabelat before food"
Pros: "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."
Pros: "Boarding was on time, the crew was helpful."
Cons: "The entertaintment screen at my seat wasn't able to play videos. The comfort would be excellent if there would be a foot support."
Pros: "I didnt receive my baggage."
Pros: "This is a government run airline with very poor customer service. I flew 6 flights in December, 2016 in business class - out of which 5 flights were late. There was no help at the transfer desk in Istanbul to get onto another flight as my connecting flight was missed because the original outbound flight was late. The customer service staff both at the lounge and the transfer desk were inept and rude and did not want to help. I shudder to think how economy passengers are treated."
Cons: "1) No organized boarding process - there is a general melee at the boarding gate with a lot of shoving and pushing. 2) Customer service staff are rude, incompetent and unhelpful 3) No recognition that customers are to be served 4) Food selection in business class was mediocre and poor 5) Old aircraft - on flight from Istanbul to London, business class was 3 abreast with the middle seat being used as a tray table. 6) Sleeper class is mediocre - seat width is poor and one cannot even turn on the side"
Pros: "Turkish crew members are usually very friendly."
Pros: "Food, entertainment, crew"
Cons: "I have been traveling 40 times on this flight (Geneva-Istanbul-Mogadishu) and since 2014 the food is all the same: insipid and at some occasion got a food poisoning (always traveled economic). Same dry or overcook pasta and dubious meat. So on my profile (i am an Elite frequent flyer) i ticked that I prefer a special meal (sea food).. which is never available. So they apologize and promised they will make a commercial gesture that... never came."
Pros: "Seats and entertainment, seat comfort"
Pros: "Not much"
Cons: "The grew was not very happy almost upset perhaps they were tired the ladies were okay but one of the men was very moody and unpleasant to be around"
Cons: "I showed up roughly an hour before the flight, as I had no bags to check in. The employees at the check in counter had already cleared out, so I was unable to get my boarding pass. Then when I called in, they were extremely unhelpful. They gave me no alternative options, and instead only listed out a ridiculous list of fees and said I they could get me on a flight a different day for a total cost that was greater than what I had paid for the entire round trip ticket. I asked to speak to a manager and they refused to connect me. I ended up buying a one way ticket home with another airline. I will not fly with Turkish Airlines again in the future, and I would definitely not recommend them to anyone. Just beware of this service if you see them listed as the cheapest option."
Cons: "15 hour stop over in Istanbul with the rudest, prejudiced airport staff ever!!!"
Pros: "Doesn't matter where you're flying. If Turkish Airlines can get you there, even if it means overshooting your destination and backtracking, do it."
Pros: "They answered the phone quickly."
Cons: "I wanted to cancel my flight on Turkish as I was concerned about safety after the terrible attack there at IST. I was told that TK were changing tickets and issuing refunds for a period of 7 days after the attack - and I was scheduled to fly on day 8. They refused to refund or change - all they would say are 'fare fules' - 'fare rules'. When I passenger has a concern over personal safety, and in the aftermath of a large scale lapse in security at their main hub, they should be more understanding and not stand by their arbitrary 7 day rule."
Cons: "The flight tracker was the only thing we could watch on this flight."
Pros: "Plane was clean. Good food, nice details. Nice variety of entertainment."
Cons: "Entertainment system stopped working with about 2.5 hours left in flight."
Pros: "One of the best flight experiences I have had in a long time."
Pros: "On time. Comfortable. Clean. Efficient"
Cons: "No non dairy alternatives in food. Chicken was tough and stringy."
Pros: "I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection."
Cons: "Don’t sell an unrealistic connection time"
Pros: "Everything but not the food"
Cons: "Food was horrible"
Pros: "the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!"
Cons: "Cancelling my ticket and put me on another flight Then lost my bag I didn’t receive my bag in final destination"
Pros: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Cons: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."
Cons: "Food and rounds for drinks"
Pros: "The crew was good and the food from Frankfurt to Abuja was good"
Cons: "The layover time was extremely too long and would even be longer during my return"
Pros: "Fairly comfortable, good cabin crew"
Cons: "Lost baggage - horrendously slow lost baggage department in Athens. Spent 1 hour + standing in line. Bag still hasn't shown up"
Pros: "Lufthansa should keep up the standard."
Cons: "The delay on the arrival time at Abuja because some passengers are transiting to other cities."
Pros: "It was all really good, as always when flying with Lufthansa"
Cons: "Can always do without delays"
Pros: "We got two drinks, I had an empty seat next to me which made things more comfortable"
Cons: "Add an entertainment system, better food, there shouldn’t be a long wait to get a drink after your meal and maybe serve water with the meal. There wasn’t too many shops in the airport"
Pros: "Seat was comfortable and cool."
Cons: "Everything else"
Cons: "This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number"
Pros: "Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights."
Cons: "The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult."
Pros: "Clean airplane, Nice seats. Very nice crew. Good connecting flight."
Pros: "Short flight with swift and effective service"
Cons: "boarding was chaotic"
Cons: "Getting through security in Munich was a nightmare and I almost didn't make this flight. Luckily i had a friend that asked them to hold the plane but there seemed to be no communication that people from other flights were delayed getting to the gate. Very frustrating."
Pros: "Non of the usual manic stumbling from one inefficient process to the next a la Ryanair, Easyjet or Jet2"
Pros: "The airplane too small the seat too tight"
Cons: "Flight delays"
Pros: "On time, Staff were excellent"
Cons: "Poor snack (sugary cookie) Big rush to make connection in Frankfurt, almost missed it. Should allow at least 2 hours to connect as they use buses to transfer from plane to terminal and often have to go through security again."
Cons: "Was delayed which caused us to miss our connecting flight"
Pros: "Crew was personable and friendly"
Pros: "The food between Frankfort to Istanbulwas lovely and the staff nicely"
Pros: "Ease of boardibg and getting through security"
Pros: "Generally the whole experience with flying Lufthansa was a positive one. Comfortable seats, good leg room, pleasant staff"
Cons: "Nothing really other than we were late leaving/arriving and such a much reduced time on the layover in Frankfurt"
Pros: "Spare seat next to me"
Cons: "Could have done with pre dinner drinks a bit quicker"
Pros: "Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though."
Cons: "They don't have entertainment"
Pros: "The service and space on the airplane were excellent."
Cons: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."
Pros: "Quick flight and very comfortable."
Pros: "Overall it was good trip!"
Cons: "No issues at all"
Pros: "On time"
Cons: "Leg room"
Cons: "Having to pay to sit together."
Pros: "Lufthansa over Thomas Cook any day"
Cons: "Flight canceled"
Pros: "Good space in cabin compared to other airlines and excellent service by crew"
Cons: "Benefits for frequent flyers and senators have been eroded significantly . also it has been made much harder to achieve status. In the past, complimentary upgrades were done frequently. nowadays it doesn't happen anymore. For someone who is flying approximately 30 times per year with star alliance, this is dissatisfying. I also don't understand why my preferences from my profile are not used in the pre-allocation of my seat."
Pros: "Standard Lufthansa short haul, Crew attentive"
Cons: "arrived off stand"
Pros: "Great service !!!!"
Cons: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"
Pros: "The food was kind of nice"
Cons: "Hardly any leg room, hardly any elbow room, got middle sitting on all my flights and the lay overs were terrible and last but not least my baggage were I had my holiday did not show up for two days. When it did I tipped the driver 20 pounds as he deserved it more than anyone anyways. Oh yeah almost forgot to mention my bag looks like it went through a meat grinder. Thanks Lufthansa baggage handlers your the best ever ! And BTW this para graph speaks for a my stops and transfers"
Pros: "ample food and no $ to check baggage."
Cons: "Seats were very uncomfortable"
Pros: "Air china different"
Pros: "Lufthansa was really comfertable company, really good price and i'd so much."
Pros: "Great food options, blanket and pillow, and free movies was the best"
Pros: "Food was excellent and the stewards were great"
Cons: "An 8 hour flight!"
Pros: "Arrived safely"
Cons: "Lost my bag. See previous comments."
Pros: "Smooth fly with a great crew"
Airlines flying to Uruguay have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Uruguay
Masks required on board, masks provided on flights to Uruguay
Social distancing seating
Middle seats unavailable to book on flights to Uruguay
Testing for antibodies, testing for symptoms for flights to Uruguay
Waiving of change fees. Search flexible flights to Uruguay
Cheapest flights to Uruguay from United Kingdom found in 2021 and 2022