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— Nevada
7 Sep — 14 Sep1
Return
1 adult
Economy
From?
To?
Wed 7/9
Wed 14/9
Good to know - Cheap tickets from Wales to Nevada
Low season | November |
|---|---|
High season | July |
Cheapest flight | £683 |
Average price (return flight) | £1,571 |
Good deal (return flight) | £619 |
Good deal one-way | £485 |
Best time to beat the crowds (3% less expensive on average)
Most popular time to fly (7% more expensive on average)
Flight from Cardiff Wales to Las Vegas Harry Reid Intl
(avg. price over the last 2 weeks)
or less
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FAQs for booking flights from Wales to Nevada
Top 4 airlines serving from Wales to Nevada
Scores according to KAYAK customer reviews8.3
Alaska AirlinesOverall score based on 31029 reviews
8.5Boarding
8.2Comfort
8.8Crew
7.8Entertainment
7.8Food
Pros: "The crew and seat was fine"
Pros: "Nice crew"
Cons: "Smoother flight"
Pros: "Always a pleasure to fly with Alaska"
Cons: "It was poor flight took off late and it arrived in Las Vegas late I miss my connection connecting flight the put on a different airlines got in late miss my ride and now I'm stranded at the airport"
Pros: "The snack was a whole sandwich that was quite tasty and in my opinion far better than the two meals I was served on my US to Europe flight on Condor. The staff were very kind, accommodating and served us damp linens to wipe our hands with before eating, which I did not receive on the Condor flight."
Pros: "Overall, a great experience."
Cons: "The flight attendants were excellent overall, but one of them reacted unprofessionally when I asked her to throw something away prior to departure. (I believe it was the first class flight attendant, as I did not interact with her again after take off)."
Pros: "Delayed.."
Cons: "Better communication to passengers. Gate agent didn't know why it us delayed."
Cons: "2:30 min delay"
Pros: "Free movies"
Cons: "First time on Alaska air, on my departure got delayed for 8hrs, then that one we end up deplaning. On my arrival, the plane got delayed again. It’s not a good experience all and all"
Cons: "Be on time"
Pros: "No hassle and easy boarding."
Cons: "More room and limit on size of luggage in the overhead compartment."
Pros: "I love Alaska Airlines in general. Great customer service (typically), on time flights and great equipment:"
Cons: "The flight crew from SEA/LAS and same crew from LAS/LAX may have been having an off day. I’ve never seen a more aggressive (yes- shocked) flight crew I’m the years of flying Alaska. The flight attendants also was oddly unkept. Hair frazzled and attitudes were aggressive and their tone was harsh."
Pros: "The flight itself was as expected."
Cons: "The flight was delayed 3+ hours with no reasoning shared with travelers. No compensation, complimentary beverage, etc. was provided."
Cons: "The flight was delayed for 3 hours"
Cons: "Airplane modern, great flight"
Cons: "Miss airline meals but realize this was a short flight. Everyone was great."
Cons: "Tv’s, more drinks"
Pros: "Everything was great"
Cons: "I didn’ ask for internet but i was charged$25 I don’t know what to name it !"
Pros: "Individual tv, seat comfort"
Pros: "Friendly staff"
Cons: "No food offered but I usually don’t eat food but some passengers were asking about the food service"
Pros: "Was going to miss the flight and was able to rebook since I was in the check in window for just $50. Really awesome."
Pros: "Service was awful"
Pros: "The flight was smooth from take off to landing."
Cons: "No entertainment on the plane. I saw a number of people trying to find ways to prop up and watch their phones. We recently flew on Virgin and the entertainment option were plentiful."
Pros: "Entertainment wa great"
Cons: "Left late for no apparent reason? Baggage was far away"
Pros: "We arrive safe"
Cons: "We arrive safeThe staff spend a good part of the time chopping it up with themselves in the back and just before they landed they rushed through the aisle to pick up trash and they were so rude"
Cons: "we missed our flight and they said to us that “ you need to pay 350 dollars to change next flight” and nobody cares about us and i hate alaska airlines because they are so careless"
Pros: "Perfect trip no complaints!"
Cons: "I liked all of it"
Pros: "Crew was friendly and helpful, cabin was clean"
Cons: "More food/snack options would be great, in flight entertainment would be great as well."
Pros: "Flight, boarding, pilots all very good."
Cons: "A couple of the flight weren't friendly ."
Pros: "Got leg room not cramped up like other airlines."
Pros: "Safety Video Comfort of plane Entertainment system"
Cons: "Food / Drinks are a bit pricey. Pop - only get a glass. Not the whole can. Flight attendants were not the friendliest."
Pros: "Once we got going, the Capt and crew did make up for lost time& that was greatly appreciated!"
Cons: "We waited and waited in the airport before boarding......having no idea what the hold-up was."
Pros: "My whole experience was good...the flight went well. Surprised that no snacks were given though."
Cons: "No snacks."
Pros: "Great experience."
Cons: "2+h delay"
Pros: "We like our seats at the exit row."
Cons: "One of our two pieces of luggage was missing on arrival, it took us more than 40 minutes before the Alaska land attendant took our information. We arrived at 7:05 pm on Dec 22 and the lost luggage was delivered to us next day at 10:30am.although the luggage was located at 11:30 pm on Dec 22. Very inconvenient. Are there any compensation that we are entitled to?"
Cons: "Cramped seating compared to other airlines"
Pros: "Nice efficient crew. When I checked in online they knew it was a full flight and offered a free checked bag which I took advantage of. Smoith landing."
Cons: "The plane smelled gross and was really hot."
Pros: "On time."
Pros: "I was pleasantly surprised when the bags were fee free for we Military folk..! And, as well, the early boarding for us was smile enducing..!"
Cons: "There is Nothing that I did not like..!"
Pros: "Every thing"
Cons: "Not a thing"
Pros: "The flight crew was very friendly and the service was excellent."
Pros: "We got in early after taking off late"
Pros: "Plug ins for each seat, leg room, complimentary drink. Took the red eye flight so half empty plain, not much chatter going on, fast flight (arrived a few minutes early) captain was a good flyer the plain was smooth even for landing."
Cons: "Couldn't turn off or move the little personal fan that was blowing in my face, dried out my contacts. I noticed a lot of others on the plain were trying to mess with their fans also, with no success so because all the fans were on, the plain was loud."
Pros: "Flight was more comfortable than some other flights I have been on, and the ride was smooth. I also like that we get to pick our seats when we buy the tickets instead of trying to find a seat once we are boarding."
Cons: "Once we started to board our plane about half the passengers got on the then the boarding stopped due to being grounded by the weather. Once that was lifted we finished boarding but still had to wait for our pilots to change planes. We sat in our seats for two hours before we even moved from our gate."
Pros: "Captain of our flight made us feel at ease with his silly jokes. All the flight attendants were very nice and even gave me a complimentary drink for my birthday."
Pros: "Everything but the temperature was very good."
Cons: "i sat in the last row and the heating did not work there. The passengers next to me and I got very cold on the whole flight but the flight attendents could'n do anything about it."
Pros: "Alaska is one of the best!"
Pros: "Nothing stood out as better than average."
Cons: "The whole day was a disaster and it felt like the entire Alaska airlines was in a shambles. The first flight was delayed because they couldn't find a crew to get there in time. Once crew did show up, there was no sense of urgency and ground ops even seemed lethargic. Missed my connecting flight. Rebooked on a later flight which was then subsequently delayed another hour. The whole trip took twice as long as it should have."
Pros: "The crew seemed knowledgeable. The flight was smooth and on time."
Cons: "The seats are too narrow. I am a normal sized person, sitting in the middle seat, and had to keep me arms as close to myself as possible or bump the people on either side."
Pros: "Plenty of room."
Cons: "Heavier snacks."
Cons: "Flight delayed for 2 hours"
Pros: "Great crew!!"
Cons: "Boarding was a bit slow!"
Pros: "Just a great experience Delta is still above the rest excluding Hawaiian"
Cons: "Cant think of anything"
Cons: "4 hour delay"
Cons: "My 'window' seat had no window! Feeling was claustrophobic"
Pros: "The service by delta employees for this leg of my journey was beyond great. The leg room was above average."
Cons: "Leg room. Never can have enough leg room."
Pros: "Great flight"
Cons: "After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight."
Cons: "at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)"
Pros: "Departing"
Cons: "More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them"
Pros: "The wait"
Cons: "The screen didn’t change in time"
Cons: "The pilot was a Daredevil"
Pros: "overall flight great,pleasant trip, courtious well informed crew"
Cons: "In flight entertainment screen down"
Pros: "This was a much bigger plane so my comfort lever was better."
Pros: "crew was nice and pilot was informative."
Cons: "1. flight was delayed twice, which meant my arrive was delayed in Cincinnati. 2. boarding was a nightmare. After 2 delays, I was crammed into zone 4. I dont fly as often, the seats space seems to be getting smaller. 5. I sat next an overweight person. I didn't like my personal space violated. 6. The flight offer movies, I slept. Yet kept getting elbowed by this overweight neighbor. 7. I am a single, independent person. I prefer to sit near the front. First on and settled and 1st off and gone!"
Cons: "The landing was somewhat frightening."
Cons: "yet another oversold and crammed into a plane flight from delta. the crew were nice and all...but the passengers were all ready to be throw into a battle royal pit to actually get on the plane. Getting real tired of this"
Pros: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks."
Cons: "The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration."
Pros: "Nice flight attendants"
Cons: "Freezing flight."
Cons: "I didn’t like having to pay for bags and headphones."
Pros: "Great service, comfortable plane"
Cons: "Waited 45 minutes for de-icing"
Pros: "Service was great. Regular drinks and snacks."
Pros: "Smooth flight Courteous"
Cons: "On a five hours flight a two dollars sandwich wouldn’t hurt!!"
Pros: "Great"
Cons: "Too many announcements"
Pros: "comfortable seats"
Cons: "delay delay delay"
Cons: "Food sold out and there was nothing left"
Pros: "Special staff great pilots snacks free movies safety"
Cons: "Everything was great"
Pros: "Good selection of movies/shows."
Cons: "Flight was delayed half an hour due to “medical emergency”. Guy passed out as we were about to take off so we turned back to the gate and sat on the plane for over 30 mins while we waited for medical personnel to check the guy out. Then had to wait another 15 mins for the fuel truck to refill us because we had burnt so much sitting there. I understand that we had to turn back due to his condition but why was he not removed from the plane and put on a later flight when he felt better instead of making all of us late? You would think after all this the crew would be kind and appreciate our patience but 2 of the flight attendants were the exact opposite of that. Both of them were very short with people and the one kept rolling her eyes at people as they were handing out drinks. The only thing I would give 5 stars is the tv entertainment. My seat wouldn’t even recline for me to enjoy though."
Pros: "It was whatever"
Cons: "Rude staff"
Cons: "I liked it all"
Cons: "I froze on the way to Las Vegas and there weren't enough blankets."
Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"
Pros: "The process was very quick and easy, from after security the process was smooth and fast."
Cons: "The gate that I was assigned to was a little overcrowded but I believe it could be because of the construction that is happening in the area. Also the security process was a little long."
Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"
Pros: "Nice courteous cabin staff."
Cons: "See comment above"
Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."
Pros: "Service. Sweet attendant."
Pros: "Nothing"
Cons: "Two out of three flights were delayed, customers service of the flight operated by Delta airlines is a nightmare and on top of it 2hours and 40min delayed. No drinks, no snacks, nothing."
Pros: "The agents in the air were a lot more understanding and at least apologized."
Cons: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."
Pros: "But the crew were awesome!"
Cons: "Flight delayed then gate was changed, while I was using lavatory and did not hear changes! Then boarding was confusing as the intercom wasn't working. Overall poor."
Pros: "They offered water and snacks It was quick"
Pros: "We were traveling with a group of 8, only 3 of us had assigned seats when were arrived and the others were on standby. We asked the attendant at the gate desk if there was any chance that the rest of us on standby could be seated together... HE UPGRADED OUR WHOLE GROUP TO COMFORT and allowed us to all sit with each other. Greatest flight experience I've had and such great staff with Delta. Will fly Delta going forward whenever I have a a chance (flew Southwest the rest of our trip - service, cleanliness, friendliness didn't compare)."
Pros: "Ok"
Cons: "Was ok"
Pros: "We arrived in Las Vegas"
Cons: "Even in first class, it appeared to me that the legroom has been decreased."
Pros: "Good entertainment with games for kids, movies etc."
Cons: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"
Pros: "Not happy"
Cons: "I was given a hard time on getting my boarding pass printed. They made me waknback and forth twice to clear up this situation. Delta said I had to pay extra to cover the fare. Even the "special services" did not give any great service. Alex me think twice abotnbooking through this and delta.!"
Pros: "N/A"
Cons: "BYOjet cancelled my flight"
Pros: "A good crew working to do their best"
Cons: "What else? Just too little space..."
We had a 6.10hrs delay in New York and for people like us who started this journey from London before 8am GMT travelling it children it was not the best. However, the airline provided meal, hotel and transportation vouchers for people who could not wait.
Didn’t enjoy this flight at all, we were separated from our kids even though there were empty seats next to them. The quality of the food was terrible, dry, tasteless and just awful. The entertainment system didn’t work and kept freezing, i had to ask 5 different members of the crew to reset it. The crew looked dis-interested in their work and didn’t want to be there, this is the first time I flown with Delta, and I really regret taking this flight, I will definitely not be booking with them again.
The crew was accommodating
Friendly and helpful folks from checkin to deplaning
Pros: "Great service and comfortable ride excellent staff"
Cons: "Cannot expect better service"
Pros: "People were friendly. Flight was comfortable."
Cons: "Staff incorrectly assessed documents needed for visas, and told us we were incomplete and needed to return home. Instead of looking up policy, we were denied boarding mid-flight, missed a wedding, and had to spend three days in London instead of our destination. Also, we got bug bites during the flight that turned out to be from bed bugs, which followed us home and caused much frustration for months."
Pros: "Speedy boarding and good locker space"
Cons: "Lack of room in seat especially with seat in front reclined."
Pros: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Cons: "Checking in bags and printing boarding passes were long unorganized lines of people"
Cons: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."
Pros: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."
Pros: "Crew were great! Neck cushions on chair aren’t adjustable and not comfortable."
Pros: "Excellent service!"
Pros: "The crew was maybe average, that was still the best point."
Cons: "Extremely tight space. The food was almost inedible. Awful."
Pros: "I had one of the few empty seats next to me."
Cons: "The food is awful. Not enough toilets."
Pros: "Top crew very friendly and professional"
Cons: "Business class food was bizarre for breakfast - a Mexican taco??? Asked for eggs from economy to be back later up"
Pros: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Cons: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"
Pros: "The flight felt so short, service was amazing, food was good. Great overall experience."
Pros: "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable."
Cons: "The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky."
Cons: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"
Cons: "One particular female member of crew could do with a refresher course in customer care service !!!!! I asked for water and she gave me something else, when I told her very nicely that I had asked her for water she began to argue with me that I hadn’t, I thought her very rude, (what happened to the customer is always right) I have been flying with Virgin for twenty years twice a year sometimes even three !!!! and never been spoken to like this from any other member of staff!!!!"
Pros: "The crew was pleasant and attentive"
Cons: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."
Pros: "Staff on this flight were excellent"
Pros: "We paid extra for exit row seats so we had good leg space"
Cons: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."
Pros: "The selection of entertainment"
Cons: "My seats headphone connection did not work. I had to hold it and wiggle it around if I wanted to listen to anything."
Pros: "Lovely food and staff. Lots of food."
Cons: "The seat pocket in front of me was broken. I didn't want to make a fuss but one would have thought during checks pre-flight that should have been noticed and rectified. I was flying with my family including my 4 yr old and we had lots of toys to keep her entertained but had no where to put them apart from on our seats and tables when we were allowed to have them down."
Pros: "Great crew, easy boarding, comfortable enough flight"
Cons: "Could have used a charger for electronics, especially because we were expected to use our own device for entertainment. Didn't order food, but didn't look digestible"
Pros: "Very polite and helpful staff."
Pros: "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Cons: "I would have appreciated another round of hot drinks."
Pros: "Boarding, flight and crew all great. Having the connecting security pass in the airport which is a lot less busy than the main area. Good info given for connection."
Cons: "Food (main meal) wasnt the best but great snacks and drinks. Having to check in again in gatwick even though jad boarding passes."
Pros: "Seat is very comfortable"
Pros: "No one would update that the flight was delayed. They would not even communicate as to why delayed and would not put us in a different flight. Absolutely no customer service. Disappointed and would not fly jet airways again . I missed my conference lecture today as I was late."
Cons: "No communication, nor will they tell you why it's late . Nor will they move you to another flight even wen requested"
Pros: "The staff was so helpful and upbeat and somehow they stayed that way the whole 8 hour flight. This was economy btw! More good things: Comfy seat, personal entertainment screen, really nice food. One free checked bag, bathroom was bigger, (it may have been a handicapped bathroom)."
Cons: "Nothing was a problem at all. (I saved "excellent" for the things I really wanted to emphasize)"
Pros: "Not having to pay for a checked bag. The check-in process was very easy The bag drop-off line was pretty speedy."
Cons: "The airline stewardesses moved very noisy passengers next to me and talked to them the whole flight."
Pros: "courteous attendants"
Cons: "Aircraft amenities. Small 737 for a long international flight. Waiting for busses in both Bali and Sydney."
Pros: "Smooth boarding process"
Cons: "Delays caused us to miss our flight from London to Vienna"
Pros: "Very nice staff"
Pros: "Very comfortable and spacious seats, good air circulation and friendly crew."
Cons: "Food and wine selections were limited and only mediocre. We flew economy plus."
Pros: "1st class, what's not to like?"
Pros: "Nothing because I was given a middle seat"
Cons: "6'4 and I get a middle seat.."
Pros: "airline staff was helpful, friendly and accommodating from ticket check in to flight staff."
Pros: "Plenty of leg room Open area for self-serve snacks and non-alcoholic drinks Food was very good Super friendly attendants"
Pros: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Cons: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."
Pros: "First off,the staff is awesome. From the check in people to the flight attendants .... The entertainment was up to date and the safety video was awesome.. Great conditions for economy class.good leg room...I give them a 5 star rating ... I only wish they would do more flights to other countries overseas ..."
Cons: "I can't think of anything I didn't like"
Pros: "This was my 3rd time to fly to Brisbane, Australia. Love flying with Virgin Australia. They have great service and friendly staff."
Cons: "I brought my own padded seat, but it is a long flight, so it's best to get up and walk around as much as you can."
Pros: "Virgin Atlantic had a very attractive decor.Food was great& staff as well. Polite and professional ."
Cons: "The seat I had was a bit snug leg wise and recline wise. Could not get comfortable at all."
Pros: "reservations easy to make (like most other airlines) A water bottle, blanket, headset & sleep kit on each seat. Seats were not so close together in coach that your knees were against your chin if the guy in front of you put his seat back. The planes I was on To/from LAX-BNE felt very spacious because of the interior height. 2 free checked bags."
Cons: "The food was mediocre--doughy stuff for both meals Not very tasty. The entertainment selection was nowhere near as good as on other airlines. Very Australia-heavy music, old films & TV shows available, as well as some new ones. But no live TV channels, not even current news."
Cons: "cabin was nice but cold"
Pros: "Everything was great ! The staff very nice and the plane is absolutely amazing .."
Cons: "We paid for extra leg but there was no difference between normal and extra .."
Cons: "the seats are not as comfortable as those on new planes"
Pros: "Entertainment system is great"
Cons: "Still very cramped. Cannot lower tray if you have anything in pocket (like an iPad or magazine) Should board rear section first."
Never booked this flight
Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."
Cons: "All of the less than good, obvious!"
Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Pros: "Great airline"
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Pros: "Fantastic gate agents!"
Cons: "The food was terrible."
Pros: "Just as I expected. And I made my last connection easily."
Cons: "Not being 1 hour late"
Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"
Cons: "They left my bag off the plane. Ridiculous."
Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Pros: "Amazing crew"
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Pros: "Everything OK"
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"
Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Cons: "Flight departed 35 minutes late"
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Pros: "Premium economy service was good."
Cons: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Cons: "Delayed!"
Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"
Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Pros: "great choice of entertainment content, friendly crew"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"
Pros: "Same as above"
Pros: "delayed"
Pros: "Spacious cabins, friendly service"
Pros: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"
Pros: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Cons: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."
Pros: "Food was relatively good"
Cons: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"
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