Pros: "Crew was very nice and the plane was comfortable"
Cons: "There were no outlets nor entertainment, and boarding was a little long"
Cons: "Last flight of the night always running late"
Pros: "Great Crew! On time dep and arrival!"
Cons: "Cumbersome boarding process"
Pros: "Cheap fare for this short flight. New planes, seats while thin still offer acceptable comfort."
Cons: "Very long walk to the farthest end of terminal for gate and have to walk up the stairs to board plane on the tarmac. Not a single human being to help check in or tag luggage for drop off. Everything’s self service. The check in/luggage drop off counter difficult to find."
Pros: "I landed alive"
Cons: "No information about the gate until you have tk run across the airport to board"
Cons: "Nothing, the price is great and I would take a cheaper price for the flight over free drinks and food anyday"
Cons: "They forced us to check our carry on baggage and then they lost a sandal which was attached to our backpack. The seats didn’t recline at all. The flight was late."
Pros: "Crew was nice"
Cons: "Less line to check in"
Pros: "Good price, friendly stuff, no hiccups at all"
Cons: "If they can give us a glass of water"
Cons: "Bad leg room, loud guests, bad boarding process."
Pros: "The ground staff who helped my mother were just amazing. So kind and considerate"
Cons: "The landing was a little rough"
Cons: "3 hours late and very little information. No refreshments provided."
Pros: "Quick boarding and disembarkation"
Cons: "Poor seat pitch. But only a half hour flight so wasn’t really a bother."
Cons: "More than one hour delay"
Pros: "Food and crew were excellent"
Cons: "8 hours in the air."
Pros: "Prompt boarding"
Cons: "Was delayed by one hour due to fog (not airlines fault, but a nuisance nonetheless)"
Pros: "On time. Price."
Cons: "No vegan food just crisps or alcohol"
Pros: "Fast easy hoarding. Friendly staff"
Cons: "Huge queues for security at Budapest airport that stretched to the front doors of the terminal, followed by terrible gate facilities in a warehouse structure in the middle of the runway away from the terminal building. Flight delayed by 40mins but no information shared with passengers who were standing in the queue with no access to facilities or any information about how long the delay would be. Flight itself was (eventually) fine but not encouraged to fly easyjet again from Budapest if it can be avoided."
Pros: "Not much. I think anything we liked was about the airport staff, not the easy jet staff. The customer service lady was efficient, but not helpful and kind of rude and all she kept saying was “well everyone else made it”. The plane was also not full (I believe she said 60 people, maybe 58 not including us)."
Cons: "The plane was departing at 8:25 and boarding at 7:55 according to the ticket. At 7:57 there was no gate announced for the flight yet, so we went to the bathroom, came out and saw our gate and headed there. We got the gate wrong, but were only about 5 mins out of the way, so me and my 70 year old grandmother ran through the terminals and we got to the correct gate at 8:16 (less than 20 minutes from the time the gate was announced) and they would not let us on. Easy Jet’s policy (which we have a picture of) is that the gate closes 30 minutes before departure, but we did not even have a gate until less than 20 minutes from the departure. We did not hear them announce our names or last call (until the minute before we got there, and it did not seem like if they would have let us on if we were one minute earlier either). After this whole ordeal and being at the airport on time and through security in time, we went to talk to the check-in person to see what we should do. We stood in line and did not get called up (3 people did not have customers but were not calling me up), so I asked and one girl reluctantly said I could see her. As I was telling her what happened, she got a phone call, answered it in the middle of my explanation, and then chatted for a few minutes with another coworker about who was working and who was going on lunch when. After she hung up, she looked annoyed at me, and I told her again what happened, and she said she could help and to go to customer service. At customer service, we asked to see if we could get on the next flight which wasn’t leaving for over 7.5 hours, which they said we could but would have to purchase our tickets and luggage all over again. The person working was mostly professional, fairly efficient, but pretty callous overall. On top of all this, when they pulled our luggage off the flight (somehow they can board a flight of 60 ish people and still have time to remove our luggage), they pulled one of the wrong suitcases off so we had to go collect our luggage at or destination, and someone else went luggage-less. Ultimately, my grandmother’s first European trip and this was the worst experience we’ve had so far, but after $200, 6 hours, and tears from both of us, we made it to our destination and will never fly Easy Jet again."
Pros: "I don’t expect much from low cost airlines. Convenience and being in time"
Cons: "Passport control is just unbearable. 45 min because they had one person for Sever flights. A third world country does better"
Pros: "Very efficient and smooth security and check in process"
Cons: "Speedy boarding seemed a waste of money as bussed to plane and kept on parked bus for 10 minutes. It became quite uncomfortable"
Pros: "Very efficient. Staff helpful."
Cons: "Just not good enough for business travel. Stick to ahipping holiday makers who have a bit more flexibility on schedules!!"
Cons: "Extra cost for hold luggage"
Pros: "The actual flight crew was pleasant to speak with."
Cons: "Despite online AND my experience flying to Santorini on the same airline, the boarding personnel at Santorini not only didn't communicate which gate until right when boarding started but inexplicably told me only 1 cabin bag was allowed and forced me to go back out through security and pay 60 euros to last minute check the bag. Also the seats don't recline in plane, there is no internet or movies on board, and no snacks or drinks are provided complimentary despite taking off over an hour late for an international flight."
Pros: "Efficient, fast, decent legroom as we were on the exit row."
Cons: "No frills. No drinks or snacks. Everything is an extra charge however the flight was super short, so no big deal."
Pros: "Plane was fine"
Cons: "had to wait nearly an hour from departure lounge then on the plane before takeoff. Felt we were being herded like cattle and then left to stew in a holding room before allowed access to plane."
Pros: "Seats were comfortable and leg room is decent. Small plane with 3 seats on each side. The flight was pretty empty so that was a plus."
Cons: "Terminal is kinda small and not much eating choices past the security check."
Pros: "New plane"
Cons: "Almost 2hour delay"
Pros: "Friendly crew"
Cons: "Delayed. No in flight service."
Pros: "Crew and plane were good"
Cons: "Why do they call us to the gate and then stop us from walking to the plane for ages."
Pros: "Very helpful friendly staff would definitely be using them again"
Cons: "I liked the ease of use on the website,once I arrived there friendly staff from start to finish which helped the flight go by so much better"
Pros: "Staff were lovely and very attentive, and frequently passed through with bags to collect rubbish so you didn't have to sit with it for hours. Overall it was a relatively comfortable flight despite being a bit on the cramped side. A female crew member handled a disruptive group promptly and very calmly during the safety demonstration which others may have just ignored."
Cons: "Seats don't recline and padding is very thin. Food is overpriced (£2.50 for a tea, £14 for bacon roll and drink with "free" crisps) brought my own food so wasn't an issue but it was extortionately priced and put me off buying any other snacks or drinks. No entertainment. Unfortunately boarding was late and a bit chaotic, which led to a half hour wait after flight restrictions were placed."
Pros: "Staff were especially helpful at the check-in desk, ushering us straight through as we had three small children."
Cons: "Had to stand even whilst the plane pushed back waiting for staff to deal with fitting a child seat for the row in front that ultimately they were unable to achieve. At no point, even after they had failed to fit the seat, did they say it was ok for me or two of my children to sit back down. All attention was on the passengers they were dealing with directly."
Pros: "speed of flight and friendliness of the cabin crew"
Pros: "Was inexpensive. Very friendly staff. Easy trip"
Pros: "Flight crew was kind and helpful"
Cons: "You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all."
Pros: "It was very efficient. I didn't expect such digital service. It was all self serve. There were plenty of people to help us though. Our bags were waiting for us in Stuttgart."
Cons: "They are very strict with the liquid rules. You can only bring one quart sized bag. We had to leave three items. They're not kidding!"
Pros: "Flight was on time. Friendly flight attendants. Quick check in. The APP worked great for our boarding passes."
Cons: "Didn't like cabin crew on the homeward journey ."
Cons: "Fairly cramped seats, constantly trying to sell me stuff at ridiculous prices"
Pros: "It went fine. Did not have food though."
Pros: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
Cons: "very long delay (however it was weather related and the airline could do nothing about it )."
Pros: "Panctuality on departure only"