Daily cleaning, installation of cabin HEPA filters on flights from Belfast to Birmingham
easyJet and Aer Lingus have all waived their change and cancellation fees on flights from Belfast to Birmingham. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Pros: "Usual faultless KLM experience"
Pros: "Everything works and quick to get to destination."
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Pros: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Cons: "Everything was very good."
Cons: "Delays, took my hand luggage into the hold,"
Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."
Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Cons: "lost baggage"
Pros: "Best airline in the business quick efficient and outstanding service What else can you say"
Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Cons: "Nothing special"
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Pros: "Good service onboard, good food. On time."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Cons: "The streaming service didn’t work"
Pros: "Short flight with good communication."
Cons: "Nil to complain."
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Pros: "Flight was on time and quick and comfortable"
Pros: "Cabin Crew was awesome."
Cons: "Entertainment System was not working and no Non-veg food option in flight."
Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"
Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "On time."
Cons: "No negative"
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Pros: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Cons: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "Speed, crew, and reliablity."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Same as above"
Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Pros: "Service was good"
Pros: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"
Cons: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."
Pros: "Even for a 50 minute flight, drinks and sandwich was provided"
Pros: "Crew was attentive"
Cons: "The seats are awfully tight and no padding The plane was delayed for almost 3 hours while we were on it because of some air conditioning issue"
Cons: "Not much. Outside influences not under their control"
Cons: "Everything is made easy...."
Pros: "Simple checking with baggage etc"
Cons: "More leg room"
Cons: "It was freezing on the plane everyone had hoods up and coats on."
Pros: "Seats and legroom very good for a budget airline. Crew very good."
Cons: "Boarding in Naples was dire"
Cons: "Seats don't recline"
Pros: "Comfortable flight"
Cons: "Alanya airport puts you through security 3 times. If they want to do this at the gate including hand searching they need to employ more staff to speed up the process. Food and drink at the airport is expensive"
Pros: "That it's over"
Cons: "People had to go a long way to find space to stow their bags. No one was telling people to put small bags under their seats."
Cons: "Food options are very bad & there are no TVs on the plane but otherwise this was an excellent flight & a seamless holiday transfer from the moment that we arrived."
Pros: "Regular updates during flight. Food!"
Pros: "Nice plane and well trained crew, will fly them again, without any doubt"
Pros: "Boarding well organised, cfrew friendly."
Cons: "Announcements too frequent and very loud."
Cons: "Missed the need to add luggage to both inward and outbound journey, that got excessively charged on the way back. Have never had to select luggage allowances both ways, clearly we want to bring our luggage back! + why should it cost twice as much to add to the hold when paying at the airport, rip of"
Pros: "Amazing customer service from the moment we arrived at the airport, throughout the checkin process and on the plane. Really extraordinarily amazing given that it was the Saturday of half-term. Cannot praise highly enough."
Cons: "I canot think of any single fault at all."
Pros: "Crew are always pleasant and know how to smile"
Cons: "Air con started out super hot then went rather chilly!?"
Pros: "Great boarding decent legroom"
Cons: "Good all round - no entertainment but it’s short haul so expected"
Pros: "This plane was alot older then other planes owned but the cabin was still new, legroom brill, clean cabin and excellent staff. We were kept fully informed of the extra safety procedures needed in regards to de-ice the plane before takeoff."
Cons: "Would have rathered a new plane, and to land ontime but only 20 mins late."
Pros: "Cheap and easy."
Cons: "The announcements were a bit “organised tour” excitement which was odd. Also not allowed tablets during take off and landing which was a bit behind the ball compared to other carriers."
Pros: "Comfortable, friendly service on the plane."
Cons: "Connection issues from previous flight. Connecting ground staff didn't seem to have their game together. In all fairness, it was after midnight and I don't think it was connected to the Aegean airline. More like airport security."
Cons: "Could not check in online"
Pros: "Late at the airport but they managed to get us all through and boarded on time"
Cons: "Too many steps especially at Birmingham"
Pros: "Good flight (when we eventually got airborne. Friendly cabin crew"
Cons: "Last minute gate changes at Heraklion meant lots of confusion & frustration plus late departure. Edinburgh airport is a joke since its recent upgrades, plane sent to wrong bay caused delays getting off then baggage handlers are slow beyond useless, seem to think they are doing everyone a big favour & will do things when it suits them. No help or information from airport staff who promptly vanished at the 1st sign of trouble. Edinburgh airport really needs to have a long hard look at itself."
Pros: "Nice clean plane. Short flight good check in, comfortable seat. Nice staff"
Cons: "No entertainment"
Cons: "Timing and space"
Pros: "Crew were polite, better than on the outward flight from Paris CDG to Leeds, but seemed more interested in chatting to each other than to reassure passengers about the long delays. Once underway, the flight progressed well."
Cons: "When a 30 minute delay was announced (13.45 instead of 13.15), I was fairly philosophical. However, we didn't board until 13.45. Once settled in our seats, another 25 minutes went by when the plane did not move. No information's given. I asked a member of the cabin crew what was going on who said she didn't know anything. I then heard her ask (presumably the captain) on the intercom if he could make an announcement as 'passengers were enquiring' We were then informed that we would have a further delay of up to an hour. We eventually took off at 16.00, over two hours after scheduled time. Thank goodness, I had left plenty of time for my connecting train. I was equally unimpressed for different reasons with Jet2.com on the outward flight on 12 July. I will not be flying with them again."
Pros: "The convenience of the route"
Cons: "The thumping 'music' as we boarded, the over-jolly announcements which treated the passengers as if they were all mentally deficient or poorly educated. The information they conveyed was clear and comprehensive and obviously, safety instructions are crucial, but the format and tone of delivery were so patronising I thought they were a parody. They also assumed everybody was coming back to the UK after their holiday - the flight had a good proportion of French passengers and some of us don't live in the UK. Make the announcements more neutral. I fly with a lot of no-frills lines, especially Ryanair and EasyJet as well as the larger carriers such as Air France, BA, SAS and Air Canada, but I have never come across such grating and irritating announcements. I will think twice before booking another flight with them rather than endure this again."
Pros: "Last minute booking from Alicante, amazing seat allocation and the flight arrived 35 minutes early."
Cons: "Shame Leeds wasn’t ready for us, took far too long to access the terminal and queue at passport control was a joke. Landed feeling great, now I’m ticked off."
Pros: "Another excellent flight on Jet2 , 35 minute delay but handled with such relaxed professionalism by the crew. Highley recommend *****"
Pros: "excellent legroom"
Cons: "Nothing. Superb flight."
Pros: "On time."
Cons: "Charge to ensure you keep your free hand luggage in the cabin. Security delays at Belfast."
Pros: "First holiday with Jet2 and really impressed. My only tip would be to book a meal, as pre-booked meals are served first and the non-booked sandwiches ran out by our row. Will fly with them again."
Pros: "New plane. Great legroom. Generous luggage allowance. Pleasant crew."
Pros: "Delayed boarding, taking off, landing, and then getting from plane to gate"
Pros: "Have drag A1 do great space, all in timd"
Pros: "What a breath of fresh air. Simple no frills service but very friendly attentive staff. Can't quite say why but 100 times more pleasant than a Ryanair flight!"
Pros: "Everything, staff the whole package faultless, well done !!!"
Pros: "Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether"
Cons: "Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80"
Cons: "temperature too cold on return flight from Faro, especially having been in hot weather for 16 days"
Cons: "Delay due to incompetence at Venice airport"
Pros: "Everything ran smoothly"
Cons: "The constant talking on the overhead trying to sell something (food, donations, duty free) and then the stewardess didn't make it to the back to hand over landing cards."
Pros: "On one of the busiest weekends for flying it was perfect..... the plane the staff and the flight"
Cons: "The food was expensive and not great"
Pros: "Great service and food and smooth all the wsy"
Cons: "BiokAggrevation beforehand trying to book guaranteed cabin baggage"
Pros: "Convenient flights. Friendly staff. Excellent price."
Cons: "Older aircraft means electronic devices can only be used while cruising. Long queue for bag drop due to many flights leaving at once."
Pros: "Friendly, polite crew and clean aircraft both ways."
Cons: "Poor entertainment and lack of holder on seat in front to hold magazines, phone, iPad etc."
Pros: "Staff and process"
Cons: "No entertainment, pre booking hot food"
Cons: "This is a buckle and fine airline. I went to check in online the day before my flight and added a checked bag for each passenger. The website did not work well and it ended up booking 2 bags each and charging me for two each. When I arrived at the airport they said I had not checked on online and had to pay extra for checking in at the airport. I asked for a manager who said there was no record of me going online. That was odd because I booked and paid for my bags online the previous day while I was checking in.they said I had to write a letter to get back my extra baggage fees I was charged in error. I doubt I will ever see that money again."
Pros: "On time departure"
Cons: "Was told five minutes before landing that we would be circling the airport for 20 mins due to runway closure which turned into half an hour. When we landed we had to wait a further 10 - 15 minutes before we could taxi to the airport, so nearly an hour late but no delay."
Pros: "crew was super nice"
Cons: "major delay, no info, boarding process felt like a cluster"
Pros: "Very professional, engaged and polite"
Cons: "Worst possible gluten-free meal. Other airlines do it better. One CFAN make a sauce to put on chicken - it doesn't have to be boiled or microwave into a piece of rubber, with plain rice and a couple of boiled carrots. This isn't just gluten-free, it's complete allergen-free which is quite different"
Cons: "Lost our luggage and broke our stroller"
Cons: "Flight not being delayed"
Pros: "nice airline clean"
Cons: "is really nice I will flay with them they are ok"
Cons: "Would have been excellent but it was 30mins late"
Pros: "Seats were comfortable."
Cons: "Free coffee and soft drinks. It is a 3 hour flight."
Pros: "The crew was pleasant. Plenty of entertainment options to not get bored. Food was great too."
Cons: "My seat kept sliding back and forth, on the bottom and I had to keep moving it back into place. It made it quite uncomfortable."
Cons: "My seat was broken, so I had to move to another. Fodd options were less than expected. Overall experience was good. Would definitely fly again, but bring my own snacks."
Pros: "Crew were amazing. The cabin had the new lighting system which was an unexpected bonus, love it."
Cons: "Everything was simply perfect"
Pros: "Great selection of entertainment. Very cordial staff."
Cons: "The food was very salty and everything had dairy and wheat in it- which I cannot have. The seats were uncomfortable and I felt cramped."
Pros: "In flight entertainment."
Cons: "Seats were a bit cramped. And I am only 70kg."
Pros: "The first plane left without us, so I didnt like anything about it"
Cons: "We arrived at the airport late because our first plane arrived at the airport late, then we were held up because of poor weather. When we arrived at the Dublin airport, we had to run the gauntlet, only to be told our plane had already left- a few minutes early - thanks a lot. I wanted a drink on the plane and had to pay for it- I’ve always had free drinks before."
Cons: "Haven’t flown it yet"
Cons: "US pre-entry then told to wait in line until pre-entry area closed. Moved up to general boarding area. Reason for delay kept changing with no ETD announced until 20 min before takeoff. Food voucher was nice"
Pros: "On time"
Cons: "We had to spend $1000 on tickets because Kayak DID NOT book us on the flight we had a confirmation for"
Cons: "Overall poor customer service!"
Cons: "The plane departed late from DUB in spite of an unusually very weather. It landed 40 minute late in Lyon"
Pros: "Free checked baggage. Calm atmosphere.. low marks for food and entertainment because there was no option to say not applicable. The options in the magazine were reasonable."
Pros: "Great selection of entertainment."
Cons: "No complimentary free alcoholic drink with your meal on the Aer Lingus Flight."
Cons: "At checkin the crew at Aer Lingus claimed that they could not issue a Gate pass, which is offered by all other airlines at SFO."
Pros: "everything was fine"
Pros: "We arrived minutes earlier."
Cons: "During take off the toilet paper and towels in the bathroom next to me had fallen all over the floor and needed to be cleaned by a flight attendant. But instead they just locked the door which is obviously one of the few bathrooms offered for over 100+ people on an international flight!"
Pros: "The staff was very courteous and nice. The dinner and breakfast were good quality. Highly recommend Aer Lingus"
Cons: "We had a crying baby behind us and the parents didn't do anything to alleviate the situation"
Pros: "Good crew, clean plane, smooth fight. I slept a lot of it, I must have been comfortable."
Cons: "I would have liked complimentary coffee"
Pros: "Crew was lovely."
Pros: "The service was wonderful ! I’m handicapped and I was treated very well!"
Pros: "Not much paid for prority boarding but we were bussed to the flight in Faro and this made prority boarding nul and voidboarding"
Pros: "Entertainment system did it work well. Controls were slow and difficult to navigate and graphics were poor. The audio was poor and did not work at all the last 3 hours of the flight."
Cons: "The extra charge for seat selection for an aisle seat added $50 each way (NYC to Dublin and connecting with Munich) which made the cost more than anticipated. This should be more clear when booking, because it was a surprise. It was appreciate to have no charge, however for carry on + one checked bag."
Pros: "Friendly staff with excellent humour, and an efficiently short flight time."
Cons: "No entertainment for a 3 hour flight??"
Pros: "On time, no fuss, got us there"
Cons: "They airline left our luggage in Dublin and we still do mat have it. It's been over a day. 25 other people were impacted by this error. My daughters wedding is in two days. I have no clothes. My tray table was filthy. Had to ask the flight attendant for a wet napkin to clean the tray and my hands."
Pros: "Short and sweet but a very comfortable ride."
Pros: "Luggage was couriered and arrived 9 hours later."
Cons: "That our luggage wasn't on the flight and we only realised after waiting/looking for over half an hour. Then had to do the missing report, all after a long flight. Couldn't someone in Dublin have rung and warned us?"
Pros: "Their best was merely adequate."
Cons: "Unlike modern airlines Aer Lingus does NOT let you check in ahead of time. You have to WAIT in line forever with people checking luggage. Also, my flight was an hour late. No reason or apology given. It nearly made me miss my connecting flight"
Cons: "Ability to choose seats ahead of time was not streamlined."
Cons: "Cramped seats."
Pros: "Not a single thing"
Cons: "British airways canceled our flight, gave no warning, no alternative ticket, flight, or any option in general. We had to book an entirely new flight and had a completely horrible two days of travel just to get back home."
Pros: "Food, movies, snacks"
Pros: "Entertainment and meals make flying comfortable again."
Cons: "Seats are very close together. Glad to be short!"
Cons: "It was supposed to be a British airways flight but it ended up being an aer lingus flight."
Pros: "crew was nice"
Cons: "it was too cold, no blankets"
Cons: "Professional staff"
Pros: "Nice crew, fairly comfortable seats. Lots of tv and movie choices."
Cons: "Food was not as good as flight in other direction. Limp and close to expiration. Boarding on this airline is always a rush. Flight is announced and advertised as wifi enabled but impossible to connect, despite multiple tries throughout the twelve hour flight."
Pros: "Free movies and tv"
Cons: "Had to go through security twice"
Pros: "open seats were a blessing"
Cons: "food terrible, entertainment very poor for a 10 hour flight - old, boring movies, also the restrooms in the terminal at Dublin were really bad - terrible way to start a long flight"
Pros: "The best part of the flight was the crew. They were calm, professional and incredibly kind. We had along our 10 month old baby and they were so welcoming and helpful with her. The best crew I've ever interacted with on a flight."
Pros: "Crew great"
Cons: "No social distancing enforced, I was sat next to another person (no spaces between booked seats)"
Pros: "Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics."
Cons: "The tv news on BBC was 1 week old."
Pros: "It’s ok"
Cons: "Timing and food"
Cons: "Missed our connection because of problem w jetway"
Pros: "Nothing British airways was fine"
Cons: "Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again"
Cons: "Three hour delay!"
Cons: "Didn't make it to this flight due to problems described in aforementioned flight (madrid to London). Was stranded in London overnight."
Pros: "Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt."
Cons: "Nothing on this occasion."
Cons: "Entertainment didn’t work, big delay broken seat"
Pros: "The crew was fantastic"
Cons: "It took 3 people to check my bag something was wrong with the system ... the airplane was super hot for first half hour or so because there was a problem with air conditioner."
Pros: "The crew worked hard and was courteous."
Cons: "This was American Airlines flight, not British Airways. The plane was old and quite uncomfortable. The entertainment system was subpar. The AA app was supposed to give opportunity to get more choice using personal devices but the system did not work on this old plane."
Pros: "Everything went like clockwork. Great service and flight."
Cons: "Nothing to dislike."
Pros: "The crew"
Pros: "All of it we left and landed ahead of time"
Pros: "On time"
Cons: "Couldnt pick seat after checkin. They put me in the middle in the back row even though there were better seats left empty right next to me. baggage would have cost 100 pounds to check. Flight was not exactly cheap at 200 pounds. Will just fly the budget airline next time over british air since. I expect better accomodation for these prices."
Pros: "Long haul service and food has improved but service is still kinda ‘cold’. Cabin crew still wears a frown most of the time."
Cons: "The reclining mechanism is not user friendly whereby the chair does not recline smoothly. Unfortunately it falls too quickly and not allow the passenger in the back row to get out of the way. a must thing to improve."
Pros: "I always fly AA but this time was a nightmare"
Cons: "The gate agents put me on a wild goose chase as they made an error on the time of my flight departing. My wife and I were sent to three gates and finally was apologized to by the manager on duty. Our flights were changed for free put we lost 5 hours of travel. My wife started IVF treatment today... and she was uanbale to sleep before her 7am appt ( got home at 3am) Very stressful!!!"
Pros: "The food and the services. The plane looks new and clean. Many new release movies."
Cons: "seat space is too small and not comfort."
Pros: "Overall, I had a very good experience."
Cons: "It would have been nice to have more leg room. When the passenger in front of me put her seat back I was stuffed like a canned sardine. Luckily, the plane was not full so we were able to spread out a bit."
Pros: "Quick flight, drinks available."
Cons: "I recall a snack being served on my first BA London-Belfast flight. Apparently that’s no longer done?"
Cons: "Mixed up boarding arrangements, length of time to disembark, being coached to the terminal. ok these add up as stress for business travelers on a deadline for meetings"
Pros: "All good"
Cons: "Nothing wrong"
Pros: "On time and easy."
Cons: "BA have stopped giving free snacks and drinks which was always refreshing and different to other airlines! It set them apart but it's just back to another airline now!"
Pros: "Flight was on time and boarded well"
Cons: "This was a codeshare with Iberia and the seats were incredibly close with barely room to fit a small person, much less the 6’+ person who was next to me and had to put his legs over onto my side. Had a hard time getting my bag down between the seats to put under the seat in front of me. And everything was a cost, even water. Note to self, carry water or a drink on the plane if you think you will want one."
Cons: "Not the best airplane food I had, luckily I packed some snacks before leaving Düsseldorf"
Pros: "Great Crew, fast boarding, very accommodating"
Pros: "Service was great. The plane was big and confortable."
Pros: "Taking off, flight, & landing were ok."
Cons: "Delayed flight Weight limit of 23kgs. made us carry too much carry-on luggage. Entertainment was really poor compared with Emirates. The flight attendant with the long hair serving Economy Class was not friendly. In fact, He was almost shouting at the passengers especially two ladies wearing hijab. With all honest, BA is not the same airline that it used to be."
Pros: "the crew was awesome!"
Cons: "the loading process was terrible, very crowded and slow"
Pros: "The crew on the plane were nice."
Cons: "British Airways misplaced our luggage for three days, and would give us no further information than "it will arrive soon." So, we were stuck near the local address we had provided in case they called for 2 full days. They refused to give us a more precise time as to when they would be delivered. Well, at one point they did say that they would be delivered at noon, but they weren't. Throughout the entire time waiting for the luggage to be delivered, there was no sense of urgency or concern on the part of British Airways. It seems missing luggage is just Business as Usual at British Airways."
Pros: "The crew was very friendly and accommodating. Service was wonderful and the food was good."
Cons: "Boarding was very disorganized with only signs showing for priority boarding. In flight entertainment did not work for first half of flight. Once it began to work a little, there was no notification on how to use it since it was still not working properly."
Cons: "The metal boxes below the seats mean that the little space allowed to a person is now all the more clipped. My backpack wouldn't even fit under the seat. My knees are already pressed up against the chair in front of me, now there's nowhere for me to stuff my feet even."
Pros: "Check in, flight was on time"
Cons: "The time it takes for getting from 5 to 3. Almost missed my plane on the trip in."
Pros: "Boarding process and crew were efficient."
Cons: "Seats were super-cramped, could not lean back to anything approaching a comfortable level, food was very ordinary, and the entertainment choices extremely limited."
Pros: "Getting off the plane"
Cons: "Late departure and inefficient gate service. Seats very uncomfortable. Food was inedible. Otherwise, had a great time."
Cons: "Seats broken..no free deink"
Pros: "Food was very pleasant Choice of entertainment was good"
Cons: "Compared to the JAL flight crew we had on our connecting flight, the staff were disinterested, not particularly polite and gave the overwhelming sense we were somehow inconveniencing them... Seats and leg room not big enough and giant metal box under the seat did not help. Yes, we could have paid extra for more leg room (I am quite tall) but that doesn't seem right (almost akin to discriminating against tall people). Booked the whole flight with BA including a connecting flight with JAL. Couldn't check-in online for the JAL flight and there was no clear information as to whether our baggage would be automatically transferred or whether we would have to collect (as was the case)."
Pros: "The ground crew at checkin were friendly."
Cons: "The old aircraft that looked like it had seen better days. The old entertainment system that was jittery and crashed."
Cons: "My flight was changed from Newark to JFK Which cost me more. I called AA to credit me and they Did not"
Pros: "It was a very smooth flight. There was a short delay and it took a long while to get our luggage at LAX, but the actual flight was very good."
Cons: "boarding was crowded and unorganized. Business class seats are just regular seats with the middle blocked out and set with a table. No entertainment. Lounge was outside the security area and wasn't told until we went past security."
Pros: "Same experience as always. Consistent"
Cons: "There was no entertainment or food provided"
Pros: "The crew was very nice"
Cons: "Entertainment system did not work. We asked the stewardess to reset it three times, which was done each time, but was still not working. Seats could have been bigger."
Pros: "Nice entertainment setup and good crew."
Cons: "No entertainment but it was a shorter flight. Delayed flight."
Pros: "Dinner was nice, flight was not overbooked."
Cons: "Left two hours late so I missed my connection. Huge headache. But BA staff was very friendly about rebooking me."
Pros: "The flight itself was okay."
Cons: "The workers at Heathrow Airport said I did not need to check in for my flight. The last time I flew into Heathrow, there was a screw-up with my boarding pass that wasn't my fault, and I lost my flight because of it. I asked them to check me in again, just to be on the safe side. The ladies who work in check-in at Heathrow were very snippy with me and wouldn't sympathize with where I was coming from."
Pros: "We got beverages right away"
Cons: "No entertainment for the flight"
Pros: "I bought this flight last minute to surprise a family member for his 60th birthday – a very long trip to make for just a weekend. British made it much more comfortable though. The food was actually tasty, I might even say, and the flight attendants were very pleasant. Lovely to see that they're still flying the 747 – those big birds are disappearing too fast."
Cons: "In economy, there are still no A/C power outlets! Come on!"
Cons: "Last flight of the night always running late"
Pros: "I landed alive"
Cons: "No information about the gate until you have tk run across the airport to board"
Cons: "Nothing, the price is great and I would take a cheaper price for the flight over free drinks and food anyday"
Cons: "They forced us to check our carry on baggage and then they lost a sandal which was attached to our backpack. The seats didn’t recline at all. The flight was late."
Pros: "Flight was smooth and on time"
Cons: "I don't like the boarding procedure and I have problems with the legroom between seats. But then it's a no frills airline and the price was attractive."
Pros: "Crew was nice"
Cons: "Less line to check in"
Pros: "Good price, friendly stuff, no hiccups at all"
Cons: "If they can give us a glass of water"
Pros: "The ground staff who helped my mother were just amazing. So kind and considerate"
Cons: "The landing was a little rough"
Cons: "3 hours late and very little information. No refreshments provided."
Pros: "Friendly crew."
Pros: "Quick boarding and disembarkation"
Cons: "Poor seat pitch. But only a half hour flight so wasn’t really a bother."
Cons: "No delays!"
Cons: "More than one hour delay"
Pros: "Food and crew were excellent"
Cons: "8 hours in the air."
Pros: "Prompt boarding"
Cons: "Was delayed by one hour due to fog (not airlines fault, but a nuisance nonetheless)"
Pros: "On time. Price."
Cons: "No vegan food just crisps or alcohol"
Pros: "Fast easy hoarding. Friendly staff"
Pros: "Crew, staff,"
Cons: "We were delayed 50 minutes and the seats are uncomfy with no legroom. It is quite squashed and makes it worse when people put their seat back in front of you even though there are spare seats throughout the rest of the plane."
Pros: "Not much. I think anything we liked was about the airport staff, not the easy jet staff. The customer service lady was efficient, but not helpful and kind of rude and all she kept saying was “well everyone else made it”. The plane was also not full (I believe she said 60 people, maybe 58 not including us)."
Cons: "The plane was departing at 8:25 and boarding at 7:55 according to the ticket. At 7:57 there was no gate announced for the flight yet, so we went to the bathroom, came out and saw our gate and headed there. We got the gate wrong, but were only about 5 mins out of the way, so me and my 70 year old grandmother ran through the terminals and we got to the correct gate at 8:16 (less than 20 minutes from the time the gate was announced) and they would not let us on. Easy Jet’s policy (which we have a picture of) is that the gate closes 30 minutes before departure, but we did not even have a gate until less than 20 minutes from the departure. We did not hear them announce our names or last call (until the minute before we got there, and it did not seem like if they would have let us on if we were one minute earlier either). After this whole ordeal and being at the airport on time and through security in time, we went to talk to the check-in person to see what we should do. We stood in line and did not get called up (3 people did not have customers but were not calling me up), so I asked and one girl reluctantly said I could see her. As I was telling her what happened, she got a phone call, answered it in the middle of my explanation, and then chatted for a few minutes with another coworker about who was working and who was going on lunch when. After she hung up, she looked annoyed at me, and I told her again what happened, and she said she could help and to go to customer service. At customer service, we asked to see if we could get on the next flight which wasn’t leaving for over 7.5 hours, which they said we could but would have to purchase our tickets and luggage all over again. The person working was mostly professional, fairly efficient, but pretty callous overall. On top of all this, when they pulled our luggage off the flight (somehow they can board a flight of 60 ish people and still have time to remove our luggage), they pulled one of the wrong suitcases off so we had to go collect our luggage at or destination, and someone else went luggage-less. Ultimately, my grandmother’s first European trip and this was the worst experience we’ve had so far, but after $200, 6 hours, and tears from both of us, we made it to our destination and will never fly Easy Jet again."
Pros: "Very efficient. Staff helpful."
Cons: "Extra cost for hold luggage"
Cons: "I had booked a day trip to London. The night before flight I received phone call from Easyjet offering me Euro250 to take a later flight as only a smaller plane than planned was available. But then you decided obviously not to send the smaller plane but did not bother phoning or emailing us customers as you had done the previous evening. I wasted more than half my day (1.5hr drive to airport plus 3 hours a airport) as I had to reschedule my day trip for a later dater to fit in the few meetings I had. I understand problems arrive, but Easyjet push their planes too hard. They are often late. Unreliable. At least communicate to your customers if you care about hem"
Pros: "Efficient, fast, decent legroom as we were on the exit row."
Cons: "No frills. No drinks or snacks. Everything is an extra charge however the flight was super short, so no big deal."
Pros: "That i didnt die on the flight."
Cons: "We were 40 mins late and even though it said we were on time the airport didnt announce the gate until 10 mins before we were supposed to take off. Incredibly unorganized."
Cons: "Was terrible and expensive With a poor service"
Cons: "Inefficient from check in to deplaning"
Cons: "Went to the wrong airport, Kayak is so confusing that when I booked my flight I booked it at the wrong airport."
Cons: "Standing on a bus squeezed like sardines for 20 min"
Pros: "Friendly crew"
Cons: "Delayed. No in flight service."
Pros: "Crew and plane were good"
Cons: "Why do they call us to the gate and then stop us from walking to the plane for ages."
Pros: "Very helpful friendly staff would definitely be using them again"
Cons: "I liked the ease of use on the website,once I arrived there friendly staff from start to finish which helped the flight go by so much better"
Pros: "Staff were especially helpful at the check-in desk, ushering us straight through as we had three small children."
Cons: "Had to stand even whilst the plane pushed back waiting for staff to deal with fitting a child seat for the row in front that ultimately they were unable to achieve. At no point, even after they had failed to fit the seat, did they say it was ok for me or two of my children to sit back down. All attention was on the passengers they were dealing with directly."
Pros: "speed of flight and friendliness of the cabin crew"
Pros: "Was inexpensive. Very friendly staff. Easy trip"
Pros: "Flight crew was kind and helpful"
Pros: "We travelled with 2 full-size acoustic guitars outbound from Toulouse to Geneva and returned 5 days later. Everyone was very helpful and understanding...I have rarely experienced such helpfulness in regards to carrying instruments on board full flights. Kudos to both crews and EasyJet."
Cons: "The initial welcome at the check-in desk was lukewarm at best - but improved after a while..."
Pros: "Flight was on time. Friendly flight attendants. Quick check in. The APP worked great for our boarding passes."
Pros: "How helpful and accommodating all the staff were to me, I needed assistance and this was given with a genuine smile!"
Cons: "The food on board was not up to par"
Cons: "Didn't like cabin crew on the homeward journey ."
Pros: "Cheap fare. Friendly crew. Don't book a budget flight and expect First Class facilities."
Cons: "I'm 6'3", so found the seats a little cramped. Bearable for the 2 hour flight from London to Murcia. I wouldn't want to go much further in those seats. Food and drink onboard is ridiculously overpriced."
Pros: "Shared cab to the station. Great sandwich..swift efficient flight. Easy"
Cons: "It was delayed 5 hours. Landed at 3am."
Cons: "Fairly cramped seats, constantly trying to sell me stuff at ridiculous prices"
Pros: "Everything worked out fine for me because I arrived early and went through the process. Checked my bag and went through security to hop on the plane."
Cons: "There's no lifts to board the planes. So with your on-board luggage, a buggy and a baby it is really hard with the stairs and there's no one around to help"
Cons: "the checked baggage cost was more than our tickets!!! rip off!"
Pros: "Staff and crew were accommodating and nice."
Cons: "When we arrived at the airport the departures monitor did not list our flight for 10:15! They had another flight that was listed for 10:55. Ended up going to 3 different gates to finally find 2 agents that then walked us to the final gate. We then ended up waiting for another 30 minutes before boarding a bus that drove us 10 minutes to a completely different part of the airport where our plane was waiting. We then waited another 45 before we took off. Staff was very nice and could tell they were stressed but at least they didn't make it any worse."
Pros: "Panctuality on departure only"
Pros: "That check in goes fast."
Cons: "I payed for extra room for my legs but I got a normal seat."
Airlines flying from Belfast to Birmingham have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Belfast to Birmingham
Masks required on board, masks provided on flights from Belfast to Birmingham
Social distancing seating
Middle seats unavailable to book on flights from Belfast to Birmingham
Testing for antibodies, testing for symptoms for flights from Belfast to Birmingham
Waiving of change fees. Search flexible flights from Belfast to Birmingham
Cheapest flights to Birmingham from Belfast found in 2021