Everything! Not sure if there's really anything that could make it any better
Very quick trip from Southampton to Edinburgh Arrival a long way from baggage and up 3flights of stairs no lifts or escalators
There were a lot (4 I think) of EasyJet flights leaving Agadir, we arrived two and a half ours before our flight. Very slow to get through the booking in, passport control and security!! We had booked in on line but had to Queue with others who had not to drop our bags off!,
We boarded and then sat on the tarmac for an hour….probably not E Jets fault. But the gentleman that checked us in and took our luggage was exceptionally friendly and calming for early morning/ confused passengers. As always, it’s the people that make or break an experience, right?
Kayak sent several notifications that the flight was late. This contradicted the information on the airport boards. This was extremely confusing and we very nearly missed the flight purely because we double checked with the info desk when the flight stays said’closed’. Kayak notifications are therefore unreliable and pointlesa
Usual issues with flight delay. Perennial problem of travel by plane.
i didnt go this was a hacker booked this flight on my debit card !
Delayed almost 2 hours sitting on plane. No updates at all from flight deck and virtually no updates from cabin crew
Long delay resulted in my being unable to catch a train home and resulted in an additional £76 cost for an Uber
I was charged at the gate for bags I had already paid for. There was no other option. I am trying diligently thought easyJet website but making no progress HELP!
Be sure to check bags for 23 kg,.(50 lbs) Coming from US I chose the wrong size luggage weight when I checked in on my phone, and had to pay more when I dropped it off
The flight was delayed for over 1 hour. The boarding process is appalling making you wait for 30 minutes in the passage leading to the outside door without any seats.
Easy and quick check in, clean and nice seats. Overall excellent experience.
My problem was with the onward connection between London Heathrow and Washington IAD. The flight was several times changed.
The A350 is a great plane but BA's seating was incredibly tight (eg compared to the same plane as flown by BA's partner Finnair) and with a middle seat it was very claustrophobic
Flights were on time. Crew was courteous. Food was much better than I expected. Heathrow is a good transit hub - great selection at the duty free.
The seats in airbus from LA to London are uncomfortable. They are too narrow. I am a slim person but felt cramped. The way the seats are laid out really hinders privacy. You are forced to look at the person next to you which is awkward, Also the entertainment on the same leg was limited. The crew was excellent and attentive and the food was decent. The seats on London to Delhi leg were way better. The crew again was very attentive and polite.
British Airways keeps canceling our flights. They have lost my trust in using their services again. I understand rescheduling once but twice? I am now arriving at home 36 hours later than the first flight that I booked.
They lost my baggage and still waiting an update when I can receive it
One if not the best Airline I have traveled so far. My only complaint is that flights where delayed.
With my outbound flight I didn’t get the food I wanted whiles others did. I was sad
Great job notifying of 30 minute delay in departure. Fabulous job making up for the time and arriving as scheduled. Air travel is just no fun anymore with the extreme overcrowding, and someone needs to come up with an innovative plan for loading and unloading passengers (load all window seats first, middle seats second, aisle seats last?). Great job getting the luggage on the carousel in record time!
