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Pros: It was on time and got me where I needed to go.

Cons: The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs.

Pros: Crew

Cons: We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack

Pros: Crew was amazing.

Cons: Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep.

Pros: Same as other answe

Cons: Same

Pros: Not crowded. Crew was good.

Cons: Not taking a bus to board the plane.

Pros: Crew was nice

Cons: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows

Pros: The crew where awesome and catered to every need and requirement.

Cons: need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights.

Pros: Craig in first cabin flight crew was amazing. :))))

Cons: It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from.

Pros: Great service in 1st class

Cons: All good

Pros: Liked the time of the flight.

Cons: It left late.

Cons: The food is good k

Pros: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Cons: Only the other trip by air with Finair

Cons: Could be better, say, like with Singapore Airlines..

Cons: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Cons: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Cons: Should enforce limits on carry on items which causes boarding delays and inconveniences. Some people with large personal items and backpacks and carry on take multiple storage spaces in overhead bins.

Pros: Crew was amazing

Cons: Seats are too close together

Cons: Online check in was not accessible.

Pros: The crew was nice.

Cons: Everything is too cramped. The sound on the entertainment unit is terrible.

Pros: Not a lot

Cons: Customer service

Pros: Plane was held for at least 40+ min for additional passengers. I was in First Class and no drinks were offered until another passenger complained and then the flight team took a a burden to have to offer anything.

Cons: New Flight crew.

Pros: Crew was nice the flight was smooth and comfortable seats.

Cons: On board entertainment was inop, making for a long (4) hours flight.

Pros: Nothing

Cons: I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…

Pros: Puntualidad

Cons: Incomodos los asientos para un vuelo trasatlántico

Cons: Fly on time

Pros: Tv, food, blanket with pillow

Cons: Everything was wonderful

Cons: You could have not cancelled my flight after rebooking a connection

Pros: Super great crew and super great seats

Cons: Nothing! It was great!

Cons: Punctuality. I landed over 2 hours late

Pros: Lovely staff

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Cons: Delay due to strike

Cons: The Florence Airport has difficulty with baggage. Had to wait for over an hour.

Cons: Rest rooms were clean, food was adorable, good coffee, no complaints.

Pros: Got us there safely

Cons: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.

Pros: The ticket was affordable.

Cons: It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made.

Cons: None

Cons: This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly.

Pros: Nothing

Cons: Leg room

Cons: Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!

Pros: Nothing

Cons: Bad crew no food bad flight

Pros: It was a mediocre flight. No frills.

Cons: Seats could be more comfortable.

Cons: Free food was lacking for a 5 hr flight. Pretzels and a pack of cookies.

Pros: Audio should include easy listening, classical and good oldies

Cons: As above

Pros: nothing

Cons: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Cons: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Pros: Crew was great and welcoming

Cons: Some features on screen did not work, also seat handle wasnt possible to lower

Cons: 2 н in plane, then tecnicans search and fix problems

Cons: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.

Pros: .

Cons: .

Cons: an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates

Cons: Nothing. The plane was clean, everything was on time, and everyone was polite and professional.

Cons: Squishy space and very late flight unfortunately

Cons: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.

Pros: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.

Cons: Seats were really old and outdated

Pros: Nothing

Cons: I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…

Pros: Flight arrived safely and on time.

Cons: Luggage was terrible. Forced me to check my 1 small laptop bag despite letting others board with duffel bags, then lost 1 of our actual checked bags in the airport for an hour after our other bag was delivered.

Pros: Everything

Cons: Nothing

Pros: Everything was good.

Cons: There was no problems whatsoever.

Pros: The staff was amazing. Took care of the flight well.

Cons: The seats that I purchased were “premium economy” the only thing premium was the price I have flown premium with other airlines and there is a difference in leg room and seat size. There was none on this flight. The seats were the same size and room as regular economy. Not what I paid for. I will never fly BA again.

Pros: Service

Cons: They made me checkin a small bag

Pros: There was a special needs boy that sat behind me and he had some issues (long flight, understandable) and the crew were AMAZING with him. Not everyone has common or even human decency. These people were rad, and it was lovely to see.

Cons: We had a delay to boarding due to a mechanical issue. THANK YOU for making quick turn around decisions (ie, put us on another plane at another gate) - rather than just piling on delays!

Pros: Crew were helpful and cheerful.

Cons: Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!

Pros: Good to have on board internet

Cons: Quicker boarding of passengers.

Pros: Entertainment. Flight attendants. Food

Cons: PROBLEM WITH LOCATING BAGGAGE CAROUSEL. GIVEN WRKNG LICATION .

Pros: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Cons: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Pros: My bag was lost!

Cons: To have my bag delivered

Cons: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Pros: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Cons: I hate paying for water but I seem to do this all over town.

Pros: The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen.

Cons: horrible dry croissant for breakfast

Pros: Nothing to like

Cons: No entertainment, un friendly crew, terrible food

Pros: Got an upgrade to business class