The airport gate in Lyon was an insult to human dignity…. Shame kn the French authorities
Booked economy. Seat felt like it was a bit more roomy than my last trans Atlantic flights. I had a nice person sitting next to me. Everything was as good as it could be considering you are 35,000 feet up in the air and in a metal container. Beers, wine, food were all readily available. Plenty of movies and shows to watch. Friendly flight staff
Short flight. Bare bones and kinda seeming like an older plane. But got me there on time and that's what counts. Perfectly fine flight all the way from start to finish.
We were delayed three hours from Montenegro to Vienna on our outbound flight and then rebooked an extra leg on our trip to the US. Our bags, which Austrian made us check in in Montenegro even though the flight was barely half full, didn't find us for ten days. Then, when we asked for compensation for the delay we were given the runaround that the flight originated outside of the EU. Next time we fly Turkish Air.
My Austrian Air flight from Montenegro to Vienna was delayed by three hours because their plane de-icer was broken and they had to wait for the sun to come up before the ice could melt. This meant we missed our United flight altogether. So I can't speak about United, but I was not impressed by Austrian Air. They made us check in two carry on bags for a 60% full flight, and the bags didn't find us in the US for ten days. The re-routing they arranged included an extra leg, a midnight taxi ride across New Jersey and New York, and a five hour sleep in a hotel. Not impressed.
Excellent flight. The crew was exceptionally attentive and organized. Attention to details is unmatched.
Loved the courtesy and punctuality. Very professional and most importantly on time.
Great! They got my vegetarian meal right, flight was comfortable, they helped store my heavy luggage. Pleasant crew and flight staff.
I did wish they would give us the entire little bottle Bailey's instead of just have 1/2 bottle at a time
My layover in Vienna was supposed to be 35 minutes but because my flight was canceled I had to wait in the airport for an additional 8 hours.
Food and entertainment were not available, so my rating on those items isn't actually correct. There should be a "Not relevant" or "Didn't use it" option.
Waiting outside for a long time is not really necessary
I liked almost everything (e.g. ease of booking, price, punctuality, efficiency, friendliness, courtesy). A slam landing in Dublin airport took some of the gloss off it, though. Being able to paste here the text of the review of the same flight that I just wrote for Ryanair would make me feel better about Kayak too.
Buy-on-board through the app is a great feature!
Rubbish moved my seat don’t know why same seat configuration cost me extra so me and my wife could sit together now I know why no paper ticket so they can do this
The flight was 1h delayed. There was a flight attendant making announcements in the cabin, but it was impossible to understand whether the information was important or not. (Although whatever she was saying, it was clearly meant to be communicated to the passengers.) From the way she spoke, it sounded like Spanish, but only thanks to catching one word out of every five or six — mumbled through her teeth — I realized she was actually speaking English. It was quite embarrassing
The table at my seat was dirty, the crew was nice, the boarding was swift. An average Ryanair experience but this time the plane was not properly cleaned between flights.
After passing through boarding gates we had to wait for 45 minutes in a small space with no place to sit.
Flight was fine, crew were good, cabin director spoke far too much; disembarking at Dublin Airport and entry into the terminal building was just dreadful, like entering the back door of a neglected factory building. What an awful impression it must give to first time visitors to Ireland.
Cabin crew couldn’t be less interested. Cabin manager was the most arrogant and the rudest I’ve encountered in many years.
