|Avg. flight duration||2h 02m|
|Flights arrive in||Rome Fiumicino|
|Flights depart from||Athens Eleftherios V.|
|Airlines||Aegean Airlines, SWISS|
Flight was on time and boarding was reasonable smooth.
Flight was full and most people hast to check in their carrying suitcases. Food was decent, especially the honey yogurt.
As above, for this 2d leg of our trip on Aegean, we gave Aegean an overall 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane, and this time,help from the airplane to the train station once we reached Rome.
Food was some kind of basic dough filled with something I couldn't recognize.
Friendly staff, clean airplane
The attitude of the staff was awesome. They give you a piece of candy when you sit down. Flight was on time. They actually appreciate your business. Highly recommend. The complete opposite of Norwegian Air
The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them.
The crew took very good care of us with food and drinks
Updates by the captain about the situation were too few, too infrequent.
Not on time at all. Toooooo late boarding
I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service.
I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!
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